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NAPA Auto Parts - Genuine Parts Company
424 E Buckeye Rd, Phoenix, AZ 85004, United States
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NAPA Auto Parts - Genuine Parts Company

Comments
K.
Review №1

NAPA Auto on 424 E. Buckeye is outstanding... I was able to find Chevy part that even Chevrolet dealer couldnt provide and part price was less than half the price than dealer. NAPA workers rock!!

ge
Review №2

Near where I was at. Ordered nite before, got email items were in. Was what I ordered and worked. Back next day for more stuff. Got discount, friendly, knowledgeable, if they dont have what ya need, they can get it. Will be back to shop. 5stR

JD
Review №3

The sales manager was awesome, very knowledgeable and helpful.

Au
Review №4

Convenient location and clean store. Only issue I had is I placed an online order and paid for it well ahead of time, but the items were never bagged up for pickup. They literally just do the shopping for you while you stand at the counter. Not the most convenient when you are short on time.

Jo
Review №5

Very helpful, I have not waited longer than 10 minutes for help at this store.

St
Review №6

At NAPA store #20 is a youngin named Joe. I am herein recommending him a salary increase due to his excellent performance. Joe was the only one out of total five different A/P stores who figured out my hose problem...I meant the fluid hose for my car

Ke
Review №7

Had what I needed, and a lot of stuff that I wanted.

An
Review №8

Theyre such nice people they helped me put wipers on.

Za
Review №9

The staff were helpful in finding what I needed and walking me through how to repair my tire. They even let me use their air compressor! A+

Ra
Review №10

It was very busy, when I was there waited, just for a check out.

Ca
Review №11

Jose gives me renewed faith in anything related to the auto industry! He went above and beyond to help mind some parts that I wouldnt have to pay so much money for, this single mom appreciates the customer service that comes with a smile! Thanks NAPA & Jose! My new go to place 😊

Fr
Review №12

Came here to swap out my wifes battery. Forgot a socket wrench, the guy behind the counter was patient and helped me get the right size and extension length to use real quick without charge. Absolutely helpful.

He
Review №13

I got the best customer service. They were so helpful and polite courtesy.

Pa
Review №14

My sons car broke down near this NAPA. I went there to have my battery tested and I ended up having to purchase a new one which I expected due to the fact that the battery was over 4 years old. Going back to the broken car the new battery did not help. I discovered that it was a blown fuse that was connected to the positive battery cable. I took it to NAPA to get a replacement only to find out it is something I could only get from a dealer. This taking place on a Sunday means I was out of luck because every car dealer parts counter is closed on Sundays it seems. The NAPA salesman was determined to help me get this resolved. After what seemed like an hour he was able to locate a car at a salvage lot which ended up having exactly what I needed. Awesome customer service. Thanks to that salesman I was able to get my sons car running in no time. I didnt catch his name but that guy deserves a raise.

Er
Review №15

The best store to buy parts and or any shop materials needed. Jalil always takes care of us an all our needs.

El
Review №16

Today I went in for rear brakes worth 16 bucks,I ended up buying some cleaners as well.They were all on sale.Very nice

Ol
Review №17

We had to take my brother to this napa it was the closest one my husband frank Nielsen works at the 27th ave thomas store mission accomplished thxs babe!!

Th
Review №18

Great shop. Fantastic service! Highly recommended.

Ty
Review №19

Great company but horrible service at this location. Besides the two guys in the front with a bad attitude, I went to buy spark plugs and they only have 6 when my model car only comes with a v8, and on top of that guy tells me he doesnt know whats the next closest location... What a joke Ill take the extra mile to visit Penny Pinchers Auto from here on out.

Ri
Review №20

The parts guys at this naps are the best. Knowledgeable, helpful, fast and friendly. Thanks NAPA

Sa
Review №21

Richard try his hardest to get you in and out great crew.

Do
Review №22

They know there job....

Mi
Review №23

Fast customer service really know their stuff

To
Review №24

Took real good care of me

d
Review №25

Bryan makes it happen he gets the job done

Fr
Review №26

Fast and easy to get to very helpful tech.

Ca
Review №27

Always a pleasure

Ma
Review №28

Excellent customer service

Tr
Review №29

Good place close to home

Ga
Review №30

Great employees, very friendly and helpful!

Ji
Review №31

I dont know,I do not nor will I ever go to NAPA.

fe
Review №32

Very efficient

JE
Review №33

Very knowledgeable, prices a little high, but large inventory

ch
Review №34

Way over priced for parts. Rude people not willing to help

Pa
Review №35

VERY NICE AND VERY FAIR GREAT👍👍👍

ar
Review №36

It feels more commercial then personal

Pa
Review №37

Seems like the guy that gets annoyed while youre asking for help while hes on the phone still works there. This place lost my business. Needed a couple grand in parts and his attitude made me go elsewhere. 😒

Ri
Review №38

Always a good place to buy auto parts

bo
Review №39

Dont have much parts. For older cars

Am
Review №40

Low staff leaves you in hold too long. In store wait just as bad.

Re
Review №41

Service guys and girls were great.

Yv
Review №42

They have what need like paint! And other stuff

Wi
Review №43

Great place to get auto parts

Ti
Review №44

Not very friendly to D.I.Y.

Da
Review №45

Poor customer service I waited 20 minutes before I was helped

Be
Review №46

They saved the day when my break lights went out.

A
Review №47

Employee was annoyed that I was bothering him while you was using his phone

Jo
Review №48

If you have a hard to find part come talk to these guys.

Da
Review №49

Thanks for all of your help

di
Review №50

Very helpful people

St
Review №51

Very large store with lots of parts

RJ
Review №52

Friendly staff

JO
Review №53

Yay

Ke
Review №54

Awesome and helpful staff

Ed
Review №55

Over priced not a great selection of parts

Pa
Review №56

Employees dont even acknowledge you ! They have nothing to do and they wont help !! How does this place make money ?I faxed my wholesale information 7 times to open an account but they never did open it since 4 month ago.

Cr
Review №57

Great service.

ma
Review №58

Rude, not helpfull

Do
Review №59

Good paint for automobiles

An
Review №60

Prices are hust too much

Fe
Review №61

Helpful People

Co
Review №62

Nice

Er
Review №63

My place for auto parts!

Do
Review №64

Okay place

Co
Review №65

I found what I wanted and the price

Ed
Review №66

All very good people and they have everything they need

An
Review №67

Well

Fr
Review №68

Very bad customer service

Ca
Review №69

It is useful

2c
Review №70

ATMs are very slow not good

Information
21 Photos
70 Comments
4.1 Rating
  • Address:424 E Buckeye Rd, Phoenix, AZ 85004, United States
  • Site:https://napaonline.com/stores/az/phoenix/424-e-buckeye-rd?cid=pl_yext_gpc_GenuinePartsCompany_26929
  • Phone:+1 602-254-6643
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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