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The Container Store Custom Closets - Phoenix / Scottsdale
18550 N Scottsdale Rd, Phoenix, AZ 85054, United States
Comments
T
Review №1

The Container Store is not a safe place to shop online. They will not provide a refund for items that were never shipped, I had to dispute the charge with my credit card company. They tried to ship the same package twice and it was never sent. Customer service just says it shipped, but the shipping company site clearly says it hasnt. This has been such a waste of time.Sounds like customers may have better luck in the store, but I would avoid ordering online.

Ta
Review №2

We stopped by today and although we didnt need anything, it gave us a lot of ideas if and when we need or decide to do some organizing. Many varieties of storage options, from large, closet-sized spaces to smaller options for earrings and other small knick knacks. Great selection and well organized, of course!

Al
Review №3

Amazing gigantic store with any kind of container youd ever need.

Ro
Review №4

I bought these cool hrs case containers from the container store. Cool place for all kinds of odds and ends type of stuff. These containers are heavy duty and should last for years. Thank you

He
Review №5

We designed a closet with a consultant in the store and it was installed by their professionals. It’s perfect and the install only took 1.5 hours- would have taken us 1.5 weeks. It’s everything I dreamed. My closet is a million times more functional and I can see everything now.

Re
Review №6

One of my Favorite stores in town! They designed 4 Closets for our house & were extremely Happy with the results.

Ma
Review №7

Went with friends who needed certain items. They found exactly what they needed. Great place for organizing your home. Kitchens, Closets, Bathrooms, etc.

Mr
Review №8

Yesterday we went over to this location to check out a few things for our new DIY project. Immediately upon entering the store the lady asked us if we had a mask to wear. We told her we have a medical condition and we would pass out in the store. She looked at us and said Sorry, but we cannot let you enter otherwise please shop online. We have never had a single problem at Target, Tj Maxx, Homegoods, Costco, Home Depot, etc but at the container store we are not allowed to enter? Not sure if that is legal as the mandate states if you have a medical condition you are not required to wear a mask.Shortly after we went to the store we called a few different locations they stated a mask is required from our top down offices. The lady then informed us that corporate is WATCHING the cameras as people are shopping. Spying on their customers. I mean I get cameras are in stores, but this is a pretty weird way of doing it. If anything it is very creepy and would rather spend my money at a company in which isnt spying on me. Its been fun shopping here for 10 years, but thats the last straw.

AI
Review №9

Very nice curb side lady.

Da
Review №10

Its the container store. What more is there to say. Daily Deals

Br
Review №11

Clean and the staff was very helpful.

Tr
Review №12

Great place, lots of travel stuff.

Ma
Review №13

Went out if our way to get a specific item- we didnt find it, but thats no ones fault. I feel like people are often willing to drive for the container store. Its a fun outing. But the woman at the register was very rude when pushing the loyalty program. We nicely declined (four times) and she didnt say another word the entire time we were there.

Gi
Review №14

Disappointed, everything we went there for was out if stock, and the sales people couldnt tell us when it would be in stock.

Da
Review №15

Very expensive, and the workers are very rude and act like there the riches people on the plant. So dont go unless your rich.

V2
Review №16

Depends on the not so pleasant stepford housewives that works there. Very snobby place to shop.

Da
Review №17

Is there any thing that they do not have a solution for? Can usually find solutions for issues i did not know were issues. Buy more than you think you need as they have liberal return policies

De
Review №18

Great place that has everything you could want but 1 cashier for 10 guests? I wont be back for a long time.

Vi
Review №19

A little pricey but they really do have containers, organizers, and shelves for any need

Ma
Review №20

I went to The Container Store this morning at 10:15 only to be told there was a deep cleaning in process and the store wasnt open. The employees were all hanging in the parking lot and the website said the store opens at 10. I asked was there a reason the deep cleaning wasnt done before the store was schedule to open. The employee said they are doing it now and I would have to wait 20 minutes and walked away. I get the extra precautions but when I drive from 15 minutes to wait in the car for the store to open, which was schedule to open 15 minutes ago, only to be greeted rudely, that is frustrating. Update your website if you are going to clean during business hours.

Li
Review №21

This place is an organizational dream! Everything you could possibly need to organize everything in your entire life. They have it all.

JJ
Review №22

Are you in the market for a container? Are you having trouble finding just the right container? Do I have a store for you! Baskets, bins, jars, etc can all be found here.Clean and well organized.

Jo
Review №23

Wasnt happy with the lady that checked us out. She made me feel very uncomfortable with her comment about looking into the clear containers to see if I had put something in them and not pay for it. Theyre clear containers and you can see right through them.

Ch
Review №24

I needed to run in real fast to grab one more container but these clowns wouldnt allow my 11 month old daughter into the store without a face mask. Like, whhhat?!?! I returned everything and will buy all containers on Amazon. Lost a good $5k/year from me and will get others to boycott as well.

Su
Review №25

Fun stuff for outfitting our new trailer.Moderately expensive items many brands to choose.

Ed
Review №26

This store has things well displayd and findable big store .. lots-a-stuff .. enjoy ..

Sa
Review №27

From the design, the delivery, the installation we couldn’t be more pleased. Thank you Container Store!

Bi
Review №28

Everything you could possibly want to get organized.#thebillradkeexperience

Ma
Review №29

Its a great store, youll find just about everything you could ever need here. The prices on some items, however, are a little on the steeper side. Overall its a great place.

Da
Review №30

This container store is much better than the store on Camelback. I have a review on the Camelback store where I wrote that I hated it but this one actually had containers. This store still has the useless closet section that reminds me of IKEA and the endless Tupperware aisles but I did find cute containers of all shapes and sizes this time. The store is also clutter free and more organized than the Camelback store.

Ki
Review №31

As someone who is very organized, I found my experience here this time around very disappointing. We walked in and were greeted kindly. Then we were bothered by other employees to wear a mask. I was looking for ideas on how to organize certain areas of our new home, so I was trying to take pictures of products to keep track. Do you realize how annoying it is to hold a phone to type or take pics while wearing a stupid mask that doesnt even work? I guess this place didnt get the memo about not bothering their customers who dont wear masks. I wont be back until this BS is over.

Ca
Review №32

If you are planing on visit the store, has great selección, but bad customer service. If you bring your baby under 2yrs old, an associate will approach you making them wear a mask. When the CDC clearly says the should not wear it. From the CDC page. Masks should NOT be worn by children under age 2 or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance. I explain to them that, but she insisted.. Customer service needs to be educated at this store!!

De
Review №33

I didnt think Id like a container store. My friend insisted I try it. Found a lot of unique items I would definitely go again

Sa
Review №34

The only place I could find with a trash can that would fit the built in that is in my kitchen. And it even has some style!

Am
Review №35

Top notch customer service

Sh
Review №36

Super friendly and helpful staff. I just had an Elfa installation put in my laundry room. It turned out more fabulous than I imagined. Steve, the installer, was the best. He did a wonderful job.

Jo
Review №37

Love this place, they say the retailer is dying cause the online presence but I couldnt disagree more. I like to be able to physically see and measure the products Im buying, as well as visualize how the products will fit in the designated space, this is vital when it comes to devices that help organize and divide spaces. R

Bo
Review №38

We had an appointment yesterday. They didn’t welcome us or ask if we needed any help. We weren’t totally sure the covid 19 requirements. Then at 10 mins until closing, they wanted to close us out. And they seemed very put off that we wanted to look at one more thing an also exchange one thing. We got out to our car and it was 6:03 PM and they honestly made us feel like it was like 6:30 or so and we were just wasting their time. Our conversation in the car was we’re pretty sure this a cultural thing - top down from The container store. It wasn’t our first experience like this and it hasn’t only been this store. To some degree if you need to get some overpriced, unique storage containers, you don’t have a lot of choices. I guess they know that and act like it. I’ll try to stick to other places if possible in the future.

mi
Review №39

Greeted with, you must wear a mask in here. I told them Im asthmatic and they told me that I couldnt ship without a mask. We spend a few hundred dollars while a batch followed me around the store. Crazy. Stop going here!

Te
Review №40

All the things you need and lots of cool things you dont need but want anyway. ;) I found a lot of really good items for kitchen organization. They have more than just containers, so check them out.

Sh
Review №41

So much neat stuff, things u didnt know u needed. Helpful staff, discount given for signing up, youll get many new ideas for your home. Plenty of free parking too.

Br
Review №42

They have just about anything you need for your house to be organized. Really good selection and variety.

Ge
Review №43

If you need to get organized at home or for office The Container Store is a must.

Li
Review №44

Four stars for the service and friendliness of the sales people and cashiers. And the store has every imaginable gadget, organizer, closet accessory, shelving and on and on. However, prices were high and Ive found items at Walmart for 1/3 of the price.

At
Review №45

Excellent selection of products for organizing accompanied by terrific service.

Tr
Review №46

If you are compelled to give into your OCD side frequently, youll love this store. I like to just walk around and look. They have everything for about any project that need better organization. Thumbs up.

Ma
Review №47

Just stopped in to get reusable bags and Courtney helped us out! She was so sweet and personable! 5 stars just for her lovely attitude and costumer service!!

Co
Review №48

Megan great very helpful THANK YOU

Br
Review №49

This is the organized persons dream. I just discovered The Container Store a few days ago and Im in love. Everyone was super friendly and helpful

Sh
Review №50

Did not have what I was looking for.. bummer. But they have a lot of great things. Took staff a long time to greet me, but when one lady did she was very nice and helpful. Showed me what they had and provided recommendations on where to find the right container.

Jo
Review №51

This place will blow your mind and your wallet. It has all the stuff you never knew you always wanted. Be prepared to pay a premium for those life easing items though

Ra
Review №52

We find so many ways to make our home just the way we want it. They have so many unique storage ideas. Weve shopped with them for years. Always find something new we like. They arent cheap, but they have good quality.

Ci
Review №53

I just stopped in for a few things and there was a line to check out. I appreciate that they immediately brought extra cashiers to help out. I was able to be in and out in no time!

Za
Review №54

So. Many. Containers. I suppose I knew what I was getting myself into. Yet, I was still surprised at all the storage solutions this place has. I dont think Ive ever seen a piece of marketing for The Container Store, which might have an impact on why they arent top of mind when I need to find the right bin, box, or storage thingy. Like a trip to Target, you may go in with great resolve to just get the one thing you intend to, only to walk out an hour later with three giant bags of things. Be careful out there. The appeal of organization is strong.

Si
Review №55

Cool place! I heard the one in Phoenix is a bit bigger. Im trying that one next.

Ma
Review №56

I love going to the container store. Always finding something new. Its like the supermarket for containers. Literally. Kitchen section office section closet section. Awesome. Nicely set up.

TA
Review №57

They have every kind of container that you can imagine, love it!

Ga
Review №58

Fun place to shop! Prices are a bit high generally, but that is understandable for a specialty store with great selection.

Ro
Review №59

Love this store. I just wish you had one in the Mesa area.

Mo
Review №60

Could shop all day. Such a fun store. People are very friendly.

Pa
Review №61

Great prices, SO many storage options. They carry ELFA storage solutions, the pantry storage is terrific.

Ho
Review №62

Found just the right boxes for my new tarantulas!!!

Je
Review №63

Love this store! I always leave with more than I anticipated. And we just used their contained home program and had a professional organizer come to our home and take all the measurements and propose how we should set up elfa shelving in our new pantry. It was so affordable and it was really helpful. I highly recommend it.

Da
Review №64

Always incredibly friendly and outgoing! Deb and Linda helped me out and was very nice!

Wh
Review №65

Great place to find just about anything to hold anything. There is so much different things here from trash cans to containers of all types to afull closet design center. The staff are helpful. They also have installation for thei closets systems they sell and often have great sales on them also.

Ch
Review №66

Hit and miss with getting competent help that knows whats on the floor. Many items seem to be out of place, like items are in four different corners of the store! Perhaps its the forced shopping that is the secret to their success. Enjoy strolling when I have time, but dont always have and hour to find the container I need.

Ma
Review №67

This is a store you can get carried away with... literally. There is a container for everything but sometimes you just need to get rid of stuff and not pack it away. Either way, this store will help you get organized.

Ca
Review №68

OMG this store is amazing. They have containers for things that you didnt even know you needed 😁. Friendly staff too!! Thank you 🌺

Wi
Review №69

Laurie was exceptional at customer service. It was nice to experience such great service in what I believe is a world that doesnt teach or place value in something so simple. Thanks Laurie!

Jo
Review №70

They have everything for organizing home or office. Incredible selection.

Ja
Review №71

Found just what I was looking for. A second cashier materialized to check me out as the lady I was behind must have had 6 of every clear container they carry!

Ra
Review №72

Pretty good for what it is. Ive bought a number of things there and will go back. I was surprised, however, when I called to see if they had more of a particular container I was looking for. They lady on the phone seemed quite put out having to talk to me. Big sighs, seemed impatient, when we were about done there was no thank you for calling, anything else I can help you with, nothing except *click* and shes gone.

Sa
Review №73

Great store for anyone who loves organization. Love their travel accessory section.

Ja
Review №74

We had ordered some shelving and they texted that it was ready and we picked it up quickly. They are the best

In
Review №75

As a professional home organizer I love visiting The Container Store. The staff is always helpful and friendly and they always have the product that I am looking for.

Me
Review №76

So many selections to choose from! I really like this store. Want to buy so much here!!

Ro
Review №77

I really couldnt contain myself...

Le
Review №78

Im a chronic organizer and love this store. So many great ways to sort your stuff and other gadgets you never knew you had to have!

To
Review №79

Los of good stuff

Mi
Review №80

Great selection, found what we wanted; seemed we were in the employees way.

Ed
Review №81

A big box store to buy boxes to put you boxes in.We were doing shopping for back to school for reusable lunch bags and the like. Lots of other doodads for organizing your home.

Jo
Review №82

Went there just to get some plastic bins. They have lots of other useful stuff for storage and organization besides containers. Such as clothes hangers, office paper organizers, kitchen goods, etc.

La
Review №83

First time here and I was in love. I could spend all day here !! What a great place!!

Ja
Review №84

O man do they ever have containers. My wife loves this place. If you need a container for something Im sure they have it.

Ma
Review №85

Best store ever. Its so much fun and there is something for everyone.

Ja
Review №86

Best advertizing tag line ever,Where space comes from

Jo
Review №87

My wife loved the store

Al
Review №88

I can barely contain myself in this magical land of containment.

JL
Review №89

Oh I love this place, when I come in here, i can be in here for hours as there so many options and ideas for organization or creativity. Just take a peep and you will see.

Sa
Review №90

Great store. Clean, friendly and somewhat overwhelming. Enjoyed every minute.

Ja
Review №91

When Storable left Container Store filled the market a lot better and nicer. They are kind and willing to help whatever your needs are and where ever you are looking to organize.

Ta
Review №92

So much to choose from! Like the ideas presented within each section of containers/product type. A bit pricey on a lot of items. Clean store.

Ca
Review №93

Great place to find unique things for your house or apartment that you cant find

Au
Review №94

Friendly staff, clean store, excellent service. Best place to get specialty organization needs.

Ji
Review №95

Lots of cool stuff. I will be back

Co
Review №96

Amazing! You can find virtually everything for organizing. Employees are always available for help and ideas!

Ja
Review №97

Went to look at options for closet organization and had a great experience with very helpful staff.

Ju
Review №98

One of my favorite places!! Staff is usually very helpful, sometimes they dont have enough cashier help.

Fe
Review №99

Good service. Great selection of containers, space organizers and closet management systems

Me
Review №100

Terrible customer service. I was in the store for about 20 minutes before an associate acknowledged me. And this person was already working with someone else. Cashier was friendly but that was about it.

Information
100 Comments
Rating
  • Address:18550 N Scottsdale Rd, Phoenix, AZ 85054, United States
  • Site:https://containerstore.com/locations/showStore.htm?store=SCT&cid=ns:maps:google:custom-closets:48-phoenix
  • Phone:+1 480-563-7611 ext. 0
Categories
  • Interior designer
  • Cabinet maker
  • Cabinet store
  • Contractor
  • Furniture maker
  • General contractor
  • Interior construction contractor
  • Interior Decorator
  • Kitchen remodeler
  • Remodeler
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Identifies as women-led:Yes
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