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19th Avenue Garage
4035 N 19th Ave, Phoenix, AZ 85015, United States
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19th Avenue Garage
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Je
Review №1

Scheduling here was somewhat rough but the service is great. Be aware of their hours when booking an appointment online. They arent open late. The staff are very friendly and ready to help with fair prices

Ja
Review №2

You want the best in the west honest is the key to success 👌 💯 visit the best garage 😉 in Phoenix Arizona is this place the perfect place for you 👌 i wouldnt take my vehicle anywhere else join the family 😉

Au
Review №3

Wish I had found this place sooner. The only mechanic shop I trust and feel comfortable at. The lobby has cool decor, the owner is extremely friendly and personable, the workers listen in and really try to find the root cause. They are straight shooters, don’t try to forcefully up sell you and truly just offer what needs replacing. Will keep going here!

An
Review №4

Steve and Russ were great! They fit us in the schedule and got us a diagnosis quickly, made the repairs in a timely manner and then went above and beyond to assist with additional issues. Great communication. I’d highly recommend them and definitely plan to use them in the future.

Wa
Review №5

I have done business with them for quite some time and have a close friend who has been going there for of 30 years recommend them. Shop owner is very experienced and professional. Steve and Russ rock when it comes to Customer Service. They do not cut corners when it comes to their customers and their vehicles. They offer a shuttle service if needed. They answer their phones promptly unlike some shops. Their staff and mechanics all have knowledge of automotive and are quite efficient. Friendly and family oriented. I do recommend them and would take my vehicle there. They are ranked as one of the top 5 shops within 15-20 mile radius. And they are open on Saturdays until noon.

Ki
Review №6

This place is awesome, honest, decent prices. We had a radiator replaced by them along with a pulley and belt. We gat a leak in the radiator. They replaced the radiator in one day no charge. I have and will recommend them to anyone

Mi
Review №7

These guys will be my forever mechanics. They have my full respect and trust in their workmanship and guidance. I have had the best recommendations made for myself as well as for my family whove also trusted these guys with their knowledge. Thank you to Steve, Russ and the guys for your invaluable service!

Da
Review №8

Very reasonable. Guys know what theyre doing.. will be back

El
Review №9

Just wanted to come and thank Russ for his time and wisdom. My girlfriend I recently moved out here from Iowa and we were having problems with our engine light, Russ reassured us that if it continued to come on to bring it back in and that he would get to the bottom of it and he did. So thank you Russ for your kindness, we will be a returning customer for all car problems and maintenance because of him.

Ka
Review №10

The customer service here blows me away. They are staffed with genuine, honest people who will go above and beyond to make sure you are making informed decisions about repairs and are fully taken care of. I’m not at all surprised to see they have nearly a 5 star rating, they deserve that and more.

Mi
Review №11

Worse possible shop I’ve ever been to. I know this is a while after I have been there but they definitely are full of bull. They “attempted “ to do a timing belt change on my suv. First one they said the water pump was bad and the next one they didn’t even put radiator fluid in it. When I called to say something about it they completely blocked my number and ignored any attempt at reconciliation. NEVER trust this place.

Re
Review №12

Absolutely excellent staff and service, as always! Highly recommend 19th Ave Garage. Realistic and non-padding of vehicle needs and bills.

JR
Review №13

This place is great good service and great mechanics. I will be going back. I had a fuel pump and filter put in

Ab
Review №14

Russ and his staff are absolutely amazing! They were so helpful, gave me an honest diagnostic of the issues my car was experiencing, communicated well and helped fix the issues and let me know if other concerns they saw! They were very respectful and went out of their way to explain things to me and show me things. They also have a GCU student discount which was a huge plus! Overall a great business and service and I will definitely be going to them with more car stuff in the future! Thank you!!

Da
Review №15

They do not work on hybrids. Better get with the program, fellas.

Am
Review №16

I brought my car in early in the morning and it was done by noon! The guys there were super nice and didn’t try to sell me on anything I didn’t need, which is huge for me. I will definitely be returning if I ever need anything done again. Thank you guys very much!

Da
Review №17

They botched my vasectomy. Im even more potent now!

yv
Review №18

Customer service was great. Checked out my car made me n offer and fixed it while I waited. All very painless.

Aa
Review №19

Always great, quick service. Always so friendly and helpful and feels family-run in the best way. Will fit you in as soon as they can. Great local garage.

Ri
Review №20

Always honest, friendly and extremely helpful!

Ab
Review №21

The fastest honest mechanics you will encounter. Will not go anywhere else

Am
Review №22

I love bringing my car here. Russ and his crew take amazing care of my car and are upfront with whats going on.19th Ave Garage has been my moms mechanic for many years and I know I have nothing to worry about when my car is in there hands.Thanks guys, you Rock!

Ma
Review №23

They are always reliable, dependable, friendly fair prices great customer Service highly recommended

Je
Review №24

This place was so awesome they took care of me and my truck very well I felt very comfortable when I left knowing that my truck was not going to give me problems with my muffler anymore.

Ma
Review №25

Always great service and never a worry about their skills under the hood, I will tell a friend.

Sa
Review №26

Good prices, great mechanics and customer service. Most of all: honest.

Un
Review №27

I went in for an oil change and my car was done in no time.I loved the service from the first call to the end of our transaction.Very courteous.I will go back and I recommend.:)

Ro
Review №28

BE AWARE DONT USE THIS PLACEI wen in because my car was making a weird noise and they said they can fix but, instead they did an oil change that I DID NOT NEED and they never fix the problem my car had... I got charged 566 dollars for an oil change ...labor cost are very high I WILL Never recommend this place to anymore

Bo
Review №29

Nice to check our car and send us to another place to buy an Optium Battery and save me $80! Great!

Al
Review №30

These guys get the job done. They know how to work on vehicles of all ages (I take the new company truck and my personal 81 bronco to them). I spend less at this shop because they diagnose the problem correctly the first time. Highly recommended. Thanks for keeping my bronco going!

Kr
Review №31

The best people that do the best job every time!

00
Review №32

Amazing!! I always feel like family when Im there.. 😊Not to mention they get right to it. I always wait for my car when getting my oil changed and Ive never waited an hour!! Super professional the customer is the best on the planet! Ive referred all my family and friends. Super Clean and Covid safe!!!Thanks for all you do 19th Ave Garage!!

Ga
Review №33

Always friendly and service with a smile. Fast and efficient. Always has taken car of every vehicle Ive ever brought to thier services. Would recommend them any day. These guys had saved me so much money, time and energy. Thanks fellas.

Ke
Review №34

Ive been a customer over 20 years. Excellent work, honest quotes, and friendly staff. I would not take my car anywhere else!

Jo
Review №35

Very good car repair

Ke
Review №36

Great price, fast service and everything was as promised.

Ro
Review №37

I’ve never heard of this one before, they add onto your bill a shopping done by a slide scale depending on how much you spent for your repair. I’ve been in the valley for 40+ years and I’ve never experienced that anywhere. I will not be taking my vehicles back there it’s an unnecessary charge. No you can’t justify it and they certainly tried.

Br
Review №38

Professional techs wont waste your time or money doing work that doesnt need to be done.

Ru
Review №39

I drive from Arrowhead to get my vehicle serviced here. Once you find a trustworthy mechanic you keep them!

St
Review №40

Outstanding service. Highly recommended. Good value, Quick and easy, professional quality work. Steve from the 24 hour laundry.

Ju
Review №41

First experience with this garage. They came very highly recommended. Took my first vehicle here for a standard ac check, Russ explained the work what needed to be done and why. I had no strict basis of comparison for cost. Will be taking another vehicle here for what may be a more complex issue, hoping for another positive experience.

Da
Review №42

I had a blown oil cooler and they repaired it timely and walked my mechanically illiterate self through what the part does. They were very professional and made sure my vehicle was running right.Edit: I had a hose go out and had to return a week later (my car is a poS). I thought it was my radiator but they found the leaky hose and replaced it. They happened to have a replacement reservoir hose and put it in. Barely charged me anything.Good doods. I highly recommend them

Br
Review №43

They were quick, friendly and had reasonable prices. They gave me an ac recharge and also figured out that my compressor was going bad with a free estimate.

Ma
Review №44

The customer service was excellent. I was shown pictures of the repair process which I really liked. And all my questions were completely answered! Definitely recommend you go there if youre having car issues or need routine car maintenance.

An
Review №45

Courteous staff and very knowledgeable. They know how to treat their customers right.

Ro
Review №46

I love if. Great service and great repair work. Ive been a customer for over 10+ years.

Ra
Review №47

I brought my truck in for an A/C issue. They were friendly and quick. They explained the problem to me and their prices were very reasonable. I would highly recommend.

Jo
Review №48

I took my car in due to my anti lock activating when I stopped at higher speeds. I took my vehicle to another company that was closer but they could not figure out what was wrong with my brakes and did not have a tech available. I had previously done business with 19th ave Garage with a prior car that was pleasant so I called for a 2nd opinion before taking it to the dealership which I know would cost the most. After leaving the car for less than an hour, the owner (who also spoke to me over the phone originally) called me to let me know that he saw what was happening but no sensors were going off or anything he could tell. He recommended a go to the dealer but he mentioned my tires were bigger on the front than the back. I never noticed this but recently had my rear tires replaced and all of a sudden it made sense. I had the wrong tires put on which messed with the sensor. I appreciated his honesty and observation because I never noticed this and put it all together. I got the right tires put on immediately and I avoided a hefty bill from the dealer. I sincerely apologize for not recalling the name of the gentlemen I spoke to but thank you for your assistance. Ill be back for any future vehicle repair or maintenance.

DA
Review №49

Kind and very direct with their services.

D
Review №50

Great work reasonable prices. Get you in and out quickly

Da
Review №51

I made an appointment and when I arrived I was told they had no idea how long it would be. I said I had to wait. Then my car was taken in and within 5 minutes Ov as told it needed a diagnostic test done at a cost of $150. I already told them I had a diagnostic test result and the codes and that I was questioning why another diagnostic test needed to be done? I felt very uncomfortable at that point and said I think I will take it to Ford to have it fixed...which I did and they did an awesome job on it with no cost for another diagnostic test. I just felt I was being taken advantage of being a woman.

AZ
Review №52

Brought in many cars here over the last couple of years. They are always friendly and explain what happened. Fair prices and do good work. Reccomend them to all thinking about getting a good mechanic who wont take advantage and is always fair.

An
Review №53

Honest, Professional, and peerless craftsmen.The first time Ive found mechanics I trusted fully. Ones who have your wallet and best interests as well as their own in mind. Thats a rarity which should be cherished.

Ma
Review №54

Stopped to schedule a appointment for my car oilchange. They are first rate auto shop and they are very reliable, will not use any other.

Je
Review №55

I highly recommend this garage to everyone. The work is fast and the owner is honest. Cant be beat.

AG
Review №56

Great customer service! Will have them service my truck from here on!

Ji
Review №57

Steve got me in quickly, his team did a great job. He made sure I liked the result before wrapping up. Great shop to work with!

Jo
Review №58

They do amazing work

Br
Review №59

Best guys to go to in town!

Ke
Review №60

Quick and every one seems like they care.

Be
Review №61

The most honest and helpful mechanics in the valley. I won’t go anywhere else.

Ka
Review №62

This place is great!! I have a hard time trusting shops, but the staff her was very welcoming and honest!! They took my car in as soon as i came in. Office is very clean!!! Good pricing for my oil change!!

Je
Review №63

The people are great and friendly and will explain everything to where I can understand it. They are also trust-worthy and charge decent prices. This is always my first stop when I have something going on with my truck.

Ti
Review №64

I called two advice about a pond with my car and I believe it was Jr was very nice and helpful. Ive been to this garage before and everyone is always helpful and they are honest and never Rip you off.

Ju
Review №65

Fixed my car that had been sitting broken for 2 years! In ONE day! Runs great, passed emissions and Im back on the road! Great group of guys, down to earth conversations and willing to work within our budget!

Co
Review №66

Im usually not a fan of anything involving cars. Just to take precaution, I called ahead to get an idea of pricing and whether I would need an appointment. I spoke with Steve who was super friendly. He stated they could get me in today and let them know for sure I was coming in so they can get the part ordered. I was in and out within the hour. They were so kind and friendly and helped put me at ease. My vehicle is getting up there in miles and I know she is going to need some extra TLC. I will definitely be going back to 19th Ave Garage to get her serviced. Thanks guys.

Ki
Review №67

Honest. Period. If theres nothing wrong with your car, theyll actually tell you theres nothing wrong with your car. Amazing.

Ri
Review №68

Great people and work is completed fast and at a reasonable price.

Ra
Review №69

Good guys! Honest and will tell you what you need to know, and not what they want to sell you.

De
Review №70

They were so kind, and very understanding. I’m definitely coming again for future repairs etc.

St
Review №71

They werent able to fix our car, when we got it back the battery was dead admit was fine before we took it to them. There is a $40 diagnosis fee to get the car checked out, they waived the fee as they were not able to fix the car. Customer service was okay, they also have a weird set up. There isnt an office just a waiting room.

Ca
Review №72

I have been taking my car to these guys for a decade or more. As a single woman trying to find mechanics I could trust, I have always felt like I was getting fair and honest service from them. What a relief its been to have someone trustworthy to work on my car(s)!When they tell me something needs fixed I know it actually needs fixed and that they will do a great job and without overcharging like other places!

Ar
Review №73

Professional and reliable!! Second time Ive been there (for different reasons obviously) and have been more than satisfied!!

Mi
Review №74

This is such a great local auto shop. All the staff is so friendly and know their stuff. They are always professional. It is my auto shop

Me
Review №75

Theyre really nice, as a woman going by myself not knowing anything about cars I was nervous to get over charged or ripped off but they were really nice explained everything to where I could understand and completely honest. Been to other places that treat you like your stupid but not here at all.

Er
Review №76

This, dear reader, is what having good mechanics looks like. I am actually sad to say that I just got a new car so I wont see them as often. In the past couple of years I saw them a LOT as they helped me get as much time and as many miles as possible out of my old car. Please consider giving these good folks your business. They are amazing.

De
Review №77

Excellent staff, the guys there are very helpful and honest. They know what they are doing, and even go the extra mile. I took my car there today to get my engine light checked, they found the problem and got it fixed real quick. They even gave me a ride home and picked me up. They even got my passenger window rolled up for me that was stuck down!!!

KJ
Review №78

Was given straightforward service at a fair price.Brought in an old truck with a host of issues, instead of pushing to fix everything, they told me what was wrong and how important each things was. Was quoted different prices depending on what all I wanted fixed. Work was done same day and seems to have been quality work.

st
Review №79

They are the best. My regular shop for automotive work. Friendly and willing to help with all types of work. Wont go anywhere else.

Al
Review №80

I have been going here for your years. I adore the Staff they are wonderful group of people. They are knowledgeable, honest and fair. Their prices are reasonable not “cheap” (meaning not cheap service and not cheap parts); because they provide QUALITY service. But they are not expensive either because they care about their customers. I recommend everyone to take their vehicles to the 19th Avenue Garage.

Ca
Review №81

The service was fine but they only take cash and language issues

De
Review №82

Always have a great experience when I come down. They guys are very helpful and knowledgeable. They let me know if and when Im going to need more work in the future. As long as I love in the valley I will bring my car here.

Ca
Review №83

Brought my car in a few years back because i was moving out of town and it started acting up(of course). It had a gas smell in the cabin like there was a leak. Russ and the guys checked it out thoroughly and when i came back to pick my car up i was expecting a big bill and a whole bunch of fluff... shot straight, we couldnt find anything, he are your keys. No bogus charges ...for something not done.Fast forward to a few months ago, not only was i welcomed by a friendly greeting but Russ remembered me, my car and the reason he saw me years back!! Again the same type straight to the point service you hope to get from ANY place! Asked enough questions that they almost figured out the issue before they saw the car. They ran the necessary tests based on our convo and fixed the problem. Very reasonable bill for the work that was done.Say hello to the good guys!

An
Review №84

Fast and friendly

Mi
Review №85

Ive been going to Russ for several years now, with many different cars. Even when I lived an hour and a half away, Id come down just to see him. Ive also recommended him to friends and never got a complaint back from anyone Ive referred there. Its a no-hype place, and what you get is good honest service from people who love their job, and not out to rip you off. Good people! I just wish everyone else out there was as good with honest service like Russ is.

li
Review №86

The guys at this location are awesome always willing to help me out anytime! I go for the specials and any other time and always get great service and a long lasting job well done! Thanks again, you guys rock! If someone wrote a bad review, they should look at themselves these guys get it done and they dont mess around!

Lu
Review №87

Great place to take your car for repairs. Prices are good to.

An
Review №88

My battery was put in the car by mistake. The car wouldnt drive more than 2 mph so I took it to this garage. I was told it needed a new throttle body and was quoted about $2000 just to make it driveable and then there may be more issues after that.I towed my car to another mechanic who discovered it was simply a few fuses that were fried from the battery being installed wrong. The new mechanic also mentioned that my car needed oil (3 quarts to be exact) and water neither of which were mentioned by 19th Ave. Garage. The new mechanic only charged me $50 and sent me on my way within an HOUR of receiving my car!Nope ... not going back to 19th Ave. Garage.Great customer service. Very friendly. But how did they miss this? And their oversight almost cost me thousands!!!!

An
Review №89

Was in and out in no time! Under an hour. I appreciated the owner taking me out to my car and actually explaining and showing me exactly what the problem was. Will definitely be back to get work done!

St
Review №90

I would recommend this garage to anybody and everybody in the state of Arizona.

Tr
Review №91

Good crew!!!!! Showed up in the morning dropped off car, got a call with quote and they knocked it all out same day. My daughter now has good working ac to keep her cool in her car seat. Thanks again guys for the good honest work !!!

Ja
Review №92

Best shop in AZ and fair prices. They will not rip you off and very honest

Pe
Review №93

This is the best place in town to get our vehicle fixed. Ikw everyone there and they r great! Best place Ever!

La
Review №94

Great, trustworthy car repair. Very nice people and excellent work!! Highly recommended!

Ro
Review №95

We use these guys all the time for both our vehicles. Awesome service. My husband just had some major issues with his truck .... We dropped it off during off-hours and they started looking at it first thing the next morning. Despite having to order a computer part from Honda, they had him up and running in time for him to get to work that afternoon. So grateful. They will even pick you up or give you a ride. Highly recommend.

Ry
Review №96

Went in to get an oil change and get a new set of tires on my Tahoe. Great price and quick. It is great to find a place that is friendly and not some big dealership that over-charges. I will be sending all my friends!!!!

Me
Review №97

Trustworthy. Knowledgeable. Nice guys, always.

A
Review №98

One of the few honest mechanics left! I had a cv joint replaced, they even cleaned the 20lbs of grease on it! Excellent job guys! Fair prices too! Highly recommend them!!!

Da
Review №99

I have used this shop for many years (when they were Midas and now 19th ave) and they have always done quality work at a reasonable price. I have never had to take a job back to be redone and when they tell me what is needed I trust what they say- how many mechanic shops can you say that about?? I give them 5 stars and my highest recommendation.

Ma
Review №100

Great friendly staff, quick service, decent prices on service!

Information
6 Photos
100 Comments
4.6 Rating
  • Address:4035 N 19th Ave, Phoenix, AZ 85015, United States
  • Site:http://19thavegarage.com/
  • Phone:+1 602-212-1552
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Muffler shop
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–4PM
  • Sunday:7AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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