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Expert Auto Glass Repair
11460 N Cave Creek Rd #3, Phoenix, AZ 85020, United States
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Expert Auto Glass Repair
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Ya
Review №1

Wonderful Experience! Chris was Awesome, Professional, and Fast. He came to my job on time and called me when he was on his way. He explained everything to me and didnt rush. Communication and Efficiency is on Point. Thanks Expert Auto Glass and Thank you Adam for setting it all up and giving me a great price. I appreciate it:)

Me
Review №2

They did a great job on my boyfriends windshield ! It looks amazing!

A
Review №3

Window expert repaired my Cadillac Escalade window replacing the motor & regulator. Expert was very timely, clean, very courteous and very knowledgeable about the window job at hand. I highly recommend this company for any auto window repairs.

Sc
Review №4

Expert auto glass did a great job on my explorer. Repair technician called ahead of time to let me know his ETA. He went over what he was going to do and what was going to be replaced. He was quick and thorough and did it all while I was at work. They even replaced my A-pillar moldings to ensure no clips would be broken. Highly recommended!

Ka
Review №5

The installer was highly professional and came to our home at the appointed time. Satisfied with the replacement

Be
Review №6

I also needed the molding around my windshield replaced and they were able to do that as well!! Adam was amazing!!! Will definitely recommend to everyone!!!

Iv
Review №7

I was so impressed with Expert Auto Glass Repair! They were so professional and made getting my window replace absolutely effortless! There were extremely kind, having excellent customer service. Chris who did the job was awesome! he was on time and super friendly and knowledgeable and got the job done fast! Extreme high quality! I will definitely be using them again and telling everyone I know to use them.

Li
Review №8

Extremely professional and courteous. the tech came to my house, explained what was going to happen and beat his time estimation. my windshield was not an easy replacement with multiple cameras, but they made it look easy.

Ka
Review №9

Smoother operators! This company was awesome! Best price in town for windshield replacement. They came to my work, accepted cash or credit, and followed up a few days later for quality assurance. Ill definitely give them my business again.

Ga
Review №10

Chris K and Chris A were AWESOME! They came in clutch and fixed my windshield within two hours of calling. If youre looking for new glass, go to these guys! Highly recommend!!

Ta
Review №11

I found expert auto glass repair on Yelp. Because they had a five-star rating on there I sent them a message requesting a quote. Within 30 minutes Heather responded back with a detailed quote including cost and warranty info for my 2016 Fiat. They were able to come to my home the very next day installation only took about 30 minutes. Both employees that replaced my front windshield were very professional. Windshield looks great! And I will definitely do business with expert Auto Glass repair next time..

Ru
Review №12

Helpful through the whole process. Professional, knowledgeable and very down to earth. Thank you to Adam and the tech that came out. I would totally use this company again. Thank you guys. You ROCK!!

Lu
Review №13

This is the best Glass company in the nation!! Not an exageration called all over and they were the most helpful. They have the best prices and their service was incredible!! Thanks you so much!!

ma
Review №14

Outstanding Customer Service. Do not call ins company first, call Mike at Expert Auto Glass. My Ins company was giving me run around about OEM glass and having to pay difference. Expert dill all that work for me sent out an Exceptional young man, Dante who did a superb job! Quick, Quiet and clean. The followed up w me days after! Please if you find a company that truly knows customer service, Refer them, tip them and thank them!!!!!

Sa
Review №15

Chris came over to fix my husbands car and ended up helping me with mine. He was so kind and caring. He knew what he was doing and took the time to help us. I’m very grateful for him and his time today.

Ni
Review №16

This is the second time I have used Expert Auto Glass.. I’m sorry I forgot your name however this guy worked with over the course of about 2 weeks.. I was honestly a difficult customer due to things going on in life.. He was pleasantly to work with throughout the process.. I appreciate the follow up and follow through.. Highly recommend!!

Jo
Review №17

When you need that windshield replace have ExpertAutoGlassRepair do the job. Customer service to the installer are great. Thank you for the service👍

Ki
Review №18

I wont go anywhere else or send my friends anywhere else! They were sooo helpful in getting me the best deal for my replacement and making sure I was well taken care of! The owner spent hours on the phone with my insurance to make sure he could save me every penny with my deductible (no glass covg). Their installation was amazing and fast! Thank you!

Cy
Review №19

On time, very professional courteous and got the job done quickly would definitely recommend this company.

Mi
Review №20

I have used Expert Auto Glass before. I was very happy with their service and reliability and I used them a second time. I was very happy, once again, with their work and professionalism.

Vi
Review №21

Chris and his team were very professional and helpful. Explained everything did all the extra calling. Will definitely use again and refer friends and family.

Ti
Review №22

Christo called to inform me he was twenty minutes out- arrived twenty minutes later. Fixed windshield chip in

Mi
Review №23

Their name says it all, from the moment I called and talked to them and through the windshield install the next day, this company and ALL of their employees are actual experts and a pleasure to do business with. The windshield was replaced at my home and in my driveway complete with total cleanup. The price was incredible, best in town, and the installers were terrific. I would recommend calling them, you can;t go wrong. Thank You Expert Auto Glass Repair (Replacement)

Li
Review №24

Great service! They come to you.

Br
Review №25

They were super nice. They called me and asked if I needed my windshield fixed and I actually did. The tech was amazing. Poor guy came the first time to fix my windshield and there was a pressure fracture in the glass after it was replaced. He felt so bad but things happen it’s not a big deal, he came out exactly a week later after the windshield sealed properly and replaced it a second time. It was prompt on time and did a great job. 10/10 would recommend to every one.

se
Review №26

I have used EAGR twice now. First time was for a windshield replacement and second time a repair. The customer service is top notch and they always are on time, and finish the job quickly. Highly recommend this business

Ja
Review №27

Outstanding experience. Chris is excellent. Highly recommended for windshield replacement.

Ni
Review №28

Horrible experience and horrible company. Used company twice and BOTH times they didnt schedule my appt. BOTH times I took off work and they never showed without so much as a phone call. The 2nd time they didnt even bring the correct materials or parts! In fact I cancelled my order and have yet to receive a refund; I had to dispute the charge on my card! DONT USE, Incredibly unprofessional!!!

P
Review №29

Chris arrived promptly, and was very professional, and very courteous. The Company supplies their drivers with beautiful trucks outfitted to perform any auto glass repair. It did not take long at all to repair the chip and I cannot even tell it was repaired. Excellent Repair, Excellent Customer Service. Also, the scheduling with Expert and State Farm was painless. We now have a life-long Auto Glass Company we can Trust.The Lees

Al
Review №30

They did an excellent job, the technicians came out quickly and let me know about the weather crack in plastic at the base of my windshield and informing me that before they started working on my windshield

Ch
Review №31

I just want to say that you all did a wonderful job! From setting my appointment with Sheridan and making sure all the details were right to Dante, The Auto Glass Tech . Very professional and accommodating...thank you for everything I will refer you to anyone I know!

Ji
Review №32

I called expert auto glass Saturday june 5th. I scheduled an appt for Tuesday june 8th between 8-12. Noone bothered to call me to reschedule or let me know they were running late. So I called them and they said they didnt have my information and it mustve been deleted. Operator on phone was rude and offered to reschedule for next week. No thanks you wasted my whole day today without reaching out to let me know noone would be coming. Save your time and money and call someone else. I found it cheaper also from glastek

Ga
Review №33

Very promp courteous, quick and efficient. Would definitely recomend to mr friends and family. Also inexpensive.

Ay
Review №34

Loved the service I got here! Making the appointment was easy and the guy that came and fixed my windshield was friendly and did a great job.

Pa
Review №35

I had a stone hit my windshield on a Friday afternoon and on Monday I started to check around on the internet for the best auto glass replacement businesses in the valley. After checking with about 6 businesses, I decided to use Expert Auto Glass Repair. The tech, Chris Arteaga, came to my home on Tuesday morning. He was very professional and did an excellent job replacing my windshield. He answered my questions in a professional manner. The cost was reasonable and the lowest of the six I checked with. I certainly will be using Expert Auto Glass Repair the next time i need their services. Paul Watkins

Hi
Review №36

Absolutely phenomenal customer service, very friendly staff and fast service. Saw my cracked windshield Thursday night at 6pm called to schedule an appointment and spoke to Adam. Then after verifying through insurance, they came Saturday afternoon to do the replacement. They made the process so easy and painless. The gentleman that did the work (didnt catch his name, but he was tall with long hair and glasses) was very nice and informative. I highly recommend Expert Auto Glass! Thank you for making this unexpected situation so easy to deal with.

Ja
Review №37

These guys did a great job. They took extra time to do the job right. My car had a camera that needed to be recalibrated after the new windshield was installed, and the guys replacing it took extra time to ensure it was completed properly.

Ed
Review №38

Scheduling my windshield replacement with Expert Auto Glass was easy and simple. They took care of all the necessary insurance approvals and were able to get a mobile technician scheduled within a few days. Dante was on-time and even called prior to confirm my appointment. He also took the time to review and educate me about the new windshield. Definitely recommend!

Ni
Review №39

Technician called and let me know he was 10 mins out, got to my place of work and wasnt long before my bb was as good as new!

Ve
Review №40

Service was excellent. Although there was a mistake in ordering exactly the right windshield for my Toyota Sienna, it was remedied in 24 hours and the Expert Auto team also installed new windshield cowls at no cost to me and without my requesting them. I also was surprised how convenient it was to set up an installation time that suited me at my home. Great job Chris and team

Sh
Review №41

Great fast service and the gentleman who did our windshield was very pleasant and nice.

Da
Review №42

The technicians Josh and Chris were very professional and friendly. The work was completed quickly and they left the car and area clean. I will definitely recommend your company to my friends.

Jo
Review №43

Expert Auto Glass Repair replaced the windshield in my Honda CRV last month. The process was smooth and easy. My appointment was scheduled for the next day, and the technician arrived on time, as planned. He called 30 minutes before arriving. The whole procedure took less than an hour. All people at Expert Auto Glass Repair that I spoke to were very professional, nice, and friendly. I strongly recommend this place for glass services. Thank you!

El
Review №44

Amazing customer service, prefect quote, affordable and on time! Thank you Chris Arteaga for your professionalism and courtesy!! Would highly recommend this business!! Thank you all!

v1
Review №45

I am very pleased with the service. I have used this repair shop many times with my own vehicle and my sons. They are very pleasant to work with. Always willing to take the time with your Ins . Excellent at customer service . The staff has gone over and above and called me back to verify that things have been done correctly. No one ever does that extra service anymore. If I could give them 10 stars I would. Thank you Expert Auto Glass

Kr
Review №46

The service was amazing. The guy who did the work was nice and friendly l. Amazing cooperation, and overall great customer service. The service that was provided for me was done at an amazing price. Everything was perfect from start to finish. I recommend this place without a doubt.

SA
Review №47

This company was and is extremely efficient and cost effective. I had them repair two chips in my windshield. They showed up in a timely manner, fixed the chips, took my signature for my insurance and boom. All done all in like 20 minutes. I would suggest them for the same work anytime. Gold star guys, thank you.

ka
Review №48

Today I had my windshield replaced. Chris did an awesome job and was very friendly. Highly recommend this place, they do an amazing job!

Gr
Review №49

Excellent service very nice people reasonable

Me
Review №50

I had my windshield replaced by Expert Auto Glass and just a week or so later, It cracked at the base. I called the owner to address my concern that happened so quickly after it was replaced. It was explained to me that sometimes, with the heat, the glass can expand and crack (a stress fracture) and they would need to take a look at it to see if it was this or if the crack came from some kind of impact. At this time, I had some trouble with the customer service. The company is in Phoenix and I am in Tucson, so there were a few challenges to addressing the problem. However, they were worked out and the agency sent someone out to look at it. It was determined to be a stress fracture and the windshield was replaced that same day, at no additional cost to me. Those in the services department and their contracted provider here in Tucson, were very helpful and accommodating. When I was initially looking for repair companies, I was quoted twice as much by another agency in my local area. If you have to pay out of pocket, this company has some of the lowest prices.

Er
Review №51

Expert Auto Glass was awesome. They kept me in mind and made things super easy for me. They were willing to work with my complicated timetable but were not pushy and made me feel very comfortable throughout the whole process. They did great work on the windshield replacement and did it very quickly. Thank you!

Sh
Review №52

They are professional and responded very fast. Expert service and Good Quality.

pa
Review №53

Justin was very helpful and knowledgeable. I received a new factory ordered windshield. The installation went great conveniently done at my job while I worked and the installer was friendly professional and was able to get my car wash sticker removed and nicely placed on my new window.. I would recommend this service.

ne
Review №54

They did an amazing job!!!! They were here right when they said they were going to be here. Got it done in a very quick and professional manner. Also with the while covid 19 situation they were respectful and explained they cant shake hands not cause they didnt want to but couldnt. Techs were super nice and professional the whole time. Will definitely recommend them to all my friends and family!!!! Great work and thank you!!

Ad
Review №55

I needed my windshield and drivers side mirror replaced, when I called they were super helpful with setting up my appointment and insurance claim. My appointment went smooth and easy. My windshield was covered by insurance, but they did my side mirror for free, I ended up paying nothing out of pocket. Chris was super nice and I would recommend this shop to anyone who needs glass repairs!!

Ji
Review №56

I had a great experience with Expert Auto Glass repair, they contacted my insurance company and got the ball rolling for the replacement, they drove out to me and replaced my windshield within 48hrs. Pretty much all I had to do was unlock my car so the windshield could be replaced. Highly recommend!!!

Er
Review №57

I recommend Experts Auto Glass to anyone. They made it so easy to replace my windshield, they worked on my time plus personal was friendly and professional. Because of this I give them a 5 star.Very professional, convenient and easy.

Mi
Review №58

It was easy to setup an appointment fast and reliable service overall I was satisfied with this company. It only took them them less than 20mins to put on my new windshield! They even worked on negotiating the cost with me since I had no insurance covered for auto they will work with you. Give them a call! 🙂

Lo
Review №59

Heath was wonderful, being patient with my delay in scheduling, being incredibly fair priced, quick, professional, and kind. He replaced my windshield that had started as a chip and grown to a full crack. Would definitely recommend.

Al
Review №60

This is my second window repair with Expert auto glass. They always do a great job in a timely & professional manner! Will definitely be using them next time!

Fe
Review №61

Very knowledgeable. Windshield was replaced the following Morning after speaking with them. Best prices.

An
Review №62

Absolutely fantastic experience. They made sure that not only was my windshield fixed on time, but I was also educated on little things that you gloss over that makes your windshield safer and better looking. Would highly recommend.

Da
Review №63

Great experience with windshield replacement! They called my insurance company and worked out all the details with no out-of-pocket expense to me. They came to my work and installed new windshield. I will definitely call them for next windshield issue, which in Arizona, is only a matter of time.

Je
Review №64

Truly an exceptional glass repair business. They went beyond the call of duty to ensure all went well with our windshield replacement. They do the little extra things that is so important to customers. Highly recommend!

Ju
Review №65

I called on Monday morning and my windshield is replaced by Tuesday.Adam was very professional and handled the transaction smooth.The installer was very experienced andcleaned all areas of car. I highly recommend them and will use for my next windshield repair! Thanks

Da
Review №66

Very professional, Frank did all the work for me in contacting the insurance company. Travis who replaced our glass informed us of a defect that the other company Safelite did when they were replacing it the last time. Also, he wore all his protective gear during the process. Very pleased!

Ch
Review №67

From the initial phone call, helping to file the claim, through the install process they were very helpful and professional. They showed up on time and the installation technician was very curious and helpful. I will use them again in the future especially because I own a Jeep :)

Te
Review №68

I had a great experience with him I was supposed to be the first one on the list and when he called me I was just leaving to pick up parts and deliver him and he said he had a couple other calls to do the jack with me when he got done which he did and was able to hook up in the afternoon so hes able to change out my windshield very nice young man done a great job and went out of his way to please me I recommend them highly to anybody

Ja
Review №69

Chris from Expert Auto Glass Repair arrived on time and when I asked how long, Chris replied 15 minutes (replacing F250 passenger side power window)......and finished before I could get the cash from the ATM! Plus, I accidentally gave him $20 too much, and he called me back and returned my $20 bucks! AWESOME and I plan to have this company replace cracked glass in my other vehicles!

Fr
Review №70

Excellent experience with my windshield replacement through Expert Autoglass from start to finish.Easy, streamlined process to obtain insurance approval; glass replacement appt set up for the next morning.Technician arrived on time, was courteous and professional, and did a great job with the installation and gave clear instructions for aftercare.

To
Review №71

Since I some how did not get windshield coverage on car insurance, and the delearship that cracked my windshield in their car wash called my insurance company to have it fixed, I was stuck with a $900 out of pocket replacement. A rep from Expert cold called and said they could replace for a much lower price. A tech came out, and did a great job, knew what to do, and in fact saved hundreds of dollars! I was skeptical but, they are the real deal.

br
Review №72

Josh and Chris came out to repair my windshield. They were fast, friendly and efficient. Best deal for windshield repair, I highly recommend!

Ro
Review №73

They have a good costumer service, theyre fast,efficient ...Totally recommend them !

St
Review №74

I had this company replace my windshield approximately 6 months ago. They use a third party to calibrate my lane departure system (to which I was unaware), but it was not completed...only attempted, which left that function of my car completely gone. When expert auto glass did a follow up text, I told them about the issue...never got a reply, but I did not pursue the issue. After a couple more months passed, they called me for another follow-up call, but all they did wasy ask for me by name and refused to tell me what business they were calling from until I called them back twice. When I told this new person about the problems, he told me to call Justin, the same person who didnt answer my text before. At this point, I was frustrated and left a lower review rating of expert auto glass. Shortly after, I received a text from the owner of the company following up with these issues. Within half a day, he addressed all my issues, assisted in scheduling the calibration company to come back out to my house to recalibrate the vehicle, and apologized for the miscommunication/phone etiquette. The owner was very professional and prompt in addressing all my concerns. Therefore, I would definitely recommend this company. To me, a good company doesnt have issues, but an excellent company resolves issues professionally and promptly, as did Expert Auto Glass. Thank you!

Cy
Review №75

My experience with Expert Auto Glass was amazing.Back story: For one, I am with U.S.A.A insurance. They like us to use Safe lite, but there have been problems, like wavy glass.EXPERT AUTO GLASS has premium customer service. They were very patient with my schedule and honestly performed ABOVE any competitor.You have the right to choose who repairs your glass. CHOOSE these guys!

Ki
Review №76

These guys came and repaired the windshield on my husbands Infiniti and they were punctual, professional, and really went above and beyond!! Highly recommend!

Da
Review №77

Great value beat the competition !!! Installer was very friendly even though it was 112 degrees. He enjoyed his work and did an excellent job.

Bo
Review №78

Expert Auto Glass was able to replace my glass the same day I called. Other companies were telling me its a 2 week wait. I am very satisfied with the quality and professionalism of Expert Auto Glass.

De
Review №79

They came the next day and were right on time! Very nice and efficient. Great local business.

th
Review №80

Expert Auto Glass had awesome service they were professional, efficient, and on time!! Money well spent!

Da
Review №81

The technician showed up at the time he said he would. Install was quick and they came to me free of charge to do the windshield replacement.

Ja
Review №82

Great price, very friendly, very informative. This was my first new windshield and Expert Auto made it so easy! I would 100% recommend these guys for all windshield needs! I will use again if needed.

Sa
Review №83

These guys were truly amazing and cared about taking the time and effort they put into replacing this for me. they took time out to show me the last time it was replaced was truly terrible and put my life at risk not having this replaced due to the poor quailty someone previously used. Their prices were fair and their quality is fantasic! Thank you all again!!

Li
Review №84

Expert Auto Glass Repair did an excellent job replacing my windshield. Appreciate their great customer service.

Ch
Review №85

Great communication and fast service. The service techs were polite and professional.

Lo
Review №86

Very professional. Tech was able to install my windshield early!

Lo
Review №87

Great Prices on their car glasses highly recommend this place

Ca
Review №88

Expert Auto Glass was very professional, took care of all the details for me. Showed up when they said the would. Called to make sure everything was done right after the job was completed. Love my new car window. Thank you Expert Auto Glass! 🌹

Gr
Review №89

The staff contacted me prior to showing up on TIME. Their work was fast, complete, and professional. I will use this company again in a heart beat. Thanks

Ra
Review №90

Very friendly and fast service.

Pa
Review №91

They were on time, very friendly, thorough and clean. Glass was changed quickly and great quality.

Ka
Review №92

I am very happy with the service I got from Expert Auto glass. They were able to come early, & thats always welcomed. My Techs Josh & Chris were awesome. They were experienced, efficient, & exceptional at their job. Plus being nice & polite young men. Thats seems to be rare now. Great customer service when. I called & spoke to Danny too. He was very helpful & well spoken. Very good as his job too. Overall happy with this company & told my grandson about them for his windshield .

Ju
Review №93

The experts did a brilliant job on my car. Install was fast and very clean. I have had companies replace windshields in the past, and they leave the car a mess. No need to clean up after them. I would unquestionably recommend them.”

Wi
Review №94

Great customer service and very professional!! Would recommend to anyone!

St
Review №95

Promised service..but oh dont have it...classic bait and switch.

Ry
Review №96

Great service from these guys. There was a bit of a mix up with my insurance and the trim type of my car which led to the first windshield they installed being slightly offset. Unlike a lot of shops, instead of trying to ignore the problem, they were very up front about it and made sure it was fixed at no extra cost. Despite the fact that they probably ate some cost off the mix up, they still honored the cash back rebate as well. Techs were very friendly and definitely knew what they were doing and my new windshield looks great.

vi
Review №97

Great service, quality, and professionalism!

Da
Review №98

They did a great job for me...twice now! Fast. Easy. No problems.

Ju
Review №99

The tech came on time and was very professional. New windshield was installed efficiently and functions as new . 5 stars!

Ry
Review №100

This is Christina seitz they just replaced the windshield on my 2006 Chevy HHR the front window is cracked top to bottom and with no problem at all they showed up early took the window out put the new window in and were gone within a half hour would recommend them to anybody

Information
38 Photos
100 Comments
4.8 Rating
  • Address:11460 N Cave Creek Rd #3, Phoenix, AZ 85020, United States
  • Site:https://expertautoglassrepair.com/
  • Phone:+1 602-344-9444
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–5PM
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