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Reliable Glass
3104 E Camelback Rd #2005, Phoenix, AZ 85016, United States
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Reliable Glass
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Ja
Review №1

They set an appointment with me, only to cancel it a couple days later, the day before the set appointment because they could not find the glass back window for my truck (or their supplier could not find it). Although, I was able to find it with a quick eBay search. I was lead to believe they had the glass on hand already.

En
Review №2

Excellent service! Changing my windshield varying fast and professional, all of the people are super nice and friendly. 👍🏼👍🏼👍🏼👍🏼👍🏼

Tw
Review №3

The people at this company are all super friendly and helpful. I called and they were able to make an appointment just a couple days later. The price was way better than expected, and overall I was very satisfied with their service!

Ju
Review №4

The sales people and office staff are amazing. They make you feel like an actual person and not just money. Definitely recommend them

Sa
Review №5

Best experience having a windshield replaced! I had my windshield replaced by Kyle from Reliable Glass Jan 2020. Kyle was on time and very professional. He got the job done quickly and carefully and the new windshield fits and looks perfect. Couldn’t be happier with my experience.Thank you Reliable Glass.

Ca
Review №6

I contacted Reliable Auto Glass because I had a huge crack halfway across my windshield after another company improperly installed my windshield. Tiffany was the representative that made me contact them. She was so sweet and really made me feel comfortable with their services and abilities. They got me set up really quick and worked with my schedule to have it done while I was at work. Their even coming to recalibrate everything in my car. I would 100% recommend them going forward.

Do
Review №7

Fast, communicative staff and friendly installers. My car looks great, would send my family here without hesitation. Thanks!

Ju
Review №8

My insurance company uses a third party vendor to handle all windshield related issues that also happens to be an auto glass repair company that shall remain nameless. i never dealt with this issue before so i nearly walked into the trap of thinking i had to use that company instead of the one i wanted, reliable glass. i got them to okay reliable glass and from there it was fantastic.Kayla at reliable glass set me up. she walked me through everything. she made sure my insurance worked for me. the appointment was made based on mutual availability, not just telling me and making me work it out on my end. Kayla walked me through the actual replacement process and told me what to expect day of. she also made sure i had the company number and her name if i needed anything.day of i received a call for a my eta from the tech, Curtis C. and he showed up when he said he would. gets even better. he was so professional and pleasant both in appearance and demeanor. did the work in the estimated time frame and left my car clean. i mean not one fingerprint! everything seems fine and i am a happy customer that would definitely recommend reliable glass.

De
Review №9

They live up to their name. Reliable. I called after my rear window was shattered from a storm. Kayla answered all my questions and was a delight to speak with. She set the repair for the next day, told me they would call in the morning to give me a 2 hour window for the technician to arrive. The next morning, Chris, the technician for Reliable, call at 8:30 and said he would be there between 9-11. He came when he said he would, did the repair in the time he said it would. He was professional and knowledgeable. I would highly recommend this company without a second thought.

An
Review №10

Punctual, professional and courteous. Reliable Glass is a great business to get your glass replaced. Highly recommend them for any of your glass replacement needs. They answer your call and if they are busy at the time, they call you back right away.We have had a wonderful experience with each occasion that we have had them replace our windows in our home as well as our windshield in our vehicle. Again, I highly recommend them.

Ca
Review №11

Reliable Glass was amazing. The customer service was excellent from my very first phone call. They were able to give me a competitive quote which beat out the competition. They offered free mobile service and disposable service for my old windshield. They were fast, efficient and friendly. The warranty is also amazing. Will definitely recommend and use again.

Ta
Review №12

Everyone at Reliable Glass is super helpful and friendly. They take care of everything for you and get your window fixed quickly. I couldnt be happier with my experience with them and I send everyone I know to them and no one has ever had a bad thing to say about the service they received. I will not use any one else for my glass needs. Five stars for sure!!

Ca
Review №13

Had a rock hit my windshield. All services taken care of with windshield replacement. They are approved by StateFarm insurance so they set up the conference call to approve replacement. All I had to do was sign the paperwork. It was that easy. Technicians call before arrival. They are neat clean and friendly. Office staff Was very accommodating. I have no problem referring them for auto glass needs.

Se
Review №14

I started to go with another company but decided not to when the man was extremely rude about timing. I called Reliable Glass and they matched the price and then some. It was done efficiently and quickly. As well as a good price. On time and very friendly. Only problem im having is my newly installed window is rattling when I shut the door. I need to call them and discuss it. Im sure its not anything that cant be remedied. Other then that great company.

Li
Review №15

Scheduling an appointment was super fast and easy, all I had to do was give them a day I was available (luckily theyre open Saturdays), the young lady set up time, day and worked with my insurance to file the claim. Kyle came out early and was very fast and efficient! He went over minor details prior to starting and then wrnt through instructions after! Thank you, Kyle for doing such a great job and not having me wait around all day for you to arrive! You did an amazing job!

Al
Review №16

I called a collision repair shop to get a recommendation for auto glass replacement, and the person said they always use Reliable Glass. The customer service person I spoke to made it very quick and easy, she even made a three-way call with my insurance. One call and it was done. Steven called me to say he could come earlier, and my glass was replaced ahead of schedule. He was experienced, efficient, and took his time to make sure everything was perfect.

He
Review №17

Had a very polite tech change my windshield super fast. There we a few problems with weather and my schedule at work changing.Jose was super accommodating and came where ever I requested without hesitation. No issues with the glass seems very sturdy. Very happy with everything!

Ke
Review №18

Steven Roybal put a new windshield in my 2012 Town n Country van. He was polite, courteous. Steven called and said he would be at my home between 2-4:00 P.M he arrived at 2:00 P.M. He left good instructions concerning letting the windshield sealer cure. What more could you ask for really. I took the van through a car wash today no leaks. Thank you Steven and Reliable Glass.

LI
Review №19

Im embarrassed I cant remember the techs name but he was stand up all the way. I fixed cracked windows for a few months many years ago but never replaced them like I had done to my little ford ranger. Anyway, Reliable glass did a great job, was on time, very professional all the way. I was referred to them from my insurance carrier and Reliable glass is now on my permanent go to company. Want a fair price and friendly professional service? look no further!

Da
Review №20

We love Reliable glass! They are very reasonably priced, professional and prompt. We have had them replace a window pane and most recently, our windshield. They have earned our trust and business permanently! Highly recommend!

Ma
Review №21

The whole team did a great job of working around my schedule and getting me back on the road right away. Jesus came out and had the windshield replaced super fast. I was expecting a lot longer of a timeframe that I was going to be busy while they worked. A very pleasant surprise. Thanks again!!

Ca
Review №22

This morning Cody came to repair our windshield. He was coureous, professional and friendly and did the job very efficiently. What a great young man! We will definitely use Reliable in the future if the need arises.Carol & Jim Hammond, Surprise AZ

Ca
Review №23

Angela at the Phoenix location helped me from start to finish! My window got bashed in and things stolen out of my car. She took the time to walk me through the process and file my claim. Her customer service was AMAZING. I will never use anyone else for a class related issue again. Thank you Angela and Reliable Glass!

Kr
Review №24

This is the second time I be used Reliable Glass and can honestly say I have been SO impressed with the service. They are kind, knowledgeable and get the job done fast - ensuring to contact my insurance company while I’m on the phone with them. I used Yelp Reviews to make my initial decision to use them and they were spot on. I’ll continue to use a recommend Reliable Glass as needed in the future.

Je
Review №25

Reliable Glass was so easy to work with. I called on a Saturday and they worked out everything with insurance and scheduled my appointment quickly. The work was efficient and well done. I will definitely use Reliable again.Thanks!

Ch
Review №26

While I was not here to meet the service provider, my staff informed me he was quick and courteous. Upon my return to the office and driving the vehicle home I was pleased with quality of service and my windshield looks great. Thank you very much.

Jo
Review №27

From the 1st phone call to the completion of the work was exceptional. The customer service rep was personable and super nice. The technician was professional, efficient and thorough. Not a single complaint could be given with this operation.

De
Review №28

Brian installed new low-e glass in our windows and doors. The consummate professional!! Brian even rebuilt the patio sliding door that was installed incorrectly by the last owners. I love the windows and doors, and would highly recommend Reliable to anyone!

Da
Review №29

Great company! Weve used them twice now - once for a windshield replacement and once for a few windshield patches. Both times were super smooth - they made using our insurance VERY easy and were quick on the day-of repairs. Would definitely use them again!

Mi
Review №30

Fast & friendly service, came when they said they were going to come - actually called and came just a bit early. Installation looks great, would recommend. No pricing info., paid for by insurance. They handled that part efficiently/quickly as well.

Bo
Review №31

I was pleased with the quality and explanations and excellent customer service. Kayla was fantastic in scheduling and insurance handing and gave me high confidence in the result I would see and John was awesome in every aspect of the work. Very professional! Reliable Glass is the greatest!

J.
Review №32

Had to have my windshield replaced, and the technician, Bruce was awesome. He took the time to explain what they were doing, and did a great job. They are the best auto glass place in Phoenix.

Ga
Review №33

I have relied on Reliable Glass twice for my windshield replacement. They were professional, thorough, fast, on time, knowledgeable and met all of my high expectations. Both th Rep on the phone and the installer were very good at there jobs.

Ro
Review №34

Did a great job of replacing the front windshield of our 2016 Subaru.Done quickly and in our own garage. Very friendly sales and service people. Worked seamlessly with our insurance company with no cost to us.

R
Review №35

I can’t remember ever using a different company than Reliable. They are just that reliable! I moved from the valley a couple years ago and still drive down to have them work on my windsheild.

Cl
Review №36

Bruce came out on time when he said he would be here. Answered all my technical questions I had about the new window. And did a good job. You said it would be 45 minutes and that was the time. Very happy with the new window

Wi
Review №37

Great Service every time. Professional and Timely. Over the past several years Reliable has installed 3 Windshields and Several Side Windows. We have been very happy with Reliable.

Mi
Review №38

I asked for a quote and because they were closed I got a call first thing the next morning. From the beginning to the end I was so impressed with Reliable Glass. Because the first person (Beatrice) was on the line when I called to give my insurance info. I was sure I was was going to be playing phone tag all day, but that was not the case (Stephanie) stepped in and it was like a beat was never skipped. Due to the fact I can not have my cell phonere readily available (Stephanie) left me a message. When I finally was able 2 Call back I got (Ashley). Once again that beat was never skipped she did 3 way with the insurance company and got that squared away. Then today (Steven) called and gave me a 2 hour window in which he would arrive. He didnt disappoint. All CSR s that I dealt with were very friendly. I know this review is long but I wanted to mention all by name. I would definitely recommend Reliable Glass, and I am sure to use them again. Thanks!!

Sh
Review №39

Came to work. Did a great job. Worked with insurance. Easy peasy!

JL
Review №40

Awesome experience! They showed up on time and their installer, John, gave me all the information I needed when asked. Everyone from Tammy to John showed professionalism in dealing with my problem. I will definitely refer all of my friends to Reliable Glass for their great service!!!

Li
Review №41

Ive been using them for so many years now. With my initial phone call to the install, I am always happy with everything. Regardless of who I talk to when I initially call, the ladies are so friendly helpful and seem to always make this so painless!!

St
Review №42

Excellent service. Kayla did a quick job setting up the order and interfacing with the insurance company. Chris did an awesome job installing the glass Thank you

Sh
Review №43

Reliable glass was the best! I needed to replace my front windshield, not only were they the lowest quote I received, they were on time and did a great job in under and hour. Would highly recommend these guys!!

Jo
Review №44

Very prompt and courteous service. They came right to the house during the promised window of time and replaced my windshield. The car was left in a clean state and all the sensors were properly re-connected. I would use this vendor again.

Fe
Review №45

I was very pleased with their service. Especially when they came to my work and replace my windshield and that I didnt have to take any time off to take my SUV to them☺ I will recommend their business to anyone that needs their windshield replace🤗 Thank you Reliable Glass for the great customer service!

Do
Review №46

Getting my windshield replaced was so quick and easy! They showed up right on time and took only about 30 minutes! Would highly recommend!

M
Review №47

Great service knowledgeable installers fast while paying attention to detail. My new glass windshield company. I highly recommend them!!

Ki
Review №48

They did everything they said they were gonna do, he was super quick and made sure to go over details with me. I am very happy with my service and i would definitely recommend.I had a cracked windshield btwi called on a tuesday and they came to my house the same week and they were really polite over the phone to make the appointment. over all great service.

Ga
Review №49

Best glass company in the valley. They have great service techs who show up on time and do a great job. Also carry a variety of manufacturers which is important to me.

Ph
Review №50

Great experience. The tech was on time and called me in advance of his arrival. He was knowledgeable and very professional. I will use Reliable again.

Da
Review №51

Reliable was very thorough when working with my insurance company. The technician was professional and explained everything I needed to know thoroughly. I especially value the lifetime warranty.

Ce
Review №52

The employees are very helpful and accommodating. The scheduler was both friendly and knowledgeable. The glass installer was highly competent, arrived on time, did a great job and gave me good information about auto glass replacement and repair.

er
Review №53

Installer called me in the morning and gave me a two-hour time frame for the install. Showed up when he said he would and replaced my windshield in 15 minutes! I will definitely use Reliable Glass again.

Ch
Review №54

Frank was very professional. The entire process working with Reliable Glass and my insurance company was painless. I feel confident in their workmanship and the service I received. Thank you

W.
Review №55

I was very happy with Reliable. The process to get my windshield replaced was quick and painless, Ill definitely be a repeat customer if the need arises again

La
Review №56

Great customer service with professional and courteous technicians. One call to schedule the appointment that was convenient for me and they even helped with getting the approval through my insurance company.

Cl
Review №57

Fast and friendly service, the technician that replaced my windshield did an excellent job! He was fast too! Thank you for the excellent service!

Da
Review №58

Super easy and fast! Everyone I had contact with including the guy who came to my house were very friendly. My windshield looks perfect!

Do
Review №59

When scheduling w/Roberta, I had an excellent experience. She was polite, knowledgeable, & forthwith. The tech (Steve), she scheduled at our home for glass replacement was equally professional.

Li
Review №60

Office responded quickly. She was informative polite friendly and paitient. Tech responded early with the time range given. Nice knowledgeable and informative . Didnt take too long. Windshield looks good. Job well done. Thank you.

Jo
Review №61

Went well. Still not certain why he had to cut my molding though. I had to notice that it was trimmed with a knife jaggedly. I was told he did it to prevent wind noise. I let it slide at the time but in retrospect I wonder why he didnt tell me about it. Most likely it was gouged and then trimmed off. If it was one of my other cars I would have had it replaced with a new gasket. Just wish I would have been told rather than me noticing it. He sure was clear on all my defects like a cracked dash before he started though.

Je
Review №62

Great experience! The guy even showed up 30 minutes earlier than the time given! Window looks great!

W0
Review №63

Very courteous and friendly.Will definitely keep them on file for future windshield needs.Great work!!

Ad
Review №64

On time, good customer service, and the job was done right the first time. I cant say that about other companies Ive used. Reliable Glass met or exceeded all expectations.

Jo
Review №65

Was contacted as they were on their way out. Showed up on the time they said. The rep was friendly and went over the process with me. It took him about 30 minutes to change it out. They were profession and did a great job.

Rh
Review №66

Extremely easy to work with from start to finish. This is the 2nd time I have used Reliable Glass and will keep their number handy in the event I need it in the future.

Sc
Review №67

They did a great job replacing the windshield in my classic 71 F100. Even saved me some money. I will be using them for all my future glass needs

Gi
Review №68

Great experience and very accommodating. Really professional. I highly recommend.

Mi
Review №69

Gary was prompt, professional and cleaned up everything afterward. The chip could barely be seen and if you did not know it was there you likely would not see it at all. I was very pleased with the result.

Ch
Review №70

The guy who came out to fix my windshield was so friendly, easygoing and polite. The new windshield looks so nice!! Thank you!

St
Review №71

Arrived on time. Gary was fast, efficient and very personable. Showed genuine interest in making me feel happy with the service which I was.

El
Review №72

The repair to the chipped windshield was expertly fixed in less than 30 minutes. I would recommend using Reliable Glass to my friends.

Pa
Review №73

Love Reliable Glass. My experience is theyre best in the business. My tech was on time, professional, and did a perfect job!

Ra
Review №74

Steve did a great job. Showed up early. We had a small issue with the wrong windshield and he called the office and they got one over to him by the time he had removed the old one. Amazing.

Ro
Review №75

Easy to schedule. Showed up at my moms house on time and did a great job. Thanks.

Da
Review №76

Augie was right on time and did great work on my chips. Always have had great service and results from Reliable Glass.

Er
Review №77

Outstanding product as well as service delivery. Everything went very smoothly and my car looks great. Thx.

Th
Review №78

Excellent service and great job. Explained the job before starting. I recommend this company, yes.

Da
Review №79

Darrell replaced my windshield and did an Excellent Job! Thank you reliable

Me
Review №80

Absolutely love Reliable Auto Glass. They have been my go to for over 3 years and have provided excellent customer service every time!

HE
Review №81

Yes, I am very happy your services. Fast and reliable as The name Thanks

Mi
Review №82

Customer service was friendly, and installation convenient. Only issue was that it took 5 weeks to get the windshield as it had to come from the manufacturer. More likely this was a dealership issue, but it was still frustrating.

La
Review №83

Super nice and friendly, price was good and didnt try to up-sell me or hassle me for more money. One of the better glass companies in phoenix.

Ka
Review №84

Great service Gary called ahead with his anticipated time arrived as promised and was very professional

De
Review №85

Quick response time. Arrived on time also.Explained what needed to be done for repair.Very nice guy.

Ma
Review №86

Fantastic service including appointment setting on the phone, appointment time, and fast installation. Highly recommended!!

Le
Review №87

Second vehicle I have had Reliable install a windshield. Great professional work!

DA
Review №88

Friendly and efficient service at a reasonable price. Ive used them 3 times and they are my go-to windshield repair company.

Br
Review №89

So far they have done my 96 s10 and 82 so Camino. Very friendly, quick and professional. Overall a grear company

Br
Review №90

Had a chip in the windshield. Reliable showed up on time and did the repair in about twenty minutes. Can barely see the damaged area.

je
Review №91

Professional and courteous. Showed up on time and did a great job replacing my windshield.

Th
Review №92

Specialist showed up, on time. Neat appearance. Very friendly. I was a bit worried about all the tech in my windshield, but he git it all hooked up again. Just need my visor tint done and I’m ready to roll.

We
Review №93

Showed up on time and completed the job quickly and efficiently. He did a great job and was friendly.

Ta
Review №94

Quick response and very professional. Great quality too. Thank you.

Di
Review №95

Staff was very friendly. They made sure the process was fast and easy. Would recommend them anytime. :)

Mi
Review №96

Great company. Had the glass repaired on my Maserati, fast service, would call again.

Th
Review №97

Greg, the owner, is an extremely reliable, nice guy, the glass company has been in Phoenix for over 15 years and Ive known Greg for a long time. The tech staff is honest, reliable, experienced and all care about the details of the work, which is something that is important to me also.

Ni
Review №98

Came to my house to replace windshield. Arrived when he said he would. Did an excellent and clean job with replacement.

Be
Review №99

Easy to make an appointment, called when on the way, showed up promptly, nice clean work, no leftovers! Very reliable!

An
Review №100

Fast and friendly service. Job well done.

Information
38 Photos
100 Comments
4.9 Rating
  • Address:3104 E Camelback Rd #2005, Phoenix, AZ 85016, United States
  • Site:https://reliableglassaz.com/
  • Phone:+1 602-884-8999
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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