No stars! They had my car from 11am until 5pm. I was told it would be a four hour wait, and would be called when ready or if it needed parts. 4:30pm, I called and was told it wasnt in the bay yet. Asked why I wasnt called and was told I dont know, I work in the back. Is that how you get and retain customers? Nope! Then when I picked up the keys the guy just handed me the keys. No apology, no come back tomorrow . Nothing. I tried local...going back to a chain automotive shop.
I would recommend people to come here β€οΈβπ₯
Have taken care of my tire needs for years! Always helpful with recommendations on rims, tires, repairs. These guys are always busy but that doesnt stop me from dropping by to see if they can take care of my cars, trucks, or trailers. I always recommend this local shop to my fam or friends
If you try to order rims From this please make sure you take about a week to two weeks off of work and call them every day every five minutes just to get someone to answer the phone I was told by Carlos βownerβ he will personally call me back easily 10 times!! And Guess What not one phone call email nothing!!! Keep in mind that Iβm trying to buy $6000 rims from These guys!!! What a joke!!! I wish I can give them a negative review!!! Smh!!!!! HEY CARLOS CAN CALL ME BACK!! Or if I need to make an appointment for to call back just let me know!!!Omar-
I have nothing but good things to say. I came in, Carlos pointed me into the right direction. Prices are great. He did not try to sell me on stuff that I didnt need. I drove from Maricopa to come here, that says a lot about their customer service.
I had to put 1 star but for me not star deserve I had my truck to alignment and they did it worse than it was originally was running straight but the steering wheel wasnt straight well they did the alignment and it was pulling really bad to the side and they said to order a part to fix the problem for no cost, after I got the part said that I was going to have to pay again in full amount.I already went to another place same day that I leave from central tires and they did a great job they did the alignment for only $69dlls and not even need the parts that I had to order that central tires guy told me to get really disappointed.
I like the prices but the concern I have is that I paid for the road hazard for all 4 tires and they told me that I couldnβt replace the tire because it was too worn out but the my tires have a decent amount of thread on them
Super helpful. Great customer service. Fair prices. Im super happy
Great service! Great people! Great prices! I will be doing business with them again. Family and local owned.
This a very convenient place for me and the prices are great. I also know lots of people who came here and neither said they have any complaints. They love the place and the people answered every question I have
Worst place ever to go get your truck lifted. Ordered wrong lifting kit and continued to put on truck.Was also wrong color. Charged me twice for their screw up. Couldnβt find me a manager I could talk to and scrambled around to even deliver any kind of good customer service. I feel terrible for the future of this place and reaching any kind of customer satisfaction.
Have to provide an extraordinary amount of information for an in person Quote, Prices are consistent with a companys like big O and discount
My husband and I took our truck here to get our alternator changed out. It finished pretty quick. Then we headed home and more than halfway there my husband heard a flapping sound coming from under the hood. We came to find out that the serpentine belt got shredded. There was nothing wrong with it before we got there.
I will never come here again! Waiting for hours joust for ONE tire that ended up being a used tire and not new!!! My wheel was also damaged! When I tried speaking to the owner, the workers went on as if they didnt know who the owner was.Dont come here unless you want your time wasted!I went to another shop after my mother recommended it. That place was awesome! The owner was very humble and kind! They even fixed my wheel for free! I recommend this place 1000x before ever mentioning central tire on southern.Again, stay away from Central tire. Not worth the headache.
Went in for an alignment. But was told I need to replace these parts in order to continue with the alignment, which come to 1500.00 . But those parts had been replaced . So than I went to big o. Plus I noticed I am missing one lug nut in the passenger rear wheel.
Had the struts repaired at this location, affordable pricing, struts are great! Location was far from my home, but was worth the drive. They offered 6 month warranty on the repair.
Pretty awesome straight up service. I talked to Luis through the process he was helpful. I got new rims, an alignment and camber kit. Its night and day the way the car drives compared to before. Thanks again guys, will recommend and return.
This is not just a tire shop is is a one stop shop for everything. Received awesome service for my tires and oil change on both of my vehicles. I completely recommend this place. This guy Leo is really informed on what kind of tires my vehicles need, and was always happy to help out. Thanks again
I had my truck lifted at Central tires after I got it back my truck does not turn all the way to the left anymore it cost that to ruin my tires horrible job
I have been at this please quite a few times and bought rims and tires from them always a good price and nice selection. I always refer people to go there. Talk to Leo he is great2010 FUSION WHEELS AND TIRES2012 JEEP WRANGLER WHEELS AND TIRES
Leo the manager is the bestest ever!!!! Him and his staff always treat me right and take care of my tires or whatever I need at a great affordable price. I bought my rims here and refuse to go any where else for car service or tires.Thank you Leo and also to your crew. Yall are the best.
Took care of me right away. Great price. Very happy.
The building looks nice and clean that is why I stopped there. They have a worker who lies so my experience was horrible. I went in for a tires and rims swap because I had a long road trip on my factory rims and tires. All I needed for them to do is take the factory rims and tires of and but my nice rims and tires on. The liar mounts my aftermarket rims on and I noticed a hub centric ring on the floor by my tires. I asked the liar was it mine he said no and puts it on a shelf. I drive my car and my steering wheel shakes. I go back, Central tells me I need balance. I tell them that my hub centric ring was not put back on. He shrugs it off. I go back at 8am the next morning for the balance and when the liar took off my tire no hub centric ring. I told him that was my ring so he puts it back on. I told his boss and they still charged me full price for a their dishonest workers actions. Top it off when I drove off I discovered the liar put my lug key on the roof of my car so it rolled in the street. Poor Minded People. The rims looks shiny on display put the service is poor.
Ive had a few things done on my vehicle (whole a.c. unit, oil changes, fuel filter and o2 sensor) at different time and I honestly love this place. Sometimes I can be a bit inconvienced because it has taken a bit longer then expected for the repairs but I would honestly not take my car anywhere else. They keep you updated pretty well on The time for repairs and the guys there are super friendly even when Ive been frustrated due to time restraints. Thanks guys for all your hard work. Also there financing program is so easy and the only upfront cost was a bank withdrawal for the app fee.
Stay away from this place. Paid over 4300 and my truck is still not finished. Excuses about Jack not working,lack of communication. This place does not place customer satisfaction first. They do not honor what customers request. I was very patient with them told them to take there take becuase I did not want to go back and forth for issues. I should not be having issues if I paid for a service and it should be done and completed the right way the first time. 6 plus trips to see what the status is on my truck and it not being ready. I am honestly very disappointed with this company. I will make sure no one gets cheated from these people.
Every time I visit them its like going to see family. The service is awesome, the prices are great, and they have a great selection. The owners are cool, the workers are friendly, and Leo is amazing and knowledgeable about his product. If you need a service done or wheels and tires, go check central tires out.
Came to buy some tires and I talked to one of the guys a day before. The guy over the phone was going to charge me $80 for 2 times each. When I got there Saturday morning $95 each. I was already there so I was willing to pay. Waited outside for 30 minutes while their employees kept walking past me. I decided to go somewhere else. Negative 2 stars if I could.
This is my second time visiting this location, and the customer service and service itself was great and convenient, definitely will continue coming here and recommend for others to giving it a shot.
I get all my new tires here, good quality and this shop keeps their word on the 1 year warranty.
Bad service and wait time was way over. They had 6-7 workers there (when I was there) and two cars in the bay. None bother to touch my car for a simple alignment. I will be honest I did give attitude because when I got there I was literally waiting 5-8 mins standing there to get help . All workers just passed me, so I had to shout and say βhey, how much for alignmentβ finally got one guy attention but no Iβm sorry you were waiting there . Plus I called in this morning and asked for alignment the lady said on the phone it was 70 but this guy said 80 and he just told me go into the lobby, but I am sorry for the attitude I gave but who wonβt ? I was waiting in the heat. Then waiting for over 40 mins for alignment and nobody touched my car . I was seeing other cars pull up into the bay and getting worked on. Bad service, bad communication with each other.
Luis is very helpful and knows his stuff
Great customer service! Fare prices... I have four vehicles, and they have performed mechanical repairs on all of them. Quality work and focused on details. One visit and you will be back.
I had this place put control arm bushings in less than 2 years ago. They stood around talking (to each other, to friends that would drive up, to anybody) longer than they worked. I stood around all day. They finally finished. 1.5 years later, another shop tells me the upper bushings on the drivers side are coming out. I go back to these guys and first they say the shop manager from that period got fired. They could only see a receipt for 400.00 and not what it was for. Im telling him that is it. I ask if he would look as at it. He gives me excuses. He has me stand around for 2 hours. I point out the mechanic who installed them who is doing everything but working ( talking on his cell, eating snacks, talking to other employees). I wait for another 2 hours and finally left. I would not let these guys take my money and leave me hanging again. Im telling everyone I know about my experience. STAY AWAY! They dont know what they are doing!
I took my truck to them to have my wheels balanced. I chose this company because they work on lowered trucks and I have a lowered truck. When I picked my truck up the first time it was literally so bad driving on the freeway o thought I had a flat tire. When I took it back the second time all they did was move the tire from the front to the back and now itβs worse! They lied and tried saying my rim is bent which is not true my truck rode a million times better before I ever went here. Worst mistake ever I will never go back!
Got my oil changed here, fast service. So i came back for New tires. Thx guys!
Place is clean. Management is friendly and seem to appreciate your business. Shop personnel are friendly a d professional.Overall good place to go
After making my wife wait for almost 3 hours even do she was the first one there they told her the car was missing a motor mount bolt and they couldnt align the car because of it, told her they could replace it for a additional $90 dollars........I got home after work and check the car, guess what nothing is missing
I dont know how well they perform their job as I did not have a good costumer service experience with them, I went in to see about a price for some tires and rims and get them installed, the guy wasnt very polite, they told me they would call me back the next day, never happened so I gave them a call and they said they had not checked anything and would call me when they had time, again never happened. my husband went in a few days later and the guy pretty much ignored him and walked off on him twice and treated him like he didnt care for his buisness. We went with the purpose of buying from them and paying cash, and the treatment they gave was as if we were asking something for free.
Their good and their price is very reasonable
Great customer service, fast turn around time. Free water! Luis is awesome
I will not recommend this tire shop. The workers did a lousy job. I had my brakes and rotors changed for a good price. After replacing the parts I come back to the shop because I been hearing my brakes squeaking. The owner told me its normal and to turn my music up so i wont hear the noise. After going to a different tire shop to have the noise checked. I was driving with a strip bolt that tightens the brakes and my rotors were glazed. I had to buy another set of rotors and the bolt.
Great work. Quick and efficient.
Great place with great prices. Friendly staff with fast,done right service
Verry satisfied people here are honest that goes a verry long way i defenently wish i would of done bussines here prior to wasting my money somewhere else
Always up and beyond on service.... Two thumbs up!!
Like the service they did a good job but they lied to me about a charge. They are good priced but only when you pay cash I payed with my card he said they would add tax and that I get I run a business as well but he deceived me and charged me an extra $10.00 besides the tax if he had told me that he would charge me that I still would of been ok with it but he didnt disclose that. I dont like dishonesty.
Came in for a tire rotation for my Wrangler and Luis was very helpful and polite. Will totally come by again!!
They have really good service here
Great service, great prices they got my truck some new 22β tires for better prices than other places I checked . I Also got a leveling kit and alignment, I am very happy with the service
Ok could work on quicker service
Avoid this place at all costs.Very dishonest.Took 30 days to get my part they said would be there in 3 - 5 days. All they did was avoid my phone calls or hang up on me when I called. I drove down there and they refused to give me a refund and instead guaranteed it will be there in another 3 - 5 days.I am contacting the BBB.Never seen such horrible customer service anywhere. I work a customer service job as a District Manager and I assure you that anyone who does business with these guys will regret it.
Been here many years. Been great experience so far. Have no trouble and great service
Second set of wheels. Great prices. Leo always treats me good when I go in.
Awesome service! Highly recommend Central Tires
I usually never post reviews but I felt others should be warned by this companies shady business practices. Had just got some suspension work done for our company work truck including bushing replacement from our in house mechanic. Dropped off the truck to get a simple alignment in the morning and by late afternoon I have yet to hear anything from them. I call to get an update and they tried to rip us off like many other reviewers have posted. They tried to tell me the bushings needed to be replaced and they required a specialty tool in order to get the alignment done. Was quoted about $450, told them not to touch the truck and I would go pick it up. Took it to my regular shop and got the alignment done in two hours for $80. Buyer beware
This is the best tire shop in Phoenix and the best place for a take care of my tires and rims for many years and many cars and good honest employees and I recommend.
Waited a hour for an alinement and still didnt get one. Horrible customer service. Would not recommend to anyone. They dont even deserve the one star.
Cool dudes, nice wrapped Tahoe posted in front of shop,,dannggg
I always go to central tires, they have the best prices in town!!! They always have good customer service never struggle with them.....
Very nice and helpful people. They will take care of you good.
Great service great deal on tires & alignment
The best place in phx for tires always take my car to this guys they really take care of me i highly recommend this place
Service was really good. Love my rims and I will definitely recommend it!!!
Very satisfied, good vibe.Most important they took care of me.
Great Service and Quality products for a Great Price!!!! Definitely recommend to friends and family.
Great Customer Service and excellent pricesββββ
It took them three to four hours just to give me oil change
This place has no manners, no work ethnic. They are slow, not very helpful. Was there for alignment waited about 3 hours and kept getting skipped. Go somewhere else forget this place. Dont even now how they still in business.To the owner of this shop. Please dont deceive people by taking no accountability in your part. I was there since 10:45 and left around 3:10. When i went o pick up the truck after i went to eat because waiting for 3 hours i needed something, i waiting in the lobby for 10 minutes and so did the other 3 people before me while your staff was just hanging out in the back talking. Another thing please do not get mad because of a bad review and call me out on it in front of customer very unprofessional, but i guess you didnt expect me to talk back then you tryed to cover it up. Plus the owner got the call from your shop saying wheels and tires were ready to be mounted and was informed i would be there friday morning. I show up and nobody knew anything. Stop putting up excuses and take accountability and you will grow and make better deals.
Best prices for wheels in phoenix, would recommend to make and appointment ahead of time since they get busy do to good prices, Leo and Carlos are always there to help
Great service Leo took really good care of me.
Took my car to get tires they gave me my car back with a shaking took it back to them they told me it was my upper n lower controller arm and my stabilizer shock so I paid them in feb 2016 to get this problem fixed its now may 2016 and my car still shaking I keep taking it back and they keep giving me the run around I talked to the owner and he told me they would fix it so it was left there a whole day I get it back and its still shaking and also making a noise before I brake and after I release my brake I took it back and they told me they couldnt do anything until 3-4 hrs I asked for my money back and they told me go back on Wednesday and talk to someone Im tired of going back and forth its my only car and my kids and I get so scared when it shakes definitely a horrible experience with this shop!!!
Great service!! very friendly crew!
This is the place to go to for all your vehicle needs!!! Great service and great pricing!!
Employees are a little rude and they did not correctly align my car, had to go back a second time to have them fix alignment and they still gave me a attitude.
Poor customer service. Started out good when I purchased my rims, however when I went in for a tired replacement the employee at the from was rude. They also had me waiting 4hrs for a tire they said was on hand prior to my arrival.
Tried to be ripped off was told i needed parts just to do an alignment.. Gonna cost me $700 for parts and labor. All parts on my list given to me were new except 3 which was not an issue for my alignment and was charged $15 to tell me that which i never asked to inspect it just to align it. Got my alignment done somewhere else, no issues.
Great Customer Service
Cheap bad tires defective within 2 months and tires separated after 5000 miles I purchase extended warranty and they stated they are not cover because I was told its my struts so I took it to a mechanic and my struts are fine, will replace my tires with a different company I do not recommend to buy from them.
The service is great and workers are excellent
Called looking to a lift kit with some wheels and tires and get hung up on.
Went there yesterday, they had to special Order My 26S For My Lincoln Navigator Will See How Do They Do, I Will Post A Picture Of My Ride
Could not do a simple alignment on a four wheel drive truck
They really helped me out of a pinch
Worst service..the staff are just so rude never goin back
Broke a sensor in my tire and refused to fix it . Will never go back!!
Great
So I get a price quote from Leo and Im there before 8 oclock but he doesnt show up until nearly 8:40 . This place needs a lot of help because the guys that were there all they did was move cars from out the shop and wait for Leo. So when Leo shows up, is employee tell him that I was there first but his boy shows up and gets.put in front of me
The number one: dishonesty and service, one of the worst business you want to be, Leo is a rat.
My mom had some problems with her tires it kept losing air other shops were saying just to buy new tires for all 4 when only two tires were the issues.. A gentlemen name Leo was kind enough to inspect it and told us it was just a valve stem. Thank you Central Tires!!!! :)
Lots of.tire to choose from
Worst service ever!!!
They are rude and very unprofessional, bad service
Friendly and professional staff.
The shop
I took the truck to line up and ours did not ask you, they could fix the air pool from which they will seal what was blowing the air and they charged me 50 m 3 hours there I went to have a coffee at the MΓ‘rquez ranch and when I came they threw me out to outside the truck that they were not going to do anything because it was not going to look good that nothing could be done and that they did not move it much, teacher, expose I do not know what it would take away I want to know if there is a law here that brings them closer to see what they are doing in the workshop there at the MΓ‘rquez ranch there is the workshop there please see what can be done please do not do those things with us we collect the money with a rake Thank you very much bad service π‘π‘π‘π‘ πππ Central and Southern
Very good, very friendly staff and no careros