user
Urban Outfitters
11 W Washington St #100, Phoenix, AZ 85003, United States
Appearance
Urban Outfitters

Comments
Br
Review β„–1

Got a Champion sweater, On SALE!, and just for the perfect last cold weather in the city of the 🌞! Love it! Staff were super friendly and had get manors. I can thanks gf for the sweater find.

Wi
Review β„–2

Very organized, lots of sale dresses, got 10% off for giving the lady my email :)

Je
Review β„–3

Staff was nice prices not so much. And what are these?

Ma
Review β„–4

Still waiting on the spray perfume namedOud SaharaThe best they ever had and had been out of the stores for months. Need that scent back asap

Da
Review β„–5

Super cute clothes. Great staff

An
Review β„–6

Nice store in downtown Phoenix but a little pricey

Se
Review β„–7

In that clothing and shoe shop, I bought my lovely dress. I love all of the things I bought here, truly. They were of elevated quality. For the price, it was quite sensible. Oh, thank you!

Er
Review β„–8

My style has been transformed for the better, thanks!

Pa
Review β„–9

Despite lack of anything interesting in the store worth the price, still a fun stop downtown.

Jo
Review β„–10

Been here awhile, clean.never been in,one of these days.

Da
Review β„–11

Shopping nice variety vintage clothes

Sa
Review β„–12

The employees were so nice, outgoing, and helpful. The clothes are so gorgeous and in style! They have hilarious birthday cards, insightful books, and other decorative artifacts. The only downer is the high prices. Other than that, youve found yourself a wonderful store! 😁

Ch
Review β„–13

Dont remember going here but this looks like a coo place

Va
Review β„–14

Prices are high but a great store to walk through at lunch. The clothing is not my style but my daughter would love what they carry.

Ja
Review β„–15

Awesome great deals staff was friendly and helpful,definitely going back best store....EVER!

Ma
Review β„–16

Staff is friendly and helpful. Store was neat with 3 levels, and is accessible by elevator as well. Parking is a pain, since you have to pay by the hour to shop, but thats downtown Phoenix. Visited in a Sunday and it was pretty quiet even though they were having a sale, but the garage on the street just west of this location is located perfectly and recommend parking there and using the stairs to the street level door and then going east--boom youre there.

an
Review β„–17

Urban outfitters in downtown Phoenix Arizona area Β’;β™‘

Ja
Review β„–18

Always a nice place. Just a bit pricey.

An
Review β„–19

Very great and attractive looking store, the inside was nice! The store employees were very and helpful!

Kr
Review β„–20

Would be nice if you guys could get your hours straight, online says one thing, and it says the same thing when you call and then you roll up the location is closed. Waste of time.

Ma
Review β„–21

Most of the staff was kind, one employee in particular was very rude to me and my mom when I was asking a simple question about the 40% off sale. I had grabbed a sweater that was near the 40% sign, I assumed it was 40% off since the sign was directly above the sweaters. I simply asked the kind gentleman who was checking me out if the sweater was on sale and then he said no it wasnt, then the other employee cut in saying Theres a sign right there saying how much the sweater costs she had said it in the most rude and disrespectful manner, that was an act of poor customer service on her end, on top of that she was staring at me and my mom the entire time we were trying to shop to the point it made me uncomfortable. If I would have caught the employees name, I would have asked to report her to her manager immediately. Though, the rest of the staff, yes was kind. Wont be back to this store again.

Am
Review β„–22

This is a pretty typical Urban Outfitters, but just a bit smaller.... I am so happy they added one downtown though! If youre looking for funky things to wear or for your dorm or apartment check here. Last time I was here I got some cool hot pink lights for my bedroom on clearance for like $4.00 and some really cute clearance shirts. Great sale racks but not the friendliest staff Ive seen. =/

Mi
Review β„–23

Cool store, hard to get to with all the construction.

Be
Review β„–24

Really cool and neat clothes with nice staff. Definitely going to stop by my local urban.

Ca
Review β„–25

One of the only places to buy clothes downtown phoenix. It is a chain store that has popular styles for skinny people--or those that want to look like they are in a grunge magazine. Clothes are more expensive here than other locations due to being in downtown. Good place to hang around to get out of the Phoenix heat if you are in downtown.

Ch
Review β„–26

Urban Outfitters always has the clothing I need to stand out, and great employees.

Ju
Review β„–27

Expensive clothes

Ar
Review β„–28

I enjoy the location BUT the prices.. no. Its not accessible to people of different prices brackets. Its uban clothes at a $$$$ price range. 60-75 per dress. Also the employees really think theyre being slick about following people around to see if theyre stealing. I was followed by the male manage and it made me offended and uncomfortable because I had every intention of paying for my products. If youre financially well off and like a downtown LA/ NY look youll enjoy it here. Theyre actually stuffed with edgy clothes and accessories that are very unique and statement pieces.

Qu
Review β„–29

Cool stuff...overpriced

Ma
Review β„–30

Organized good customer service

Ra
Review β„–31

Store was pretty big, which I liked. They have more than the other locations.

Da
Review β„–32

Trendy, cool, unusual gadgets & gifts. Great downtown urban location.

Je
Review β„–33

Cute stuff but so expensive. Not going to pay prices like these just so I can be trendy for 5 minutes. It was a nice clean store though and the employees were friendly.

Mi
Review β„–34

Mosler prices are pretty good they have a large selection the employees were helpful

St
Review β„–35

This store saved my shoe life on the way to a big christmas soiree!!! Thank god for their manager! Their girl is an OG and it must have been a xmas miracle bc people dont open their doors to you anymore. My high heel completely broke coming down the stairwell of chase. And in formal wear! All the shops in downtown closed after 8. Someone pointed out urban to us so we went and knocked on the window. One of the associates called up for a manager after showing him my sad shoe thru the window. She came down and unlocked the doors and got me a new pair of shoes!! She was the sweetest and so nice and kind of her!! I will never forget that woman!

As
Review β„–36

Employees were very rude. Firstly, when I asked an employee where a specific pair of jeans were she pointed in the direction to where the item was at, instead of walking over and showing me where they were. She could have easily directed me because there was absolutely no one in the store, instead the employees where standing around talking to each other. Secondly, I called ahead of time and asked about parking, in which they stated they validate parking free up to 2 hrs. However, when I go up to register and asked employee to validate my parking she said I had to purchase something. Not once did they mention that on the phone. I would honestly drive all the way to Scottsdale just so I never have to return to this Urban Outfitters again. Horrible customer service.

cu
Review β„–37

Great

Bl
Review β„–38

Great spot for all your modern clothing desires.

Be
Review β„–39

Nice outfits for skinny people, and pricey.

Ma
Review β„–40

Rude worker! ⚠️watch out for kallie ⚠️

Ni
Review β„–41

Same as the other Urban Outfitters in the Phoenix area. This location is smaller than others so selection is limited. Nice downtown vibe though.

Th
Review β„–42

The redhead that helped me is cute AF

Jo
Review β„–43

Girl clothing was nice but the guys is to basic

Al
Review β„–44

Its very small, weirdly laid out, and the sections arent clearly defined.

po
Review β„–45

Why door so heavy ?

Ja
Review β„–46

Pricey, but cute stuff

An
Review β„–47

The only clothing store in downtown Phoenix. Okay selection.

Se
Review β„–48

Small and cute! Favorite location!

R
Review β„–49

Great stuff, good prices

Cl
Review β„–50

Found a hat for my cat. 😹😻

Jo
Review β„–51

They have changed a lot no longer my favorite clothing store.

Ca
Review β„–52

I guess the outrageous prices they charge for their products are not enough to run the a/c at a cool refreshing temperature.

Je
Review β„–53

Dont know

Na
Review β„–54

Best clothing!

Ha
Review β„–55

Cute. AF. All of it.

Ma
Review β„–56

Nice service

Sa
Review β„–57

Love the vibe

Ca
Review β„–58

Cool downtown store

Ca
Review β„–59

Nice but expensive

An
Review β„–60

Rude employees!

Yh
Review β„–61

Nice

An
Review β„–62

I already put my review

Information
40 Photos
62 Comments
3.9 Rating
  • Address:11 W Washington St #100, Phoenix, AZ 85003, United States
  • Site:https://urbanoutfitters.com/stores/cityscape-phoenix?utm_medium=organic&utm_source=google&utm_campaign=local&utm_content=152
  • Phone:+1 602-258-0148
Categories
  • Beauty supply store
  • Clothing store
  • Fashion accessories store
  • Home goods store
  • Record store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations