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Network Alignment & Brakes
12639 N Cave Creek Rd, Phoenix, AZ 85022, United States
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Network Alignment & Brakes

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Th
Review №1

Clean waiting room. Enjoyed seeing display of vehicle front end components. Got us in and out quick and gave good information.

L.
Review №2

I took my Jeep in today to have the alignment checked. Figured it was out of alignment due to some road wondering. They put it up on the rack and found the alignment was spot on. Could’ve easily let it sit there for 60 minutes making me think they were aligning, then charge me for the job. Instead, the friendly attendant told me, while he would’ve liked to charge for an alignment, there was nothing wrong and there would be no charge. It was a great experience to deal with such an honest business. Thanks

Ew
Review №3

Great experience...I thought I needed alignment, they checked it and told me everything was perfect and didnt charge me anything. Even gave me an advice what to do with my problem! Highly recommended place!

ra
Review №4

One of the best and genuine people. They are super honest with their work and dont sell you a repair if its not needed. Would highly recommend. Hard to find genuine people. I am a repeat customer and have seen and heard only high quality service from them

Da
Review №5

The service that I received was good. The price was what they told me it would be. They specialize in alignments only, so the device is timely.Great job guys!

Da
Review №6

I thought I needed an alignment because my car pulled to the right. They discover that my wheel bearing was worn out. They replaced it for a fair price then checked my alignment. The alignment was perfect so no charge! The car drives straight as an arrow.

Re
Review №7

In my 11 years in Arizona I have owned a 2001 BMW 540i and now own a 1997 BMW 528i. I have been very fortunate to have had Network Alignment & Brakes work on both of them. They are thorough, super knowledgeable, and go beyond the call of duty with their work. They will address all your concerns in the utmost professional manner. A lot of shops charge exorbitant fees. This is not the case with Network Alignment & Brakes. Their pricing is competitive and within reason. Most importantly, they do great work. I encourage you to take your car to Network Alignment & Brakes because I am very confident they will not disappoint.

JO
Review №8

Great, honest shop. Brought my truck in for an alignment, turned out it was a tire rod. Not only did they not try and bs me with replacing it, they didnt charge me for the initial inspection. I will 1000% recommend and return there for any need.

Mi
Review №9

They did very great work on my car...

Ez
Review №10

Pretty good shop for an alignment. Had them replace a bearing that was making noise. Their techs actually cant diagnose issues with your vehicle unless the wheel is about to fall off so they came back and said it was fine. I had them replace it.. Bearing noise went away for a week and came back. Called back and was asked for a receipt number. Told them I didnt have it, in a calm manner. They started acting irritated and complaining that they arent as big as discount and just cant look up a vehicles, etc. I just hung up. Not worth my time. But they are a pretty good shop for alignments and such. Although I did send my friend with his Mercedes to them before. They went to test drive it and got in a wreck, lol. They did fix it as good as new though, and even fixed things that werent part of the wreck. Anyways, my 3 stars is mostly just because Im going to go pay a different mechanic to fix the same issue with my vehicle, and that any mechanic with a screwdriver up to their ear can diagnose a wheel bearing without needing the tire to be physically shaking off the vehicle. (Except these guys). That being said I went to the because their repair prices are more reasonable.

Ju
Review №11

Took my classic Bronco in for an alignment. They checked my alignment (which was ok), inspected my brakes and my suspension. No charge...but had some recommendations for later on. Ill be back when I need work. I thought these guys were honest and thorough.

Mi
Review №12

I will never go anywhere else for alignment needs. Theyre honest and if theres nothing wrong they tell you theres nothing wrong and it does not cost you a penny. If there is something wrong and you feel comfortable allowing them to do the work for you.

Jo
Review №13

Brought a buddys truck in for an alignment after he went somewhere else and they didnt do it right. As soon as they looked at it they stopped due to it needing parts replaced that the other shop should have found as it was ball joints. No charge for the inspection and once parts are fixed I will be returning.

Ma
Review №14

Adam and the rest of the crew were absolutely top notch. Prompt courteous service and pricing that was more than fair. I drive a considerable distance to use this alignment shop and its absolutely worth it. A+

Ro
Review №15

I have been going there for many years. They have always been honest and performed great work. I have never had to return my vehicle for another adjustment. One other great benefit, if they dont have to adjust an alignment they dont charge you.

Ma
Review №16

Overall very honest guys and great work. I like this location better than the other even though it is farther from my house….

Da
Review №17

Great place to go.Theyre thorough and they take their time to explain what the problem is and what needs to be done to fix it.Will definitely be going back when my vehicle needs something.

Sh
Review №18

This place gets busy but they earn their business and handle the demand very well. Up front honest technicians that are very good at what they do.

Sc
Review №19

Go no other place for your alignment needs! Ive been going here over 12 years. Anytime Ive had work or alignment elsewhere, Ive taken back to them to inspect and they find corrections. True professionalism, lowest prices with best consumer service as well. I drive way out of my way to get their service, always worth it. Dog friendly too ;)

Ga
Review №20

Good service and knowledge. They get you in and out, and waste no time. Highly recommend.👍

Gu
Review №21

Great shop with people that care! Would highly recommend them :)

Ga
Review №22

The entire staff of this shop are very professional, dedicated to the customers needs. The service is not comparable to other shops, you can trust taking your car here for any services and rest assured that you are in the very best of hands. They take time to explain and they work in a very professional manner and that gives me peace of mind as they reflect a very thorough and complete job for whatever services you are getting. I will not be taking my car anywhere else!

Bo
Review №23

Great job on my front end... pricey to rotate 2 tires.... 50 bucks

Je
Review №24

Love these guys!! They go above and beyond to make sure youre completely happy and the job is always done right! Theyll get every car I own and would highly recommend them to anyone considering their car needing work or looked at! Thank you thank you!!!!

Jo
Review №25

Best place for alignment as they calibrate their machines every day so best accuracy no one else does this

Mi
Review №26

They do good, honest work and have never tried to add on new problems. I was bid $400 to align my truck by a competitor because of worn out bearings and bushings (even though I had my front end completely rebuilt less than 2 years ago) but Network did the job perfectly for $60 in no time at all.

Je
Review №27

I wanted to have these guys align my wheels after lowering my car. After lowering I had some negative camber and just wanted to get it in to see what adjustability if any there was. I was met with a heaping pile of laziness and a dash of passive aggressiveness. There are so many options for wheel alignments in the area so dont waste your time on network. Especially if you have a decent car.

De
Review №28

Honest, straightforward mechanics and staff. Very hard to find these days!

Gi
Review №29

The staff was wonderful. Very courteous, efficient and prompt. Fix all of the issues I had. Even the owner came out to say hello to make sure I was a happy customer. Thank you to everyone at Network

hu
Review №30

Ive been here twice now & Adam & his workers have been honest & thorough while explaining my cars issues.I will say I felt safer driving it after leaving this business.

Jo
Review №31

I received an honest assessment that saved me money. Ill go back.

Je
Review №32

Awesome place. Got 4 new tires and went for an alignment. They said it was fine and wouldnt take any money. Very very rare these days.

Le
Review №33

Excellent service and they honestly take pride in the work that they do. I had a problem with my Tiburon, that no one else could seem to figure out. Ricky and Adam, at Network Alignment, were able to pinpoint the problem, locate and order the part for me at a price I was comfortable with.Scott has been running this location for 22 years and said he only has the best working for him. I couldnt be happier with their services and prices.

ch
Review №34

This place did an amazing job sorting out my car! I have a vw gti that was having some really bad tire ware issues which they identified right away as alignment issues. Not only does the car track better it also is quieter and faster now that its not dragging its tires. The price was very reasonable and well worth the visit! Ill be sending my wifes 4runner and my old ford here again.

Cr
Review №35

Awesome experience! Very friendly, knowledgeable and no nonsense! Work completed soonerthan quoted even as a walk-in. Highly recommend by Discount Tire Co, too!

J
Review №36

Called, wanting to get an alignment for my truck, the person I spoke to over the phone after given them full specifics on my truck, quoted me $59. Went to the actual store itself, was told $79. Get your people into a meeting and get your numbers right. 🤦🏻‍♂️ Do not recommend.

Ro
Review №37

Great service with good prices.

Do
Review №38

These guys know what theyre doing, fair and honest too.

Sh
Review №39

Called ahead of time to get information about getting alignment checked on my ford E450. Gentleman I spoke with on the phone was very welcoming and stated they were taking walk ins today or appointments for later in the week. Upon arrival Adam came into the office. I told him the issues my vehicle was having. He replied back to me in a condescending manner while asking me questions. I felt like I was being punished and he didnt want to work on my vehicle. Way different then the person that answered my questions over the phone. I didnt stay. Lots of alignment shops in Phoenix.

Ch
Review №40

These guys are the most honest mechanics I’ve ever dealt with. Had alignments and work done on my 2006 Armada and 4Runner. They’ve always done higher quality repairs and charge better prices than the competition in the area. Forget the big chain places that grossly overcharge you to pay for all their advertising and corporate execs salaries. This local independent shop will get it done right for less money.

Ji
Review №41

I am an enthusiast with a unique build. I needed some very specific alignment specs dialed into my suspension. These guys knew exactly what I was talking about and did exactly what I aksed. They are also very reasonably priced.

Ry
Review №42

Great bunch of honest guys here. Called and set up an appointment, showed up and was taken and out of there. Fortunately my truck wasnt in need of their services. The check up was free and they didnt lie like the Toyota Dealership. Thanks guys! See you next time.

Ty
Review №43

Quick service, affordable pricing and not pushy on additional services. If only all shops were like this. I imagine well be having our fleet vehicles serviced here for alignment in the future.

Fr
Review №44

Honest. I dropped my van off for an alignment as it shook terribly at 60mph. The checked the alignment and determined it was the tires. I tried to pay them for their time but would not accept. Its refreshing to find a company with string ethics and customer service.

Ni
Review №45

I’ve used these guys for years and they are the absolute most honest and thorough shop I’ve ever had work on my vehicles. They don’t even charge you if your vehicle doesn’t need an alignment. Just ask around, anyone that’s used them never stops. I told my neighbors that I took my car in and they asked who I took it to...when I told them they even told me that’s who they use. They furthered by saying they won’t take their work trucks anywhere else. These guys’ reputation precedes them. Keep up the great work Network Alignment.Also, these guys often work on some awesome hot rods and classic cars which of you’re lucky like me I got to see an awesome Shelby Cobra pulling out of the bay. It was an awesome ending to yet another great experience with them.

JJ
Review №46

Logan is fantastic. Very knowledgeable and friendly.

Ca
Review №47

Quick fast and done professionally. The guys in the shop are very nice and friendly. Highly recommend this place for alignment.

Je
Review №48

Its the BEST! Definitely recommend!

Se
Review №49

Staff failed to actually reschedule my appointmemt after verifying over the phon with me they had the day before. Drive across town to make my appointment and instead I Got called a liar by management and blamed for their responsibilities. I had been using them for a couple years.. I will not be returning to this business for any reason. They dont offer any service that justifies that lack of customer service and disrespect experienced today.

Ta
Review №50

Quick clean great attitude thanks elkinsengines

Yu
Review №51

Went for alignment on 28 Dec to Cavecreek location, since front tire worn unequally, they checked and mentioned NO alignment needed as they are excellent. They did not charge and suspect unequal wearing might be due to missing tire rotations, salute their honesty. Would recommend to all!!Not interested in free service so tipped 10$ for their time.

Bl
Review №52

Extremely friendly staff. We came in thinking we needed an alignment fix. The staff came out and looked at our truck before pulling it in & determined it was a tire issue. Saving us unnecessary work. They suggested a few tire places to check out & thankfully one was able to help us out. Can’t beat customer service like that!

Ch
Review №53

Was recommended to go here by another shop. Called for availability the guy working acted like I was an idiot when he had to repeat to me their schedule. Rude and condescending. Learn how to talk to customers.

jo
Review №54

Great place to go and get work done

Co
Review №55

Everyone was very professional. I was in and out in under an hour. Great service and reasonable prices.

Ja
Review №56

Honest, hardworking team. In business to help, not trying to get as much of my money as possible. Def recommend the one on cave creek just south of Sweetwater. Adam was cool people!

Ra
Review №57

We put new tires on my sons Honda CR-V, so we took it 2 Network to have alignment checked, they said it was fine and there was no charge, nice!

Er
Review №58

Call to request an appointment. Great and fast experience. I have a lifted truck with big wheels and they were able to accomedate. I will recommend to my friends. Thanks

ra
Review №59

Been taking vehicles there for many years. Ive been nothing but satisfied.

Je
Review №60

You cannot go wrong with Free Diagnostics, solid advice 👍 Amazing service all around! Adam and Leno, your team and honest work is why I have kept coming back, even if I have to drive from up from Tucson. Many Thanks!

Ma
Review №61

Good service there on top of there game

Da
Review №62

This is where I take all my vehicles for alignment. Its not convenient, rarely all that fast, but always delivers ride improvement and confidence. Their pricing is fair and they basically only do alignments so theyre all experts in this critical, oft overlooked, aspect of a smooth riding car.

G3
Review №63

So far best place for alignment and best price. Even though I had to go back like to weeks later because my car kept pulling just a bit to the right. But they fix right away no question ask. I think it still might need a little bit of a adjustment im not sure.

mo
Review №64

They gave me a free comprehensive estimate and were very nice

Ca
Review №65

Very good group....took care of me.

As
Review №66

Great crew! the manager was very helpful and I couldnt find a better place to do the job . The best prices too!

Ke
Review №67

Honest shop that does quality work. Something thats hard to find these days

Ro
Review №68

Very honest mechanics highly recommend going there to get your alignment

Ga
Review №69

They were quick, offer a six month warranty essentially, and extremely friendly. Logan seemed to know what he was doing and managed the influx of customers very well while also maintaining a very friendly and professional demeanor.

Da
Review №70

Quick, friendly service. Took the time to make sure I really understood the state of my car and alignment checks are always free. 👍🏼I didnt need an adjustment so cannot speak for their performance there but otherwise I would definitely recommend them.

Te
Review №71

Came in for an alignment because no where else will do lifted trucks/SUVs. They got me in real quick and were done in less than an hour. Very nice and professional staff. They also warranty their work for 6 months too! Ill definitely be back for more work/maintenance. Highly recommend you drop by.

do
Review №72

Shop is great and they do quality work but cannot do alignment on anything with wheels bigger than 24s

Kr
Review №73

The tire shop said I needed my tires aligned and referred this shop. Network Alignment was very honest and said I didnt really need them aligned and explained why the tires were wearing the way they were. They easily could have charged me for an alignment that I didnt need. I value honesty and would say theyre very reputable.

Ch
Review №74

Full build suspension in my wrx. Everything that could be outa of wack was. GM himself hoped on the job. Ill be recommending them to anyone needed alignments! A+

Jo
Review №75

Best brake and suspension repair shop around. Great quality work. Excellent service. Honest about any repairs. My go to alignment shop.

Ki
Review №76

This place was recommended to me by discount tires in metro center. Im so glad they did because they were super friendly and fast. They were also much cheaper than a few other places that I went to. Really great guys. Thank you Adam and Leno!

Cr
Review №77

I had new tires put on my truck a few thousand miles ago and wanted to make sure the alignment was still set. They were able to confirm it was still perfect from their previous alignment and didn’t even charge anything. Highly recommend!

Ke
Review №78

Great place. I made an appointment and they had me in right on time. I took my truck in that I had just rebuilt the front end on. I did a basic alignment with a tape measure beforehand but I wanted to get it aligned afterwards. He put it on the his rack and said it was almost perfectly aligned but needed an idle arm. He didnt charge me since it didnt need to be aligned. Some shops could have went along and aligned it and charged me. They have done other vehicles of mine as well. I wont go anywhere else.

Ta
Review №79

Very cool guys and super helpful. First time in and they gave me a great deal and offers. I would recommend this place for alignment, brakes, and shocks.

Mi
Review №80

The staff was friendly. & fast. Emily was very helpful. 5stars.

Sh
Review №81

THE ABSOLUTE BEST!!!!! These guys are so good at what they do. They’re professional, but most of all THEY ARE HONEST and they really care about helping people. I would never go anywhere else!

Ka
Review №82

They do great work

Sa
Review №83

They do alignment on lowered/bagged cars and trucks.

Ty
Review №84

Awesome staff and the service was very quick.

Ab
Review №85

Super punctual and friendly, they have done the alignment on all my vehicles

Pa
Review №86

Great Service👍🏼

Sa
Review №87

The crew at Network Alignment was able to get my gearbox rebuilt, as well as replace the power steering pump and a seal on my 1986 Dodge Van. They are so kind and professional. They also did an alignment which made my van drive so much better and safer. Thank you!

Da
Review №88

Great customer service and very knowledgeable, I will keep going back whenever I need to and would recommend everyone I know to go there

Do
Review №89

Ive been bringing my vehicles to Network Alignment & Brakes for 20 years. Ive never once had a problem ever with the customer service or the alignment services on the vehicle. Adam is amazing!!

Ve
Review №90

So I called the shop today Sunday around 1pm and tryed making an appointment the guy on the phone did not give me his name nor did he make an apptment .he said just come in 3ish so I show up at 310pm today sunday the 25th and he tells me no sir I cant do ur alligment bcuz it take 1.⁴ hrs to copleate so I asked him why did u tell me come in around 3ish then and he had no answer for me I HOPE DISTRICT MANAGER WILL SEE THIS POST AND RELIZE THAT WHEN I WAS THERE THERE WAS TWO MACHANICS JUST DOING NOTHING @All JUST STANDING AROUND.I GUESS THEY DONT CARE TO Make money $$$$FOR THEIR COMPANY THAT THEY WORK FOR .IM SO STUNNED OF THIS SITUATION HOW CAN SOMTHING LIKE THIS HAPPAND ...NOR DID I GET MY ALLIGMNET DONE BCUZ EVEYONE CLOSED @ 4 OR 5 PM TODAY. I WILL NEVER USE THIS SHOP EVER AGAIN IF THEY WERE THE LAST SHOP ON THIS PLANET.!!! District manager will look @ the cameras @ 3:05pm and see what his employees are doing and REJECTING COSTOMERS AWAY SO THEY CAN CLOSE SHOP DOWN AND LEAVE EARLY ...UNBELIEVABLE THAT THEY CAN DO THIS TO COSTOMERS AND I WILL MAKE SURE TO GET AHOLD OF THE MANAGERS THERE TOMARRO FIRST THING IN THE AM I PROMISE YOU SOMEONE ONE WILL REGRET REJECTING MY BUSINESS.I PROMISE U SOMEONE WILL GET FIRED OVER THIS NOW I HAVE TO DRIVE TO PRESCOTT FROM NORTH PHNX WITH A REALLY BAD ALLIGMENT ON MY 🚗 THIS IS UNFAIR TO ME BIG TIME.

Ni
Review №91

Made an appointment yesterday after referral from discount tire and my appointment was at 4pm they were so quick and efficient. Friendly! Definitely will return if necessary!

Da
Review №92

Good, honest work at a reasonable price! Ive had several alignments done here before. I need to come back for brakes sometime. I forget they do that too! Always easy scheduling and friendly service! Thanks Network Alignment & Brakes! 🙂

Da
Review №93

Adam and the team were awesome today. I took my 2016 Mercedes C450 AMG in for an alignment -- the previous tires showed signs of uneven wear and another shop recommended an alignment. Turns out the car didnt need an alignment. Instead of doing one anyway, Adam let me know my current alignment was just fine, and sent me on my way without any bill. Its good honest service like that which makes these guys so great (+ the top notch work).I took my first ever car to them back in highschool and havent looked back. Best alignment shop around and Ill continue to drive to them from Arcadia because theyre the best. Thanks again Adam!

Ke
Review №94

Awesome professional honest great business

le
Review №95

These guys are great finally a place that values your business

Ju
Review №96

They performed an alignment and did an excellent job. They also gave me a quote for other suspension repairs they recommended but were not pushy on trying to sell me. Happy with service. will use again

Ni
Review №97

Corrected my alignment on my lifted 97 tahoe. even though I had weak control arms. And it was super straight. Will be returning once I replace the control arms and other bushings.

Sa
Review №98

The owner is one of the most honest, trustworthy and kindest people I know. Very knowledgeable and shares his knowledge. Thanks for everything for years now and in the future. Thanks Terry!!!

Ju
Review №99

My experience was excellent I walked in had no appointment Logan got my information I went over to Dairy queen, yada yada yada my car feels great and the service was quick. This guys know what they are doing and at a great value with a clean facility. Thank you so much for the fast professional service.

Im
Review №100

They did front end alignment and checked my suspension. Great place to go. Very trustworthy

Information
45 Photos
100 Comments
4.6 Rating
  • Address:12639 N Cave Creek Rd, Phoenix, AZ 85022, United States
  • Phone:+1 602-867-8061
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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