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Copperstate Alternator & Starter
3807 N 35th Ave, Phoenix, AZ 85017, United States
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Copperstate Alternator & Starter
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Ma
Review №1

Id been looking for a new or rebuilt alternator for an older FJ 60 and wasnt able to find one anywhere. Copperstate was super fast, had very reasonable pricing and was very easy to work with. I wish that I had just gone to them at the beginning! 11/10 would recommend working with them in the future.

Da
Review №2

This review is for two alternator purchases.I like doing business with Copperstate. They offer great value and a lifetime warranty. I have purchased alternators for both of my vehicles. One vehicle, a Lexus, the alternator is difficult to get to and takes a number of hours to pull it out from the bottom of the engine compartment to replace. The other vehicle is a truck and the alternator is right on top and can be replaced in about 15 minutes. This makes a difference when making a buying decision. The alternator purchased for my truck was a decent price and a lifetime warranty replacement and performs satisfactorily with an output of about 14 volts. The unit installed on my truck only has about 3,000 miles on it. As I stated its only about a 15 minute job to remove and replace the alternator when it eventually fails.My car is a different story. I purchased the alternator 30,000 mi ago and not only did it fail but it literally burned up on the inside and shorted out and ruined the battery as well. To make matters worse I did not have the time to be able to do the diagnostic and replacement myself so I had to resort to paying a shop to do the repairs which was right around $900 including a battery. The original Denso OEM alternator lasted for 75,000 miles. This lifetime replacement from Copperstate lasted just over 30,000 miles. By this measure I would have to pay for a shop to replace the Copperstate unit twice whereas an original OEM is expected to last a minimum of 70,000 miles.In conclusion, if you have a vehicle whos alternator is either expensive labor wise or time consuming to do it yourself to replace and youre going to keep the vehicle I would recommend purchasing a certified OEM replacement for a little extra money. If you have a vehicle whose alternator is a simple do-it-yourself job or a relatively simple remove and replace for a shop then I would recommend the copper State products due to their value and lifetime warranty. I cannot say whether the longevity can be expected beyond 30,000 miles or not. This is just my experience. I will however keep using the lifetime replacement for my truck as it is an easy job when the unit needs to be replaced. For my Lexus I opted to purchase an official OEM denso unit as they are what is installed at the dealership and the longevity is expected to be considerably longer based on my experience and likely reducing costs in the long run.

mi
Review №3

Its was great at Copperstate Alternator & StarterGreat guys Juan and Danny were both a big help finding what I needed for the 1957 Jeep FC150 IT Was a 6 volt deal and no problem for them.

sa
Review №4

Bought a 320 high output alternator since then voltage been sitting at 14.6,highly recommend getting one from cooperate and support your local business. Big thanks copper state.

Ba
Review №5

Good old fashioned starter alternator generator rebuilder. Not just a parts store.

Ry
Review №6

Searched all over town for an alternator for an industrial sweeper. After no luck, I started looking up rebuilds and came across Copperstate. Spoke to Dan over the phone and after a couple part numbers later, he had what I needed in stock and for half the price of what I found online. Highly recommend these guys!

Va
Review №7

They do not honor warranties, the guy at counter accused my mechanic of breaking the alternator just so they dont have to honor the warranty. The sad part is yes people do take advantage & other peoples actions reflected on us. We did nothing malicious we just wanted our warranty honored!!In regards to Copperstate ResponseIf it was improper installation it would not have lasted this long 10 months, it literally broke in front of another witness, not due to our fault. Things malfunction & break & at the end of the day nothing was offered to resolve the issue, we simply got a Sorry I cant help you, bye! Very unprofessional!

Sa
Review №8

Good so far! Truck fired right up with no issues! Good clean place. Fast and friendly people! And prices are reasonable!

Da
Review №9

Service was great product even better

Sc
Review №10

Dont waste your time at the parts store hoping they give you the correct alternator. Go here! Made the drive from Chandler. Danny and Juan were a pleasure to deal with and found the exact replacement that three other part stores couldnt get right!

Br
Review №11

Best place to go for all your starter and alternator needs. saved me 50% over the competition. highly recommend

Bo
Review №12

Copperstate Alternator & Starters. I would share with you. I shopped around looking for a deal on a Alternator for my 2001 Chevy pickup. I called all the basic companies. Autozone, OReileys and Penny Punchers. The price was outrages. Then I remembered about Copperstate. I got a great deal on a rebuilt Alternator for half the price and they give a 1yr warranty. Also very nice staff and very professional. I recommend CopperState!!

Al
Review №13

Purchased the Pure Power High output 250 amp alternator from them. I appreciate the honesty of the gentleman I spoke with through phone as he did not recomend to me purchasing the wiring kit as my SUV is 100% stock. In comparison of the reman alternator sold at the dealerships for my vehicle, the price is the same but the the Pure power has 2 year warranty vs 1 year from the dealerships and it is a good upgrade from a stock 130 amp alternator. My mechanic is also impressed by the build quality of the alternator and it looks brand new. Lets see how it will hold up through the years of use and Ill give an update. But as for now, I am very satisfied.

La
Review №14

The customer service offered by Juan at Copperstate is nothing short of amazing! I had a very unique starter off of a tractor that the dealer wanted to charge me an arm and a leg for. I spoke to Juan and he told me to ship it to them so I did. I am very glad that I did because he was able to find me an identical, new starter at a fraction of the price and the kicker is that I mailed my starter to him yesterday and he is already mailing me back the new one today! Amazon cant even match that! Great job Juan and Copperstate! Keep up the good work!

Em
Review №15

Stop by to have my alternator rebuild there is a person that atend me very professional my alternator is out of hot rod so I ask if they could rebuild mine the Hispanic person in front ask for help on back this smaller person came out try to tell me that they had the same alternator for my application and I told him that the one he was trying to sell me is not same mounting points are different he got mad immediately and start shaking his head I told him we had measure it he was not happy at all he start giving me attitude I left did not give him my business

ja
Review №16

I had purchased a High Output alternator from Copperstate just about a year ago for my 1968 Bronco, the alternator quit working 3 days before the warranty expires. Went in on a Saturday afternoon and Juan helped me out with exchanging for a new alternator. I can truly say that the customer service was beyond great, I have made purchases all over the valley, but Copperstate is number ONE for customer service and treating customers with honesty and respect. Thank You Copperstate for a quality product and keeping it real for your customers.

Jo
Review №17

Dropped starter off and explained slow crank and dead spot. Told 10 days and $89 for labor alone. No invoice just verbal confirmation that theyll call when complete.Strange.Picked up starter and thought it looked AMAZING! After $140 I was hopeful.Installed on race car and immediately there was an issue. Cranked but still slow. Massive current draw which impacted crank signal. Thought it was cables so I ordered $150 worth of shielded cables but no change.Took car 1800 miles across country to have starter click with the same dead spot.In need, I purchased a OReillys remanufactured for $95. Results? Spun like an animal. No crank sensor issues.Called Copperstate and spoke to Danny who was less than interested or organized. Asked for the owner Steve to give me a call.Waiting for resolution.Buyer beware.

Ka
Review №18

This place is GREAT! I was searching for an alternator for my 2008 BMW online and couldn’t find a better deal anywhere. I ordered my last alternator on amazon and it failed within 5 months! These people beat amazons prices by over 30% for a better quality alternator. You will NOT regret doing business with this friendly staff and low prices!

Dr
Review №19

Guy was very helpful, even had the alternator in stock that we needed & we even got it on a discount 🤩 instead of 300$ from AutoZone we came here and got it for half the price !!!!!

Tr
Review №20

I purchased a project vehicle with a starter that had been rebuilt by this place not long ago. The starter had a tag on it with their phone number and had never been used since being rebuilt. I got the vehicle running but the starter failed within a couple of days...it has a dead short internally. I called and asked if there was any chance they would stand behind their work or at least work with me, as while I was not the original purchaser, all symptoms pointed to an issue with the work performed as the failure was almost immediate once put into service. They told me in no uncertain terms that they would not. I wasnt expecting a full warranty but the rudeness of the representative and the unwillingness to stand behind their work sent me elsewhere. Instead of using an unfortunate circumstance as an opportunity to gain a loyal customer they made an enemy instead. There are too many far more reputable starter and alternator places in the valley to have the attitude and lack of customer service I received from Copperstate. Go elsewhere.

As
Review №21

I am now a faithful customer and highly recommend Copperstate Alternator & Starter. After I purchased an alternator from the Tucson store to be shipped, they did me the courtesy of calling me to tell me the Phoenix store had it in stock. That saved me waiting an entire weekend to fix my vehicle, and they refunded me for the shipping I had paid for.Its difficult being a woman who works on their car sometimes when dealing with the auto industry. But I was not talked down to, or treated ant differently by the gentlemen at Copperstate. They were helpful, kind, and genuinely good people! I hope I dont need to replace my alternator again anytime soon, but when I do, this will always be where I do business.

Al
Review №22

Great price with unbeatable prices. Customer service is outstanding! Jaun Cardoza was great helping me on a return. Appreciate the service!

Ji
Review №23

I arrived at front door, (cant come in because of covid). The guy is on the phone for about 5 minutes before attempting to help me. I then ask for a specific alternator that said on their website was available was not. I then asked if he had the other one that the website said they had in stock. No sorry were out of that one too. By now another customer arrives and he asks me if he could take care of him real quick. Ok I said. 6 minutes later after helping that customer I ask if he could test my old alternator. Ok he says but itll be a few minutes because hes alone at the shop.I said ok and went to my car to start calling other shops for an alternator. About 10 minutes later he comes out to my car and says his machine is not working. I go back to the front door to retrieve my alternator and placed it in backseat. Before leaving Im calling another shop and about 5 minutes later he knocks on my window and says his machine works now .Ok thanks Ill bring it back in. I bring it to the front table and set it down and return to my car. 10 minutes go by so I go back to the door and it hasnt been touched and no sign of the employee. I grab the alternator and left. I would never go back to that store again. I seriously dont know why they are even open.

Na
Review №24

Stopped by the other day and Juan Cardoza really helped me out with a new Alternator. I ended up showing up to the shop a little later than what I had said when I first called and Juan was going to call me to say he would stay open a bit longer after closing time just so I could make it and get the part I needed. He was extremely professional and kind. Since I brought my old alternator he even took his time to make sure the new one I got was the right one by comparing the two. If I find myself ever needing more parts Hopefully Juan Is the guy that end ups helping again!! Juan, you rock and thanks again!!! All the Blessings to you and yours!!

La
Review №25

I was having trouble finding a quality alternator for a 2006 Hyundai Tucson, and they really came through for me. Fantastic prices and they were very friendly! Core exchange charge was super reasonable! I cannot recommend these guys enough! Def gonna reuse them for all my alternator/starter needs from now on!

Jo
Review №26

This is lee, I was extremely happy to find a new place to buy my starter and alternator needs in the future. Juan at the counter was very helpful, great customer service and I will most definitely refer to friends and family. Prices are extremely fare, well worth the stop.

Ev
Review №27

First time customer and I was impressed with the service from both employees at the counter. Juan cardoza clearly knows his stuff and that definitely makes the process faster. I got an alternator for my infinity g35 for an amazing price. Thanks guys, you won my business for sure

Sl
Review №28

Ran into an alternator bind and these guys saved me! Spoke to Juan on the phone, he was kind and informative. Alternator was budget friendly, came with a 1 year warranty, and service was GREAT! Well worth the drive :) Ill be calling Juan should I ever need another alternator!!

Jo
Review №29

Ordered a Starter from this company online. Price was $95 and all the information was detailed to what they where selling it for online. Come to find out, it was brought to my attention that the starter I was purchasing online was not the right price, information, and picture. I asked them to honor the price online. The owners response was NO. A $20 dollar difference. 24 hours later they updated their website. It is sad to point out mistakes, which do happen, but proof read and check your items before you post them. Another thing is if you truly want peoples business and loyalty at least admit it was a mistake and give them the price which was posted. Strongly recommend not going to this business

Os
Review №30

Bought an alternator from them because I thought it was a great price. Biggest mistake ever! The alternator did not charge the battery. Took it back and they claimed that it worked. Installed the piece again and it still was not functioning. Took it to the mechanic and he said that it was the alternator all along. Ended up paying for labor+new alternator+they would not give my money and/or core back. Cost me way more than it should have for dealing with a shady company. *zero stars* DO NOT RECOMMEND.

Ni
Review №31

Best price, fantastic and knowledgeable service, and a print out of the alternators tested specifications... the whole shopping experience was great!

St
Review №32

OEM rebuilds with quality you cant beat. Just look in the shop you can see its clean and organized that gives you a sense of security. The price is on poi t too.

fe
Review №33

EVERYTHING WAS GREAT EXCEPT FOR HE FACT THAT DANNY TOOK OUR MONEY AND NEVER EXPLAINED ANYTHING IN DETAIL I PREFERRED TO WORK WITH JUAN BECAUSE HE SEEMED MORE GENUINE WHEN IT CAME TO EXPLAINING THINGS IN FURTHER CONTENT! DEAL WITH JUAN TO HELP SAVE SOME TROUBLES

Pa
Review №34

Fantastic customer service. Owner was friendly and gave us a great deal. 10/10

Th
Review №35

Alternator went out on Friday and after calling advanced, and OReilly and autozone and even walmart, couldnt find an alternator for under 100. These guys not only had it in stock, it was only 89 and finished and refitted to look and run like brand new. Even came with a test result sheet from product testing. Plus a 1 year warranty. No long lines. Under 5 mins, will definitely return and reccomend to my friends!

Va
Review №36

Juan was so helpful with refubding for the return and core . Friendly and efficient.

La
Review №37

Half the price quoted at parts stores and great service. Juan Cardoza had my alternator ready and waiting when I arrived and took the trouble to make sure it was a perfect match to my core. Ill be coming back for future business.

Ji
Review №38

Great service

Ho
Review №39

I saved $130 with alternator as compare to Auto zone. Best thing I like was, the gentleman name Juan did superb (no words to explain )job with Custmer service. He make me feel like family when i was on the phone and also at the store. 10*s Kumar

rj
Review №40

Drove 35 mins for part that was incorrect. I was told it was in stock and upon examination it had improperly sized bolt holes and wouldnt have fit.. total waste

De
Review №41

Business was a pleasure saved me 1/3 on retail vs the traditional parts store. Solid craftsmanship

Jo
Review №42

Shout out to Juan of Copperstate Alternator & Starter for his EXCELLENT customer service on getting me the replacement alternator for my 2005 Lexus GX. Thanks Juan & team!

Ch
Review №43

Juan was very nice and made this a quick transaction

Ch
Review №44

Excellent service. Had to have a pulley changed and Dan helped me out quickly and was very pleasant.

Li
Review №45

Great employees and great deals!

Ch
Review №46

Great prices great service ask for Juan hes is respectful and helpful he will make sure you get what you need highly recommend this place

AS
Review №47

Quick ordering, friendly staff.

Ri
Review №48

For me It was a very pleasant experience to find this place, not only I found the item I was looking for but the price and service, and the knolledge and profesionalism of the sales person Juan Cardoza, made my trip to phoenix worth it

ke
Review №49

Bought here because they know so much about alternators, and even bench tested my old one (dead) and the one I purchased.

Br
Review №50

They had my alternator in stock and $40 cheaper than the closest competitor. This shop is a great find.

Jo
Review №51

Juan was very helpful, very knowledgeable and great price!!!

St
Review №52

Saved$$$ Great service.

Ma
Review №53

I needed a alternator for my forklift called all over town and no one had it. I called Copperstate and they had the alternator in stock and delivered it to me that day!

To
Review №54

GREAT WORK AND GREAT SERVICE

mo
Review №55

I found what I was looking for

J
Review №56

Good opposite

Da
Review №57

Excellent service

Ma
Review №58

Terrible service.

Ar
Review №59

Copperstate alternator does very good workAnd fast service.thy know what thy are doing ...Copperstate alternator do a good job and fast and know well what they grab and very price-intensive ... they have parts to change or they reconstry you the same as you did. 100% Recommended ..

Information
31 Photos
59 Comments
4.4 Rating
  • Address:3807 N 35th Ave, Phoenix, AZ 85017, United States
  • Site:https://phoenix-alternator.com/
  • Phone:+1 602-253-4155
Categories
  • Auto electrical service
  • Auto parts manufacturer
  • Auto parts store
  • Auto repair shop
  • Electrical supply store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:8AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
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