Bell Honda
701 W Bell Rd, Phoenix, AZ 85023, United States
Bell Honda
Review №1

Thank you to everyone at Bell Honda for making my car purchase go seamlessly. Chad Moreno was great throughout the process along with Robert in finance. I highly recommend Bell Honda to anyone looking for a vehicle especially during these times. I called on a Friday because I had been looking for this specific vehicle in this color and I could not find it anywhere near me. Bell Honda had the vehicle in route and I was able to do my contract for the vehicle before it even arrived to their lot. A week later I drove out to Phoenix and was able to walk in just to sign the paperwork and get the keys to my new car. The entire process went smoothly and they gave me a great deal on my used Honda. Definitely would come here again in the future! Thank you!

Review №2

It was a pleasant experience dealing with all the staff at Bell Honda from the time we arrived till we left. Abe was a great help in getting what we wanted. Robert was also a great help. I would recommend Bell Honda if you want a good experience buying a car

Review №3

This was the most pleasant car buying experience I have ever had. Kennedy was super knowledgeable and helpful in making my choice. Angel in financing was phenomenal and I am so happy that I chose Bell Honda!

Review №4

Bell Honda has the best staff, this is my 3rd car purchase from a dealer and can say this has been far the best purchase I have done, they made my transaction so easy. Adrian, Jeremy where always ontop of replying to my emails ones I got to the dealer I was in and out within an hour. Thanks to the amazing staff..!

Review №5

We have just bought our fourth Honda with Bell Honda. The service we received from sales: Wade, and Kliff, with David and Sondra in service and Angel in finance was excellent and professional . Enjoyed working with them all. Looking forward to when my kids buy their first car. It will be at Bell Honda. Thank you everyone.

Review №6

Bell Honda had amazing service. No pressure what so ever from our dealer Fred. He worked with me and did everything thing he could to get me into a car I loved as a first time buyer! It was very quick easy and straight to the point. I would recommend him to everyone and anyone else at Bell Honda!

Review №7

I took my CRV in to see why my car was acting up and Alan was super helpful throughout the entire experience. Unfortunately, the repair needed to be done at a muffler shop but Honda recommended someone that was also super helpful. Alan explained other work that should be done on my car and I will definitely be back!!

Review №8

Bell Honda made my car purchasing experience stress free and easy. I went to a few different dealerships looking for my new HRV EX. Bell Honda treated me as a valued customer. I did not feel pressured or intimidated by fast talking car dealers. Kennedy, Jason and Jeremy were a pleasure to work with. I love my new SUV and would absolutely recommend Bell Honda above the others. Thank you Bell Honda! Ill be back!

Review №9

Excellent representative with both Fred salesperson and Jeremy finance manager. In and out in dedicated time. Would definitely recommend this dealership.

Review №10

My first time buying a Honda. Jayden and Jason (JJ) made it a great experience. I will be recommending them to all my friends and family. Thank you for providing great customer service!

Review №11

Car shopping is so hard, Bell Honda made it easy! I went to two other dealerships before Bell. I had a list of what I wanted and what I could spend.. Bell Honda found me the perfect car!

Review №12

Where do I start with Kelvin!!??? What an amazing person overall. I loved how persistent he was without that aggressive persona. I was at first beyond overwhelmed and originally had turned down the deal. The next morning I reached out to Kelvin and decided to come back for the purchase. Financing took a little long but the experience was AMAZING! I got a really good deal for the vehicle that I chose. More importantly it exceeded the expectation and trim style I desired. I’m still in shock that I finally got the car I have wanting! Thank you Kelvin😃😃😃

Review №13

David A was excellent!! Took his time and really helped us out. The whole dealership was awesome!! Thank you!!

Review №14

I ABSOLUTELY!!! 100% Recommend coming to Bell Honda. It was my first time at an actual car dealership and they were more than helpful, they did everything they could in their power to help me get into a better car. Not pushy at all they showed me my options and let me decide what I wanted to do. Unlike most dealerships Ive heard about that are really pushy about getting you into a car. Their staff is super friendly!!! Everyone their has an amazing attitude super polite and helpful. I worked with Nobel, David, Jeremy I met Adrian AJ and Luis and they were all SUPER amazing definitely made me feel like I had worked there with them for years! If youre in the market for a new car please come check them out! The way they put it to me is the way Ill put it to you it doesnt hurt to go look best case is youll walk out with a new car if not they will shake your hand thank you for at least coming in and trying. IT DOESNT HURT TO TRY.

Review №15

Heather at Bell Honda, was fantastic and knowledgeable, made my car buying experience go smoothly and all within a timely matter. I searched around for this specific color and she was able to get on the lot within a day. I’m very happy with the entire staff as they treated me as I was part of some VIP club, I will buy my next Honda from her in the Future.

Review №16

I was referred here by my sister and now see why she loved the experience Ruben did a great job showing me the car and Jason one of the managers was extremely helpful wasn’t to pressuring on us taking the car and gave us all the information we needed

Review №17

I had a great experience at Bell Honda with Abraham. He was knowledgeable about the vehicle and it’s features. He was patient through my million questions and answered everything in a positive attitude He was also friendly and professional making the car buying experience stress-free. I would refer a family or friend to him and this dealership.

Review №18

Location was very easy to find. Facility was very clean and well organized.I hadnt purchased a vehicle in 17 years and was very apprehensive.Everyone at Bell Honda, including Fred who assisted me with the process, was very welcoming, reassuring and answered ALL of my questions.Entire team was exemplary and very well organized!Impressive folks. Thank you again!Mike Damours Phoenix AZ

Review №19

I drove 30 minutes to Bell Honda. Joshua the Manger was amazing and Alan was my service advisor was the best. Alan used to be a mechanic at Honda for 10 plus years so hes very knowledgeable about Honda cars. His customer service was outstanding and he has a great sense of humor.

Review №20

My contacts were Earl Peters,Sales and Angel Delgado, Finance. They were professional, knowledgeable, helpful and thoughtful. They made the entire process clear, easy and not stressful.I am very happy with my Honda CivicSport Hatchback.Thank you BothSheila Larson

Review №21

Of the many vehicles I have purchased since I started driving in 1974 the experience at Bell Honda was absolutely the best.Fred answered all questions I had with professionalism and the utmost confidence in his knowledge of my new Honda.Bell Honda is blessed to have Fred as a representative of their organization.Thank you so much.

Review №22

I had a great first time service. They listened, offered advice, and treated me respectfully. My service advisor Josh was very nice and honest. My car was done in a reasonable amount of time and they took care of another issue they came across without charge.

Review №23

Overall, I had a great experience at Bell Honda thanks to Abby and the finance manager A. Delgado. I appreciate the service they gave us and I appreciate them going above and beyond and giving us more than one option to work with my personal finances. They made the process easy and also made it comfortable to express my concerns. Thank you bell Honda for the great experience!

Review №24

Yes would they were all nice, and they work really Hard for you to get you the vehicle you want. I thank Even for being so nice the way she took care of us was so much appreciated.You guys are great.Thdmk you.

Review №25

No other dealership I contacted called me back after hearing my situation. I am very happy I picked up my phone. Chad and everyone involved were amazing and literally worked a miracle.

Review №26

Great service, great trade-in value, no-hassle and super friendly employees! Jeremy, Santiago, Robert and Luis made sure we got what we wanted and helped us to fully understand how to work everything in the car. Thank you Bell Honda!

Review №27

Bought 2 2018 Hondas love the cars service from the showroom Adrian the fantastic salesman and the service department is fantastic Joshua our service writer q has serviced our 2 cars & is the greatest service writer Ive had the pleasure to deal with. He has been spot on on our service couldnt be happier. Gave us discounts always took care of us the best way possible. I also love the body shop we had to use the work came out wonderful. I look forward to buying from them in the future & I will let there wonderful service department take care of all our maintainece. One for our service record & 2 for there super service department.

Review №28

BEWARE!!! Worst service department ive ever been to, incredibly disrespectful. I didnt even make it into the front door before turning around and taking my business elsewhere. I would never treat customers the way I was treated. Lost a 20 year repeat customer.

Review №29

I recently moved from NY, my car had recall, and needed oil change. I called to schedule an appointment, is was very quick answer, closest date. Josh the person who I spoke to on the phone came out to meet me, I left my car, all the paper work was processed really quickly. When the car was ready, I got a call, came in, everyone friendly, smiling, making jokes like we all know each other for a long time. Josh were the BEST!! Highly recommended!!!

Review №30

It was great experience in getting the car with Bell Honda. Comparing other partners they did pretty good on their rates and over all document process. They were able to process everything quickly and deliver the vehicle on time.

Review №31

My mom came in traded her car .got approved Then a week later supervisor tell her shes not approved.then they rented a car for her while they see what they can do..knowing I wasnt approved.but tried to make it seem like they were getting her a out of convenience they rented her a car that had flat tire.and no gas. Then got her to change her insurance right then and there and told her she was approve..then after that the sales man asks my mom out after stating he has a girlfriend..🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️ .then made her late on her loan payment of her car she traded in...definitely looking into reporting this situation

Review №32

The outstanding sales personnel is Faven. I give her 5 stars. She was consistently warm and customer sympathetic, plus answered every question. I was extremely tired and ill and she responded to me very effectively. Not so much the other personnel.Chief issue: the amount of time needed to process a fairly simple procedure. I and my friend companion were kept on at the facility a good four hours. Explanations were turgid. Add-ons were presented obscurely.I car is beautiful and I already love it.Thank you for helping me to get this vehicle. My suggestion: pick up on the human side of things, less on the corporate arm-twisting side.

Review №33

Went there looking for a great deal! They got it done and I drove off with a brand new 2021 Honda Civic Sport! You guys are awesome!

Review №34

We had a very positive experience with Bell Honda from start to finish. Our first contact with Bell Honda was with Adrian the Internet Sales Director. Adrian was very helpful in working with us in the process of gaining knowledge about their inventory, model features, and in working with us in the negotiation process. Our salesperson, Barkot was very positive throughout the process. Her engaging personality made car buying a pleasure! Matt, the finance manager was good to work with.Overall, it was a very positive experience.

Review №35

This is a great Honda service department. The best service rep is Mr.Q. He knows the business and is great with people. Q is for his unpronounceable name. Be sure to make a reservation because he is busy and asked for.

Review №36

Very good customer service and is efficient and friendly. Camille Volcy thank you for assisting and helping us get my dream car. To all the staff of Bell Honda great job.

Review №37

The person handling our purchase (Feven) was very patient, knowledgeable and responsive. The management was also courteous and pleasant to work with. All around we had the best new car purchase experience ever. We went in just intending to look, but were so impressed, we came home with a new car.

Review №38

Bell Honda was so helpful with getting me approved in a used Accord and ti trade my civic to lower my car payment. My Sales woman Natasha was the best in helping through the process and going above and beyond 🙌. Thank-you Bell Honda

Review №39

I had the pleasure of working with Abby (Christina) on getting into a new car! I went everywhere looking for the exact car i wanted in my budget and Abby went above and beyond to get me exactly what i needed/wanted. I 100% recommend this location and ask for Abby!

Review №40

The people in this dealership are EXTREMELY helpful, attentive, and go above and beyond expectations. This was my first time purchasing a vehicle and they made the experience extremely enjoyable! Not to mention supplied a steady supply of water to beat the heat! Thanks again.

Review №41

As usual Bell Road Honda lives up to their “low bar of Customer Service”I would give a 1-star but my husband said the service advisor (Jeremy or Justin or Jason??) was a “good guy”. Of course I wouldn’t know because he was no where to be found when I went to pick up my car and no one else seemed to want to be bothered to help me since I wasn’t “their customer”.I have given Bell Road Honda several opportunities to turn things around and regain my business, but “strike 5” you no longer exist to me….just as I apparently I dont exist to you! Thank you Bell Road Honda for years of poor service & customer frustration!

Review №42

Outstanding customer service!! I could not be more grateful with this place. From the moment I received a phone call from Kennedy, every single phase of me going thru and finally buying the vehicle, was absolutely a mind blowing process. I didnt believe I could walk out with such a great looking car and not to mention the low mileage plus the warranties!! Kennedy did a phenomenal job picking a car based off what I was looking for, the dude set such a cool atmosphere for me that I didnt think twice when it came to signing the paperwork. Josh and Mike also made my experience at Bell Honda a great one with Josh helping me with the buying process a real comfortable one and Mike just cracking me up the whole way of me signing for my new vehicle! Thank you all.. Kennedy got me in that door and it was Kennedy who filled up my tank and got my vehicle looking sexy and ready to go for me, so special thanks to you my friend!

Review №43

I want to preface this by saying that if youre a new buyer, definitely check out Bell Honda! I didnt really understand the whole process of buying a car or understand a lot of the fine print, but they walked me through it every step of the way and explained what everything meant. Very, very honest and friendly people!

Review №44

Joshua did an amazing job taking car of me. Whenever I need Honda again, I will return to this dealership to have Josh to help me. Thank you!

Review №45

I went there to buy new CRV and told them my requirement and sales person was able to give Test drive in approx 15 minutes and was able to give me final price numbers too. Initially there were many Dealer options were there but then they explained me and showed me exactly what are those and why my car should have them.Then it was fair negotiation on those options and it was quick paper work and there was no pressure on me anytime . I liked my experience and would recommend it to anyone who want a fair & quick deal.

Review №46

It was my first time here at Bell Honda and I was treated like the worlds greatest customer.. my new advisor was Devon. Devon helped me through my issue as quick as he could and on a Wednesday... I told him that I had an issue with my gas door not opening and that the web pages I used couldnt find the answer on my Honda. After everything was said and done I left satisfied and now I know where the manual gas door cable is at .. thank you Devon at Bell Honda. And p. S. Thank you Devon for suggesting the great place to eat at while my short wait... Youre the best.

Review №47

The experience from start to finish was easy and painless. We went in knowing what we wanted and they met every expectation. I would definitely buy another car from them.

Review №48

I had an amazing experience here! I was stressed about my lock system in my car not working. I called and was able to come in immediately. They communicated with me regularly, were super kind, and most of all found the problem and fixed it in a matter of a couple hours! Ventura was also amazing! Would definitely recommend coming here

Review №49

I will absolutely recommend Bell Honda to everyone who wants a great service. My recent experience was awesome thanks to Mr Alan.

Review №50

I highly recommend Bell Honda for their excellent customer service and their easy new car purchase process. Jason JJ was great to work with and we are extremely happy with our new Honda purchase.

Review №51

Great deal, no hassle experience! They treated us like we were the most important people in the dealership. I highly recommend Bell Honda. See Axle as your salesperson. Dion is one of the managers and is fantastic! Archie in Finance handled the paperwork like a pro and was Great to talk with and handle the deal. I really do appreciate the deal and the experience! Thank you guys for the great deal on the Honda Accord!

Review №52

Best experience of buying a car. Staff was courteous, pleasant and professional. Do not go anywhere else, you will feel no stress during the entire process.Highly recommended.

Review №53

I purchased my vehicle at Bell Honda, and recently took it in for its first service. Service manager Joshua Hansmeier was extremely professional, friendly, and thorough. I highly recommend!

Review №54

Natasha was amazing from beginning to end. She even helped me move my belongings into my NEW CIVIC.

Review №55

Great customer service... fast service

Review №56

I don’t like their sales tactics or the customer service I received from their sales associate. I was however extremely impressed by the sales manager, Who although he couldn’t match an offer I had from another dealer. He did pay to get me a Lyft home, to make up for me being asked to come down by the sales associate so I could “negotiate the best deal”. The sales manager apologized and was very polite. It seems if you have an issue or feel wronged, they’ll make it right, and that says a lot. this is definitely where I’m taking my Honda for its next service.

Review №57

Car needed immediate repair because A/C was destroyed. Contacted customer support online, they got my information and said they were going to contact me, they never contacted me. Decided to call in myself. They got my information again and took my car in for repairs the same day. Everything else went by smoothly.

Review №58

Just bought a 2021 Accord through Bell Honda and was helped by a wonderful sales associate named Angel. Made the car buying experience seamless and painless. Management was super helpful and very friendly. Angel even offered to buy me food! Awesome service!

Review №59

Second time back around Bell Honda. Yeah that’s right went back after having my first vehicle for almost 2 years. Kyle helped me out he was fresh in only about a month at Bell yet helped out like a pro! Would not of guessed him to be a new hire, was very courteous and was genuinely passionate about helping me find the right fit, THANK YOU KYLE I rode away with a 17 Nissan Sentra SR low miles. Great pick thanks guys

Review №60

Bought April this year and have great experience both times weve been there.

Review №61

I love this place the wait to get everything done did not are long at all. Angel was amazing, he got my trade in going really fast. He got the car I wanted, he also listened to my concerns very well. He met all of my needs and I strongly advise people to come here. The staff is wonderful as well and they will get you going.

Review №62

Took my wifes van to get serviced. I was helped out by Q who was very professional and polite. The service was complete under the time expected. I was impressed and also happy with the results. Thank you Bell Honda!

Review №63

Chad did a great job!! Super friendly and I lovey car!! Absolutely amazing staff thank you for everything :)

Review №64

I switched from Arrowhead to Bell Honda and have not been disappointed. Josh and Ronny have both been great service reps and Im comfortable going here any time I have an issue.

Review №65

Robert, the manager and his team was great! We were able to get our dream car at a great price! He helped us with all our concerns and was extremely helpful!! Thank you!! Would recommend here in a heartbeat. With our other honda we always got our service there and we loved it.

Review №66

This is my 5th car here. This purchase was by far the quickest. Staff was kind. Got exactly what I wanted and fair trade in value.

Review №67

Had amazing buying experience here! Barkot was attentive, really listened, and found me the car Ive always wanted! Ill be back for my next car.

Review №68

Great experience! Was traveling through the area and was able to get an appointment next morning. Alan was very helpful and made sure our repair was done as soon as possible so that we could get back on the road.I did find the whole scheduling process to be a bit frustrating and annoying but I’m pretty sure this was completed by a contracted company. It took wayyyyy too long to find out if I would even be able to get an appointment as they first had to create an account for me. But that isn’t a reflection on Bell Honda, just the company who schedules for them.

Review №69

Bell Honda a great place to get a vehicle. They work to get u financial assistance. Thanks Jake from fiance dept

Review №70

We went there to buy car in June. Met a women name Heather. She was very rude and was not very willingly answering any questions and her speaking tone changed immediately whenever we asked any questions. she is miserably angry and is very rude. After then we met finance manager there, he was trying to push us with some insurance and we didn’t want it. When i said no. He said ‘your wife is the one who wears pant in the house’. Do better guys like seriously. May be you guys are used to bullying people to buy a car but that whole experience was horrible to us.

Review №71

Great experience at bell honda! klif got us into a brand new pilot that will fit our growing family! He was a great guy and made sure all our needs and concerns were met!

Review №72

I went in on Sunday. Natasha was my sales person. She was so sweet and helpful. I left with a brand new Civic in the perfect color with everything I was looking for. And not to mention at the right price. I highly recommend, she sat with me throughout the whole process and made sure I was well taken care of all the way through finance. She even helped me transfer all the stuff from my trade into my new car.

Review №73

Everything went smooth and I am very happy with the outcome. JJ was fantastic with helping me through this process. I highly recommend him if you are looking for a new or used car.

Review №74

Just went in to check some offers out and ended up leaving with a vehicle I’m so in love with!! Abby was amazing!!!! Then she brought in Matt = game changer!! It truly was a phenomenal experience there at bell Honda, they go above and beyond to make sure you leave happy and fulfilled! I recommend 100000%

Review №75

I worked with Adrian, Hassan and Earl yesterday when I went in to buy my new car. These guys always go above and beyond to make my car buying experience and my day amazing! I have purchased my last three cars from Bell Honda and I send all my friends and family here because I know they will be treated kindly and fairly and leave with a great deal on a good car. Looking forward to doing more business with them in the future! Thanks guys!

Review №76

Took a bit longer that Ive been told it would but overall experience was good.

Review №77

Overall my experience with Bell Honda was really good. We had a bit of a surprise on our trade in and we were able to work with them to finally make a deal. Our salesman Robert Jones was excellent and worked with us for nearly 5 hours to get everything taken care (we actually bought two cars which is why it was so long).They do apply a bit of pressure, especially with the extended warranties and dealer options which I am not a big fan of and it was a bit exhausting negotiating but they were extremely reasonable and I would recommend them to random people on the internet who might read this (as well as people I know in real life).They have a great selection but if you are on the website be sure to check if the car is in the Extended Location or something like that (it will say on the website when looking at the car). If it says Extended then it will not be at the dealer, and probably means it is at another dealer. Just an FYI always probably a good idea to call ahead and confirm.

Review №78

These guys are great! Thanks for working with me and my high demands😄it took all day and a pizza. David from sales Matt in financing and Josh sales floor managerAlso the guys in the glass fishbowl working on my trades.👌

Review №79

I transferred from another dealer and came to Bell Honda which is closer to my home. Devin was a pleasure to work with. He reviewed my account to determine what past work had been done on my Pilot .There was no pressure to get work done that was not needed. He listened to me to determine my financial restrictions and mechanical needs and worked up a plan for future visits. I am pleased I chose to come to Bell Honda.

Review №80

My search for a Honda Ridgeline led me to Bell Honda in Phoenix and its wonderful Internet sales rep Abby, who kept us informed every step of the way and answered all of our questions. Very customer focused and friendly. If youre looking for a Honda in Phoenix area (or like me, looking around the West Coast), I highly recommend Abby.

Review №81

Andrew was our cars salesman and I must say, he did an impeccable job. He was very helpful, answered any and all questions from a first-time car buyer like myself. And he went above and beyond to secure a deal that was fair. Thank you, Andrew. Highly recommend him for anybody looking to purchase a vehicle.

Review №82

Jeremy and Kennedy were amazing and friendly

Review №83

Bought my first car yesterday!! I had such a great experience with my salesman he was very patient and helpful with me. If you think of purchasing ask for the tall young man, his name is Gio! Made the process super easy and had me out of there in no time. Definitely will be back with him next time for my wife’s car!! 10/10

Review №84

We were pleasantly surprised by the professional and friendly manner in which we were treated by the sales associate Fred.We called Bell Honda inquiring if they had a 2021 Honda CR-V hybrid on the lot. Fred said there was one available and he would have it ready for us to test drive when we arrived.About 10 minutes later, we met with Fred and he accompanied us on the test drive. He was extremely knowledgeable about the vehicle and answered all of our questions. We were also interested in the Toyota Rav-4 hybrid and he was able to give us some information about it as well. We told him we would like to test drive that before making our final decision. He directed us to the nearby Toyota dealership and gave us the name of who to ask for when we got there.After test driving the Rav-4, we decided we preferred the CR-V hybrid. We returned to Bell Honda to ask what we could get on our trade-in vehicles.Fred then found out that the CR-V that we test drove had been taken out for another test drive and sold while we are at the Toyota dealership. He promptly checked and discovered that the twin to the one we test drove would be arriving in a few days.In the finance department, we met with Robert and that was pretty streamlined and effortless. Like Fred, he was very knowledgeable and professional.In summary, we feel like we got a great deal on the brand new CR-V hybrid that was in transit, and Fred made us an awesome deal on our trade-ins.We would highly recommend Bell Toyota, and especially Fred, if you are in the market for a new or used vehicle.

Review №85

We had a great experience selling our car today. Every person we encountered was pleasant and helpful. Impressed!

Review №86

I am a first time buyer and David Arreola was very patient and kind and made the whole process easy. So I left with the car i wanted and Im happy with the purchase from bell honda.

Review №87

We have bought 10 cars over the years from Bell Honda and I was tired of putting my paycheck into the gas tank and decided I needed a hybrid.. so of course I went to Bell Honda ..I was a bit scared to go without my husband who was working out of town.. but I knew that they would take care of me.. i was treated with respect and kindness the minute I walked in . The car I wanted was not on the lot but JJ and Gavin answered all my questions and made me feel at ease. I was there no more than 2 hours from start to finish. I felt like I was with family instead of at a car dealership.. I love Bell Honda!

Review №88

JJ the sales person was awesome. help me get into what I wanted.I love my new car. Keep up the good work.

Review №89

I have had a great experience every time I have bought a car with bell Honda and I have bought 5 with them! A big thanks to Jake in finance and Abby in sales thanks guys I Love Love Love my Honda Accord!

Review №90

Really great experience. Everything went smoothly. Adrian, Abraham were awesome!

Review №91

Thanks Bell Honda for a Memorable Mothers Day! Natalie T, Wade G, Casey R in Sales & Matthew B in Finance really took the time to find me the perfect car for my keyboards and equipment. I got a great trade in value & they worked within my budget to get me into my dream car. You guys Rock!

Review №92

Bell Honda is the worst place to get a car and to service your car. They couldnt fix what was wrong with my car. I took the car to my friend and he fixed my car with in five minutes. The service and sales department is very bad. The employees are not friendly. I would never ever buy or take my car for service at Bell Honda. The worst place to be.

Review №93

Barkot was amazing to work with, she made things super simple and was very fun/engaging the whole time. This was the second time I’ve been to bell Honda to get a car and I will recommend them to anyone I know that’s in the market especially to work with Barkot!! She’s definitely a keeper!

Review №94

Alan is always nice and professional! Thank you for always helping me!

Review №95

To make a loooong story short, please save your time and money from Bell Rd Honda. Leased my 2021 Honda Pilot in May, and in June just within a month interior lights stop working. Made an appointment at their Honda Service Center, and they end up taking out the factory alarm my vehicle had installed because they said it was producing too Much energy causing the fuses to blow up. Sadly, I drive my vehicle the next day and interior lights STOP working once again. NOT only that!! I was charged for the alarm on my contract $1,000 dollars. I tried to get my money refunded and Spoke to Robert Garcia and he never got back to me. Overall, my experience with Bell has been STRESSFUL, and TIME consuming to say the least.

Review №96

If there were an option for zero stars, I’d give it. Very disappointed with the rude, non communicative representatives here. Despite making an appointment for a specific date and time to see a specific car we planned to purchase (and having screenshots to reflect the conversation about the appointment) the folks here told us we essentially made up the entire thing. We absolutely understand the sales market right now is crazy, but when you drive 50 minutes from the other side of town and walk in the door planning to hand over $50k, the internet director should have more to say than her computer systems do all the talking and are therefore to be found totally blameless. The eye rolling was an added touch, which ensures we will never step foot back into Bell Honda.

Review №97

My experience with bell Honda was absolutely great! Natasha was amazing and helped me get the car I wanted. They were professional, kind, and worked diligently to get me the car I wanted!

Review №98

Very nice people. Very attentive and responsive. Honored a battery warranty with no issues. Carla was very nice and helpful!

Review №99

The BEST customer service!!!! Everybody is very welcoming, friendly and super helpful when it comes to giving information and answering questions.

Review №100

Devon was great! Took great care of my new car. Bell Honda is the best place to get a new car and the service department is awesome.This is my second CRV. Bought my last one in 2005. Sold it to my grandson in Colorado. Just bought my new one in late August. Wouldn’t have any other car.Thank you Bell Honda!Marilyn Keith

100 Photos
4.2 Rating
  • Address:701 W Bell Rd, Phoenix, AZ 85023, United States
  • Site:
  • Phone:+1 602-490-8877
  • Honda dealer
  • Car dealer
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
  • Debit cards:Yes
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