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NuVision Auto Glass
2720 E Thomas Rd ste b-170, Phoenix, AZ 85016, United States
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NuVision Auto Glass
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Sa
Review №1

NuVision Auto Glass has a wonderful friendly staff. They made the process of filing my claim so completely stress free. Carlos Maltos, who replaced my windshield, was a delight. He came with a huge smile on his face and a really good attitude. It was honestly refreshing to see. The work was done fast and the window looks beautiful. I will definitely be calling NuVision for my future auto glass needs as well.

Ra
Review №2

Luis and Joe were great to work with. Luis was great providing a time that worked for both my wife and I which is not easy to do. Joe did the install with precision and care. The window was so clear and thats not always the case. We had 2 windows replaced by other companies that were less than original with scratches on them. This window was perfect in every way! Thanks for the best service and we would recommend you every time!Thanks

Am
Review №3

I have used NuVision twice in 6 months. Once for my windshield and once for my back glass. Quick and efficient. I went through my insurance and had no issues. Great professionalism both times. Would recommend to anyone needing glass replacement.

Mi
Review №4

I own a detail shop and often have these guys replace windshields for our clients vehicles at our shop. Additionally Ive had them do a few personal replacements. They are always punctual and do great work. Ive had nothing but awful experiences with Safelite. NuVision is in a different league altogether. Often clients ask us to refer them to glass replacement services. I am extremely careful about referring our clients to other businesses because in doing so I am putting our reputation on the line as well. I have no problem referring anyone and everyone to NuVision.

An
Review №5

My technician Jesus Leon was courteous as well as knowledgeable. He replaced my windshield that was improperly installed by another technician. I am very pleased with the job done by Jesus and NuVision.

Ne
Review №6

The windshield replacement was quick and easy! Great service. I needed a copy of my invoice and when I called their service dept, a rep named Vanessa went out of her way to make sure I was taken care of. She was kind and professional- It’s not every day that you come across service like hers, so BIG shout out to her!! Def recommend this place.

B
Review №7

I had never needed to get a windshield replaced and didnt know what to expect. I have a zero deductible glass policy so I shopped around to get quotes on rebate offers. I had 2 other companies that promised a certain amount but when it came time to do the install, their rebates suddenly dropped. Not only that but they both waited 5 days to tell me.NuVision did not. I received the amount agreed upon and the install was completed the morning after I called. They did have one of their affiliates do the install, which I was a little nervous about and came to find out that its how most windshield companies do business, but they arrived on time, with the rebate check presented first, before the tech even got started. He installed my windshield quickly and it appears he did a great job. I just let him use my garage for shade, which he appreciated.He forgot to attach those little rubber braces at the bottom, but when I pointed them out, he gladly apologized and fixed them. I was very happy with install that I shared some of the rebate with him, which he also appreciated.While we were filing the initial claim with my insurance, my insurance agent said some confusing things, which NuVision explained to me. My insurance didnt contract with them so my insurance didnt provide a warranty for the new windshield. NuVision offered a lifetime warranty that covers installation and chip repairI read many reviews from major companies (safelite, ahem) and the others I spoke with just left me dangling. Im glad I went with NuVision and I suggest you do too, and save yourself the headache the other companies provide happily.

Ro
Review №8

Jesus my technician was great! He was a professional in all regards!I would definitely recommend your service to friends, neighbors and family!Blu

Cy
Review №9

Arturo, the installer from NuVision Auto glass and the gentleman with him were absolutely wonderful.Arrived as scheduled.Had BOTH vehicles, one is a Sequoia, done within an hour.They did a beautiful job!You could not even tell that they had been there (a different company that we used last time end up with tech getting glue on our garage door)Also it was nice to have been contacted and scheduled within 2 days!!!We are very happy!We most definitely will use NuVision Auto Glass for all our future needs,Thanks guys!

De
Review №10

Above all expectations. Finally a company that still gets it and makes sure theyre customers are happy ones! Hats off! Heck.. Shoes off! Lets go to the beach with my new windshield and NOT get ticketed, or something worse. You are life savers and the perks are great too!

li
Review №11

Great service! They should up on time and finished their work quickly. Completely satisfied with their work.

ca
Review №12

Ran into a few issues with insurance but Robert didnt hesitate to get to the bottom of it. Much appreciated sir.

Bi
Review №13

The tech was on time, great service. Did a great job in a very little amount of time. I am very satisfied with everything NuVision provided. Everything they said I would receive, I got with no problem. I will be a long time customer, (hopefully I wont need a lot of repairs, but when I do Ill call NU)!

Ki
Review №14

Jesse called to let me know when he’d be there. When he arrived, he realized he didn’t have the proper windshield, so he called his office and located the correct windshield. He went to get it, and was back in a reasonable amount of time. I’m very pleased he could get it done that day, even with the extra trip to get the correct windshield.

De
Review №15

UPDATE: Lori tried very hard to fix what they screwed up. They called back after I left this review and did get it installed. She even stated she would send me an Amazon gift card for our trouble (at time of posting still havent recieved) We were also initially told the freebie dinner was dinner for two and its actually dinner for one. I increased my rating slightly because they DID try to fix things. Not sure I would use them again though, still a total hassle.Do not waste your time! They quoted me 48 hours. I called then 3 times after a week had gone by and they still couldnt give me a helpful answer. I finally got a manager that told me possible another several WEEKS until they could help. Dont fall for the freebies they offer, TOTAL waste of time. TERRIBLE customer service.

Al
Review №16

I got my windshield replaced by Ricky weds and he did a great job! He was super fast and my window looks great! The phone reps were knowledgeable and help me to take care of the whole insurance process. They made it super easy, I will definitely do business with then in the future. Thanks again Nuvision!

Ju
Review №17

Scheduling was quick and easy, they sorted out the details with insurance. They got me on route super fast. The tech called ahead, got it done quick. Phenomenal job. Would definitely recommend. Will only be using these guys from now on.

Je
Review №18

Ez breezy, np chipped glass worthy of honest replacement I give these folk a call now 4 times or so I like the experience

Sc
Review №19

Brandon and the other service technician that came were completely respectful and professional! They were incredibly nice they came to my business and beautifully replace my windshield in a very timely manner I was very appreciative that I had them to do the work for me! Thanks guys!

Pr
Review №20

I am very happy with both windshield replacements. Brandon was super professional and his communication was exceptional giving me a heads up for each of the appointments we had scheduled for each of our 2 vehicles. It always instills confidence when you feel the installer is professional and everything is done in quality manner.

Sc
Review №21

NuVision did an excellent job with my windshield replacement. From the very beginning they were very professional with getting me in touch with the correct people and keeping in contact with me through every step. Brandon was awesome. He made it to my appointment sooner than expected and did an outstanding job with the install. I received my check and Rodizio Grill certificate as promised. Definitely will use them again.

He
Review №22

I have used them in the past, I had a terrible experience. I tried them out again because they were the easiest to get through to my insurance company..This time I was very happy. Robert was on time, brought the correct windshield, brought the check, very communicative, no mess left in my car, and quick and easy installation. Thank you very much for redeeming yourself. I will be sure to use them again.

Am
Review №23

The gentleman that came to replace my windshield was early, which I really appreciated. The installer tried to call before arrival but I was not near my phone. The company cared enough to ensure Id have my windshield installed on time that they called from other numbers and text messages. I really appreciate this because I dont answer numbers I dont recognize. I highly recommend them, they were on top of things from start to finish and delivered on every promise made. 10/10

fu
Review №24

Javier was the gentleman that came out and installed both vehicles windshields. He was kind and did a great job. I recommend him and the company for all windshield replacement. I am very satisfied with Nu Vision Auto Glass.

Pr
Review №25

I have used this company a couple of times and always had a great experience. Both my vehicles needed new windshields and with NuVision I was easily able to schedule them at the same time and again they were early and done quickly. I will recommend!

lo
Review №26

Vanessa from NuVision went way above and beyond for Us. She was Absolutely Amazing!!!We had issues with our insurance company and Vanessa swept in and resolved everything. I have not received that type of customer service In years. I was in customer service myself and know Great Customer service and for her to go above and beyond was so wonderful in this day and age. Thank You Vanessa for being Our hero😃If I was rich I would give Vanessa a million dollar tip😃We would also like to Thank Arturo the installer and the two gentlemen that installed our windshield they were Amazing as well. Thank You NuVision We will never use anyone but NuVision for Our windshield needs😃

Ka
Review №27

The installer was great and very professional. He got both windshields replaced quickly and with out any issues. Would definitely use again.

aa
Review №28

We had our 2019 Mini Cooper’s 1st windshield repair ever at Nu Vision last month. The car was due for oil service 2 weeks later & when the Mini Cooper service tech popped the hood he showed us immediately the trim damage where the plastic bolt was cracked and unbolted, and he asked us if the windshield was recently repaired. Disappointing but things happen. Repair put us out just over $250. My wife mentioned before the installer left our home, he seemed nervous before leaving, and she asked him if the install went ok?, which he confirmed it did. Upon finding the damage, both me & my wife emailed Michael Pelayo, the Senior Scheduling Analyst, who still has not responded to either of our emails for compensation or simply an apology for the work that clearly was a result of this installation.

Vi
Review №29

Excellent service! Windshield looks great. Check in hand at install and free dinner! Special thanks to Brandon my service adjustor who took the time to work around my work schedule to get everything set up. I have already recommended them to others!

Ju
Review №30

Recently had my windshield replaced and recalibrated on my 2020 Hyundai Sonata. Jorge Salazar was experienced and professional on the installation, and Jesus Leon was also very competent for the calibration. They both assured me the technology in my new windshield would function like new. Both Jorge and Jesus are great representatives of NuVision! Highly recommend.

Ju
Review №31

NuVision Auto Glass really helped me out! I needed help replacing my windshield and I am thrilled with how everything turned out. Setting up an appointment was quick and easy with the help of Jesse and Vanessa. They answered all of the questions I had and even helped me fill out a claim with my insurance step-by-step. The technician was very friendly, professional, and the entire process took under an hour. I am very satisfied with their work! 10/10 I will use NuVision Auto Glass’ service’s again in the future!

Be
Review №32

Came to my home office, quick, professional. Highly recommend!!

As
Review №33

I had a windshield replacement scheduled for today between 8am and 1pm. Its now 5pm and no one ever showed up. Called and they said no one scheduled it and then tried to get it rescheduled and they cant do it tomorrow even though they were the ones that screwed up. I will not be doing business with them and would give no stars if I could. Very poor customer service and problem solving on their part.

Sh
Review №34

My husband and I have used NuVision a couple times with both of our vehicles. They are always professional, outstanding and true to their word on everything aspect of the job. Jesse was on time, very polite and had the job done quick and efficient. I would definitely recommend this company to anyone I know that needs their windshield replaced :)

Su
Review №35

The install went great. Ricky did a superb job. This is my 2nd time using your company with great results!

Je
Review №36

They claim you can get a bunch of money back and definitely not a bunch from what they say. Spoke on the phone for 2 days, couldn’t get anyone on the phone, scheduling was a nightmare they shuffled me from one person to the next and eventually I switched to king windshields where they handle everything right in one spot. I didn’t have to wait for a call or call in and find out what was going on at all. They handled my claim in five minutes vs this s&@$ show... No I don’t work for king at all but they have a system ten times better than this place..

De
Review №37

POOR QUALITY PRODUCTClaim #00151138First guy to show up was late and although we told them they would need to bring a rain sensor kit, he did not bring one, so we had to reschedule. Second time he came out and installed the windshield, he broke the rain sensor so they had to reschedule another tech. 3rd tech came out and managed to fix the rain sensor. Great! Until it broke and my review mirror fell off and was dangling by the wires. Scheduled a warranty inspection and they couldnt get out to me for a week, so the gal said she would ask the dispatch manager to put me on for Saturday and that she would call me if there was a problem with that. No call. Waited all day Saturday. No one came. Called Monday and no one knew anything about it. Tuesday the tech came and tried to fix the mirror and said it was a factory defect and I would need a new windshield and someone would contact me. No one did. I called and was scheduled for Friday, which they did come out and replace the defected windshield, however, now the rain sensor doesnt work. Tech wrote on the receipt that a new rain sensor needed to be ordered from the factory and installed and assured me someone would call to schedule that for me. Here we are again, a week later and still no phone call. I am so done with this company that I have called my insurance company to reverse this companys payment and set me up with someone who has some followthrough.***Also, it should be noted that despite this companys claim to use the highest quality materials, this is FALSE! Look on the bottom left corner of your glass...if you see FY, it is the cheapest stuff available from China! NOT the quality stuff like Pilkington, Carlite or Guardian.

Ji
Review №38

Whole process was super easy. My service advisor Emily walked me through everything via text to ensure we got scheduled as soon as possible since our daughter was leaving for college with the car. Our installer was punctual, efficient and left us with a windshield that makes the car look like it just rolled off the car lot.

Sa
Review №39

Took a long time to get windshield (on back order) I understand that..work was good when finally done...but then the rebate check they gave us well over a month ago still hasnt cleared...we called a couple of weeks ago they said they would look into it and get back to us...we are still waiting...

Ma
Review №40

I would recommend NuVision to anyone, everyone, and to all my family. The customer service was absolutely fantastic from the time I called to the time they finished the job. I called up and they did the rest and helped me with the insurance claim. Everyone I talk to on the phone had the utmost respect for me and Luis my technician was absolutely wonderful very polite courteous and very knowledgeable. Thank you NuVision

Ja
Review №41

Could not be happier. The process was so smooth. They worked with my insurance and came out to my house to repair the windshield. Got a check for $150 when they were done. Highly recommend and will continue to use them in the future

Sh
Review №42

I wish I could remember my service advisers name but he was very very nice and funny and sweetThey came right on time & my windshield looks beautiful; AND they gave me a check for $125 AND a coupon for a free dinner how could you not use this company ? Its a win-win

Ja
Review №43

NuVision is simply the best-their staff, from customer service to installers are very personable and truly show they care. They always do a great job with no hassle. Thanks, Chayanne for another great job yesterday!👏🏼

Ma
Review №44

Robyn really helped me though the whole process. Install was quick while I was at work! And they cut me a check instead of the other way around! Awesome service

ki
Review №45

My installer Robert(Ricky) was polite and right on time. He explained the complete process and my car looks amazing.

Do
Review №46

Hernan the window installer was awesome professional and early! I will definitely be using nu vision for all my auto glass needs.

Ma
Review №47

Installed my windshield quick and easy! They pay attention to detail. Noticed my wipers were hitting the hood of my car and adjusted them for me. Called me when they were outside I unlocked my car. The they called me in a 30 minutes when they were done and had my rebate check ready, my papers ready to sign, told me what to do to take care of my glass and was politely on his way. Great service. Great job. Overall 100%

Ar
Review №48

I will never use them again. I replaced my front windshield and that went fine. Then when they returned to do my calibration I had nothing but problems. First, what ever they did didn’t work. They were supposed to be doing the calibration on my front camera but it messed up other sensors/cameras in my car. My rear camera does not beep when I am reversing when I get close to an object. The side mirrors are not working correctly. Then a few days ago I got a message that my front camera is not working.The employee that came out to do the calibration was polite but kept saying that it was impossible. He had years of experience. He couldn’t believe that it wasn’t working.He wanted me to stay outside as he did the calibration even though I repeatedly told him I had to get back to work and I only had a few minutes. I was only dropping off the keys. So they said he would call me to reschedule. He never did. I had to call them and schedule the appointment.They were supposed to be here today between 8-12 and they had not heard from them. I decided to call them and they said they were not coming out until 3PM. They never gave me a call to reschedule to tell me they had changed the times. When I complained, they said they couldn’t do anything about it. I am currently waiting for the manager to call me back which I have been on hold for over 20 minutes. It is sad and disappointing that a simple courtesy call can solve so many issues. I will continue to update on this matter.

sh
Review №49

Robert installed my new windshield with no problems. He was fast, precise and has a great sense of humor. Will use you guys again. Thanks NU Vision and Robert!!

La
Review №50

Started out like this, then within 20 minutes it was all done and had check in hand and within 24 hours had our dinner certificate by email! Once my appointment was set I never had to worry about anything it was all taken care of. Thank you Nu Vision!

Je
Review №51

Luis was fantastic! Very prompt, thorough, professional and efficient! I’ve used this company before for windshield replacement and will recommend and use again! Experience was seamless. Thank you!

JR
Review №52

The technician for NuVision was awesome. Jesus showed up on time and let me know when he was going to arrive. I have a complicated windshield that requires calibration and special metal framing on top that needs to be installed. Jesus did an excellent job on all of it and it looks and fits great with all the correct calibrations. I’ve used other companies that did not install the framing correctly nor even calibrated it. Great job Jesus and NuVision. Thanks!

be
Review №53

I reviewed all the comments for NuVision and thought I’d give this fairly new Company some business. From the Customer Service to the Tech that came out, the service was professional, efficient and exactly what they had stated in the phone calls. Great job NuVision, I will recommend you to family and friends!

P
Review №54

Herndon was great! Would definitely recommend this company. Very nice and professional

Ja
Review №55

I initially posted a negative review about my experience, however I was taken back by the response from the customer service director Laurie and her team. I feel like they will genuinely improve from my negative experience and I really appreciated the time they took to make it right. I can honestly say that I would recommend NuVision again.

Mi
Review №56

The window technician that came to visit me to replace my windshield I believe his name is Robert did an excellent job he was on time he called me when he was going to be on his way when he arrived he talked to me about what he was going to do to my windshield and how he was going to replace it and how long it was going to take for the replacement he did really excellent job and I am very satisfied with New vision Glass company they did an excellent job and I would recommend New vision to all my friends and family for as many times Ive had my windshield replaced with numerous different companies New vision is the best and I highly recommend that anybody that sees this uses New vision Glass company because they are awesome thank you very much and I appreciate everything you guys did thank you!!!

Ro
Review №57

I want to give credit to the gentleman that did my window replacement but I cannot remember his name! Amazing, friendly, efficient. I usually stay inside but he was so kind and nice. Listening to his stories about his family, while he carefully and professionally installed my window made it that much better. I felt like I could trust him. He gave thorough instructions on how to care for window after installarion and he gave advice where to get a rearview mirror because mine had been lost. Definitely on my list of businesses and services I can and want to use for a lifetime!

An
Review №58

They use offshore customer service. Had wrong first name as they could not understand, so through whole process, my new name was Dan. Had to contact Manager (Lori)multiple times, from 3 week delay in ordering to Calibration tech missed 4 hour window and showed up two hours out of appointment window. Always promises to have parts person Kristie call back, never happened. Dont set expectations, if they cant be met. Frustrating that customer service isnt a priority these days. Whole process isnt completed yet its a windshield... 4 weeks? First and last time. I hate having allows follow up with companies because lack of good communication.Follow up : 10/13/2021 Well had you responded faster than 2 months later, maybe I would call. Additional issues, no response from managers via text.. dealt with it, but wont use or recommend to others.

Pr
Review №59

Very prompt, professional installer. On time, quick. Americas best.

Ke
Review №60

Prompt reliable service. Initiated conference call with insurance. Only took a few minutes. Recommend highly

Ni
Review №61

Very easy from start to finish. All I essentially had to do was answer when and where I wanted my installation to take place. Everyone involved was professional and courteous.

Lu
Review №62

Robyn was super helpful in setting up my appointment. She connected me all the help I needed to talk to. Thank you Robyn for help.Justin was helpful also. He explained about the tape and car washers. Thanks JustinLucinda Bohnas

Ka
Review №63

Robert was great. Thank you to all involved to make this happen. My new windshield is perfect!!

Ja
Review №64

These guys do an awesome job. They made the experience quick and easy. Customer service was exceptional. They helped me navigate through the insurance process with ease. The technician who installed my windshield was extremely professional, he kept me up to date through the whole process. When the work was complete everything was put back into place properly and was clean and tidy. I will definitely use them the next time I need work done.

Bl
Review №65

I was very skeptical about this business but Im glad I went with them. They were very friendly when they came out to install my new windshield. The first time, the adhesive was not working and caused issues with my camera, I called back and they had Jesus Leon come out and inspect and he was able to replace my windshield with the correct one and he even did the calibration. He walked me through the steps and informed me why my camera was having issues. He was knowledgeable and professional. I would recommend this guy over any other worker there.

Jo
Review №66

Service was great, prompt and on time. Appreciated the call from technicians before they arrived. Even got cash back and a gift certificate to a restaurant. Good experience

Ja
Review №67

I recently had Chayanne as my windshield replacement installer. Not only did he call ahead to let me know of his expected arrival, he was very professional, courteous and efficient. He even went above and beyond by doing some headliner repairs and replaced some missing plastic clips at the wiper bays. By far the best experience I have ever had in over 15 plus replacements over the years. I wont use anyone else again.

se
Review №68

Jesse the installer was great! On time and very quick. The office people i contacted were great as well!

La
Review №69

Great service from Ty . Had someone at my home right away. Job done quickly and efficiently.

Wa
Review №70

Great service and friendly staff! I had 3 windshields replaced by the same technician and he did a great job. Very accommodating as well, my first car was done at work, and my other cars were done at home. I got a check for $125 for my first car and $130 for my other 2 for being a repeat customer. Then they surprised me with a free dinner for 2. Was told about this company from a referral and I will share them as a referral as well. $25 referrals too! Keep up the great customer service, its refreshing.

Se
Review №71

Great services and complete the jobs very fast.Thank you NuVision Auto Glass for sending your technician (Robyn) to replace my windshield! He did an awesome jobs👍.

Br
Review №72

Koa was my windshield replacement representative and he was wonderful! He called before he came to let me know how far away he was so I would know when to expect him and he did a wonderful job putting my new windshield in.I would definitely be referring NuVision Auto Glass to anyone out there needing a windshield replaced after the experience I had with them!

Ke
Review №73

Made a reservation with Date and time but no show up, no call back,Not a professional business. They are like a monkey business. Not recommended them at all.

Ed
Review №74

From start to finish, these guys were great! They contacted my insurance agency, answered all of my questions, and stayed in constant contact, the installation did it take very long and the gentleman who installed my windshield was wonderful. I would not hesitate to recommend these guys to anyone!

Os
Review №75

Vanessa has great customer service. She makes sure you are well taken care of with the service and any questions you may have.

Be
Review №76

Quick speed service. They handled everything with my insurance company and the rebate was nice. Second time using them and will use them again.

Mi
Review №77

After some calls and communication with the Nuvision team/staff, we did get things resolved. I appreciate the way they took time to hear what happened, listen and help make things right. I would recommend using them.DO NOT USE THIS COMAPANY --- First off, NuVision Auto Glass contracts out to different companies to replace windshields. The company that came out was Glass Replacements LLC. They replace my windshield and left not saying that they broke two pieces off my doors of my car. One piece was in the door behind some papers. The other which controls the side mirrors, they tried to glue it back on with the same black caulking that they use for the windshield. We left to go the to store and it fell off. I got black caulking all over my hands. Called NuVision, they said the would send someone out to look at the damages, then received call back the next day that they were not coming out and will not fix anything. Said it was already broken. This is not true. Not please with Nuvision and Glass Replacements LLC. DO NOT USE THIS COMPANY.

Fr
Review №78

I never get on and do reviews unless I had a horrible experience. Well, this time is going to be different. I like to start off by saying in such crazy times with the pandemic and everything going on in life, its nice have service with a smile and over the top Service and Whats done in a very timely manner. I would give my whole experience from the moment I called to get pricing Until the time the recalibration of my Forward facing camera was done a 5 star rating... IM definitely pleased with NuVision auto glass And I would recommend them to anyone.

Oa
Review №79

Called them to replace my truck windshield, they gave me 2 days as an appointment to finish the work at home !! Then they called me because they don’t have the kind of my windshield!! They made order should be here in 1 to 2 weeks, however this the 3 rd week !!! No call no answer ! I called them 2 times they said they r waiting the order but the funny thing they don’t know when they will receive it !! So don’t waste your time and your money with them

ce
Review №80

The entire process was easy from start to finish and they helped me with my insurance claim. Jesse who was my service advisor and Vanessa weregreat.

Ev
Review №81

Jesse was kind courteous and on time. Installation was seamless and excellent!! Definitely recommend this company. Ask for Jesse!!!

Je
Review №82

Everything went great, no issues. High quality glass. Jesse was professional and courteous,

As
Review №83

They have an amazing Director of Customer Service. Lori is outstanding and ensures the best quality is delivered. 100% on the ball!

Sw
Review №84

I’m happy with the work on my windshieldThey are very profesional and friendly ; on the phone and the guy that came to my place to remplace my windshieldOn the phone Robyn was very friendly explaninig to my about all the processThank you NuVision

Ro
Review №85

They were great throughout the whole process, helped me file the claim through my insurance company and guided me the whole way. Once I got the glass inspection done (which my insurance company required and set up) the work order was sent to NuVision and they scheduled me right away for the next day. The installer was in touch to let me know he was on his way, and got the job done in less than 30 minutes. The glass looks great. They also offered awesome incentives. Thanks NuVision, I hope a rock doesn’t crack my windshield anytime soon but if it happens I now know who to call!

Da
Review №86

Very professional. Glad to receive an authentic Ford windshield, which not all companies do. My technician Ricky was very nice and did a great job.

Ke
Review №87

My service tech was Jorge. He was on time, professional, provided me with some education in regards to the steps of replacement, he pointed out some molding on my vehicle that had been affected by the weather, and he was very efficient with his service process. All in all a great guy with mad service skills!!

Da
Review №88

Jorge was personable and professional. He did a great job with my windshield! So grateful!

Do
Review №89

Friendly, knowledgeable, quick and efficient. The company kept promises, will definitely use next time.

Mi
Review №90

Arturo was friendly and on time. And Brandon was professional and helpful. I’ll be using them again!

Ki
Review №91

The tech was 2 hours late from the 4 hour time window which was frustrating. Then when he arrived he told my husband that he expected him to have a nicer car and then asked why he didn’t drive something nicer. As if his first comment wasn’t offensive enough he continued do be unprofessional. Then when the job was done he left trash and a razor blade on the ground and my husband had to pick it up.

Mi
Review №92

I had called other Installing companies asking for a Technician that was a NON-SMOKER. Three other firms would not comply but NuVision said that would not be an issue and made the scheduling of our appointment seamless. Thanks again, Great company and Luis was 5 STARS.

Pe
Review №93

Brandon was very efficient & did very good work. I would recommend NuVision.

Mi
Review №94

If I could give them no stars I would don’t use this company I had my windshield and my fiancé’s windshield replaced by them and was suppose to get 2 rebate checks well I got the check and when we deposited the check the were no good and now they are giving us the run around. Poor customer service don’t ever use this company

an
Review №95

I was so happy with my repair. Turned out way better than I expected. I had a chip right above the steering wheel at eye level. When the sun I would shine on it it would make a prism on my glasses from the tiny cracks. The repair fixed the area and no more prism! The spot that is left is smaller than a raindrop hard water stain and not distracting at all. So glad they were able to repair instead of replace.

An
Review №96

NuVision went above and beyond to rectify a problem that occurred during installing. I was so pleased with the customer service of the company and it felt like family.I appreciate so much what they did to rectify the situation and could not recommend anyone else to replace my windshield in the future.For all your glass needs, NuVision is the way to go!

Je
Review №97

This young man was very polite on time and very knowledgeable about his craft, as a master technician of 43 years it was a pleasure watching him make replacing the windshield in my 2011 Ford F150 look like childs play.

Da
Review №98

The installer, Jorge Salazar, was very professional and demonstrated great customer service and competency. We will definitely work with NuVision again.

Vi
Review №99

THEY WERE GREAT, PROFESSIONAL AND VERY NICE. UNFORTUNATELY THEY WERENT ON TIME

Bi
Review №100

I had a great and easy experience with NuVision Auto Glass. I worked with Ty to set everything up and he was professional and in great spirits. They came on time to replace the wind shield, did an awesome job, and we even got some money out of it. It really was an easy reliable process and I 100% recommend.

Information
49 Photos
100 Comments
4.4 Rating
  • Address:2720 E Thomas Rd ste b-170, Phoenix, AZ 85016, United States
  • Site:https://nuvisionautoglass.com/
  • Phone:+1 623-866-5333
Categories
  • Auto glass shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Planning
  • Appointments recommended:Yes
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