The repair on my car was excellent! Service King kept in constant contact with me to let me know how it was going.
Wrote in plaza already great work & service above and beyond my exspectations . Id recommend this place to everyone. Ceaser is the best service King is very fortunate to have this young man in there company. He went above & beyond in seeing our Toyota was fixed cleaned & took the time to explain everything done plus more which I never exspected them to do. Is why id recommend Service King to everyone. There work is the greatest thank you Service King in all your employees body & paint and customer service your the best guys most appreciated. If I ever needed anymore work you can bet Ill be back.. Thank You again...
We had our vehicle repaired at Service King at 22425 N. 19th Ave. location. We brought it in on a Monday and it was completed that Friday. The quality of work was Excellent1 work was done much sooner than was quoted. I was absolutely satisfied with the outstanding work that service King provided for us. I am absolutely satisfied the service they provided for us. The workmanship was excellent. But the quality of kindness and professional is a treatment we received was above beyond Ive ever had from the other repair shop. I especially like to thank Robert the general manager and Christina for the updates on our vehicle while it was being repaired. I would absolutely rate this a five-star location.Thank you Robert and Christina for the great customer service!
Service King was great. Very professional! Kept me updated about my car’s progress with text messages and it was even ready before expected date! I would highly recommend them, and if ever I ever need my car repaired again will definitely use them.
I recently had the hood of my car keyed in my apartment complex. One of the options my insurance had recommended was Service King and I am so happy I used them! The drop off process was quick and easy and they sent me text message updates along the way. It was done within a week and I couldn’t be happier. I will 100% be back to use them in the future!
Knowledgeable and friendly people. Quick repairs and it looks like the day I bought it! I would recommend this place to my friends and family.
I had a great experience today at Service King Collision. I had pulled too close to the curb in a very low to the ground Honda Civic and pulled the front bumper partially off. I was near Service King in Deer Valley so I called to see if someone could look at it and see if it could be snapped back in place. @Michael Migalla was so nice to me, he told me he had no technicians but to come over anyway and he would see what he could do. He did snap the bumper in place, added some screws and a couple clips and I was on my way. He advised that it still needed some repair work, but that would get me by for now. I am so grateful! I will totally do business with people like this! Thank you Michael Migala, your kindness will be long remembered and repeated to my friends who need body work done on their car!
Fixed my cars way ahead of the expected end date, and the quality was top notch. I went as a part of my auto accident, Geico had them as a recommended shop. After their service, I can tell why its in their name, and i shall be returning even if it isnt through my insurance.
My car was involved in a minor fender bender. Service King replaced the headlight, removed the dent in the hood and painted the hood and fender. My car looks brand new and its a 2009!! They provided updates via text and everyone is professional and courteous. I can tell they really care about customer satisfaction. I would highly recommend and I would use their service again. The quality is impeccable 👌
They use text, and calls to keep you up to date with whats happening to your vehicle. My vehicle was finished 2 days early. They also spoke with me about post car care. All in all it worked out great for me. No issues what so ever.
Staff was friendly and helpful to me. Answered my questions and explained process. I was kept in the loop as my car was being repaired. Car was completed a day earlier than promised.
Fast and friendly service. Kept me up to date when the car was supposed to be done. Was completed ahead of time and quality is up to par with what the manufacturer originally done.
The partnership they have with enterprise rental makes everything so smooth and convenient. The work they did was wonderful they have a lifetime warranty for their work and they completed the job quickly.
Never been to this place. If you think you are paranoid, youre not. Google is following you.
They replaced the rear panel of my truck. Excellent work. Great communication throughout the process.
Everyone is really nice here!
Kept in great communication through the whole process of repairs being completed. Got the job done faster than expected. Excellent experience!
Fantastic, Fantastic, Fantastic!!!These guys went ABOVE and BEYOND to fix my pickup baby!! I’m so grateful to their hard work and dedication. Superb customer service communication. I was treated with respect and given detailed updates on the work of my vehicle. If you are looking for hardworking, honest, and quick repairs Service King Deer Valley is the only place to go!!!! Bob, Anthony, Chris, and all the other guys are top notch!!! Thank you all so very much. You just got yourselves a customer for life!!!
They replaced my rear bumper and fender panel after an accident. They worked with the insurance company, gave me daily updates and finished ahead of schedule. I’d definitely recommend them to others.
Fixed my warranty problem quickly with no hassle! Great service!
Ive taken my cars here for years. The service is ALWAYS kind and friendly, over all this time. The repairs have always been solid. I just dont have a reason to go any place different.
Service King was excellent!! 5 out of 5 stars. Friendly, helpful, expedient, kind, and the repair was perfect and quickly done.
From working in the car insurance world, Ive come to trust Service King because of their quality and professionalism. Recently I was in an accident, and got to experience the world class service Ive come to expect, in person. They were quick, to the point, kept me up to date on everything to do with my vehicle, and made sure all my concerns were addressed. Simply put, 10/10 would recommend them for any collision repairs.
I recently took my car here after an accident. Scheduling the appointment was super easy and I was able to get a next day appointment. I loved the regular updates that were sent via text and the ability to have the cost and estimated completion date readily available. I also received a phone call from Anthony who told me what the plan was, how long it should take to be completed, what they were repairing etc. not being very car savvy I appreciated that he told me everything in a way that I could understand. I would definitely return here if I ever needed too.
Service King did a very good job on repairing my vehicle. The quality of work was excellent. What really impressed me was their communications. I received frequent updates from them on the progress of the job and they actually finished a day earlier than expected. I would definitely use them again.
Extremely professional, friendly! Kept me up to date with the status of the repairs! Was able to get me back in my car in the timeframe disclosed and the car looked like a brand new car!! Amazing job, amazing team!!
Great experience at Service King and highly recommended this shop for repairs. I was updated via text on the progress of my vehicle repairs and all questions were addressed to my satisfaction. Their team did an excellent job!Thank you Service King!!
The team was very professional and friendly. The process was easy, affordable and fast! Will definitely be returning!
When to king collision shop .and they were very good at what they do .I was very happy with the results and time line they got the job done in record time .and the service was excellent.
Great experience. Communication excellent with timely updates. Staff very professional and friendly. Completed when promised .
Anthony and Bob handled my job quickly and professionally. I had some special requests and they had no problems performing the work.
Professional, great communication and high quality work!
Excellent service and communication.
Excellent service!
Fast and very convenient from start to finish including rental car ready to go.
Amazing service and delivered on all set expectations!
We appreciated the professional way we were treated in every aspect of our dealings with Service King. And, more importantly, our car was repaired perfectly the first time.
I was rear ended on a Tuesday. The appointment was scheduled for the next day. They got my car in immediately. They had to order my parts from Mercedes which delayed it a few days. This was still faster than I ever expected. The work was completed so quickly and I was called almost daily to let me know the status even if it was a hey, we are still on schedule. Excellent experience here. Employees are very nice. Not sure if this is common at all service kings, but I wouldnt go anywhere else if it ever happens again. Bob was great. Their texting system was great too. I would get updates on top of calls. I would suggest this location to anyone in need of collision work.
Items were stolen out of my truck. Thankfully it wasn’t anything too important but it’s the principle of begin stolen from. I picked up my truck after hours (thanks mike!) and notices my back seats in my truck we’re down (where the stolen item was). I though it was weird that they’d leave it like that and maybe I just left the gun cleaning kit at home because I noticed it was gone. Then drove off and my blinker light was out (the side of the repair). I drove back and mike put in a new light which was nice of him. Overall I’m on the fence on this review, but because I was stolen from makes me uncomfortable. This location is very friendly and inviting just make sure you don’t leave anything in your vehicle when you drop it off-chances are it may get stolen.
These guys are great, especially the manager Dylan. I brought my car in due to trunk issues. After taking it into my dealership, they recommended I take it back to service king who had done prior work on my back bumper. After thinking the trunk issue was related to the bumper repair, I took it in. After taking a look, it was determined that the issue with my trunk was indeed NOT related to the previous bumper repair. Instead of sending me on my way, Dylan and his guys went ahead and fixed it for me anyways. And fast! Great, professional, and friendly service! Will definetly recommend them to others! Thanks guys!Jaimie Moore
Service King was awesome with their service and repair job! I highly recommend them!
Fixed quarter panel damage on our Ford F-350 Super Duty..Looks brand new again! Total Stellar Service!
Just went in for an estimate but the employees were great. Kind, helpful, and offered to deal with the insurance company covering my repairs.Update: I was told they would contact me to make an appointment when they were less busy. Two weeks later I call to check and turns out they wanted me to call in the first place. Now my appointment is 3 weeks away. I wish theyd just told me that I should call and schedule that appointment so I could have done it immediately...
Never even 1 complaint from this shop, and Ive known these folks for 7 years. Great people.
Great customer service. Worked with my insurance company on additional work and no extra out of pocket cost to me. Drove me to my rental car place and returned my rental when my car was done. Totally transparent about body work, estimated time to complete work, how much, when to pickup vehicle, and even washed my car. Couldnt ask for anything more!
They did a great job and were easy to work with.
Awesome customer service!! not many places really care about the customer. Service King makes sure your Car is fully taken care of. Even after their service ! Grateful for the best service of a company I have experienced in a while.
As someone who has been taken in the past, I was leery. Boy was I wrong. Service King is excellent. They performed a first-rate repair faster and for less than they estimated.
Great customer service and extremely fast turn around. Staff kept me updated every step of the way I would highly recommend for body work.
Great guys and great service.
A very clean facility...workers are friendly. Loved the updating when it came to vehicles scheduling. The repair...well not happy at all about that. Try harder guys.
Great work and they had it done earlier than expected!
Had a bumper replaced and service advisor Mike Migalla came in an hour and a half before the shop opened to give me my truck and take my rental to return to Hertz. This guy went above and beyond to help me out because I work in a hospital and my shift was at 6am. I am so grateful thank you Mike you are a champion. This was done at the Service King Deer Valley location
I could not be more pleased with the service they gave me. They went over the top not only with pricing but but the service they gave.
Appraiser did not want to help me. I let him know I needed a quote for an accident I was in, he asked the insurance, I said State Farm, he stayed seated, said your all set, then went back to work on his computer. I said what do you mean Im all set, he said you dont need a quote. I told him I am really confused of my next step in this process, as State Farm sent me several body shops, they were one, and to get a quote. He said I did not need one, but he would entertain me and give me a written quote though this would not mean anything. In the end his quote was $1000 less than the guy from State Farm that came to my house. I would never recommend this place.
Exceeded my expectations and erased so many bad experiences from other facilities. Mike was honest and spot on with his timeframe. I felt comfortable leaving my truck here for repair and will not hesitate to use them again for any needs.
I really like them. They are fast and friendly and took GREAT CARE of me for my insurance repair. I HIGHLY recommend them to anyone looking for a body shop.
Jake is the best guy I have ever worked with. Super knowledgeable and my car got fixed really quickly and looked even better then before I got into the accident.
Customer Service - Haylie, the receptionist, provided excellent customer service. She reassured us that Service King would do the repairs to our expectations and would stand behind the repairs. She was the reason we left our car with them.
Poor customer service.First experience with this shop was a year ago which happened to be my first experience ever going through claim process and an auto shop. Service king kept my vehicle in for a full 2 weeks. My first estimate was a week. Minor damages were done to the vehicle.Second experience, I figured I would go with the same shop just for the convenience factor.. Well, vehicle was in shop for 5 days (6 if you count the 24 additional hours it took the tow truck to pull my car out of this shop)-no work was done to it. The third day my vehicle was in the shop there was still no communication from the shop to myself. I had to contact front desk to get an update, Victoria failed to reach out to me and inform me they needed to collect a work authorization signature. I got that to them the very next day. 5th day my vehicle was in the shop I call to get an update- there was still no work done to my car. I was transferred over to Mike for further details, and he claimed it was a miscommunication through my insurance company; however, he was rude and interruptive through the entire conversation failing to both execute empathy toward his returning customer and properly communicate during the time my vehicle stayed in the auto repair shop.Pulled my car out the very next day, never again.
These guys are great! Took my wifes car there to get repaired after an accident and from the start they were friendly and in constant communication with us. I chose to receive my updates via text and I got updates via text nearly every other day letting me know we were on schedule for the repairs. In the end, they had the car ready one day early! The car looked brand new when we picked it up. Good, quality work was performed.If you need your car repaired from an accident, I would recommend using Service King on 19th Ave. near the Deer Valley airport -- they will take care of you!
It was a wonderful experience.
After my accident I was supposed to wait for them to call me, but we were in the area and just dropped by and they were very accommodating and took care of us right away. And help speed up the entire process.
They were prompt and honest, even though our car was a total love, they took very good care of us
Awesome service!! They were in constant communication with me and had an extremely friendly staff. I was very impressed!
Staff is very friendly and the Enterprise Rent-a-car people are friendly as well. I got my car fixed with Geico and they were in constant communication with me. They said it will take 11 days but got done in 4 days. I cant even tell I was in an accident they did such a great job.
Was sending my vehicle to Service King for an insurance claim via State Farm. I called to confirm my information was received from the evening prior. Nobody had my information, I was passed around and treated rudely because the gentleman (who signed many times loudly while speaking to me) asked me what my towing ticket numbers was for a towing company I hadnt even heard of. I finally got frustrated and hung up. Sent my car elsewhere.
Great customer service.
I spend 2 weeks at the end off the year waiting for my appointment. They estimated my car to be fix. After another 2 weeks they find out my car have more damaged the previously though. Finally the adjuster say:Total lost for your car.
Great service! I stopped in for a warranty repair (headlight) and they had a new one ordered within just a few days and I was on my way with my fixed headlight, I couldnt be happier with the service.
Fast professional service.
Always good service
It was a great experience!
The staff was very helpful and friendly.
They did pretty good job on my car
Fast and really good about your appointment time!
I got a estimate for 1,800 to fix my front bumper,I went a mile away and got a estimateAnd saved over $1.000 be sure and get more than there estimates
Fantastic service everytime!
This place knows what they are doing. I respect that.
Very trustworthy, they do great work
Very good service
Tip your server/driver please.