Everyone was great, from the girl at the front answering questions, to my piercer JD. He did a fantastic job making me feel comfortable and as relaxed as I could be. He walked me thru the process which made it all amazing. Thanks for a great experience!

Ive been going to various HTC locations for years now and they never fail to make me feel incredibly comfortable and happy with my piercings. Ive seen 2 or 3 different piercers and theyre all phenomenal. Great atmosphere, I couldnt imagine going anywhere else.

Joe is super chill and has a great personality. I would highly recommend him to a friend. For real for real. I want to go and get random piercings all the time literally just so I can keep experiencing the great customer service. They make me feel like I belong and like they actually want me there. I am very grateful and impressed with these folks. Thank you for today and every other great experience I’ve had there. :)

I absolutely LOVED my experience here! My first ever piercings and they were very accommodating, made great suggestions and my piercer, Nicola, was such a beautiful and quirky person! Made the experience comfortable and painless. Aftercare was explained in detail and they were able to answer all my questions!

Such an incredible experience all around!! Even with COVID weirdness going on, the staff were all so friendly, professional, & willing to help in any way they could. JD was my piercer and not only did an amazing job on my piercings, but was a delight to talk with also! Would highly recommend to anyone and everyone!

Amazing amazing. They lady that helped me was the most amazing, kindest lady. I just went in to buy a new nose stud.

I cannot NOT gush about the folks here ♡ Larisa at the front desk is the cutest, most sweet person and so encouraging! Her purple and green hair is sick! Cola is the best piercer Ive ever had and shes such a kind, giving soul. If you get the chance, conversation with her is so enriching and thought-provoking. Also she just makes you feel like youre made of stardust. JD is an awesome manager and piercer with his witty banter, playful sarcasm, and the dad jokes! LOL, people, L-O-L 😂 Okay. Im just learning about the other folks in the shop, but the femme piercer (I believe) with blue hair was also super duper helpful and they definitely know how to foster a connection with their customers/clients. This location, as Ive told them a few times before, always feels like theyre tight-knit, trustworthy, communicative, and like family. I know Im safe. I always walk out in a better mood than walking in and Ive been going there since 2009/2010!

My piercer was Nicola

My friend and I had appointments back to back from 1 to 2:20 for multiple piercings. They accommodated by allowing us to go in together and doing our piercings together. The shop in itself was so clean and I felt comfortable getting my piercings there, especially due to COVID. JD was an amazing piercer and made the experience so great! Jewelry selection was awesome. Overall, an incredible experience and I will 100% go back for more. My piercings are also healing quickly. Love this shop and cant say enough good things about them!!

Nicola was AMAZING!! She made my 17 Yr old daughter and I feel so comfortable and special. I litterally walked in sad my daughter was getting yet another piercing and left wanting her to make another appointment. I am even thinking of getting something done myself. Nicola just has this magic and we loved it!! I will never go to another piercer if I can help it. Also, the studio was clean and neat and followed extensive COVID protocols. The staff was informative and kind and really made us feel welcome and well taken care of.

At HTC there is an all around professional and secure feeling environment where I could not ask for better, I am met with the utmost prestige, and new experiences further my interests in the art.

My piercer, Nicola, and the front desk attendant, Joe, were extremely welcoming and friendly. I felt completely comfortable from the time I walked into the door, to the time I left. The shop is beautiful and clean. Looking forward to coming back for more piercings in the future. Thank you all!

HTC is a fantastic studio. Great jewelry selection. Better people. Would recommend them to anyone.

I would give the shop a higher rating, but my most recent experience was disappointing. I have given the branded shop tons of money over the years and I always return. But this is the last time. I got a piercing done by them several months ago at the other location and it was great. My piercing has now healed up and I’m ready to put in my new jewelry which they said they would help with. Now because my new jewelry was not purchased from their store, they don’t even want to look at it or touch it to help me out. I already put it in myself and just simply asked if they could clamp the clicker for me. I was told that they couldn’t because of the liability. Am I alone here and thinking that this is wrong? I am done spending my money at the shop because apparently I am just a liability. Very upset because I feel like they are just going to help people who want to spend hundreds of dollars on jewelry, but when someone can’t afford their jewelry and just ask them for something simple, they are quick to send you away. Initially they’re fine to get your piercing done, but don’t plan on having them help you with anything else ever.

Came in to get 4 piercings today and could not be more pleased with how it went! The front desk girl was nice and very informative. I had a male for my appointment (can’t remember his name, oops) and he made my experience so comfortable. I told him I was nervous and he talked me through the whole process to ease my anxiety. My only complaint is that I had to wait in my car 15 minutes past my appointment time in the 115° heat. Overall, I’m very content and I will definitely be coming back to this place in the future!

Great service! These guys are knowledgeable and professional! All our questions were answered and we were very comfortable with the whole process.

This business is listed as LGBTQ Friendly. My wife whose trans came here for simple, single ear piercings. They took her for over $150. Taking advantage of someones naivety is not friendly; its predatory.They sold her expensive products, saying she needed them. Someone without sensitive skin needs no more than alcohol or hydrogen peroxide to clean ear piercings for a few days or weeks.

I had Jonny as my piercer, he was amazing and a very calming and personal piercer. He made sure my septum piercing was in the exact placement I wanted. Was quick and clean and well priced.

Always excellent service. Very knowledgeable. I highly recommend.

Love going here. Great service and friendly staff.

Best shop but JD could use an attitude adjustment for sure.

Got a piercing 4 1/2 mths ago and was told originally told to please call at anytime with any problems and they would be happy to accommodate me in anyway. I have called twice since then with TONS of problems and the best I get (with attitude) is go to my Doctor! Seriously??? Once they have your money, they can careless about you or the job they did!! Great customer service. I would NEVER recommend anyone to this place due to their lack of service for their customers.

Love em! Ive had all my piercings done here and theyve been super great every time!

This place is really good for piercings, however they’re always so incredibly busy the wait is always so long. That’s my only complaint, but that’s what happens when you have a good place with quality service!

Super clean and professional environment with highly skilled piercers. Top of the line jewelry. Have been a customer since the early 90s and now bring my kids here (they are old enough now). I wouldnt think of going anywhere else!

They did a great job doing my VCH Piercing today. Quick easy. Almost painless lol. Covid safe. Very friendly and informative. I def recommend this shop to anyone needing a piercing :).

Nicola made my experience here absolutely amazing. I went in to get 2 very intimate piercings and she made sure I knew I was in a safe space and that I was cared for and powerful.The receptionist held my hand and they both made sure I was as comfortable as possible. I will definitely be coming back to get more piercings from her.

Poor customer service. I went in got a septum piercing. Fine and dandy but I’m a person with extreme needle anxiety. The lady was nice at first but when I tried to catch my breath she rushed me and just pierced. Found out a few weeks later it was crooked. Went in for a consultation and they looked at it and was like yeah crooked. No dur guys or I wouldn’t come back. So ginger beard man pulls out my piercing and is super rough I’m sobbing and telling him to stop because it hurts really bad and he told me to stop acting like a child and just let him pull it out. I went back for the free repierce and got charged for the new jewelry and looked at like I was stupid for asking for a hide away ring. Horrible people here. Literally do not care about their customers and only a paycheck

Consistently excellent. Great service too

I stopped in recently to see Nicola and she was so nice and extremely knowledgeable. She walked me through what she was doing step by step, the shop was extremely clean and felt like a safe space.

I went in to get my industrial pierced and it was the best possible experience. my piercer was very sweet and walked me through everything she was doing. i felt comfortable, safe, and above all cared for. nicola told me how good i was doing and kept me laughing. definitely an amazing experience !!

Got a double helix done and I love it! JD was the one who did it and another woman was in the room I don’t remember her name but he did a really amazing job it was very fast and quick so honestly felt no pain! Will definetly be coming back for more 😊

Literally always the best been coming here for years. Sweet knowledgeable staff, super clean, just 10/10 always.

This is honestly one of the best piercing studios you can go to in the Phoenix metro area. I had my septum pierced here for my 18th birthday back in December 2019. The staff was not only knowledgeable, but passionate and helpful as well. Their pricing is affordable and what you would expect from reputable piercers. The selection of jewelry is another plus. It can sometimes be difficult to find quality, well-fitting jewelry that looks cool, too, but HTC has it.

Very professional and clean. The staff always takes time to explain everything from the procedure to after care. My daughter has had several piercings here and I would not go any where else. Thank you for taking your time and giving her such a great experience. 👍

Very, very, clean! Incredibly helpful and professional. Highly recommended!! Make an appt, no walk ins!!

Absolutely adored it here great people love my piercing couldn’t be happier with this experience will absolutely be going back!

I was disappointed with HTC Piercing. I showed up on time and was told they were running behind, and that I would need to wait in my car. I had no issue with waiting, but when I was allowed in for my appointment, the whole experience felt very rushed. I did not feel comfortable enough to ask questions because it felt like they were trying to get me in and out as quickly as possible. Their website does not offer any kind of helpful information, such as pricing or jewelry options, so you really dont know what youre getting yourself into until youre already there. They did not tell me until after I was pierced and paid for that I would have to go back in and purchase more jewelry when it was time to downsize the post. I found out from another shop that buying more jewelry is actually unnecessary (what you have can just be modified), but HTC hides this info as well, and insists that you have to come back and pay for more jewelry. Ultimately, this was not the experience I was hoping for due to lack of communication and rushing me through my appointment.

I brought my son in, for his first piercing. Great experience, great people. Will return !

Really nice and professional :) overall I had a great experience and would recommend coming here

Nicola was amazing. Great conversation. Daith piercing was easy and comfortable. Definitely will recommend to everyone looking at getting any piercing.

Love this place. Will be coming back, the piercer was great, chill and really patient. I felt like such a baby getting 4 size 8 gages done. She was very calm, and informative. She knew about her products, as did the cashier. Would highly recommend this place..

I always feel welcome here! The staff is very helpful and friendly, providing advice and help with jewelry and piercing questions alike. I came here for my first ever piercing outside of mall store, and I can’t think of anything during my experience that was less than incredible. My piercer, Nicola, was very informative about pain level, after care, and what I would need to do moving forward to keep my piercing healthy. Nicola is also extremely gregarious and friendly, which made me feel so comfortable during the whole process. I highly recommend coming here for your next piercing endeavor!

Friendly, clean. Love this place+

I took my sister, and both of my nieces who are both minors there to get piercings.needless to say and the two youngest girls were extremely nervous and the people at HTC did an incredible job of making them feel comfortable, welcome, and happy with the jewelry that they were about to put in their bodies. I couldnt have been happier with the customer service or the general explanation that was given to the girls and myself about the care of our new piercings!!! Our piercer was incredible!!!! He was hilarious and met us at our level of silliness to make the girls feel more comfortable!! They absolutely loved him as did I and my sister!!! If I could give this piercer 10 Stars I would!!!! I will definitely return here and I will definitely send everyone I know here!!!!!!!!

The staff is professional and friendly. They really make you feel at ease. Highly recommend this shop.

Friendly, clean, and fast

Dont go in same day expecting to even get in the front door, you have to make an appointment online to even buy jewelry.

Staff was extremely helpful and answered any and all questions. Nicola was fantastic, professional, and kept me laughing and feeling at ease the whole time. Made my piercing experience quick and easy and the private room definitely made me feel more comfortable. I would definitely return for any other piercing work and recommend this place to anyone!

Ive had all my work besides getting my loves done at HTC. Theyre the best!

Quality service. They are great at their job. Each one of their shops is wonderful.

Seriously love this place. They are so clean too.

I just got my septum pierced, the woman who did it was very nice and she helped me understand the entire process. Everyone that worked there was very nice as well. They try to help inform you the best that they can which is really helpful. Very clean too

I love this place so much! I travel 3.5 hours every few months to come see Nicola! She’s amazing. Such high energy, funny, and VERY relaxing. The environment is so inviting and warm. They put you at ease and make you want to come back every time!

So clean & awesome procedures during covid times.

Nicola was awesome tonight. She demonstrated the lions share of her many faces. She showed us artistry, compassion, experience, reward, encouragement, skill, knowledge, and understanding. As usual she also blessed us with her unique personality that bubbles with love, professionalism and true friendship. Another great HTC experience that included fantastic mental and physical souvenirs to take away for both Brittany and I.

We read good reviews so we decided to stop in. There was a couple in front of us and then a lady with 2 kids. The girl at the counter was nice. We waited for an hour and a half though and nobody even came up or said anything. Finally I went to look and the same lady with her 2 kids was still in there. I’m no expert but an hour and a half wait to pierce 5 people seems crazy. The girls were just getting their lobes done so I was kind of in disbelief. Then we said we were leaving and the girl at the counter says oh ok. Not I’m sorry for the ridiculous wait, nothing. Won’t be going back.

Absolutely the best experience I have ever had!! Highly recommend this place!! They are really awesome people with the best personalities and professionalism. This is the only place Ill ever go again for body piecing! Thank you!!!

Great service and very friendly staff. I followed the instructions they gave me and my nose is heating up great. Only downfall for me is you can’t make a appointment so I had to wait a while.

Amazing. I went here to get my Christina done for my (late) birthday present after doing some research on local shops. I was delighted to see that not only was this shop reputable, but also close to my home.Firstly, the staff was amazing. My piercer was Steph and I was very nervous before the piercing. She was very relaxed and talked to me the entire time, which helped ease my nerves. I had done my research on the Christina beforehand but still had extensive questions, and Steph was able to answer everything. I was very comfortable the entire time and the experience was very professional. Not to mention, I got to pick the jewel I wanted for my piercing, so I could have something much cuter than just a steel ball stud. That was actually really nice and not something I have encountered in other piercing shops. Overall, fantastic experience. It was pricey (as thats the way these piercings go), but it was definitely worth it. Not to mention, they offer free check up and consultations and gave me coupons and a checkup and downsizing date. I will definitely be returning.

Fantastic experience by far! Very helpful and knowledgeable young lady at the front MelHelped us find beautiful jewelry that took our look to the next level. I highly recommend getting her to give you advise to complement your look you are going for. HTC body piercing is the best place around. Thank you!

A fantastic experience overall! Mel, the woman who helped my friend and I pick out jewelry at the front desk, was extremely patient, genuinely happy to answer questions, and really listened to what we came in for. Nicola, who did our helix piercings, was awesome! She followed all of the protocol for a sterile station, to a tee! She was knowledgeable about the inflammatory/healing process, was thorough about answering all of our questions, and was very passionate about what she does. Both Mel & Nicola made it a good experience for us, and we will be back for follow up care, more jewelry options, and all of our future business!

Stopped in today with my girlfriend to get piercings. The staff were incredibly kind and informative. JD and his apprentice were fun to talk to and walked us through the whole process. We were incredibly happy with our piercings. Looking forward to going back for a check in and downsize.

After a very irritating day looking for nipple jewelry I was recommend this place by Top Rocker Tattoo parlor in Peoria. Definitely worth the drive from the north west valley. I was greeted friendly and professionally. Help was quick. I only needed 1 nip bar they even put it on for me I cant remember the name of the girl that did the deed but she was very friendly and made the process very quick and fun. I will definitely will go back here for any piercing need. I usually go to halo but that place is always a bit to much. So glad I found this place.

The workers are great, they talk you through everything. They are highly professional. I was recommended to go there by friends and now I will do the same.

I took my 15 year old son, Ben to get a septum piercing and we went in, found that we had a slight identification issue (my son is FTM trans and doesnt have his dead name on much paperwork anymore) but we figured out how to prove that the person on his birth certificate matches up with his school ID number even though the names are different.The staff helped us figure out what docs to bring, we did that, checked in, spoke about jewelry options, chose the best one for the initial piercing, and even on a Sunday, we barely had a wait.Once we got in the room, Bens piercer, Nicola Sands had my son laughing, relaxed, and ready to get a hole in his face. She is really knowledgeable, funny, and professional. As a parent, she included me, but focused her discussion on after care on my son.She performed the actual piercing quickly and with a minimum of pain. He loves it!As soon as my daughter turns five, were going back to Nicola to get her ears done. Nicola has stringent standards as to piercing children and my little girl is too young, but when its time, were going to HTC and Nicola specifically.This was a birthday present for my son and HTC and Nicola made it a wonderful bonding experience. It was worth it! Thank you HTC!

Nicola makes piercings fun and that’s why I only come here to see them. Everyone is always friendly and professional so it makes a great atmosphere. They also take the time to answer all your questions thoroughly which I appreciate very much. This will always be my one and only place to get my piercings!

Loved my nose piercing. Staff is super friendly and make you feel very comfortable. Enjoyed the whole experience(:

We came down for a replacement septum ring on a Sunday evening and they were packed! Steph was moving through customers as fast as she could and Mel was very courteous at the counter. The price for the new jewelry was super low as always and they didnt even charge to put it in for her.

I love this place. They are so nice, professional, down to earth and so very clean. They are Amazing!! Took my 14 yr old son get his ears pierced and they did such a great job.

Incredible service! Both employees I spoke with during the experience were very kind and knew their stuff. Ive called several times before coming in, and each of the employees answered all of my questions. My piercings went really smoothly. Thank you Bobby!

JD was awesome! Love my piercings.

Fiancée at the time got her ears pierced around a year ago. The staff there are super friendly and fun. Made the process easy and were very skilled. Her piercing recently got infected from wearing a helmet and she just wanted it removed. The assistant that day took it out with ease and skillfulness. My fiancée was super happy with the service provided.

This shop performs piercings only, and because of their narrow focus the staff is very knowledgeable. Ive been pierced at all locations except Tempe, and Ive never been unsatisfied. No other shop compares and their selection is phenomenal with options to order jewlery they dont have in stock. Ive ordered rainbow fluorite and I asked for as many colorful bands to show in the cut. Ill definitely keep purchasing from this store.

HTC in my opinion are the best piercing studios in the valley but this one in particular is very clean with a friendly, informative, helpful staff and a good selection of jewelry.

Ive been here on multiple occasions and only ever dealt with Nicola. She is a perfectly lovely person and amazing woman, also a great piercer (probably the most important part for this review, yes?). I love HTC and Ill never go anywhere else again, glad to have found them.

Went here to get my septum pierced, spent forever trying to find a good place to go and found this one and I’m glad I did. Everyone was really friendly, Nicola did my piercing and she was quick, explained everything as she did it and made sure I was alright. The clean studio and cool staff I’ll definitely be coming here for all my future piercings!

Got my nose pierced. Great customer service and they actually care about whats going on once its done.

Always friendly and happy! Staff is great and they know their stuff! Ive used them for tongue ring and naval piercing....now my daughter for her septum and her friend for a lip piercing. Highly recommend this crew!!!

Ive gotten 8 of my piercings done here (all besides my earlobes) and everyone who has pierced me has been amazing! JD, Nicola and Steph (current piercers) have all been so pleasant to be pierced by and are very knowledgeable! The counter staff, Mel and Kaila (current staff) are so sweet and are always so patient as I ask a million questions about jewelry options. I highly recommend HTC to anyone wanting to get a piercing but are not sure where to go! Many of their piercers throughout their locations are APP members (Association of Professional Piercers), and have gone through much training in classes and as apprentices to ensure that they are able to perform clean and proper piercings.Love them!!

Ive had a few piercings done here and the people there are so welcoming and friendly. I would definitely recommend this place to friends and family.

I had an unexpected surgery and The staff at HTC was awesome about removing and replacing my facial piercings with surgery safe jewelry. The staff was professional, courteous and knowledgeable. The store was impeccably clean and sanitary. I wish I had heard about this place sooner!

I love HTC!! I love how they are so thoughtful of little kids feelings. I cant wait for our piercing party for my little!!

The ONLY place to go for a piercing in my opinion. Ive been a customer of this company since 1993, and now Im taking my kids there. They are true artists and know what theyre doing, they have a great selection of jewelry and a very sterile environment. Please dont take your kids to a place that uses a gun to pierce ears, go to HTC and have it done the right way. On a more personal note, they are great at piercing things other than ears too lol.

Great experience, very knowledgeable.i will definatly go back

When they are open available and have availability they are the go-to piercing place

We had our 6 year olds ears pierced here for her birthday. They opened the store early so it was just us in there. Amazing service. Very friendly. LOVE THIS PLACE.

Ive come here for every piercing I have and every experience is consistently awesome! The place is always clean, the staff is always friendly, and the piercers are just amazing. They really know their stuff, and are care about making sure you get the best piercing for you rather than just taking your money and leaving you to it. Ive gone in with ideas about what I wanted done and they took the time to explain the pros and cons to make sure I knew everything I was getting in to. All of them, especially Dana and Jacob, have been very patient and helpful when I get lightheaded after a piercing. Cannot recommend this place enough!

Been a customer for many, many years. Everyone there always takes care of me!

Never have any gauge piercings in stock. Been there multiple times theres virtually nothing in the case. I touched my ear plug in the store and was offered a disinfectant wipe or asked to leave. When I left I watched the girl wipe the entire door down with a disinfectant wipe. I understand the need for sanitation. But I was in the lobby. The lobby. I will never go back to this place. What a joke.

Got my septum and bridge! Always really professional and nice

My daughter has had her nose & ears pierced there and they are great! We always recommend them.

There was only one piercer in the shop so waiting took a while, but my piercer Nicola Sands did an amazing job with lobe piercings. She was a very friendly person and made me laugh. The shop is strange looking, yet clean. Happy with the results

My sister and I went here for the first time and had Nicola as our piercer and she was absolutely amazing! Super funny, nice and very professional. She made sure that I was okay throughout the entire process. We will definitely be going back. The shop was clean, well priced, and had an amazing selection of jewelry as well.

I had an awesome experience.. Nicola pierced my sister and I, she was hilarious! And very comforting! Will definitely be going back!! Super clean and nice studio. Highly highly recommend.

So I originally got my snake bites done at a tattoo shop I had connections with, but unfortunately their jewelry was just bad quality and they even pierced one of them completely unevenly! Thankfully, I came in to get new jewelry with Nicola. She had done all my previous piercings, and she’s an absolute sweetheart and clearly puts in the effort to make sure every customer is comfortable and receives the best service. She recommended I take out the uneven piercing, and now I’m just waiting until it’s ready to be pierced again. Definitely sticking with HTC this time! 💕

HTC is the cats meow and the bees knees. Ive had several piercings done here, and they have always been knowledgeable, professional, and friendly. I feel that they portray a more artistic approach to body modification instead of the were so hardcore because we put metal through our bodies image, which is great. They are also ridiculously hygienic. I wasnt even allowed to change my own piercings in the main lobby, which goes to show how much emphasis they place on maintaining a safe environment. They also have a large variety of earrings/nose rings, which is fantastic. Tl;dr - they are awesome. Will go here again, and recommend them to as many people as I can.

I love this place and trust no one else to do anything piercing wise. The staff is so down to earth and just the best. Been going here for years.

Great atmosphere. Kind, knowledgeable and informative staff!! Thank you for taking care of us!

Love getting my piercings here. Always so friendly and helpful. They will change your piercing out afterwards if you buy the new jewelry from them. Not too badly priced but it does take a bit of time since they are busy. Just make sure you have time to stare out at all of the jewelry choices. Super clean and totally worth it.