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Windshield Replacement in Phoenix, High-Tech Auto Glass
3920 E Thomas Rd, Phoenix, AZ 85018, United States
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Windshield Replacement in Phoenix, High-Tech Auto Glass
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su
Review β„–1

Great job with the technician - seems knowing what he was doing 😁. And great customer service from Ester and Jacob! They patiently answered my questions and sounded very knowledgeable. I had my windshield replaced a couple days ago. So far so good. If any problems come up, I will note here againπŸ˜…. But they have lifetime warranty. So I shouldn’t be worried 😊. Anyway, thanks! Oh forgot to mention great price too!

Ha
Review β„–2

When I called the business I didnt need to wait for an answer. They were really polite and professional. The lady answered all my questions and they were flexible with the time they can come. The guy called me 20 min before he came, and left me a text after a he finished his job. I didnt need to be near my vehicle at all. I left it unlocked and he came and fixed it, clean job and fast. Left money in my glove box and locked my car. Texted me a pic that its all done. Im super happy and highly recommended this company.Excellent customer service.

Da
Review β„–3

They showed up a day late, but called in advance about the windshield they had in stock was damaged, so they needed to get one from Tucson and schedule the following day. I was impressed by that professionalism, and concern that they didnt want to install something damaged. When they did arrive, preceded by a text to let me know, the tech went right to work and got the new windshield in fairly quickly. He also explained when to remove the tape and other various precautions with the new windshield, and the work he did looked great. Awesome job, and Id definitely recommend them, and I will certainly use them again!

In
Review β„–4

Great service! The rep on the phone was kind and explained to me the whole process with the insurance! Made it super easy! The guy that replaced the windshield was on time and professional! Very happy!

ca
Review β„–5

This place is amazing! Called and got a great quote and the worker was there in under 2 hours to fix my windshield same day! The people on the phone were extremely helpful and professional, and overall a really great experience! Highly recommend (:

Ra
Review β„–6

We were on a driving vacation when a rock cracked our windshield. We called High Tech Auto Glass and spoke to Esther. She was incredibly helpful and was able to get our windshield fixed the same evening. The technician was great and replaced it in 20 minutes. I would highly recommend them as they are a quality company.Ray Nicholus

Je
Review β„–7

This company had wonderful service!! We had an appointment with another company and they bailed. I was so upset and without a car on a day I desperately needed one. Within an hour of calling High Tech Auto Glass, a team was at my house with a new windshield to install. I was so thankful to find them! Very professional and quick! I would highly recommend them!!

To
Review β„–8

I called with really short notice as I learned my son was leaving Phoenix for California the next morning to visit friends. The two installers communicated well and replaced windshields on two of our cars. Great work, very professional and they worked well past dusk to get it done. Prices were very reasonable and not only will I use them again, I highly recommend you use them. I found them online, called, left a message, and they returned my call within 2 minutes. Every aspect was handled perfectly. I have zero cons to report, none. 100% positive from product, to install, to team members. I gain nothing by writing this and usually I don’t bother but this group deserves praise. Thank you!

Da
Review β„–9

I had a really good experience with this company. They walked me through dealing with insurance, got me a much better price than the company affiliated with my insurance company, and were able to replace my windshield the next day. They came to me and the replacement was done in less than an hour. They even recommended an adjustment I could make to my insurance so my deductible for windshield replacement was not so high. No complaints here, would recommend to a friend.

Ma
Review β„–10

Excellent service by high tech auto glass! The girl Esther was very nice on the phone and the tech arrived on time and did a great job.Love my new windshield.Thank you

De
Review β„–11

The technician was quick with the windshield replacement but I was most happy about there was no whistling noise. I had another windshield replaced on another vehicle and work was not done right because when you got up to 45 mph there was a whistle sound so πŸ‘πŸ‘ great job

An
Review β„–12

Yuval and Jacob were great to work with. They kept me informed on the status of my windshield and found a replacement faster than expected. I highly recommend High Tech Auto.

Ju
Review β„–13

Had a great experience from the start. Their prices are more than fair. Wonderful customer service! Very professional! I recommend them to anyone who needs their windshield replaced!

Ma
Review β„–14

Quelite was very professional and personable. I highly recommend this company. They were very fast and did great work!

cl
Review β„–15

When calling several glass companies for an β€œout of pocket” quote for windshield replacement, Mike immediately returned my phone call. It was entirely a different conversation then the prior calls to other glass companies. Mike obtain all information needed all at the same time of being personable. Overall, highly recommend. Professional, good quality, on time, and most importantly, true to being 100% authentic and personable.

Ka
Review β„–16

I called to inquire about a new windshield and happened to get Mike, the owner. He was very helpful and explained the process, from verifying the insurance to the install. They came out next day, installer was polite and had it replaced in less than one hour. Very happy, thank you!

Oc
Review β„–17

High tech auto glass made the process of replacing my cracked windshield easy and convenient. Mike was professional, quickly processed my claim and scheduled an appointment the next day. The technician was on time and installed a new dealer windshield. My experience was much better than when I used my insurances auto glass company (Safelite) and I recommend High Tech to anyone who needs windshield replacement.

Al
Review β„–18

Very Professional, kind and courteou, fast and great service would recommend them anytime to family and friends. Thanks guys great service. Alex

Pr
Review β„–19

These guys are amazingly fast. And the prices ate really good.

Sa
Review β„–20

This place was amazing. I checked out Safelite first because they’re obviously so popular. The quote was insane. I called this place because they had great reviews and the quote was $400 less. Insanity. So I was able to book it for the next day. The window was 2-6 so I assumed they’d be somewhere in the middle. I got a call at 1:45 asking if the technician could be there in 15 mins. He was right on time was super nice and professional and the whole thing was done in maybe 20 mins. Amazing quality, price and professionalism. 10/10 recommend. Never using anywhere else.

CJ
Review β„–21

Guys did a decent job in my windshield. They didn’t even let me know they were finished and i came back out the house and they were gone. Check my sunglasses case and my shades were missing. I’ve never dealt with a place that didn’t call you out to check the work once it’s done. I’ll be speaking with the office tomorrow to see how to remedy this issue.

Ke
Review β„–22

They did a good job and the two men that came to the house were very nice and professional. There was confusion on the incentive but I liked how the manger contacted me to rectify a d make it right. It reassured me this is a good company that is honest and trustworthy!

Da
Review β„–23

First time going with them. Definitely going to continue going to them. Moving here to AZ Ive replaced my windshield three times in three years. Mike was very informative and great to work With! Thanks guys!

Mi
Review β„–24

I just had my window replaced yesterday, so Im not sure what it will be like in the long term, but so far so good. It came w/ a warranty so Im sure it will be fine either way. They showed up and replaced it very quickly. I didnt use insurance so I was surprised at the great price. I will never use Safelite again- not only are these guys far far cheaper, but they didnt add an additional fee for coming to my house to install it.

Ta
Review β„–25

Absolutely loved how helpful you guys were and Thankyou Felipe for getting my service scheduled and out of the way so i no longer have any worries

Me
Review β„–26

This company was professional from start to finish; from the moment I called to get a quote to after they replaced my windshield. They were straightforward and honest with me through the entire process. They were able to get my windshield replaced on my time. Great communication from when they were heading to me with and ETA, to when they arrived, to when they were finished. Highly recommend High Tech Auto Glass!

Of
Review β„–27

Literally the best service in Arizona, after calling few companies regarding replacing my windshield I got to High Tech Auto Glass, good communication, 5 start service, very easy to deal with and very professional. highly recommended. 5 STARS, but I would give 10 if I could!

Ch
Review β„–28

I got same day windshield replacement and it was done quick. The guys were very professional, courteous, answered all my questions and they did a superb job. I will definitely use them again.

St
Review β„–29

Excellent customer service and prompt, fast replacement of my windshield! The technician showed up to my place of employment and quickly got to work. Had old windshield off and the new one installed in about 25 minutes. I highly recommend High Tech!

Gr
Review β„–30

While the staff on the phones was helpful, the install was anything but. After my windshield was installed, I noticed it came pre-etched(after I was assured it would be the same quality as dealer glass, yet it didnt even fit flush. There is a small gap between the windshield and roof of car that was never there before). When I tried to clean it(incase it could be buffed out) I noticed whatever scratched my window also put a permanent scratch on my rear view mirror. Then I noticed all the grease the installer left on my leather seats. While they gave me $125, I had to spend $89 of it($19 on leather cleaner and $70 at the lexus dealership to get them clean when the cleaner didnt work). I tried calling them on Saturday after the install but they were closed and now its Tuesday and no return call. I saw all the positive reviews but no clue how they got so many with the way my replacement went. Maybe friends and family reviews? Pretty disappointing...

Ei
Review β„–31

Amazing service! Easy to set up and guided me along entire way with the insurance company. Replacement took less than 20 minutes! Highly recommend!

Re
Review β„–32

They were quick and easy and affordable! Will recommend and use them again.

Ma
Review β„–33

The dudes who fixed my windshield were super helpful and fast, definitely would use their service again.

Da
Review β„–34

The initial amount of cash they offered was low but when I told them the other quotes I received from other companies they offered me more and beat the other offers. They came to my place to fix the windshield and were very kind and friendly. Very pleased with the service.

Ra
Review β„–35

The tech was timely. The job was done efficiently. Everything was clean. The company worked with our insurance prior to installation so there was no out of pocket cost. Mike/Supervisor checked back afterwards to make sure we were completely satisfied. We would definitely work with them again!

Mi
Review β„–36

I was pleased with his work. He arrived within the time frame .

Ju
Review β„–37

Punctual!!! This company was reasonably and quick. I would definitely recommend them. The tech was professional and explained the directions on when to wash my vehicle. I give them a 5++

Je
Review β„–38

It was very good except they showed up a lot earlier than expected. It was a good thing we were home.

Tr
Review β„–39

STAY CLEAR!!This is the worst experience I have ever had with any windshield company in the valley.I called to setup a windshield replacement. They came a few day later and replaced my windshield no hassle, golden.Working from home during COVID-19 I don’t drive my car every day. I left to the airport (PHX) 3 days after they installed my windshield, I noticed some plastic clippings on my floor mat and didn’t think anything of it. When I was on my commute back the plastic/rubber lining around my windshield on my vehicle was dangling off and basically snapped it in half from the wind.This is the fun part, I got out of my car to review the issue and it looks like the plastic clips were snapped off during the install and they failed to mention that to me.I have been calling the office multiple times I have had 2 technicians come out to β€œasses” the damages and both times have told me that the β€œoffice” is getting me a replacement part. No one has called me and nobody has set up a time to come fix the issue and the technician took the part…The conclusion of this story is, if a company is going to provide a service please do the service and not break things on my vehicle that you’re not willing to replace or repair.If ANYONE uses this company please stay clear as I have heard many more negative comments as I have done more research after damage has been done to my vehicle.I have also reached out to my insurance company and requested a complaint.

De
Review β„–40

The team has: good customer, very professional, and the technician did a good job replacing my windshield.

Ch
Review β„–41

I would like to say that the person who came to my house was very helpful and polite and professional. He was done in no time and did a great job. WOULD RECOMMEND THIS COMPANY TO ANYONE..THANKS GUYS FOR FIXING MY WINDSHIELD..

Jo
Review β„–42

Installer showed up on time. Was professional and polite.yold me approx how long this would take. Did the instalment. Explained to me how to treat the new windshield . Offered to answer any questions. I am pleased with the job.

Mi
Review β„–43

Great service, they were actually early which is a miracle with most businesses and the service was fast πŸ’¨ . The technicians were also very friendly and stayed in contact with me the whole time also the price and quality is top of the line will definitely be using them again any time I have any auto glass work that needs to be done thank you guys

Tr
Review β„–44

Their technicians were very knowledgeable & professional and timely! I would highly recommend them for any windshield replacement or any other service that they provvide! The owner got my windshield the same day I called, and it was installed in less than 24 hours! The entire staff was awesome & very accomodating! I give them 5 stars!!!!

Ty
Review β„–45

Replaced my window the day after someone broke into my car the night before. workers were cool, showed me how they did it and all. wish i could give em 6 stars

Er
Review β„–46

I would never recommend anybody using this company. They believe that cause they give you cash back that entitles them to be late, not communicate, book appointments they have to reschedule and just say oh well we give you more cash. As if my time is worth the money. Well the money isnt needed the windshield was buy they forget that part. Very unprofessional and highly disappointed this is how business is conducted.

Jo
Review β„–47

I spoke with Mike and he was very professional and knowledge of the work to be done was great. The worker who came to the house to replace the windshield was professional and he didnt take a long time, maybe 40 minutes -50. I would recommend this company.

Sh
Review β„–48

Great service and professional team.They came right on time and finishedright on time .Quick and clean jobHighly recommend

Am
Review β„–49

Very friendly and and professional… They are fast with insurance claims on replacing windows very pleased with there service. I would recommend them to anyone

Ca
Review β„–50

If I could give Hi-Tech Glass 10 stars, I would. Chy, the appt. setter, was friendly, had a sense of humor, and was very helpful. She got my insurance company on the phone for a three-way conversation, which saved me time.Daniel, the young man who replaced the windshield, came out when they said he would, was friendly, professional, and replaced my windshield in about 20 minutes. While I hope I get no more cracks in the future, if I do, I will not hesitate to call Hi Tech Glass again. They are the best!!

Sa
Review β„–51

Everyone I dealt with was very friendly, helpful and professional. I had a few questions and everything was always answered. The technician that came out was one-time and very friendly. I would highly recommend this company.

Jo
Review β„–52

This company was very nice to work with!On time, patient with my insurance companyMobile tech was excellent and very knowledgeable with 17 years experience!Very happy with the work done today!

Sy
Review β„–53

They were all professional. They did exactly what they explained they would do and it was easy for me.

Ho
Review β„–54

It was good except for your technician speaking in Spanish on his phone a lot. And very little interaction with the customer. Needs to work on customer skills.

Ri
Review β„–55

Overall liked service and liked they had a phone number that I could actually speak with a human unlike Safellite.

jo
Review β„–56

Outstanding customer service. Fast and easy.

J
Review β„–57

Windshield replaced; so far, so good! They’ll ruin the experience if they call me often asking if I need more service. We’ll see.

Lu
Review β„–58

Amazing customer service! They are fast and the price was perfect! Highly recommended!!

Lo
Review β„–59

I would give this place a 0 star if possible. First off the day that was scheduled didnt work out, they brought the wrong glass. Secondly they scheduled with me the following day, between 8am-12 pm, the techs showed up at 4:30 pm explaining they had other jobs in the way. Which I can understand having to fit me in an already scheduled day. But what I dont understand, is why my vin plate was removed, there was glass left in the cowl under the hood, glass inside my car, and sealant left on the outside of the car. Im extremely displeased with this companies customer service as well as the work related to the window. I called to express my concern for the vin plate and was told they will be out 3 days later to check it out, for what? What is it that you are going to do?10 of 10 DO NOT recommend this company whatsoever.As well as Im positive they ripped off a chunk of my tint on the passenger window, just to add to the fire

Et
Review β„–60

Ok so the work they did was beautiful and very well done, the guys were nice and respectful and professional. Now the money back that I thought I would receive was 150$-300$ back and I got 0 back. But when I called and started to freak out they were Very kind and professional and they even pay paled 50$ so that was cool. My overall experience with this company I’d say was a good one. I’d recommend them defiantly if you don’t mind not getting cash back for it. The work they do those is fantastic.

Yv
Review β„–61

The technicians were very polite and quick. Had a great experience with this company. Would definitely recommend them highly.Thank you.

An
Review β„–62

Smashed my Tundra Rear window yesterday. Had to drive through snow and rain after. Called these guys, the lady on the phone was super helpful and took all the details even with the noise of the lack of window. She also called me back twice when we got cut off. Today the team arrived and replaced the window for less than I could buy the window for myself. Very courteous and polite. A pleasure doing business with them. Thanks

Ro
Review β„–63

I find them friendly and professional.Very easy to work with you.

Da
Review β„–64

TLDR:Very professional, high availability.Shay worked with me and my insurance company and the technician came the next day to perform a perfect install. I will use again.

Da
Review β„–65

Had a large crack on my windshield for my BMW 328i. The representative I spoke with over the phone was very kind and helpful. The technician arrived at my house on time and was able to complete the job in less than 30 minutes. I’ve had my windshield for over 2 weeks now and have no issues. I will use High Tech Auto Glass again if I get another crack.

Sh
Review β„–66

He is so good at his job and very pleasant. Pleased with his manners. You don’t see that often. He wastes no time. Very efficient.

Ti
Review β„–67

This company was amazing! Mike was incredible, My insurance company Noblr took a day and a half to approved our glass claim. Mike kept in touch with me and my insurance company throughout the entire process to make sure our car was taken care of. He went WAY above and beyond. I called several glass replacement companies before I called High Tech and High Tech is the ONLY company that seemed to want anyones business. Jose our technician was incredible. He arrived on time, he was quick, professional and not only repaired the window and vacummed the glass, but before the window broke, it would slow down in certain spot when we would roll it up, now, it rolls up so smoothly. He left it better than it was before it was broken. Not only that, but They both shared some invaluable industry knowledge with me for the future and for preventative measures. I will refer everyone to this company. They are THE best!

Mi
Review β„–68

Thought I was calling NuVision but it ended up being High Tech. High Tech said they would stay away from NuVison for various reasons so i stayed on the phone with these guys. They called my insurance, USAA and they verifed my coverageI just wanted to try the cash back gimmick. I had 2 windshields replaced on the same day. One window refunded me $120 the other $75 both cash in hand. $195 ehh not bad, at least I have money for sons party.7u

Ma
Review β„–69

They were available as soon as the insurance checked and released the approval.Also very flexible and installed the windshield at aRestaurant we were at the time the technician arrivedThe tech was very nice and professional, and so far I issues (we installed a couple of days ago).

Ca
Review β„–70

Very nice and friendly. Came to our house and and the next thing we knew .. . DONE! βœ…

De
Review β„–71

Friendly, prompt, convenient And competitive. No surprises and quality work

Sa
Review β„–72

Very fast, prompt and courteous service. Showed up when they said they would and always called prior to arriving. Priced right too. Thank you high tech auto glass for a great windshield replacement! Highly recommended.

Jo
Review β„–73

They were very professional and got the job done sooner than expected. I would HIGHLY recommend using them to anyone and will definitely be calling them again next time I need any help with auto glass.

Ga
Review β„–74

Best price around! Quick and friendly!

Ma
Review β„–75

I have used them for years and many windshields thanks to the rocks flying on the highway! Thanks Arizona LOL Minor details. This time he was on time, I was late! Waiting just where i had said and plenty of con tact via phone and texts! Outstanding install and service . Tipped well!!! Will use again ! but hope it is not for awhile. Haha ~ Neuβ™₯

Ac
Review β„–76

Great customer service.. Wonderful installation! High tech auto glass its the exact words for this business. Im very satisfied.. Ill use them in future for all my vehicles. Highly recommend!

Al
Review β„–77

Im extremely happy with the service I received for my 2017 Mercedes Benz. We called the insurance together and opened a claim and same day by the afternoon technician showed up with the new windshield. Im so happy with the high quality of customer service. From the first call with Mike until the end was very professional, quick, and trustworthy. I wish all companies would take great pride in what they do. I would 110% recommend them to everyone and to all my family and friends. I would definitely use them again.

St
Review β„–78

2 no shows. I didnt get a call back about no-show on a reshedule until Tuesday. On 3rd appointment, you showed up with wrong windshield. Ive had new windshield for day. I have no idea about quality of anything yet....9 days after your first no-show.

J
Review β„–79

They were on time, flexible, and on point with getting the job done. Once the claim got approved by the insurance inspector in the morning, Chelsy offered for a tech to come the same day to install the windshield. She did a great job from from start to end.

Mi
Review β„–80

The lady helping do the quote is amazing she best all my friends prices and I am a dealer

An
Review β„–81

Was highly impressed by the level of service! They called USAA added me to the line, a couple approvals and they scheduled everything. I barely had to do anything and my windshield was quickly changed. 5 star service thank you so much!

Gr
Review β„–82

Professionalism at its finest! Appreciate the fine work you guys did with my windshield. I never had to leave my home. They guys just pulled up and replaced my broken windshield and I paid over the phone.

Ca
Review β„–83

Excellent service, technician very professional!.

Ma
Review β„–84

Had a quarter size star from a rock on the freeway. Made appointment and the tech team was prompt. I questioned why he did not drill the center of the star like I have seen them do before. He just set up the window mounted clamp and shot the resin in the hole. It did not work too well and you can still see some of the star legs. He said that that was the best he could do. Can’t RE-repair it now so I’m stuck. Will need to replace windshield. Would not use them again.

Da
Review β„–85

Fast and courteous service the salesperson Chi was very instrumental in helping make the process fast and convenient would definitely recommend them to my friends and family

Le
Review β„–86

Great service! Fast & professional.

Ja
Review β„–87

They Polite and friendly and did a great job

St
Review β„–88

They showed up even earlier than what I was told! Very nice and professional! I got back 150 cash! I would recommend this place!

Sh
Review β„–89

Excellent customer service! Referral money given as well as cash for using service!

MA
Review β„–90

My Family Member Is still Waitting For That Company To Pay Her But I Guess They Preffer You To Work For Free

Jo
Review β„–91

Great experience highly recommend.Much more affordable for me and was done pretty quickly(in and out in 15 mins or so)Thank you guys so much will be back again if needed.

Ke
Review β„–92

Great customer service.

Ca
Review β„–93

They were prompt and professional.Technician was friendly and courteous.

An
Review β„–94

I definitely would recommend them to anyone, price was low, glass was great quality and Edgar the technician was very professional, quick and good at the job!!! I will definitely be using them for all my glass needs in the future. Also they came to my house in Maricopa for and wasnt charged extra fees!!!

An
Review β„–95

Excellent customer service and very professional

Ke
Review β„–96

Carlos was very nice and answered all my questions. I highly recommend High Tech Auto Glass to anyone.

Ch
Review β„–97

The installer did a great job.

DI
Review β„–98

Richard came out to Queen Creek and worked with me on my time slot since I needed it to be later due to sick kids. Once he came out he had my windshield replaced in 5 mins and paid me to do it. Thanks Richard Im a High Tech customer for life!!!

Or
Review β„–99

Those guys are professional and very nice! After few days after the windshield replacement, I had an issue with the window and they came and fixed it with no charge. Excellent service and honest service.

Ka
Review β„–100

We had several jobs done by this company and we are very happy with how it went. The guys always were on time and did a great job. Thank you and we will see you next time. The ladies in the office are also very friendly and helpful. Thank you Daniela.

Information
100 Photos
100 Comments
4 Rating
  • Address:3920 E Thomas Rd, Phoenix, AZ 85018, United States
  • Site:http://hightech-autoglass.com/
  • Phone:+1 602-344-9184
Categories
  • Auto glass shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Planning
  • LGBTQ friendly:Yes
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