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Audi North Scottsdale
7150 E Princess Dr, Phoenix, AZ 85054, United States
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Audi North Scottsdale
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Ba
Review №1

Amazing service department! Though I only have 2k miles and was not thinking I work be in the service bay anytime soonI had a recall notification. Easy on line booking prompt efficient check and and met my new service advisor, Jake (not from state farm). Awesome young man. Loaner was clean and ready to go! Service department alone is a reason to buy and Audi!

St
Review №2

Jeff Griffin was an excellent salesman and very knowledgeable. He made me feel like I belonged there and did not treat me any different based on my young appearance. He was communicative throughout the process and fielded all of my questions as I made decisions without pressure. The finance process with their state of the art technology was quick and painless. I enjoyed everything about this dealer and buying experience and would recommend them for a new or used vehicle purchase. Thank you Jeff!

Ni
Review №3

Wyatt is the best! He was super helpful and answered any and every question I had! I would definitely recommend having him help you out!!

Kr
Review №4

Joel is absolutely amazing! He is extremely thorough and communicative. This is my first car with Audi and I love it. Joel walked me through the key features of a sedan and suv. Upon pick up, he put a giant bow on my car! After a few days, he follows up to make sure you love your new car. I am beyond grateful to have had Joel’s help throughout this process.

An
Review №5

We talked to our sales person before arriving at the dealership to make sure our vehicle was in stock. Our Sales person Lucas was very nice, thorough and straightforward. He took us out on a test drive and walked us through all the tech features during the drive. He answered all our questions. Once we agreed on a price, we had to wait to go through F&I. The F&I guy was pretty painless and moved us through as quick as possible. Everything was digital so that made it easier. He offered us a jump drive with the docs but we don’t have computers with USB ports or adapters so we had to take the old fashioned printed copies. We returned a week later for window tinting. Overall a good experience.

Ja
Review №6

For the past 3 years, Cory Oliver has been our custom service contact for our Audi Q7 maintenance. He is so attentive to our concerns & follows through on all. He is always professional, explains what will be done during the car’s maintenance, as well as explains what will be done with the issues we brought it in for.Cory is always friendly & sincerely makes you feel that all will be taken care of. He is a very good communicator! Happy he is our Audi guy!!

Ta
Review №7

5 star car buying experience!Chris Powell and his team (Lucas and Ron!), at Audi North Scottsdale are top notch! I highly recommend anyone and everyone buy a car here. I was in and out in under two hours and felt so comfortable during the entire experience (this is coming from someone who shopped alone and doesn’t know much about cars!). In addition, the used car I purchased was in immaculate condition - I mean this car was spotless inside and out!

Ka
Review №8

Working with Lucas at Audi North Scottsdale was a pleasure. He was attentive to our needs, honest, extremely patient, friendly and very helpful. In the negotiation process he was straight forward, didnt play any games, no haggling. He spent an hour tutoring us on the various aspects of the vehicle functions. Its the first time weve had such a positive experience when purchasing a vehicle. We highly recommend Audi North Scottsdale and working with Lucas Pajaro!

Ri
Review №9

Had to have a consultation with the assistant manager, Ben such a lovely guy. A stud muffin if I may. Wyatt provided the best customer service Ive ever received. Definitely will be a lifetime customer.

Ma
Review №10

Debbie Floyd helped us with a a pre-owned Audi A4 Allroad today. The car is fantastic and Debbie is extremely knowledgeable about the technology of the vehicle and is clearly a car person owning many Audis herself over the years. She was very engaging and great to spend time with. If you are shopping for an Audi stop in to Audi North Scottsdale and ask for Debbie, you will be glad you did as she is a real person and a car person to boot.

Su
Review №11

I went for my first visit at Audi Scottsdale & it was an remarkable experience from the time I pulled in to the service driveway, they took me to Corey who was the service advisor assigned to me. He was so respectful, polite, had all my details handy & exactly knew why I stopped by, he was a wonderful person to work with & the entire service staff were excellent to work with.Highly recommend Audi Scottsdale for their service needs.

Te
Review №12

The perfect car I was looking for was not on the lot when we visited. Ronald Sparazynski was the salesman who greeted us. He found a car on the website and told us it was on its way to the dealership and would arrive in about six weeks. When it arrived, we went in for a test drive. Ron was very informative and explained in detail how to drive the car and what almost every function was for. As we test drove, he continued explaining the features. He has very nice, respectful, and patient with us. We did purchase the car that day and the entire process was smooth and easy. The entire time, Ron made us feel comfortable with his knowledge and efficiency. We left the car to have a paint film applied to the front. A few days later, Ron called and told us he would deliver the car to us, even though we lived 45 minutes away; this was greatly appreciated. Upon delivery, he explained more options on the car and continually encouraged us to contact him if we had anymore questions in the future. We highly recommend buying from this dealership.

To
Review №13

I can’t thank my service advisor Ryan Schofield and the team at Audi North Scottsdale enough for going WAY above and beyond! Exceptional service, great communication and absolutely satisfied with the repairs to my vehicle. Ryan and the service department management team went to great lengths to help with my vehicle’s repairs. I tell everyone about my experience at Audi North Scottsdale, thank you for everything!

Di
Review №14

Great customer service! Everyone is friendly and explains everything in detail related to my Audi A6 when its being serviced.

To
Review №15

Excellent service. Jeremy was fantastic

Ka
Review №16

Incredible experience with wonderful customer service. I bought my first car with them and they helped me through the whole process! Chuck Visse was so kind, genuine, and helpful. Thank you Chuck Visse, Greg Buttopietro, and Audi North Scottsdale for the best experience I could’ve asked for!

Da
Review №17

Flew in from Atlanta. Great service, Mr Nelson was there for everything and had me ready to go from the moment I landed. Would recommend!

Ca
Review №18

I had a wonderful experience with Audi of North Scottsdale. I worked with Lucas Pajaro and I would highly recommend him! He was patient and thorough while we did all of our research, and helped us get a great deal. We bypassed another Audi dealer to come back and work with Lucas!

Je
Review №19

Audi Scottadale is incredibly accommodating, service focused, and has great communication channels. My service advisor has been amazing at communicating, answering questions, and very knowledgeable.

Al
Review №20

ANS was great in all respects. The purchase transaction for my 2021 Q7 went smoothly and the price paid and credit for my trade were both fair. I was given personal attention from all involved and even from the dealership GM. The car was presented perfectly and the salesman and technologist spent a lot of time to explain the features and MMI controls. See Chuck Visse in sales.

Ja
Review №21

Excellent experience. Car was efficiently serviced and returned in the agreed time frame. My service advisor Stephen Barrett was outstanding.

Do
Review №22

Service was awesome Wyatt was really good. I was very upset that Audi changed its policy on loaner cars they only give them out to cars that are 10 model years old so I could not get one with my 2005 Audi. I use to have a 2000 S4 and received many loaners before. It would be nice if they would go back to the old police because the cost of service is very similar on my car vs one that is with in 10 model years.

Va
Review №23

Amazing from start to finish. Never bought a car in such a short time frame. 2 hours, in and out! Alan was awesome!

Ju
Review №24

Internet sales rep Ron was terrific! He was attentive and sensitive to my time constraint the afternoon I went to purchase a used car. Everything was great and smooth until I had to deal with Kari in finance. Now all that needed to be done was singing paperwork and receiving my deposit because I already had the financing taken care of. Kari managed to make a simple transaction difficult. She was rude and acted like my purchase wasn’t important to her. I imagine it would have been a lot more important had I been purchasing a shiny new Audi that cost a lot more than the used car I bought.Ron gets 5 stars! Kari not so much!

Ca
Review №25

We recently went in for our normal service and Stephen takes such good care of our car. We get the best customer service at Audi North Scottdale. After driving the car for a few weeks the check engine light comes on and Stephen says to bring the car in and they will check it out. This is good as my husband has a long drive to Vegas tonight. No appointment needed we brought it in and they ran diagnostics on the car and found it to be a faulty sensor. They didn’t charge us for the 2 hours of labor to do that. They just do the right thing for the customer. Best customer service!

Em
Review №26

Ron and Nelson made my car purchase super easy and painless. Good communication, good price, didnt jerk us around or waste our time. Would recommend.

Ou
Review №27

Lucas is a professional! Management is great (sales and F&I). The whole process was awesome. If I had to make a recommendation…. Follow up needs a little work.Overall great people though! Thx guys!

Lo
Review №28

Audi North Scottsdale provides exceptional service. Timely appointments, quick drop off and loaner car service, comfortable waiting area, if you choose to go that route. Friendly and knowledgeable service staff, always a pleasant experience.

Al
Review №29

Matthew is an amazing employee. Was extremely personable and answered any questions, he is very knowledgeable and friendly. Thank you for the experience Matthew!

Ma
Review №30

I want to give a shoutout to Nelson! I went in on Sunday to purchase my first new vehicle from a dealership and he was a huge help! He was respectful and listened to my needs and wishes. I would 100% recommend this dealership to anyone looking for a new or used car, and make sure when you stop in to ask for Nelson! Thank you so much again!

Mi
Review №31

Best and quickest car buying experience I have ever had. I hate spending 4-6 hours at a dealership. This took 2 hours tops and only because I was deciding between 2 vehicles.

Ad
Review №32

Wyatt does a terrific job of coordinating the maintenance on my vehicles. The dealership is responsive and very professional.

JE
Review №33

My favorite car dealership in Arizona. The best place to get your 4rings check and maintain.

He
Review №34

My husband and I were looking for a specific car when we were on the hunt for a new car. They had it at the Audi North Scottsdale dealership so we headed over. Even though we had no appointment and just walked in, we were immediately warmly greeted by Nelson Alvarez. Even though he was in the middle of waiting for another guest, he took the time to help us find the car we were looking for. And, believe us when we say it wasnt easy (it was Heidi in the shop and he helped find it in the sea of cars they had there). He was very proffesional and never felt like he was pushing us into the car even though we REALLY liked it. He was honest about the car and very informative on the current market (sadly we didnt believe it and wasted our own time because we didnt take him at his word). Once we spent another day looking for the car at 6 other dealerships we ultimately came back to Nelson because he was right and gave us the honest truth about the cars current value. He got us the perfect deal and we can honestly say he made it a streamline process for us to get into the car and drive it home! If you are looking for a new OR used car, GO SEE NELSON! And bring all your questions, as he will answer them all! We will be back for our next car!

Br
Review №35

The experience of buying our new vehicle at Audi North Scottsdale was great. Brian was so easy to work with and answered all our questions. I was also able to observe other customer’s interactions with their sales reps and it looked like nothing but satisfaction. Love the vehicle and we will certainly be back for the next one.

Ta
Review №36

My Sales guy was Hayden Stock, he was very patient with me. I purchase the Audi Q5 and he was kind enough to help me with my Bluetooth connection and showed me all the bells and whistles to my new car! Hayden provided superior customer service. Way to go! 5 Stars!!!

Ni
Review №37

Huge thanks to Debby Lloyd for helping me Create the perfect Car! She was such a pleasure to work with.If you’re looking to buy then I would highly recommend giving her a visit.

Mi
Review №38

Everything was very easy, efficient and well-run from my arrival dropping off my car to pick up a few days later. All of the people I dealt with were very professional, considerate and attentive to my concerns. I would have no hesitation in recommending this dealership/service center.

Mi
Review №39

Audi North Scottsdale is one of many Penske Company owned establishments in the valley.I’ve dealt with their dealerships and other autorelated companies and the customer serviceis excellent!

do
Review №40

Always a great experience with Stephen, he goes above and beyond!!!! I drive further to get my ETron serviced @ Audi Scottsdale.

Be
Review №41

Always top notch service! I brought my Audi in for windshield replacement and I didn’t leave much fuel in my tank. The service team graciously added some gas, free of charge, which is so generous considering how expense fuel is right now. The entire service team is above and beyond helpful, pleasant, knowledgeable and very hospitable. Thank you Audi of North Scottsdale & Penske!

Je
Review №42

It was the 1st scheduled service on my 2020 Q5. I was a bit apprehensive as the sales experience was below expectations. I was very pleased with The service rep Wyatt was thorough and explained the services in detail.

ma
Review №43

Our car had 2 flat tires and was supposed to be left at Audi, but the gate was closed as it was Saturday night.Our car was in storage and it took Ryan Schofield, our service advisor to locate it.He then arranged for a valet to drop off a loaner.The service was great and the car was washed so well it looked brand new!I don’t know why anyone would buy a car online and miss out on being a valued customer.

Si
Review №44

Always professional, always considerate and mindful of your time. They always think of the little details and have great follow through.

Jo
Review №45

Had a great experience dealing with team in Audi North Scottsdale. Ron was a pleasure to work with and ensured all of our needs were addressed in a zero pressure sales process. We are very pleased with the outcome and will deal with this team again. No hesitation recommending them to others. They are fair, transparent professional and courteous.

Ja
Review №46

I want to start this review off by saying thank you to Gary. Gary is an incredible guy and made life so easy. We negotiated over the phone the day prior and made a seamless transition when we arrived the next day. In and out within 3 hours. Gary is extremely professional and knowledgeable about Audis. We bought my wife a 21 A5 sportback and he not only found us the one we were looking for that had just arrived but showed her how to do everything inside of it. When we walked in, the dealership did not feel like the standard dealership. We were greeted very professionally and awaited Gary. As someone who does not typically spend the time to write reviews unless they are poor. This was the best experience we couldve wished for. So thank you Gary for making our lives easy and making my wife extremely happy with her new Audi.

Do
Review №47

Stephen Barnett was my service technician. He was very helpful, professional and my car was ready earlier then expected. I would recommend this dealership to anyone. Thanks Audi!

Jo
Review №48

Went for service work I dont know about buying or sales. I was quoted a price an even called and asked ahead to verify price was what it was going to be for personal reasons. Upon arrival I show up and get charge an additional 130+. For a person living on a budget in these hard times and to be told something out today the blue. Yeah... Nope is what it is but definitely wont be returning here or recommending to my fellow Audi car club members. Have a good day

De
Review №49

Went by to check out a vehicle I was interested in, Alan Saldana was exceedingly helpful. He got me all the info I wanted on the car and was quick to respond to my questions. I highly recommend you talk to Alan when buying.

Ro
Review №50

David was a great salesman! He was patient, kind and communicated efficiently! One of the best and easiest car buying experiences I’ve ever had!

St
Review №51

As mentioned in my previous post that only allowed so many words, This is my 4th Audi and EVERYONE has had to have the water pump replaced. It was even a recall so Audi knew it was bad.An additional $1,500 to replace it does not sit well with me considering Audi knew there was an issue. I believe Audi should have covered this cost knowing the circumstances.

Br
Review №52

Audi did an amazing job! Bryce, Jeff, and Matt all helped me and were amazing at customer service. There was a small issue having my car ready on time and it was delayed a few days. They team communicated with me throughout the whole process and kept me updated. Really great experience. I got my car and I LOVE it! Thanks Audi of North Scottsdale!

Mi
Review №53

Cory my advisor was professional and he provided a timely time frame for my service and made sure I was comfortable! I recommend Audi service as one of my top experiences! Had my 3rd service on my wonderful Audi Q8 sport -the best vehicle I have ever owned and I am blessed to have Audi of Scottsdale take such great care of me and my ride!

Di
Review №54

Stephen is the man! From an absolutely disgusting experience at the fletcher Audi in Chicago to this is a game changer! Thanks for all the hard work!

Ry
Review №55

Audi North Scottsdale lives up to the standard I’ve come to expect from all of the Penske / North Scottsdale dealerships. Service was prompt, polite, on time, and we were treated with respect. I truly enjoyed this experience and will return for future service needs!

Al
Review №56

I just recently relocated to Scottsdale and took my car in for a mirror issue and new tires. Cory Oliver handled my car and was extremely professional and responsive. I am thrilled I found a good service advisor and dealership close by!

du
Review №57

Hayden and the group at Audi North Scottsdale are AWESOME!!! The entire purchase process from start to finish was quick, smooth and accommodating! You must buy your next car from these guys!

Er
Review №58

Exceptionally happy with the Service Team at Audi North Scottsdale. Matt Kirwan and Brandon Overly always see to it that my A8 is excellently maintained and repaired.

Ky
Review №59

I’ve purchased many new cars and my experience here was by far the best! The staff was friendly and the salesperson was very helpful. They gave me a great deal on a new E-Tron and the financing experience was excellent. I didn’t spend long hours at Audi North Scottsdale like I have at so many other dealerships.

Ir
Review №60

Service visit here was absolutely top notch. Wyatt went above and beyond and helped me with a service issue that was outside of my main visit reason and did so on his own. Thank you Wyatt for all your help!!

mi
Review №61

Great price, easy transaction. Had the A5 Sportback shipped to me. I was thrilled with the fairly blind purchase. It’s a beautiful car! I would definitely recommend this dealer to others local or out of town.

Mi
Review №62

Gary was extremely knowledgeable on the vehicles. His approach was very open and forthcoming, appreciated that very much. Service through the process has been excellent.

Li
Review №63

My car buying experience with Audi North Scottsdale was the best car buying experience to date. I live a few hours away from the dealership and inquired online about a specific vehicle. I received a response from Ron Sparazynski within the hour and he was there every step of the way to answer my questions. He was straightforward, and the final price was exactly as we had negotiated, no last-minute surprises. Everyone at the dealership was courteous, polite, and went out of their way to make the transaction seamless. I was at the dealership for less than 2 hours and extremely impressed with how efficient they were. Amazing service by everyone involved in my transaction. I highly recommend Ron if you are in the market for a vehicle.

Gr
Review №64

Jon, my service advisor, was great. Very detailed in what was found and what was recommended to be done. Clear communication and timely. I knew what was happening throughout the process. Will be back. My wife and I both have Q5s. Audi service is top notch. Thanks!

Do
Review №65

Gary Buffington was great to deal with and made us very comfortable with our purchase. I highly recommend the dealership and especially suggest working with Gary. He has decades of experience with Audi cars and explained all the little nuances of the car to us. He even came to our house to help us program the garage door opener buttons. Talk about above and beyond! I am recommending Gary to everyone and my in-laws will be heading there soon based on our feedback.

Ra
Review №66

It was such a pleasant experience!! Everyone there was very nice!! Especially nice and professional was my service advisor Stephen Barret!! I look forward to my next visit!! Keep it up Audi North Scottsdale!!!

St
Review №67

These guys are solid. Yeah, maybe you could spend a little less at an off-brand garage. But as dealer shops go, Audi North Scottsdale has always treated me and my car incredibly well. I’ve been dropping my car off here and driving a free loaner for years.

Ga
Review №68

Great service. Gary our salesperson greeted us even before we entered! We had a fabulous experience with everyone there!

ga
Review №69

Everything and everyone was great except for the snotty girl at the loaner/payment counter. Too bad that that the person taking my money has to be snotty and insulting.

Br
Review №70

Debby was amazing to work with and the process of getting our 4Runner was extremely smooth this part was 5 stars. Where a star is lost is because the dealership listed the car as a Limited trim but we found out after the fact it was a Premium trim. Price though was still good even with the lower trim than advertised and it still has all the features we were looking for but a bit disappointing that it was misrepresented in the listing especially at this caliber of dealership.

Am
Review №71

If you are looking for a car, go to Audi North Scottsdale. I will never shop anywhere else. Our sales team member, Joel Klasky, was simply put amazing. He provided without a doubt THE BEST shopping experience with such a high level of customer service. He took so much time and care into working with us. Joel went above and beyond doing so much research for us ahead of time and had everything prepped and ready when we walked in. We were treated with so much respect and it felt that we had know him for years. He treats every single person that walks through that door the same. He put so much time, attention, and care into our needs and found us something perfect. His passion for his customers needs comes through all ends of the process and I cant say enough great things about him. The entire experience has changed my view on car buying and again, I will never shop anywhere other than Audi North Scottsdale and will never work with anyone other than Joel!

Mi
Review №72

Friendly staff, kept current with communication on production of car and made the whole buying process easy. Jeff and Gary did a fantastic job.

Ad
Review №73

Fantastic experience. Debbie was great to work with and made everything easy as could be.

A
Review №74

Nelson is the guy to work with! No haggling, no games, just a straight shooter. I told Nelson the number I wanted and he made it happen the first go around. We weren’t sitting there for hours playing games. He was extremely informative and made this such a smooth process. I couldn’t be happier with my new car. Thank you Nelson!

Br
Review №75

The best experience at a car dealership ever. I worked with Chuck Visse which was a pleasure, knowledgeable, honest, extremely nice and listened to what I was looking for in my new car search. I purchased the Audi Q5 Sportback and love it!!!Ron in finance was also a pleasure, very informative of products offered, quick made that experience pleasant as well.I will definitely refer people to this dealership and also to Chuck Visse Sales Specialist.

0d
Review №76

Absolutely respectful nice understanding there to help all-around great experience

Ne
Review №77

Audi north Scottsdale is one of the best dealer experiences I have ever had. Joel was great with my two kids and made us feel like family. He worked with me on the different options I wanted in my Audi Q3 and was patient with me. I can’t give enough stars to tell you how much this car buying experience was off the charts !!

Fi
Review №78

Spoke with Audi sales about a new 2021 rs7, salesman said its msrp is 141k with a purchase price of 161k. Their website lists this car with only two packages, driver assist and executive (2,500 and 2,250) Base msrp is 114k + packages is 118,750 - not sure where he is getting 141k. A fully loaded rs7 msrp is 149k. This rs7 is literally the basic rs7 model. What on earth would make anyone pay 40k over asking price on this car, when you can build a fully loaded one for less than what this dealership is asking. What a joke! This dealership is a complete waste of time, if you value money and time, stay away from this dealership.

MI
Review №79

Excellent customer service. Purchase was quick and easy!

My
Review №80

This was my first time ever buying/financing a car, and it certainly will not be my last. From the minute I walked into the dealership, Nelson made sure that I was all taken care of. I could tell he really cared not only about the sales process, but for my safety and the safety of the vehicle as well. He wasnt pushy at all, and made sure I understood the whole deal. The process was speedy (considering the circumstances) and the response time was quick as well. The car is in amazing condition, and I could tell that they have high standards when it comes to the cleaning and inspection of your car. Bottom line: If youre looking to purchase or finance a car, I definitely recommend Nelson Alvarez at Audi North Scottsdale!

Kr
Review №81

No games, very easy car purchase. Fair value for trade in and great price for my purchase. Minus a few slow call backs the experience was great. Bryce was on the ball and made the deal happen with no back and forth.

Do
Review №82

We returned to Audi as very satisfied customers. The exemplary service department brought us back to Audi when we were considering a new car. But it was Nelson who sealed the deal for sure! No pressure. No sales tactics. Just a knowledgeable Audi specialist who listened to what our needs were and delivered! Nelson gave us a very comfortable shopping experience. While we love the Audi brand, with so many other choices and deals, it was Nelson who made us comfortable enough to secure the sale.

Za
Review №83

My wife and I had a great experience with Audi of North Scottsdale. We recently purchased an Audi and our salesman, Joel Klasky, was EXTREMELY helpful throughout the entire process. We had spoken with him over email and phone prior to coming into the dealership and laid out the parameters we were looking for. Not only was he receptive, but provided us with several good options. When we got to the dealership, Joel was prepared for our meeting and did not push or make us feel pressured into buying something. We did test drives and explored the lot and everything was done professionally. I highly recommend this dealership for anyone interested in purchasing an Audi, and definitely ask for Joel!

Ku
Review №84

5th purchase from this dealership, and will be back again. Fantastic service, same staff year after year so relationships are built which makes the experience so much better.

Ni
Review №85

Excellent experience. I was in and out in an hour and a half. I had done some extensive research on the Q7 so I didn’t need a lot of help, but David was very knowledgeable and kind.

Kr
Review №86

Great service, however when i picked up my vehicle which I was told should be ready by 3, they had just finished detailing the interior so the mats were place in the back trunk cause the carpet was still moist from the cleaning otherwise i wholeheartedly think they did a great job.

Je
Review №87

Debby was awesome in getting me in my first Audi. Will definitely work with her again.

Aa
Review №88

Great experience all around. Jake was accurate with his quote and everyone was courteous that I spoke with.

He
Review №89

I went into Audi North Scottsdale to look at the Audi e-tron and I was welcomed by Ron Sparazynski. His great personality and knowledge of the vehicle made the visit so incredible, I ended purchasing the e-tron! If youre looking for an Audi, I highly recommend Ron! I learned he also goes by Bobby Sparkles! He has such a charming personality, and is always smiling! He gives positively outrageous customer service! Thanks Ron!

Co
Review №90

This dealership is nice, but the sales guy Gary was awful to work with. He rushed up to me as I got out of my car like a stereotypical sleazy used car salesman. Not at all what I would expect from a luxury dealership. It felt like I was at the other dealerships at FLW where they stalk you to your car. He then left while talking to me to go talk to more customers that just arrived. He talked in circles and sounded like he was full of promises and BS, just trying every tactic in the book. He just gave me a creepy feeling overall and I would never buy a car from him.

Ry
Review №91

1 star because the salesman was east to work with. Management has no interest in customer service though.Bought a used car (yes I know what comes with that) day 2 the car threw a code. It went away on its own so chalked it up to bad gas or something sitting on their lot. Day 4 and 5 and code comes back. Misfire in cylinder 3. Took it back and was subsequently told to f-off by 3 people. Paraphrasing… “you bought a high mileage domestic, expect to pay thousands fixing it” is almost verbatim!I’m not looking for much. Just for them to stand by something they sold for longer than the time it took to write the check. If they would take care of this code I would be happy and walk away. Instead they decide to clear the code and send me home. Code came back on the way home.

Br
Review №92

Best dealership experience I have ever had.Anything you need help with they will jump through hoops to get done for you.

Co
Review №93

Audi north Scottsdale is a premium dealership experience. Jeff Griffin is a knowledgeable sales advisor and extremely easy to work with. From the valets to the managers everyone is really nice. If you are looking for a new Audi this is the must go to spot.

An
Review №94

The best car buying experience! Brian McCauley made the whole process super smooth, answered all my questions and never made me feel pressured. Couldnt be more happy with my SQ5.

Di
Review №95

Debby Lloyd is hands down the best car sales person we’ve worked with. Debby was always available to answer questions, but never became a bother with calling us multiple times. Debby is a joy to work with.

Je
Review №96

Id give zero is I could. Refused to do warranty work, lied to us saying we needed parts we didnt need. Tried to charge $1500 . We went to peoria Audi, they did all the warranty work and charged us zero $$ and the work was done in less than a week. Shop around these guys are crooks.Steven was full of lies and will never use them!

Ch
Review №97

Always an amazing experience with the guys at Audi North Scottsdale! Jeremy has excellent communication and knocks everything out in a better than timely manner and always above expectations!!Highly Recomended!!

An
Review №98

Excellent service from Jake, service and Fernando tech for 40,000 mile check

Ry
Review №99

Audi North Scottsdale is a 5-star dealership. I recently had an outstanding experience thanks to their professionalism and transparency. I found Nelson Alvarez to be easy to work with and knowledgeable. His experience and personality helped to make the transaction a smooth one.Finance Manager Greg Buttopietro also guided a hassle-free, smooth, simple closing.Thank you to Chris Powell and his team for their entire approach. They are worthy of their great products. I have dealt with dealerships all over the country, and rate none better than Audi North Scottsdale. Highly recommend.

Sh
Review №100

Every single person I dealt with was friendly, professional, and efficient. I was in and out the door in no time. This is a fabulously well run operation.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:7150 E Princess Dr, Phoenix, AZ 85054, United States
  • Site:https://audinorthscottsdale.com/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 480-470-9443
Categories
  • Audi dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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