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Mad Hatter Mufflers & Brakes
525 E Dunlap Ave, Phoenix, AZ 85020, United States
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Mad Hatter Mufflers & Brakes
Comments
Jo
Review №1

The owner, Angel, was very very nice AND helpful. He was able to fix the exhaust issue my frend had. 5 STARSTHANK YOU ANGEL!!

Vi
Review №2

I had a great experience here, the gentleman who ran the shop was responsive and got my muffler fixed in a few hours. The parking lot Is behind the building with a narrow driveway being the only entrance and exit, just watch for that when arriving with your vehicle. I would highly recommend this business!

Ro
Review №3

Excellent customer service. Angel is the Manager and the Technician on my vehicle. He sure knows his stuff. I have never heard my trailblazer run so quietly.I recommend this place off Dunlap very highly!

An
Review №4

Angel did an awesome job.Would highly recommend this place!

Ro
Review №5

Angel is amazing! He replaced my catalytic converter in less than 30 mins for the price quoted over the phone. He is fast, fair and honest. Definitely recommend!

Ca
Review №6

They say no appointments, and are always to busy for the public. Scheduled a day off, and rented a trailer then called at 7am to notify shop I was on my way. He says too busy that day, come another day but no appointments. Not good customer service

Ro
Review №7

Angel was great. He took my vehicle right in and quickly diagnosed the problem and could fix it on the spot. The dealer was quoting me major repairs and Angel saved me hundreds. I highly recommend Angel and Mad Hatter Mufflers & Brakes.

Le
Review №8

Great customer service job done on good timely manner

Fr
Review №9

Angel is a down to earth straight shooter. He will tell you what is actually wrong the 1st time and will work with your schedule and budget to get your vehicle back on the road quickly.

ro
Review №10

Im glad I called around before deciding on a shop. Angel, at Mad Hatter runs a great shop.Best price by far and faster than he quoted.This is the only place you should go.

Ar
Review №11

Great place did a really nice job on my truck

So
Review №12

Angel is excellent. Always gives me a good deal and is very quick.

ri
Review №13

Best price and the best work. I am very happy I came here to get my custom exhaust done. Angel got me in asap and found the right part for my system. Will recommend to anyone looking for maintenance or full custom work.

Ch
Review №14

Fixed my bent muffler lickety split. Great job!

Ke
Review №15

Great Service and prices all around.

Ka
Review №16

Quick, honest and fair service. If the need ever arises I will take my car back to him. It is always scary being a woman getting repairs made to my car, but I have no worries about him being a cheat or a fraud. He charged a fair labor price to fix my heat plates. Its nice to have someone who is honest and wants to do a good job.

An
Review №17

I called in for a quote. Price was great. Cant wait to have it done

Ch
Review №18

Before going to Mad Hatter Mufflers & Brakes, I had been told that my car [1999 Chevy Monte Carlo] was unfixable. When we called them they said they could fix it without hesitation. My car was finished quickly and they charged a fair price. The friendly atmosphere, quick work, and reasonable prices make Mad Hatter a must for all your brake and muffler needs.

Jo
Review №19

Don is probably the most honest mechanic I have ever been to. We brought my girlfriends car in to have to brakes looked at and he was honest with us the entire time. Even though he had to tell us some pretty upsetting news (about what another mechanic did) he did what he could to make it right. I liked that Don would take us to the lift to show us exactly what was wrong and what would be replaced. Honest, Reliable, And affordable. Its hard to find a good old fashioned mechanic now days. We will definitely be going back to Don at Mad Hatter Mufflers & Brakes for our exhaust and braking system problems in the future. Great guy.

P
Review №20

Found an experienced mechanic, Angel is extremely knowledgeable no bs straightforward and very fair pricing..no hesitation going back for other services.

De
Review №21

This shop is awesome! They are extremely honest and do quality work. Ive been here several times and have always had a good experience. I was ready to pay for 4 brakes today, but ended up only needed two. They took the time to show me the front brakes were still new, but the back brakes and rotors were old and needed replacing. I ended up spending less than I had expected.

Br
Review №22

Angel, did a great job with our truck! Installed exactly what we needed so the trunk would run great.

Ma
Review №23

I came to this shop because the reviews and I drove from South Mountain to here and absolutely I am not disappointed Highly recommended this place if you need any repair for your car, you will not pay nothing you dont need, Angel its a very honest person... like the sign they have in the lobby We wont sell something you dont need... Thank You.

Pa
Review №24

Angel is AWESOME!!!! He showed me that was going wrong with my car and gave me a good price. He also had me in and out in no time. I will differently be back

Al
Review №25

I like when you go into a shop and they address the problem WITHOUT SELLING OTHER SERVICES. Walked in today with my grinding brakes. He was working on another truck, popped off my tires, inspected the brakes. Called parts for a quote. Told me a resonable quote and how long before he would finish the first job then mine. He finished both jobs faster than expected. Easy, fast and great work.

Du
Review №26

When the Volvo started to sound more like a low flying bi-plane then an automobile, we took it to Mad Hatter and I am so glad that we did. We arrived just as they opened and drove the car right into the garage. Mark was quick, efficient, honest, and reasonable. He had the Volvo sounding like brand new and driving down the road in about an hour. I couldnt recommend them highly enough.

Da
Review №27

This is the best muffler shop, angle is a magician. I have used them for over 30 years

Ji
Review №28

Fast and we friendly service with a smile

Ir
Review №29

This place was recommended by a chain auto repair shop 30 miles from the location. As a woman it’s hard to trust repair shops but I’m greatful for this experience. Angel diagnosed my car and scheduled an appointment. The price was much less than what I had previously been quoted and he estimated an hour for the replacement of my caddalidic converter and I don’t think it took that long. I passed emissions and he gave me a great price to change my breaks. I will only recommend this place to others.

Do
Review №30

Meant to hit 5 stars. Second time Ive been here. Great service each time. Very honest!

De
Review №31

Angel is great. Was able to get us in and out in an hour. Very reasonable and honest guy. Definitely recommend him for your muffler needs!

An
Review №32

WOW! I have a Mercedes and it literally sounded like a boat and was running like it had potatoes in the muffler. These guys know what they are doing. If Mad Hatters can work on a Mercedes and make ME happy they can do anything! Thank you again you guys!JD

Fr
Review №33

06/29/2018Angel offers a fair price and he is quality orientated – very customer focused: I needed a catalytic convertor replaced. There was some difficulty in removing the flange where a spring is attached – flex pt.. He got it off and noticed due to age and not so good a design by Chrysler for the 07 Grand caravan’s and earlier models but corrected in later models a crack in the inner Diameter - which was the culprit in the removal difficulty. He weld repaired it to bring it to new specs and cleaned the seating face and welded the new convertor into place and double checked bolts. I appreciate his quality workmanship: It’s nice to see a mechanic work on a car in a way that you know is going to last. Thank-you Fred

To
Review №34

Angel is very professional and has a great sense of humor! Very knowledgeable of cars.😎

Id
Review №35

Very helpful. Im glad i was referred.

As
Review №36

How refreshing to find such an honest mechanic! I just wish they werent so specialized and did everything so I could always go there. If you need a referral to another honest mechanic, he said hes your guy either way. Someone at Midas told me I needed $1500 of repairs. He said to start by replacing my gas cap for $5 and that may solve the problem! What a difference. Need I say more?

Ro
Review №37

These guys are honest and fair.......Their Mission Statement says it all, We wont sell you anything you dont need.They stick to it. They put your car up on a rack, show you the problem and fix it at a reasonable price. I live in Payson and will drive all the way down the mountain when ever I need my brakes or exhaust/Cat worked on...Don

Jo
Review №38

Knowledgeable, honest, fast, good price!

Ro
Review №39

I have had exhaust done one 3 cars now. This is my go to shop! They are very nice Honest and quick. Cant beat the service or the price!

Wa
Review №40

Good customer service

Ja
Review №41

Excellent customer service! Great to know that there are still small businesses out there doing it right!

Ro
Review №42

Great customer service, angel seemed really knowledgeable and helpful

Br
Review №43

Great work in my repair! Honest evaluation and fair price for work done. Ill always use Mad Hatter in the future!!!

Mr
Review №44

It is nice to find a shop with old fashioned no BS mechanics. These guys got my exhaust fixed up on my 350z in a matter of minutes for a fair price and did a great job.

Ro
Review №45

I called up Angel at Mad Hatter Mufflers & Brakes on August 16, 2016 and told him that my mechanic thinks that I have bad (cat) converters but he didnt get a chance to put my truck up on the lift. When I explained the symptoms of the rattling noise under my truck to Angel he seemed to think that it wasnt a (cat) converter issue and said to bring it in and they will inspect it at no cost.I took my truck to them this morning, August 17, 2016 and Angel had Mark put my truck on the lift and Angel and Mark showed me that the exhaust pipe was loose and that was the rattle. Mark fixed it in a few minutes and Angel said you are done and I said How much and he said nothing it only took a few minutes. Well they couldnt be anymore honest than that... They are incredible gentlemen... God will bless them ten fold... If you want honesty and mechanics that know their stuff then take your vehicle to Mad Hatter Mufflers & Brakes.. I thanked them over and over again.....

Ry
Review №46

I first started going here. when they were on 7th. 6 cars later Im still taking my projects here.

co
Review №47

Called to get info on getting a whole exhaust done and learned new things about the laws of our epa, angel was the guy i spoke with and he knows his stuff and gave me a good price

Ch
Review №48

Always do a great job! Ive taken my last 6 cars and trucks to them and Theyve always exceeded my expectations!

Ch
Review №49

Excellent place for exhaust work. They work on the cars as if they owned them, themselves.

Br
Review №50

Mad hatter always takes good care of us at Munich Motors

Ge
Review №51

Price was double from what I found elsewhere. Cat for $345 plus tax. I found one installed for $180..

Tr
Review №52

Angel is the man. I fell in love with my truck all over again after he helped me pick out my Flowmaster. If you need any exhaust work done, I wouldnt even consider going anywhere else. Thanks, Angel.

Tr
Review №53

Great

Ju
Review №54

Good quality work

Information
13 Photos
54 Comments
4.9 Rating
  • Address:525 E Dunlap Ave, Phoenix, AZ 85020, United States
  • Site:http://madhattermufflerandbrakes.com/
  • Phone:+1 602-277-2576
Categories
  • Brake shop
  • Auto body parts supplier
  • Auto parts store
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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