The salesman John was awesome to work with and was incredibly helpful with information to save me money! The install technician Shane was also amazing. He took the time to understand how I wanted things set up and got everything done and functional very quickly!

Rod, (your representative), extremely knowledgeable about the system, and very good at communicating. Took the time to explain in detail and walk me through how to get the most out of the system.

Installer and Salesman Rod had a super awesome personality and excellent instructions on how EVERYTHING works and stayed with me until I was familiar with app on phone and keypad on the wall..⭐⭐⭐⭐⭐5 Stars

The technician was very helpful, knowledgeable and understanding of circumstances. The sales reps are the same. Even ver accommodating when I last minute decided to add more equipment.

We have been using this company for more than four years now and have always enjoyed and appreciated their professional approach to the job. We are also very impressed with their monitoring segment. All in all very good and the technician who came out today, Eddie, was really nice to work with and much appreciated.

Alarm tech Larry showed up early and quickly diagnosed the problem which required moving a boat. Larry helped move the boat and promptly made repairs to my system. I hope they pay him well because this was top notch service.Thanks Alert 360Jim

The men were very prompt and professional. They took time to explain the problem. We were pleased.

Had to reinstall our window alarms and tech was great. Was done within an hour with no issues.Would highly recommend

Alert360 is a great company. Fantastic people & products! Installation of all their security products has been simple & stress free, thanks to the customer service & field personnel’s professionalism & knowledge. Products & features vary for everyone’s needs.

Mark was right on time ; answered all my questions and concerns and did a great job 👏

Mark the technician was awesome again, I needed a camera replaced and some settings revamped and Mark was all over it.Thanks again Mark I hope this solves the problem.

Fellows worked hard to get the job done correctly. Well done.

As usual Kevin n the phone techs did a fantastic job working and fixing a problem btwn my phone app and alarm system. If I ever move hope theres a 360Alarm branch available. Honest, conscientious as well competent at reasonable price: hard to beat.

We needed to upgrade from 3G to 4G, I believe. Our tech Mark, was a great help - very efficient.Alert360 has GREAT customer service!

John and Josh went above and beyond to make sure we were completely secure and had everything we needed. Highly recommend for any home security needs.

Alarm 360 staff and techs have been incredible to work with! We have them servicing our hone and office properties. The sales, scheduling and installation teams were professional and on time. Give them a try!

Technician was courteous and extremely thorough when explaining the functions and use of the system.

We are very happy with our alert 360 system so far. It was just installed yesterday. Hopefully the service will continue to be as positive and attentive after installation. Especially if problems arise, since I am a new user.

This company has always been very quick to check on me when an alarm is set off, they have been very fair with pricing, they have kept up with technology, they’re technicians ate WONDERFUL (WTG Eddie!) and they helped me with my bill during Covid. I just signed up for another three years. They have earned my business!

This company is amazing. They really care about there customers they go above and beyond. Thank you for being there when we needed you the most we will always be loyal to this company.

Mark is very knowledgeable . He went above and beyond to take care of my problems. Excellent service.

They alerted me that there was an issue with my system and were out within 2 days. Techician called ahead which was thoughtful, upgraded to 4G, inspected rest of the system, replaced a bad contact and cleaned up some loose wires in the box. Went above and beyond for us.

I have been a customer for nearly 10 years. I had some dead batteries and needed a cellular facelift. Mark came out to fix things up and did not disappoint. He was professional, knowledgeable, and efficient. Alarm 360’s customer service is always spot on!

My nephew just started with the company and has talked very highly about the company. He came over showed me what the products could do and how much I could save with my homeowners insurance and with the smart thermostat. Andrew did our install and was on-time, courteous, clean and efficient. I have had the system for one full billing cycle and sure enough there was about a 15-17% savings from the thermostat and was able to get 20% savings since I have USAA for homeowners insurance. Happy with the service.

The Tech was very knowledgeable, professional and ccourteous!I would definitely recommend!

Alert 360 arrived in a timely manner and took the time to explain the whole system to me after installation. The camera is high quality and clear as well. I would definitely recommend them to anyone looking for an alarm system for their residence.

Professional service, completed quickly. We have been with Alert 360 for around 10 years, and are satisfied.

It took Hours to resolve the issue with my security system.. Eddie, our technician remained courteous & professional the entire time. He was patient & polite walking me through the steps of my keypad & was thorough in explaining everything. Alarm 360, thank you for the outstanding technicians & phone support members like Anthony & Barry!

Completely satisfied with these guys. Customer Service is always very friendly and helpful, and any on-site technicians I have dealt were are always top-notch-professional

Eddie came out and fixed our cameras today, he was amazing. Thank you :)

Fast and convenient service, took care of my system after one call.

The representative from 360 notified us of his arrival 25 minutes in advance. Author arrived and immediately began to work on updating our 360 system. He was very professional and answered all our questions and insured the system was working properly prior to leaving.My wife and I were very pleased with his performance .

Mark from Alert 360 showed up at scheduled time and diagnosed the problem within minutes and had our security system working properly again. He also gave me a quick tutorial on replacing the batteries on the door and window sensors whenever they might fail. Thanks Mark

We couldnt be happier. And John and Josh are wonderful. If your company is totally staffed with people like them you shouldnt have a worry in the world. They were dealing with two OLD people, explained everything, each gave us a business card, said to call anytime we had a problem or question,and Josh even printed (in large type) a manual which he explained and then put tabs on the pages that had answers to my questions. Again, we are super-satisfied.

Very happy with Alert 360s support.

Eddie was awesome! Took care of both issues quickly and I was satisfied.

Brian patiently updated our 11 year old system with a new phone app for remote programming and alerts. He came early and stayed late to provide a smooth performance of the Alert 360 system.

Been using this service for both my business and home. Great service and great people to work with.

These guys were amazing! Both the sales rep and the technician were Johnny on the spot! They are super easy-going! Great customer service!

Excellent customer service from Alert 360, by the In-Home Service Technician Arthur. He is exceptionally helpful, knowledgeable, and very pleasant. I highly recommend Alert 360 alarm services.

We called a company called Fort Knox security which is located in Texas and they contract with Alert 360 to install security systems in the PHX area. We had a rough start due to some communication errors between the two companies but those were figured out and we were taken care of. NOW to mention the techs that came out to do the install Eddie and Kevin. What nice guys! They installed everything we needed and educated us on other products that would work in our home as well. They were not pushy by any means just sincerely helpful. The price was very reasonable. We are extremely happy with the outcome and would recommend Alert 360 to anyone who is need of an alarm system especially during these uncertain times in our country. It is hard to find people now days that take pride in their work and do what it takes to complete a job and do it right and not half A**. Kevin thank you for staying past hours to complete everything and answer the many questions my husband had.

Our technician was extraordinary. He went above and beyond. We were very happy with the service.

5 Stars!Colin: salesSamir: techBoth professional, friendly and competentEasy to talk to and know their productOverall great experience !

Alert 360 Security Service is outstanding. I called with my concern..we needed a battery for unit..i called and in a couple of days were at our door. Eddie the technician was extremely helpful. He knew exactly what to do, this showed us that hes an experience technician. He also answered all our questions. We recommend Alert 360 Security ServiceTo everybody out there if you dont have one. Its also very inexpensive.

Had an issue and Alert 360 fixed it right away!

Outstanding professional service by the tecnician, Arthur, and John the senior consultant. If I could i would give them 10 stars.

Great security system for protecting your home. The people are great from help to techs that work there. Recommended if you are looking for better options for home security.

Our rep, Arthur, was very thorough with his technical support. We had only expected the set up of equipment but he did more, above and beyond our expectations (he made sure we were updated and provided useful tips).

Mark was on time and very knowledgeable of his position. 😊

Eddie was:::Expertise..educational..timely..efficient..clean..respectful and excellent customer service! Kim Wolfe

Awesome experience our tech was great, Professional!

Arthur arrived early and asked questions to make sure the camera would be in the most advantageous spot. He was professional and courteous. He also took the time to educate me on the online portal and get my camera motion zones and sensitivity set up. Overall great experience!

Alert 360 never disappoints, especially when they send my favorite tech Mark! Thank you so much for restoring my peace of mind.

Excellent and friendly service. On time, efficient and considerate. Very happy with my new upgraded system and now have remote fob.

The technician was very experience very thorough and very mannerly completed his job with no difficulties and explain the situation explain what to do the next time they go off and where to get the materials that I will need very thorough thank you very much

The 2 men that installed my system were both professional and personable, they worked quickly til the job was done I couldnt say enough good things about them. The system is up and with no problems. I love it.

The alarm system they set up is great. We like the app that lets us manage using our smartphones. We did have an issue with one window sending false alarms but they took care of it. I would recommend them for anyone looking for a professionally monitored alarm system.

I made a huge mistake in choosing this company. After having a problem related to a failure in my system I attempted to cancel my contract. I was not treated with respect. I was told that I could cancel my contract but would still be required to pay for the 25 months on my contract. Then the same man who fooled me into buying and made the error in the installation of my system causing the blaring alarm/static sound that went on for more than 30 minutes came to my home and threatened to take me to court to force me to pay for the 25 remaining months and equipment. All I wanted was the offending equipment removed from my home and Nothing to do with this company ever again. If you are looking for a home security system, my advice is Stay Away from long term contracts in general and Alert 360 Home Security in particular. Look for month to month home security contract. I gave 1 star only because I could not post with 0 stars.

The technician arrived promptly and was very efficient. My system’s issue was a difficult one and Kevin was so patient and accommodating. He had a pleasant attitude and never displayed frustration. Hopefully I won’t be in need of in-home repair again; but if I do, I’m going to request Kevin. Thank you, Alert 360 staffing, for employing him.

Alert 360 Home Security representative was excellent in servicingour security equipment needs. He was very pleasant& extremelyefficient in making our system work to full capacity!!

Eddie the Technition was great. Showed up on time, was wearing mask and gloves. Showed me how to use the new camera he installed. Would recommend

The tech was excellent and was very thorough in updating our system. Very satisfied with the visit.

I had a service call for my Fire alarm attached to my house alarm. Mark was the tech that came and he was very nice, clean and thorough. He did not leave until the problem was fixed and checked out my whole system to make sure it was running as it should. I am very happy with the service.

Great company, great technicians, the security in my home gives me a sense of peace knowing they have me covered and protected. Thank you Alert360!!!

Did an amazing job and would recommend to others.

The techs are always knowledgeable and kind. I have never had a question about the alarm or camera system go unanswered.

I have had many service calls with Alert360 but Kevin was by far the most polite, efficient, and accurate tech I have ever had. Would highly recommend alert 60 for home security systems and now I would absolutely recommend them because of Kevin.

Great and quick service. Clean and protected with mask . Polite and respectful.

Mark is a great technician. He’s effective, patient, happy to explain what’s going on, and polite. Overall, he does a great job.

Absolutely the easiest process for this type of thing. Every one was very professional and courteous. The system is easy to use and the mobile app let me make sure everything is okay. The most important thing is piece of mind that your house is protected. couldnt have asked for anything more.

I would like to thank Alert 360 for their professional, knowledgeable and great customer service. The technician that came out to install our system was very professional, quick and explained everything and assured that I understood before he left. He was very friendly, which made me feel very comfortable during the whole process. I later called the office with a question and the representative was very nice and professional. I would definitely recommend American Home Alarms to anyone who is looking for a fast, professional and reliable company, they get a 5 star rating in my book.

Great customer service as always. We are completely satisfied with our system and cameras! Highly recommend Alert 360 to anyone looking for a reliable and easy to use system!

Our salesperson, Mark Perkins, made our choice of the security system very easy for us. His knowledge of his product when making comparisons with othersleft us with little to no doubt that our choice of Alert 360 was a wise one.The installer was amazing to watch as he skillfullymoved through his duties. He completed theinstallation quickly and with professional prowess.Both gentlemen are to be commended.C & S Segrave

Very professional I have been. with the company 16 years. Thats updated to add camera to our alarm system. Art, the technician is extremely. Experience and easy to work with

Alert 360 is a decent alarm company but I recently renewed for another three years. In negotiation I negotiated having a three year warranty on the equipment as well. This means if a technician has to come out its covered. what they dont tell you is that you still have to pay for a trip charge. it seems that every time you turn around theres a way to pull more money out of your pocket. This is the reason they got three stars and not five.

Make sure you read every line and every page of your contract, because unbeknownst to you they will automatically sign you up for a 12 month renewal without notifying you, as part of the original contract. Pretty shady stuff.

The agent assigned was very polite, he has a lot of knowledge, and I am very satisfied with the work he did. Thanks

Our technician, Arthur was very professional and went above and beyond to troubleshoot an inconsistent problem with our service. He ensured that our system was up to date and working properly before he left and took great care of us! He was awesome and very knowledgeable!!

Installer was great did the work in a reasonable time and appreciated that he was wearing a face mask during this time.

Everything went perfectly! Our system was checked out and back up and running in no time..........REALLY!!! Very fast. Jeff is excellent. He is the guy that originally installed our system and is not only a really nice guy but an incredibly efficient worker. He had all our batteries (13 of them) replaced before I knew it.......and a couple of the windows are really hard to get to! Thanks so much!...... we were very pleased with the service call.

Really great service really professional. Techs came over within an hour of being called established my service, fixed all the problems and you cant beat the monitoring Works fantastic!!! Highly recommend and the plans are very affordable!

Bruce was my driver and a very good driver too. This was my first experience with you folks and it wont be the last. Truly a great convenience to me,

Alert 360 is a new system for me but so far I am very pleased with it. It is simple to use and the reps were very efficient in getting it installed and explaining everything to me. I hope I never hear the alarm go off, but I am confident that if it does I will be taken care of quickly. Thank you ALERT360!

Excellent service and efficiently provided

We find it very helpful, Our mind is at peace now while we are away. Thank you very much. I press the wrong button which says “not happy or satisfied” just accidentally hit that. In fact, We really appreciate it had installed in our home.

Mark from Alert 360 was prompt, helpful and most importantly he knew what he was doing! I have been with Alert 360 for many years and have never been disappointed with their services.

Arthur came out to our home and did a great job as always

Craig is one of the most honest and trustworthy men I have ever run across...a rarity in this industry. Not only can he be trusted, he can diagnose exactly how to protect your family, business and belongings efficiently. They have access to all the top technology. If you are in Arizona, want to protect the ones and things you care about, you need to call this company and get in touch with Craig. Upgrade or new system...they cant be beat.

I called yesterday regarding a problem with a battery and they got someone here immediately this morning and took care of the problem. The man that came was very friendly and knew exactly what he was doing. Keep up the great work.

Alert 360 gave us superb service with the upgrade we received. Kevin was extremely knowledgeable with what needed to be done to correct our outdated equipment. Kevin and Larry didnt leave until the job was done.

They were on time and thorough. Took the time to show me how to use my phone app. Very courteous as well.

The agent Duffy that came out to discuss the system was outstanding and polite.And the installer Andrew and his partner were excellent and professional during the installation. They fully helped us understand how the system worked.

I have been with them for 12 years they are a great company...and there sales and service guys are the Best!!!!!

Guy was our salesman and was so kind to follow-up and was physically on site to make sure the installation went smoothly. The installer Eddie was so courteous, thorough and tidy. We are happy with our easy to use equipment.

Great service, Showed up when expected.The service tech was efficient and went above and beyond my expectationsI would recommend this company

Alert 360 is GREAT! Andrew is fantastic. He has come out to assist us a few times and he always goes above and beyond to make sure everything is done properly.

After opening my new business I was recommended this security company and boy am I glad I did. Fast prompt service and top notch technicians at my fingertips. I highly recommend this company.

Author was very knowledgeable. Did an outstanding job at my house today and last Thursday at my business. Thank you .

Joe and Andrew were great to work with. Joe organized the install and Andrew came in and resolved our garage door issues with no problems. He also went above and beyond in explaining the web site and all the features. They both are great in the area of customer service and focus.Thanks.Jeffrey Cramer

I have had issues with this company and it took me writing a bad review to get anywhere with my complaints. However I am very thankful that I did write my review because it caught the attention of a very sweet gentleman named Jimmy A. He gave me a new hope for Central Security Group, by showing genuine concern for my satisfaction with the company. Over all I am satisfied with the equipment, and the system works great! All they need is more employees like Jimmy.