user
Tucker Tire & Auto
1101 E Camelback Rd, Phoenix, AZ 85014, United States
Appearance
Tucker Tire & Auto
Comments
Pa
Review №1

Always helpful and fast! The only place Ill go for tires. Even after multiple visits, they are always consistent.

Ko
Review №2

They have amazing staff. I took my car and told them that I have an alignment issues. They drove my car and said its an transmission issue. They didnt charge a penny.

Ti
Review №3

I found Tucker Tire & Auto online - they are located near my daughter’s school. Her car has 220k miles on it and has had its share of issues. Gary has treated my daughter so well and has serviced her car perfectly. Always the right balance of keeping her safe without unnecessarily spending money on things that do not matter. Could not ask for a better shop and greater service.

An
Review №4

I was serviced by this company for an oil change (instead of my typical mechanic) due to convenience at the time. When my next oil change was due by regular mechanic (who I’ve gone to for years and never had issues and always are very thorough with fixes and maintenance) told me that my last oil change had been done incorrectly and cause an issue with my oil pan that ended up costing me over $700. I asked Tucker Tire about the issue and got the run around. They told me they would speak to the manager. That was two weeks ago and two follow up emails with no responses.It’s not even the fact that I had to pay for a mistake caused by them but they were not professional in dealing with the issue and chose to ignore me instead. I’m sure they typically do fine as a business and know what they are doing but just know they do not handle negative issues well.REPLY: I received the oil change at Tucker on 8/6/20 and had it appropriately changed when I reached the mile marker at my shop. Im just not interested in returning, as I never planned to in the first place. I am sure the business will do fine without me.

Ky
Review №5

Great customer service, low prices and I get to support a locally-owned business.

Sh
Review №6

Every time I need to get work done on my car I always come to Tucker & no other place - they remember me by name and always take good care of my car while I’m there. Sincere/trustworthy people who want to help, you know you’re receiving the best service. Gary in particular is awesome! He is detail-oriented, goes the extra mile to help & will do the little things to make your experience worthwhile. Thank you, Gary & thank you, Tucker Tire & Auto!

al
Review №7

Very good customer service please keep up the work

Ma
Review №8

Great Service.Good customer service fast service highly recommended

Br
Review №9

All car repairs I have had done at Tuckers has been performed in a timely manner and the quality of work is excellent.

Br
Review №10

They didnt help. Nor make any attempt to help. They were all worried about getting out of work.

Br
Review №11

Great service, reasonably priced.

Br
Review №12

The guys at Tucker Tire take such good care of us. We drive 30 minutes out of our way because they are the BEST and we trust them more than anyone.

Me
Review №13

Kind staff, and as an unaccompanied woman, I never felt condescended to. Prices were fair, service was prompt and professional, I will definitely avail myself of their services in the future!

Al
Review №14

I moved here in February and started trying to deal with my brand of car-dealership-so difficult. Found Tucker auto close by. They have been wonderful! Customer service is top notch. Has a home town feel. Great prices. Easy Online & no hassle appointment making as well as a points system for discounts. Super trustworthy and reliable. Just can’t say enough about this place!! I’m moving out by Gilbert but I’ll be back for auto maintenance as needed.

Ju
Review №15

Always great service and never worried about them pushing things I dont need. I even asked them if I needed to get some things done, for which they checked and said they werent necessary. if youre looking for honest, reliable, and fair priced services, definitely a place to check out!

M3
Review №16

Good service

El
Review №17

I needed a second opinion on my brakes and found out that the other place was lying and saying I needed a bunch of stuff that I didnt need.. Im glad I got a second opinion.. it saved me approximately 500 bucks..

De
Review №18

Much better than any other Tire Repair Shop in the Valley!!! Super Fast Service!!! The staff of 9 are one year short of being in business as many years as the Nation has been a Nation!!! Impressive to see three of them at 50 plus years each!!! Going back for a new set of tires this week!

Re
Review №19

These guys are one of the best that I have found so far! They will drop you off and pick you up! So quick and efficient! They are very knowledgeable, friendly, and so worth the price you pay to keep your vehicle running smoothly. Full service auto center. I am so glad we found these guys! My 2007 FJ is running great!

Fr
Review №20

These guys are the best. I needed a quick repair so I could move my daughter back to Oklahoma and these guys were all over it! I cannot thank them enough.

Am
Review №21

Great service, Great prices! I came in about 1pm to get a screw taken out of my tire and fixed. Even though they were pretty busy, I was in and out in a half hour. The tire repair was only $20, and they made sure ALL of my tires were up to the correct pressure. These guys are the best. Thanks Tim!

Ri
Review №22

This might be the only repair shop Ive ever been to that I think I could give 5 stars for. A friend recommended them to me, and I used them for 2 years while living in AZ, and I never felt like I was ever being charged extra for repairs, and they never came back to me claiming something new had randomly gone wrong. I think they do good work, and if you live in central Phoenix, this is where you should be bringing your car for any repairs.

Ba
Review №23

Best place in Phoenix to get your car repaired!

Ke
Review №24

It is nice to have reputable shop. My son had an issue with his truck . I brought it in to have it looked at. I called to ask how much was the bill was. I was expecting to pay a diagnostic fee. I asked how much do I owe you and they said nothing. I was taken back by their generosity. I brought my other sons son’s truck in and the dealer had a quite excessive quote. They took care of us and even replaced some repairs at cost. Thank you for your great service and customer care

Ke
Review №25

Honest, reliable, and reasonably priced. What more can you ask for? Got quotes at a difference shop which I found was unreasonably priced. Tim informed me exactly what I needed done to the vehicle and what didnt need to be done after inspecting it and ended up saving me hundreds of dollar. Definitely bringing all my vehicles back to Tuckers!

Mi
Review №26

Excellent service overall. Very personable. Absolutely honest. Made no unnecessary recommendations. Provided excellent transportation

Br
Review №27

I needed an alignment done after getting new tires. I made my appointment through an email that was responded to quickly. The service was great and the price was right ($100) for a 4 wheel alignment. And it was quick.

Ri
Review №28

Great guys! Tim and His dad helped me.I have numerous friends that have been going to Tucker Tire for years. I finally was in the need of some help and tried them out. Easy in, easy out, not a long process. I made an appointment time and they were ready for me when I arrived.I recommend them Highly!

Je
Review №29

I would highly recommend using this shop! Gary is extremely knowledgable, great customer service, and all the techs do GREAT and QUICK work. If you use another shop, or a dealership... PLEASE call Tucker Tire to get a second opinion!!! They will save you lots of money in the long run, and will be 100% honest with you! I appreciated their fast turnaround times, and how quickly they could work on the car.

Ci
Review №30

Gary & Tim takes good care of my auto needs when the need arises!! Been going there for years!!

Wi
Review №31

Reliable and trustworthy service. I have been taking the vehicles I own to tucker for over six years. Honest people who never have pushed unnecessary repairs on me. Ill be taking my vehicles to tucker tire & auto for the foreseeable future.

Mo
Review №32

What a great shop! Charlie and the entire Tucker Tire family are wonderful. The prices at Tucker are competitive and you always feel like you got the special treatment. What I like the most is the honest approach they use with my wife and I. Good job...keep it up!

K
Review №33

Immediately suggested fixing my tire instead of replacing it. Appreciated the honesty.Update: bought 4 tires there and their prices are great as well as the honest and informative customer service. Good warranty also

aw
Review №34

I always get my cars align in this shop. Jr who does the alignments is one of the most courteous workers Ive seen very knowledgeable of all his stuff. even though i drive a German car now I still take it there. would recommend anyone checking this place out for alignments and anything else they offer. Great job guys keep it up.

Ja
Review №35

I got my front tires replaced and an alignment. Both of these went very smoothly and they have a very affordable road hazard warranty available on tires that I purchased. I was hoping to get my AC fixed by them, but after they identified the problem with my AC as a leaking compressor that needed replaced, I was astounded by the price they quoted me at. They wanted to charge me $1200 for the compressor kit with the install. Most expensive kits peak around $350 tops. They explained that $280 was for labor and the rest was the kit. Their parts markups are insane and they were going to rip me off big time on labor too. I purchased the compressor at an OReillys just a few hours later for about $250 and paid another mechanic for an hour and a half of labor to put it in. Under $400 for the whole job they wanted $1200 for. I read the reviews and thought it sounds like a good place with honest workers, but I was far off. Needless to say, I wont be back and you should proceed with caution. I dont believe this shop is trustworthy at all and I wont be back. Tires/alignments are pretty easy to get right and dont take a lot of work. The compressor situation really showed me their true colors.After seeing the comment from a representative of Tucker Tire and Auto, I feel there are a few details that merit clarification. First, the model I purchased was new, not refurbished. Second, while acknowledging that my compressor did not come with a two-year warranty, I distinctly recall the technician from Tucker Tire and Auto telling me that dropping the warranty would only save me about $50 (bringing my total down to $1150). Furthermore, after using the new compressor for just two days (and after my system having been refilled with coolant), my AC stopped working again, and what really needed placed initially was the condenser. I relied on the analysis of Tucker Tire and Auto to be accurate and I did not ask a second mechanic to double check; I simply paid him to install the compressor. In short, Tucker Tire and Auto wanted to charge me $1200 for a problem that did not exist. After my AC not working (a second time), the mechanic I brought it to checked out my system and quickly found that a part of a pipe connected to my condenser was really what was leaking coolant. Tucker Tire and Auto would have cost me much more for the part because they have deals set up with manufacturers through which they only sell one type of compressor kit (and its excessively pricier than other brands, not to mention they mark it up a healthy amount to get a nice profit from it). Furthermore, I would have had to return to Tucker to have the actual problem solved had I gotten the compressor replaced by them, because their warranty would not have covered my condenser. Lastly, the mechanic I paid to fix my AC took a total of two hours to replace my compressor AND my condenser. This cost me $200, as I paid him $100/hr. Tucker wanted triple the amount for labor and a ridiculous markup on the part. In my opinion, this is a pointed attempt to take advantage of a customers lack of knowledge, and one that Im lucky I caught onto. This is nefarious behavior and I believe that there are an abundance of shops in the valley that behave much more honestly (from personal experience).

Pe
Review №36

The excellent service I receive at Tucker Tire is beyond compare. The individual attention and great respect I am shown makes me glad I was there.Thank you all for everything. It is hard to find the problem sometimes and you didnt leave any stone unturned until the solution was reached!

Mi
Review №37

Great customer service and service in general! Highly recommended and I will definitely bring my car back to them for service

St
Review №38

Tucker has friendly employees who provide excellent service. Theyve gone out of their way to ensure I was happy. I normally question autos shops because of the horror stories however Tuckers provided an excellent experience that I highly recommend for any of your auto needs.

Pa
Review №39

Simply amazing service! Charlie went above and beyond in making sure my vehicle was repaired completely. After my visits, Charlie would call me to make sure my Tahoe AC was still blowing cold. Charlie did not give up until my AC blew ice cold! Even to the point of not charging me when they did troubleshooting. There were several issues effecting my AC. They took the time to explain in detail what they found and how they fixed it. They are all very friendly and helpful. It shows they care.

Ca
Review №40

Tucker Tire is fantastic! When you come in notice how many YEARS employees have been there! Great service, caring people, looking out for your safety as you drive your vehicle. Thank you so much guys!

Er
Review №41

Gary and the folks at Tucker Tire have allways taken care of my vehicles,they are curteous and very good at what they do.The prices are the best in their field,dealership quality at a fair price....whats not to love!...........E. L.

De
Review №42

Nice people and good old-fashioned service!

Sa
Review №43

Great guys and great service! I work across the street and love using them as the alternative when our shop is pretty busy one day.

El
Review №44

I drove up to Phoenix from Tucson because none of the local tire centers could seem to get their hands on the tires I needed (even the big corporate chains with warehouses nationwide struck out). Out of desperation, I googled Phoenix dealers and was lucky enough to talk to Tim (the general manager) over at Tucker Tire & Auto. Within 4 busines hours he had the tires I needed waiting for me. Upon install there were some minor fitment issues that he personally helped correct before my truck was pulled out of the service bay. Not because there werent any techs available, but because hes just genuinely a good guy. Shawn (sp?) was also extremely helpful with this. The fitment issue was 100% my fault and instead of pointing that out, the two of them just fixed it after getting my ok. This is the kind of place where a handshake still means something. I will make the drive everytime my vehicles need tires. You should too! Thank you Tucker Tire & Auto!

Al
Review №45

Friendly staff worked quickly to repair a flat for me. I was in and out in half an hour and only spent $20. Very impressed and would definitely go back for other repairs.

Ma
Review №46

Very sincere and honest with fair pricing. Theyve taken the time to explain things and gone the extra mile to discuss all options. I didnt feel rushed and felt listened to and understood.

R
Review №47

This is what a tire and auto repair shop should be. Honest guys who really know what theyre doing and always priced right. They know me, they know my wife and they know every one of our cars. They always drop me off back at work and pick me up when the car is done. We wouldnt go anywhere else.

J
Review №48

Great service, as usual!

Bu
Review №49

Great prompt service! Have been using this company for years for my alignments. Always satisfied with the repairs!

Ty
Review №50

These guys are honest, careful, and do good work. I drive 20 miles out of my way to go here over other tire shops, and have no problem doing it.

st
Review №51

These guys are the best. Always helpful and excellent prices.

Er
Review №52

A shop that you can trust with your car. They are honest and upfront about your repair needs. I have finally found my mechanic.

Ka
Review №53

Bi have been going here for years. First class employees that take care of there customers.

Ja
Review №54

Without a doubt the very best auto repair shop in Phoenix...Family owned, trustworthy, honest...cannot say enough good things about Tucker Tire and Auto Repair...Gary is fantastic....AAAAA+++++

DA
Review №55

Want the job done right go to these guys. From the office staff to the techs in the shop all honest and caring group of people. Job well done!!!

An
Review №56

These guys are the real deal. Its nice to work with a place that seems to have customer service at the top of their list.

Su
Review №57

They are the only people I truly trust!! Honest, Fair and Friendly!!

Ja
Review №58

These guys are the best. Friendly and efficient.

Al
Review №59

I highly recommend Tucker Tire & Auto. Just took my Hyundai Tiburon in for its oil change since I was slightly over the due date. Also, Im a big supporter of local business. The Tucker team is always pleasant and helpful, I love the free WiFi while I wait too, but the best part today was getting a FREE OIL CHANGE because its my birthday month and Im a Tucker Tire Rewards Card Member. THANKS, GUYS!

S
Review №60

Great bunch of folks working there. honest, straight forward, and most of all, they actually listen!!

Ja
Review №61

Fast and friendly service. They were upfront with what I needed and the cost.

Le
Review №62

Great experiences for 10+ years, thanks all around to Tim, Gary & the rest of the guys👍👍

Ma
Review №63

I trust the quality service provided by Tucker Tire & Auto. Trust is important to me. I also appreciate the great, friendly customer service!

Ga
Review №64

Nice place

Ro
Review №65

I came here because of the reviews and they live up to their reputation. Ive been here for blown out tires, oil changes, belt adjustments, and tire repair. They fix what you need, dont push things like upgrades you dont need. This is now my go to car place.

Ch
Review №66

Got a tire. They were fast and professional.

De
Review №67

Tucker Tire & Auto is trustworthy and reasonable prices, I trust them when they advise something needs to be done on my car & would recommend them to anyone.

Ka
Review №68

The people at Tucker are friendly, professional and extremely helpful. I go there for all my Acura needs.

Sc
Review №69

I have been using these guys for 10 years! Best of the Best!

Ca
Review №70

Great shop, very professional, had tires installed, awesome work, would recommend.

jo
Review №71

Had an alignment done, they were fast and professional. I will be a returning customer with all my vehicles.

Di
Review №72

My service was delivered on time as promised! A great shop in Phoenix!

Ar
Review №73

Thank u for taking care of my sons Honda . The dealer was way out of line and recommended repairs that werent necessary.

Ro
Review №74

Been going there since I got my first car a 1970 and it was new and they do a lot more than tires check them out if they cant do it theyll tell you where to get it done they are number one in my books and a lot of other peoples

Br
Review №75

These guys are always honest and do good work

Cu
Review №76

Fast, friendly service! Highly recommend!

Su
Review №77

I have been going here for all car repairs for over 15 years. I would never trust my car to anyone else!

Ri
Review №78

Great honest people and fair prices

Ja
Review №79

Tucker Tire have been servicing my vehicles since 1972

Bi
Review №80

Took advantage of my daughter

Ry
Review №81

Always honest and helpful!

Ry
Review №82

This is my number one to stop for tires and alignment in the valley.

os
Review №83

Great people, thanks

Br
Review №84

Always helpful.reasonable and timely

Mi
Review №85

Thanks for taking care of my daughters car.

an
Review №86

Great service and trustworthy

So
Review №87

They are hiring and are always busy.

Information
39 Photos
87 Comments
4.9 Rating
  • Address:1101 E Camelback Rd, Phoenix, AZ 85014, United States
  • Site:http://tuckertirephoenix.com/
  • Phone:+1 602-266-7480
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations