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RideNow Powersports Phoenix
17202 N Cave Creek Rd, Phoenix, AZ 85032, United States
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RideNow Powersports Phoenix
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Ka
Review β„–1

Purchasing a Can Am with Ryan Lawrence was a fantastic experience. He is extremely knowledgeable, patient and wants his buyers to be thrilled with their purchase. I knew virtually nothing about these vehicles and was purchasing one as a family gift (as a surprise). Ryan knew I had many questions and always answered my questions via phone call or text. Hands down one of the best customer service experiences I have ever had.The team at Ride Now Powersports Phoenix is fantastic. If you are thinking of purchasing a vehicle look no further.......and ask for Ryan Lawrence.....Added bonus - my status with my family was majorly elevated πŸ˜‰Thank you Ryan!!!!

Gr
Review β„–2

My wife and I have gone to several RideNow locations in the west valley and RideNow Phoenix are the first that has not only wanted our business but was also able to make it happen! We have spent hours at other locations only to walk away empty handed. We called RideNow Phoenix to see if they had the bike I was looking for and filled out the application online. Brittan sent us a message that we were all approved and we headed down to pick up the bike. When we arrived, we worked with Jordan to get all the paperwork completed and off we were with my first bike! We were in the store maybe 2 hours only because we were shopping for gear and looking at all the other bikes in stock. Thank you to everyone at the RideNow Phoenix location!! Keep up the good work. We will make to hour long drive again just to avoid the other locations.

Ch
Review β„–3

Great showroom and very helpful, friendly staff. I worked with Ryan Lawrence and it was a fantastic experience. He helped me get the bike I wanted and worked with me to make the entire process as easy as possible. Ryan and the entire staff will take very good care of you. Highly recommended!

Ja
Review β„–4

Ryan is the best sales person we’ve ever dealt with for a major purchase. We can’t say enough good things about him. He was professional, honest and patient. No pressure, no gimmicks. Explained the pros and cons of the vehicles relative to what we were looking for. Very attentive. Returned text messages very promptly.The store is well stocked for both ATVs and accessories.The parts person knew his inventory and outfitted us with great helmets, goggles and ATV add on’s. He sold us what we needed and the most expensive items they had. He did not pressure us at all. Very knowledgeable.After purchasing the unit, the service department showed all of the ends and outs of the vehicle. He was knowledgeable, patient and personable. He even gave us his card and told us to contact him with any questions anytime in the future.This was a refreshingly great experience!

Ca
Review β„–5

Your staff Rocks!! I was to have a recall done at NASH where I purchased the ski. They jerked me around so bad I went and picked the ski up. Jim from AZ Jet Ski suggested I take it to your dealer. It was the best advise! Such a great experience. Thank you all for the top rated customer services. Your my go to from now on. Rebel

Ge
Review β„–6

We are first time UTV buyers and Ryan was fantastic. Ryan greeted us promptly and took no time in teaching us all the pros and cons to buying a machine. He was excellent from start to finish and patiently spent tons of time with us answering all our questions. Thanks for a great purchasing experience. Give this guy a raise.

Da
Review β„–7

Our experience with the salesman Ryan was top notch. It is a tough time for inventory but he did a great job keeping us in the loop. We started at another dealership and are glad we made the choice to do business with Ryan!

Jo
Review β„–8

Had the pleasure to work with Ryan Lawrence at Ride Now. Very knowledgeable and professional if your looking for a new machine For sure check Ryan out!!

De
Review β„–9

We went to Powersports on Cave Creek looking for a Kawaski side by side. We met with Ryan and he showed us the machine we had spoke about. Ryan shared his knowledge and experiences he has regarding Kawaski. Ryan took my wife out to see how it felt. Ryan included his team of experts including Gisel to meet our needs. They were professional and have followed through with getting our machine delivery set up for delivered today. We would recommend Ryan and his team to anyone looking to purchase their new machine.

Jo
Review β„–10

I live in Prescott Valley was down October 10. I worked with Ryan Lawrence, We had a glitch along the way that Ryan and the team there worked out and got me on a much better Bike. Ryan was there with honesty, for all my questions and just listening. I couldnt be happier with the experience and the bike Im riding.

Ch
Review β„–11

Made a purchase at the Peoria location and swore we would never give this company another dime due to horrible customer service. HOWEVER, our experience purchasing from the folks over at the Phoenix location was the complete opposite AND actually enjoyable. Tyler got us started by spending time explaining the different models and also educating us on things here and there until we were comfortable with our choice. Jordon also held our hands through the shipping/receiving/finance portion and I cant say enough about how smooth it all went. This team proves customer service is still a thing!!!

Ad
Review β„–12

Thank you Matt for handling the purchase of our new General! We are so happy with our decision to upgrade from our old school sand rail! We are so grateful to you for all your work, help and cooperation in making this happen! We are enjoying our new ride and Oh, the Places Well Go!V

Br
Review β„–13

Purchased a Can-Am Maverick X3 from RideNow and worked with Ryan, who was super cool, friendly, and helpful/knowledgeable. He answered all the questions I had and gave extra advice about the vehicle I was purchasing based on his own personal experiences. Since everything is taking forever these days, once my unit arrived he made sure to have it built and ready to go for me pretty much immediately. Also, while I was waiting for it to arrive he was very responsive via text to my follow ups for updates or questions.

An
Review β„–14

I worked with Britt and Tyler and had a wonderful experience! They were both super attentive, worked out the details of our trade, and helped us pick the perfect side by side for our family. We will 100% be using them in the future.

Ju
Review β„–15

My husband and I are so thrilled about our experience with Ryan! He did not pressure us or hover. He was very knowledgeable and able to answer my husbands technical questions.

Ro
Review β„–16

Ryan has continued to provided excellent customers service throughout both transactions we have experienced with him. 1st our RZR purchase last year and our quads this year for our three kids! He makes things seamless and smooth as possible!

Ro
Review β„–17

DONT WASTE YOUR TIME! This place adds on more Fees to the overall price then any business I’ve ever been to! β€˜Dealer fee! Doc fee! Transport fee! Set-up fee! Jack up the price 8K, try to justify it to you and then look at you crazy when you tell them NO! This place is worse than a shady used car dealer

De
Review β„–18

Ryan is a pleasure to work with. He is personable and actually cares about the customer experience. He goes above and beyond to make sure all your needs are met. I wouldn’t hesitate to buy another vehicle from him.

Ma
Review β„–19

If youre looking to waste your time go to this shop, they dont even have the time to make phone calls they send text messages! Not only have they lost my business, I have lost respect for the Ride Now franchise! Thanks again and I hope that you all do better business!

b
Review β„–20

They have repaired many times and have always done a great job.. Now, was told they do not service Yamaha motorcycles over ten years due to new management. What??

Mi
Review β„–21

Great dealer, Ryan and Gisele were amazing, We were able to get our hands on one sooner than expected, always answered all our questions. Super happy with our purchase.

Sa
Review β„–22

N. Sanchez was helpful. He was the only sale person on a Sunday and he showed full attention to his customers. He quickly went back to get my new Polaris spare tire rack.

De
Review β„–23

I recently purchased a used CanAm Defender 6X6 with only 39 hours on it from a private seller just North of Phoenix. It was in original stock condition and I had plans to put lots of accessories on it. The CanAm dealer in Albuquerque has poor service reviews so I elected to have the work done in Phoenix. Brenden Gill at Ride Now Sports handled the build for me and was without question one of the best customer service representatives that Ive dealt with. Calls were returned promptly, parts were sourced from all over the country, and options were given when a part was going to be delayed. I added $29K in accessories including a full cab, heating, hydraulic plow, GPS, Stereo system etc.. I couldnt be happier with my experience and highly recommend them.

Ti
Review β„–24

There werent too many of the bike we were interested in and we werent allowed to test drive anything unless we bought it.

Pe
Review β„–25

We found this great team when we were getting looking for a front and rear windshield for our General. Chris is great, very knowledgeable on every aspect of your toy. He recommends but never pushes you to buy. Its a down line effect when you have a great inside source you go to that person when you are looking for something outside there department. That is exactly what we did. Chris introduced us to Max and Andrew who did not disappoint. This is our toy dealership. Our recommendation is if your looking for a team that will deliver, this is the team you want.

Ha
Review β„–26

I get my R6 serviced here regularly, did my tire change as well at this place ... nice service

Ra
Review β„–27

Tyler was excellent! He asked me what I wanted and he showed me what they had no hassle no nothing very honest and genuine guy made for a very good experience. Jordan was awesome he made our deal go smooth without any hick ups I think I was done in like 30 minutes everything was great recommend this place 100%

Ma
Review β„–28

Andrew made the whole service process easy. Asked all the right questions. Very responsive. A member of your team noticed we were have an issue with our hitch and came over to point out the issue. Friendly, efficient, a very good experience.

Au
Review β„–29

Have had bought a bike here back in July they still have not submitted the paperwork to the MVD to put the bike in my name or get me a license plate. and it’s august. i called to ask about this at 3pm and they told me sorry the person who handles that already left call tomorrow. lazy.

Ga
Review β„–30

Britt helped me online when looking for my bike and Ryan helped me out and talked me through the process in person when I went in, both were super nice and helpful!

Me
Review β„–31

As a first time UTV buyer I had lots to learn and even more questions. Fortunately for me Ryan was the sales person that asked if I needed help! He was very patient with teaching and answering questions about all the different vehicles and models. He was great with follow through and keeping a good like of communication open. I also never felt pressured or like I was getting a sales pitch. I highly recommend you stop by and ask for Ryan!

Ma
Review β„–32

Just want to take a minute and commend the excellent service i was provided during an emotional time in my life. Andrew Holquin and The team at Ride Now Phoenix went above and beyond to get my brand new rig back in the Dirt in record time after a catastrophic engine failure. Now I can begin the healing process after losing my Dog and my rig in the same day. The team over at Ride Now Phoenix including Chris Jasonos in parts and KC Beyer in service have always treated me with love and respect. I want to thank them all publicly for all their hard work and dedication to keep us safe doing what we love to do and that’s Ride! Please feel free to reach out to anyone of these guys for all your parts and service. Top notch people and even better Friends.May God bless us all and keep us safe.Amen.

Ka
Review β„–33

I purchased a bike and bought a 24 month aftermarket warranty. 7 months later I totalled the bike and called to cancel the warranty. I have left 5 messages. 2 were direct to Mark the finance manager who I was told was the only one who could process. 1 with Britt. 1 with another female that took a message and another directly to Ryan the salesman. No one has ever responded and I have yet to recieve the warranty refund. They are quick to respond when taking your money but not when they have to pay it.

V
Review β„–34

My dad and I went in asking about a product. There were 4 parts employees standing around when we asked. Two of them just said they are sold out everywhere and that was that. Chris Jasonos, however, sat down at a computer and searched for 10 minutes to find us what wanted. He searched someone other than their main supplier. He made the sale with a positive attitude and wanted to make the customer happy. Totally recommend asking for him!

Ca
Review β„–35

I am a first time buyer of a ATV - pretty excited Geoff Chambers really made the experience a pleasurable one, he help with all my question and certainly knows his stuff - and made me feel that the transaction of buying was a good experience with no pressure. Cant wait to take our first adventure trip. The ATV is very cool and great looking and the colors I wanted. I cant say enough at how excited we are. Thank you Geoff for everything. --Tom and Carolyn Reid

An
Review β„–36

We bought 2 jet skis and it was a great experience. Ryan helped us and he was BY FAR the best person we have ever dealt with! He was so friendly, he was not imposing, he was very efficient and very accommodating to our schedule and needs! We feel he went well above and beyond his job! I would give him 20 stars if I could! Ryan is truly an asset to this company! Ryan is the epitome of customer service!

An
Review β„–37

If you come to this location ask for Tlyer. He was super friendly and straight forward with the whole process. Loved that I knew what to expect right from the beginning. No hidden charges or anything. We received our Can Am before the time-frame he provided and contacted us right away. Thank you Tyler!

Em
Review β„–38

Amazing overall experience with the RIDENOW PHOENIX staff. Took care of us. From initial contact with Alexis, Tyler taking it over and Mark sealing the deal. Couldn’t of asked for a smoother transaction. We are happy with the 2 new RZRs

Ma
Review β„–39

Great place to purchase your next toy!I traded in my old bike for a new ZX6R here. The whole experience was excellent and easy! Everyone here is nice and ready to help. Ryan is awesome! He took care of everything from start to finish. I couldn’t be happier with my purchase! Highly recommended! Thank you!

As
Review β„–40

We purchased a watercraft from RideNow from out of state and used a third party company to have it shipped to us. I would not recommend purchasing from this dealership unless you are physically able to go into the store. We still have not received any of our paperwork to register the unit, and the trailer arrived assembled incorrectly with the entire back end of the unit not tied down. We initially thought the trailer was the wrong model because of how poorly it fit. Ryan and the staff tried to place blame on the third party, but had the trailer been assembled properly there would have been no issue. We are also awaiting confirmation that a missing part is being sent to us, but Ryan has stopped responding. The entire experience has been unprofessional, especially considering the ridiculous fees you pay for paperwork, shipping and assembly.

Ch
Review β„–41

I Went in to buy new wheels, lug nuts, and the rear hub for our Can Am Commander. I presented the wheel with the tire on it for reference. The Service Associate looked at it and ordered the wheels, hub & lug nuts. The wheels cam in & were the wrong size, and lug nuts were the wrong size as well. The service manager Kyle Renaud stepped in, evaluated the problem and said Im sending you home, heres my card, call me with the VIN number, well check everything, will make sure everything is right, and my driver will bring you your order complete. Kyle looked at my service associate and said Im sending him home to get him out of the lobby. Nice guy.... I called him with the VIN # when I got home, no answer, the cell # he provided me was not in service. I called the main number & gave the VIN # to an associate & he said he would give it to Kyle. I called the main number again later for Kyle and left a message, No call back. Went in the next day and my service associate had looked for new wheels and tried to solve the problem. Kyle walked by and did not say a word. The sales associate then looked at the wheel I provided, took a number off it & ordered the wheel. Its suppose to be here tomorrow. Saved me almost 600.00, good guy!. Well see if everythings right tomorrow. Mean while I still havent herd from Kyle Renaud, and havent seen his driver. While I was spending so much time in the service area I was looking at the new Polaris models thinking of upgrading my Commander. Not a single person came over to assist me. This was over a 2 day period. Sad... The 2nd star is for my sales associate as he did work hard for me.I have just placed an order for a new 2022 Polaris General XP Trailhead Edition with my previous Polaris dealer.

Ki
Review β„–42

We got a taste of UTV riding and came to Ride Now to learn more about the machines in hopes of buying one. Ryan helped us from day one learn about what we needed and helped us decide what we wanted. We went in 3 different times with many texts in between and he was always pleasant and so helpful! We really appreciate all of Ryan’s guidance and knowledge he shared with us and finally made the big purchase yesterday! πŸ€—

Va
Review β„–43

Chris awesome! I was looking everywhere for a part. Chris had one and sent it to me asap! Very pleased with his professionalism.

Aa
Review β„–44

Easy and quick buying experience. Jordan was super helpful and answered all my questions. My new Can Am arrived ahead of schedule and was ready to go when I needed it.

Em
Review β„–45

The staff was very nice. Great customer service

Ce
Review β„–46

I was working for a while with RideNow trying to get a Can-am and when I finally could I called the place and Brit immediately got to work on my application. It was kind of late, so I ended up hearing from her the next day really early in the morning. She wasn’t at work but she transferred me to Ryan who helped me through the whole process. They both work really good as a team. Ryan made everything very smooth and easy. He went above and beyond to get my can-am into service late in the afternoon so I could take it home that same day. If you plan on coming here, do so and ask for Ryan. He knows what he is doing and will make your experience great! They even text you the next day to make sure everything is still good.

Cl
Review β„–47

Our salesman Ryan was outstanding during our purchase! We had an issue with our RZR right off the bat and Ryan stayed on top of getting the issue fixed ASAP! We could not be happier with our RZR and RideNow!

Me
Review β„–48

I have negotiated a LOT of car deals(When I say a lot, not only did I sell cars at one point but I have purchased and assisted in purchasing about 100 vehicles.) I worked with Brandon. He Is a no nonsense, transparent person and I can honestly say, this was the best transaction I have ever done. He purchased my CanAm. Everything he promised he made good on. No BS, no dishonesty, just a good person. The whole environment of the store was just like this. I won’t go anywhere else for my power sports and will refer family there.

Da
Review β„–49

Been there twice. Never got the impression that their sales staff were interested in making sales. πŸ˜•

Sk
Review β„–50

It is very rare that I make larger purchases and do not have buyer’s regret afterwards. I walked out of Ridenow Phoenix with a smile on my face and felt good about the entire experience and still feel that way. Ryan was great and really helped make the experience more comfortable. I was admittedly nervous, but his patience and honest approach put me at ease. Thanks Ryan for making my buying experience a positive one. I am absolutely stoked to ride my motorcycle!!!

Je
Review β„–51

Ryan was amazing and great to deal with! He was able to get us exactly what we wanted and worked for us to get it much sooner than we expected! We will continue to refer him and Ride Now to anyone looking!! It felt like we were working with a friend not a salesman!

PA
Review β„–52

RYAN WAS VERY COOL AND LAID BACK. AFTER I PICKED OUT MY BIKE HE DID EVERYTHING HE COULD TO GET IT FINANCED AND IT WENT THROUGH. THERE WAS NO PRESSURE HERE AND I COULDNT BE HAPPIER. RILEY WAS EXCELLENT AS HE HELPED ME PURCHASE MY GEAR NEEDED TO RIDE SAFELY. JORDAN WAS BEYOND HELPFUL EXPLAINING THE FEATURES OF MY NEW BIKE AND SUGGESTED MANY WAYS TO OPERATE MY BIKE SAFELY. HIGHLY RECOMMENDED TO GO HERE AND MAKE A PURCHASE.

Ko
Review β„–53

Everything went really smooth. All of my questions were answered in full. I highly recommend this store if you are looking to get new or a used motorcycle! Geoff was incredibly helpful and nice through the entire process.

Al
Review β„–54

I am updating my review of RideNow Powersports to reflect my experiences with this business. I brought my 2020 Ryker Rally in for its first oil change. I made the appointment 2 weeks prior and dropped it at 9:00 AM on Saturday with the understanding I would be picking it up at 9:00 AM on Monday morning. I was promised it would be ready on time when I made the appointment and when I dropped it off. I arrived at 9 on Monday to find it had not been worked on at all and it would take a couple of hours to get it done. Really?? I do NOT recommend purchasing from this business (I was told their maintenance & extended warranty would cover regular maintenance - what thay charged me for doesnt cover the $350 oil change) or getting service from this business, as they really dont know what the word service means. Unprofessional and unethical are apparently their business model. Too bad...

Pa
Review β„–55

Chris Jasonos really went the extra mile in helping me select a wheel and tire package for my Can-Am X3. He spent 45min with me on a busy Saturday morning when other shops were uninterested or unwilling. Give him a call for any of your parts needs.

J
Review β„–56

I just wanna say Ridenow Phoenix had what I was looking for in stock, although we had to travel 8 hrs. It was well worth it. A huge thank you and highly recommend Alexis and Tyler.They were able to make this awesome deal happen so smoothly and pushing for the best deal possible. You guys were awesome thank you.

El
Review β„–57

Went to this location to get information on some side by sides. We met Mark Mulholland and can’t say enough about him! Been with the company over 20 years, not pushy in anyway. Very patient and honest with us and willing to answer any and all questions with great detail. This guy is great and moreover after we realized the model we wanted was out of our price range. He really put the time in to find us the most comparable model and we are so happy with what we got. This place is Awesome and I really recommend checking out this location if you haven’t been because Mark was really top notch.

Jo
Review β„–58

Great place to buy your next toy. The staff are amazing, friendly and very knowledgeable. I worked with Ryan and he went out of his way to make sure I was satisfied. I will be coming back to buy my next toy for sure.

Ar
Review β„–59

DONT GO HERE TO GET YOUR ATV SERVICED!!! I took my Polaris Sportsman in for a gold service ($438.00 after tax). It looks like someone did a burnout on my tires, I would never abuse my tires like that. Huge globs of grease were left on each grease point. Didnt reset the service engine indicator until I complained about it. They dont wash your ATV after spending $400 plus on service. Keep my money but you lost a customer...

Ty
Review β„–60

I got a z400 from here and the sales guy, Ryan, was incredibly helpful throughout the entire process. Definitely recommend going here.

Ru
Review β„–61

Matthew Sheridan did an excellent job helping me select the best new Can-Am for me. This guy knows his stuff. A real pleasure to do business with. Thanks Matthew!!! Russ Beyer

Mi
Review β„–62

Bait and switch on a β€œnew” β€˜19 bike I was going to buy. Online price was $2500 lower than the sticker price and Mark didn’t want to budge. With tax, title, fees and more fees...the price was the same as a β€˜20 model. Also the photos they showed online didn’t show nor did they mention all the scratches the bike had. Mark tried to steer me in the direction of the many used Harleys the had. Very shady operation. I won’t do business with themBuyer beware!!See the pics...

Mi
Review β„–63

Store was clean an well stocked. Had a lot of vehicles in stock.

do
Review β„–64

Dont really want to badmouth this place as a whole because my salesperson BRITT was amazing, and so was the finance manager but some of their employees need to have training in customer service Alexis I bought my unit over four months ago and still have not received my registration and every time I call just to get some type of assistance I get hung up on or placed on a two-hour hold because they know its me calling or the person I need to talk to Amanda is never there I was even once told that (I didnt sell you the car so you have to wait till the person who sold you the car comes back your not my customer) to me thats just disrespectful and I will be taking my business elsewhere and suggest you do the same

Ca
Review β„–65

Had a pleasure to deal with Mark and Ryan! They both went out of there way to make sure we understood and were all on the same page. Visiting from out of town twice they made sure everything ran smoothly second time around. Unfortunately our first encounter with Alexis was nothing but false hope and lies. I feel it’s necessary to say if you want a GREAT sales person ask for Ryan! Mark at finance well make sure it’s a breeze after that! Thanks again guys! Alexis please be honest. Wish you the best. Danny & Rebecca

Ch
Review β„–66

I worked with Tyler B. On my deal. He was upfront and honest about expectations and delivery dates. In a world of uncertainty and COVID hangovers on top of material shortages, shipping problems, labor shortages, I am very satisfied with what I considered excellent service. I wasn’t pushed to buy any β€œupsells” at all! I also priced out the machine and found Ride Now was able to give me just as good as price as the others. Some places are cheaper on the machine but then you HAVE to buy extras from them etc.Overall Tyler kept me informed and up to date I would recommend him to anyone.Then on to finance. I dealt with Mark. Again the same quality of service. I was in and out it. It was easy. I was not upsold. It was pretty much left to me....do you want this...do you want that???a yes or no. No haggling and I would rate my experience with Mark 5 stars as well. So my overall experience with Ride Now Phoenix Sales had been excellent!

De
Review β„–67

Ryan at the Cave Creek Rd location has been wonderful to work with! No pressure at all but there to answer all our questions and keep us informed. Helped explain differences between various UTV models. We ended up buying a Can-Am and Tyler helped us when we came in to finalize and sign papers. He was very helpful too and patient with our last minute jitters and questions. Im also happy that they both made it clear they are still there to help with anything we need going forward. Andrew in Service said that too. They were all very helpful and friendly. Thanks and great job, guys!

TR
Review β„–68

My father bought his Spyder at Ride Now a few years ago. He passed away and I contacted Ride Now about buying it back for resale. Brandon reached out and was really helpful. He arranged the bike pick up and gave me a fair price. I definitely recommend.

Jo
Review β„–69

Tried to buy a seadoo from out of state as Im moving down in a week and I was going to pick it up when I arrived. Giselle, a sales person there, told me this was doable and took a $500 deposit to secure the price and unit for 48 hours. When I went to complete paperwork, financing with the dealership which I am more than qualified to do, they told me I could not buy it until I got there. I called to ask for a manager and giselle transferred me to a saleperson who also had no clue what he was talking about and also hung up on me when I asked of his name. Currrenlty waiting on a call from manager Greg or a refund. Hope they make this right

Jo
Review β„–70

Had a great experience at ride now Phoenix. The staff was very hospitable and very kind. I left feeling as tho I had gotten a fair price and a great buying experience.

Gu
Review β„–71

Just leaving the place right now without getting myself a bike, and let me tell you it is Sunday afternoon, no customers here except for my husband and me. About three sales personnel walked around, one of them came close to us, but just to get a drink for himself from a machine, not even thinking to say hi to us or offer any help. So, I guess you don’t care about any sales, so we will take our business at somewhere else.

Pa
Review β„–72

Shout out to Ryan at RideNow! No pressure, calls you right back!! Made our buying experience enjoyable. Would like to give him 10 stars if possible. Did I say he actually gets back to you? He follows thru, which is hard to find these days. He gave us lot of good tips for saving $$ when registering our machine. Ryan is very knowledgeable and I would highly recommend you look him up. RideNow on Cave Creek Road is very lucky to have a quality person like himself on staff! We give him a 10 star Review!!

Ca
Review β„–73

Awesome experience! Very attentive and willing to answer all our questions. Mark took the time to explore all options and would be best for us. Definitely recommend!

Au
Review β„–74

Ryan was great and it’s always best to support local! Thanks for everything!

Ju
Review β„–75

Shout out to Ryan and britt, they are an amazing team that helped me to buy my can am 850, they are so helpful people, ask for them when you plan to buy something.

Ni
Review β„–76

Had an awesome experience with Geoff, very knowledgeable and spent a lot of time out of his day helping me out. Definitely will be back.

Ri
Review β„–77

I dealt with Alexis in my new can am and she was just great. Helpful. Communicated and followed up and follow d thru on something I needed after the sale was all done. Definitely recommend her to anyone I knowChris Spires

Ph
Review β„–78

Shelby was very easy to deal with and really worked on my behalf to get a fair good deal on my new 2020 razor. The vehicle was ready for me and prepped when I arrive to pick it up. I’ll give them a call the next time I’m looking for another Polaris vehicle.

Ca
Review β„–79

Shelby was amazing! She made this process so much easier than any other place we have bought from. Definitely will be making the drive from Buckeye to purchase other toys.

Pa
Review β„–80

Emailed and talked to Alexis to start with and worked with Tyler face to face in the store. EVERYONE in the store was friendly, helpful, and moved as quickly as possible to complete the sale. The car was well prepped, a service rep explained the controls and operation, and I love my new Can Am!This was the Cave Creek location, thank you all!

St
Review β„–81

Bought the new YZ125X! Ryan, Renee and all the staff were awesome! Made everything easy and did what they said they would do. Definitely will go back for my next purchase. Thanks guys πŸ‘

Ad
Review β„–82

Fun and relaxed environment filled with endless amounts of fun! Ask for Geoff! Great dude, great customer service!

To
Review β„–83

Worked with Ryan. He is the best. Highly recommend this location

Ty
Review β„–84

Stopped in to see what they had. Looking to purchase my first bike and Geoff seemed more than happy to help me out! Down to earth, no B.S. See ya soon Geoff!

Br
Review β„–85

Super easy buy. Our sale guys tyler was super cool and we made a deal in about an hour and out in no time. Overall good experience

De
Review β„–86

Bought a rzt xp 4 1000 here. The staff are fantastic!! My sales rep, Jordan was top notch. The whole experience was fantastic and look to build on relationship with ridenow phoenix!! Cheers to my first side by side and to jordan for making it happen!!

Je
Review β„–87

Thank you Brandon for making my transaction smooth, fair and enjoyable! Very accommodating and great communication, top notch service all around!!

Mi
Review β„–88

Nolan in parts very helpful . Lots of inventory on bikes, check them out.

si
Review β„–89

I am not one to write reviews, but I felt it was very necessary in this case! We went to ride now about 3 weeks ago looking to buy a 2021 ranger trail boss. They are very rare and hard to find. We were greeted at the door by Ryan he was extremely nice and very knowledgeable. We told him what we were looking for he let us know that it would have to be ordered and would take 2-3 weeks to come in! He was exactly right it was about 3 weeks. During the 3 week waiting period Ryan kept in touch with us texting me to let me know where we were at on the time frame and then sending me pictures of it being assembled. It was a great experience with everyone we dealt with from Alexis the online sales manager to Matt the General manager, Kyle the service manager and Ryan in sales making sure it was getting done on time! I can’t tell you how happy we were with the whole process! Thank you Ryan for making this a great experience, we will be referring everyone to you!! 5/5 stars for Ryan he is the best to work with!! πŸ˜€Mike and Karry

Su
Review β„–90

Worked with Ryan Lawrence and he was great! No pressure, knowledgeable and ready to talk about his experiences with UTVs which helped get us more excited about our own off road experiences. Can’t wait to get started!

Ha
Review β„–91

Brandon served us very well and made it incredibly easy for us to do business with ride now phoenix. He went out of his way to provide 10/10 customer service. Highly recommended

Jo
Review β„–92

Everyone was great from the sales person all the way down to the techs that help me get my razor and a special thank you too Geoff he’s a very valuable employee and takes care of everyone awesome job I couldn’t be any happier even stayed a little later so I can pick it up after I got a trailer!!!!!!!

AZ
Review β„–93

I cannot say enough about how helpful Shelby was thru our sale. We tried another place first that didnt communicate with me at all, so we gave this place a chance and left with exactly what we wanted.

Co
Review β„–94

Ryan helped my family and I purchase our first jetski. He was extremely informative and helpful. If it wasn’t for him we probably wouldn’t have made a purchase that day. Thank you so much for all your help Ryan. We can’t wait to take the jetski on the water now!

Ge
Review β„–95

Geoff has been assisting me on a possible side by side and or new dirt bike. His calm demeanor has been refreshing to deal with as a customer. Anyone thinking about a new bike or other motorsport vehicle should check in with Geoff at Ridenow.

Cu
Review β„–96

I bought my Can Am X3 here and I am coming close to the end of my extended warranty and service contract. I have only brought my car to this location. So I feel that I can honestly say that this location has stepped it up and got their focus on. The difference in service and professionalism has went from a C+ to an A in my opinion in the last 3 years. I can tell Matt the manager has trained and transformed this team. And Andrew in service has stepped up his game in service. The technician who worked on my car hit all the bases this time without being asked. For example replacing a grease fitting that has been missing on my aftermarket part and cleaning and Re-lubricating my aftermarket air filter this time instead of leaving it in their dirty and untouched. Their idea of β€œcleaning the sh@+ of the car” still needs a little work. But hey they didn’t charge me for it and it’s better than when I brought it in this time. I have Confidence in recommending this location now. Good Job Ride Now Phx! Keep doing your best every day and every day will get a little better.

Co
Review β„–97

Recently bought a brand new bike from Ride Now for my son. Financing was made pain free from Shelby, Alexis and associates. Customer service was impeccable. I would recommend them and do it all over again. Thanks guys

st
Review β„–98

Came here to get a bent footbrake lever to be bent back to shape, waited for 45 mins only to find out they hadΒ΄nt even started to work on it yet. We were not informed that the repair center was full. Total waste of time!

Em
Review β„–99

Popped in a half hour before closing as we happened to be in the area and in the market for a jet ski or two. Ryan was VERY passive aggressive and had a poor attitude towards us as soon as we asked him for help. Seemed as though it was an inconvenience for him to help us. We had asked him about a seadoo in the showroom which had had planned on purchasing cash but upon further looks, had multiple deep scratches and scuffs along the trim and body and dry water stains along the jetski. Something that would not come from shipping, though he INSISTED it was brand new/never used. Not to mention the almost $5,000 in β€œdealer freight and setup” fees on top of the tag price. We will be happy to take our business elsewhere.

Le
Review β„–100

Took my new bike there because I had a track day coming up. Standard service, new pirellis andThe normal 4,000 mile check up to go through the bike. The sales guy told me they would take care of all the areas I pointed out that needed attention as well as some extras to make sure I didn’t have problems. Got out there and they didn’t even tighten the bleeder valves so I lost brakes mid race. Tire pressure was all wrong, and they evenCharged me extra for putting in an air filter that I brought in. Then I looked over the bike and it didn’t seem like they did anything other than change the oil . Techs and mechanics we’re all great onceThey figured out what needed done, but the info never got to them. Avoid this place of you want to get what you pay for. I really hate to leave bad reviews, however, on a bike there is no room for error and I would not put my fate in these guys hands ever again.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:17202 N Cave Creek Rd, Phoenix, AZ 85032, United States
  • Site:https://ridenowphoenix.com/?utm_campaign=gmb&utm_source=local&utm_medium=organic
  • Phone:+1 855-545-1907
Categories
  • ATV dealer
  • ATV repair shop
  • Kawasaki motorcycle dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Motorsports store
  • Suzuki motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–4PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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