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Bed Bath & Beyond
1919 E Camelback Rd Ste 128, Phoenix, AZ 85016, United States
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Bed Bath & Beyond
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St
Review №1

This Store has went above and beyond for me. From Brad driving all the to Gilbert to pickup my purchase to Ken who made sure the transaction went correctly and smooth. You have to try this location, they are the true definition of customer service.

PE
Review №2

If one Bed Bath & Beyond does not have enough I may go to an other. Today, being in the area, I looked for special types of hangers purchases at other locations. My guess is the logistical situation is hurting Bed Bath & Beyond.I felt the overall selection was not on a par with other stores an fewer staff. The only spoken contact was as I walked out without purchasing. You would think there might have been some staff chatter if the store has almost no floor traffic, customers. Admittedly there was only a few visable staff in the entire store.

Ge
Review №3

Just love on entrance always clean and my favorite lotion. This lotion has this dark green color and first smell to me relaxing. Now after a long day a shower 🚿 or bath 🛁 to sink into. Plus the lotion as combo priceless!

Al
Review №4

Wonderful store and wonderful staff! Always clean and friendly faces ready to help. Isabella helped me find exactly what I needed for my new place

Bi
Review №5

September 3rd 202111amIm a vendor / Delivery guy. I bring you product. I do the Best I can to make everyone happy. Unfortunately I gave receiving one box out of 45. Well the older gentlemen with the name Chad or Brad who is not the receiver. Hes a Mostly Bald white guy. He didnt like that at all and decides to aggressively throw it in my direction. Using profane words during. I dont know whats in that box he opened. I dont know the guy either. And given the fact that the box wasnt his I would imagine one could show respect to a neighboring company and not toss their things.

Na
Review №6

I went to this location on 7/21 needing to buy gifts off a weeding registry and Danielle was very helpful. I approached her for assistance and she was eager to help me! She is a matter of minutes ordered my chosen gifts, rang the transaction and updated the wedding registry all with a wonderful attitude. I was very impressed!

Ca
Review №7

I love this store! They have such a great selection of everything for your home inside and out! They also carry a lot if candy...I found a neck massager with heat, I looked at 3 different places! They had many different styles and the price was awesome! Go now and check it out!

Ed
Review №8

One of my favorite stores. I love all the kitchen gadgets... I love this store because its very clean and the customer service team is very helpful & friendly.I like to go in the evenings a couple hours before close because its not busy.Check out their clearance section theres a lot of good deals 🤫

La
Review №9

Good experience. Found a very reasonable, lightweight bathroom scale. Right on! The store was empty, dont know how they stay in business, government assistance? The parking lot bordered on, a bad dream that continues. Thank you Bed Bath & Beyond, hopefully will obtain many years of accurate weigh in readings. We will see what the future brings.

je
Review №10

Bed bath and beyond. Sounds like I can shop here for all my bed and bath needs. They had just a small corner of comforters, not much selection. My daughter was disappointed and we just ended up getting what we needed from Amazon. Giving 2 stars because the store was clean and organized. There was only 1 cashier and a long line as we were walking out.

Ma
Review №11

Could not find bedskirt anywhere else. Went to 4 different stores, then came here . This was my first time in store. Very satisfied.

Lo
Review №12

Very friendly cashier! So helpful! She was awesome!

Lo
Review №13

Great. Will still take coupons no matter how old they are. Fun to walk around to catch some bargains.

St
Review №14

I will say the this store was clean and organized. Staff was wearing masked. Very expensive

Ja
Review №15

The lady cashier was rude when I asked for the restroom key. She rattled it off quickly with 6 numbers. I asked her to please Wright the number down. She huffed and puffed and reluctantly wrote the number on a piece of paper. I explained that was alot of numbers to remember and she said, well that is how we roll in this store. When I checked out, spending $80+ I made sure I did not go to her for check out!!! Some people dont have the brain God gave them!!

An
Review №16

The girl was so helpful in helping me find what I could not order online. Very friendly and some really great prices.

Ke
Review №17

Found what we saw online and was satisfied with purchase

J
Review №18

Excellent customer service but NO square table cloths & thats all I came for

di
Review №19

This particular location seems to be focusing on the Beyond, as their Bed and Bath departments are sparsely filled with lots of empty space, whereas the kitchenware section is literally overflowing with items.

Ti
Review №20

Spot the dot deals were great. They were 75 percent off the lowest tag. But the store seems empty and no life. Good deals.

Vi
Review №21

Always find great deala

El
Review №22

I bought a lot because of the sales. It was fun shopping.

Da
Review №23

Decent spot for something needed quickly.

Je
Review №24

The gentleman in the kitchen appliance area was so helpful, he saved us $30 on a multi cooker

An
Review №25

Very nice store, everyone always friendly.

gh
Review №26

The # 1 shope for all of your needs for home. Its clean nice setup not to price and nice customer service. Love BBB.

Ch
Review №27

Typical Bed Bath & Beyond. Seemed to have some stocking or product availability issues, but during Pandemic Holiday season, thats not unusual. Not too crowded during the weekday early afternoon, and was able to maintain safe distance from others. Staff masked and so were the other patrons I encountered on my visits.

Du
Review №28

Nice store. Second in line and had to wait awhile, other than that, easy in and out.

An
Review №29

I Always find what I am looking for.Every employee is friendly and helpful.Always find good prices in everything.i cannot think what they dont have..they have it all.

Ja
Review №30

They have what we need and their customer service is impeccable.

Am
Review №31

I ordered in store and was told guarantee 3 day free shipping. I’m says my purchase won’t be here til August 9th that’s 6 days from the day I bought in store with a rep online. If this was the case I should of just stuck with Amazon.

Ki
Review №32

I had bought my self a soda springs. It broke almost instantly. It took almost month and one half to return. Did so and love them no questions. Received a new one. No box no receipt. THANK YOU!

Ma
Review №33

Kinda bare because it’s so close to Christmas but still good deals and clearance is always where you can find good things. Workers are helpful and will even check for things in the back to confirm they no longer have the item in stock.

Ju
Review №34

The store is very clean, and the staff are friendly, but the prices are high, and I didnt think there was a big selection of the items I wanted to look at.

Je
Review №35

Love this place ❤

Je
Review №36

Waited in customer service line for 25 mins for a simple return, and the line just getting longer and longer. Doesn’t seem to have good management, and the employees didn’t seem to know what they were doing. Myself and 2 other customers walked out without being served. It sadly reminds me of Linens & Things right before the went bankrupt.

Ka
Review №37

Clean, not crowded, but even the clearance department is over priced.

Ni
Review №38

It is a very organized store. Customer service is superb, courteous and ready to help at once...such a great store, well managed.

Ry
Review №39

Drove to pickup an item that showed in stock on the website. They no longer carry the item I was looking for... They also had a super hard time updating my location to do a search. The website blows. I hope they go out of business.

Li
Review №40

Staff was very helpful

Sh
Review №41

I had the greatest person help me with my order. I was looking for drapery and she looked several places, but unfortunately my drapes were discontinued.

Ja
Review №42

Quick and easy. No long lines at Christmas ☃️

Ja
Review №43

Great selection but to expensive for me

Ba
Review №44

Weve been shopping at Bed Bath & Beyond for years, and I like the store and their products. Recently, I placed an order through their website for some consumables. The order was never delivered. I know that this sometimes does happen. The problem is that it has proven to be impossible to get in contact with them to get it resolved. I called and was informed the wait time was 2.5 hours (this is comparable to the IRS...). I tried the on-line chat function, and that wait time was 6.5 hours. I tried to email and got a response that they are not reading their emails at this time! Word to the wise...skip the internet and stick to the brick and mortar stores and save yourself lots of grief!

Mr
Review №45

They got some really neat holiday urinals and cool products.Even chocolate turkeys!!

Za
Review №46

Staff were very helpful!

Ch
Review №47

Great bargain. Download ur cupon before you go in

JJ
Review №48

Very cool store. Friendly staff. Well stocked with cool items for your home.

Fr
Review №49

Very clean store with very friendly staff.

Ni
Review №50

Great shopping experience and they have a lot of variety of products

Ju
Review №51

They are always out of stock of the items I am trying to purchase. Waste of a trip. Staff is also very unhelpful. I had two associates swear that the coupons can be used on everything, only to have them deny them for every item I wanted to buy. Not worth the hassle when there are so many other options for shopping.

Ja
Review №52

Friendly and helpful staff.

Ji
Review №53

Bed Bath and Beyond is my most favorite place to buy housewares. The 20% off coupons help me save money and they have a great selection of just about every thing.Check the clearance areas for some great dealsBed, Bath, and Beyond is a great resource for customers looking to purchase quality home and furniture products at great prices.

Mi
Review №54

They carry items other stores dont. And they have an awesome return policy.

Ja
Review №55

They had a CRAZY sale that I took advantage of :)

Ju
Review №56

Who doesnt love Bed Bath & Beyond?!! I could spend hours in the store and thousands of dollars! Their kitchen department is my favorite. I love there gadgets and selection. They have price points for everyone. Also, they carry reputable brands. I also love their bedding department. They carry a great selection of sizes and thread counts.

Le
Review №57

They always greet all customers with polite ways. The shelves are organized and clean. They have coupons on emails and text and mails often so it always motivates me to come back lol thank you for the great service!

Al
Review №58

Love this place! Something for the whole 👪

Ja
Review №59

Alway a wonderful place to shop.

Ka
Review №60

Great food and service

Di
Review №61

Great service and well organized

Ch
Review №62

Nice selection

Wh
Review №63

First time I’ve been to this store in a while and I wasn’t impressed. Tonight while I was piecing together several items to complete a new look for my bedroom I was actually pushed out the door, it seems the associates were more concerned with going home for the night than selling the merchandise that keeps them employed. It’s no wonder this company isn’t doing very, thank goodness I was able to grab the SKU numbers which allowed me to purchase my items online which will be delivered tomorrow at a fraction of the price. Jokes on you bed bath and beyond... suggestion to management diversify, upgrade your merchandise and improve the consumer experience or be undercut by your competitions.

Ca
Review №64

I stopped in to look at some sheets for my bed.

Ca
Review №65

Store is packed! Lots of stuff to look at....too much IMO. Sales staff are friendly and helpful, but you need to be specific. I asked for an apron with pockets. Guy said they had one. I got there and found many aprons with pockets. Its best to look at the item to make sure it is what you want.

Fl
Review №66

I like the Beyond part. We called ahead to get a roaster pan for Thanksgiving. The pan was less than 50.00. It was held for us. We only had to wait while they went to their holding room to get it. You can always have a 10 or 20% coupon at the ready. The only drawback is the parking lot is ground level only and not enough for this very popular location.

Bo
Review №67

This place has some great stuff for the home, but their products are a bit overpriced for the most part. Here and there theres really affordable deals. On other items it feels like you have to upper middle class (making enough money to not care so much) to purchase some of their home improvement items... considering how often I find the same items in Marshalls or online for like half the price. The people who work there are extremely caring and helpful and make the shopping experience an amazing one. So from 3 stars for the overpriced items and 5 stars for the great customer service come the average 4 stars as my rating!

An
Review №68

Great BB&B, very clean and with huge selection. Major props for customer service go to Eve and her manager for helping me exchange an electric item that failed one week after 90 day return/exchange period. This was a very nice showing of goodwill and customer care. A+.

Ja
Review №69

Great assortment of goods and available help

Gr
Review №70

Very good quality items and always in stock great customer service

La
Review №71

Great store to shop for home things

J
Review №72

Curbside was fast!

Te
Review №73

Found what we were looking for but, when we needed assistance to locate an item, help was few and far between. Walked almost around the whole store to locate an associate while my daughter walked to the front to tell cashier we needed assistance in the bath section. Suggestion: Add a ring bell for assistance button. No customer should have to hunt down a sales associate.

Al
Review №74

Always fun to shop :) had hand sanitizer at register.

Ca
Review №75

Plenty of free parking. I have a love /hate relationship with BBB. They have so much stuff, some quite expensive for what it is, but really nice. Then theres the gadgets. Oh, the gadgets. Great place to find a gift.

TL
Review №76

What a convenient location . . Close to other shops & my hotel. The friendly staff is extremely knowledgeable & very, very helpful. Great place to shop. F

Mi
Review №77

Great place to shop and full of very helpful service staff! Thank-you bed bath beyond you made my Christmas shopping very easy!

AN
Review №78

Very nice and helpful. Couldnt exchange it for me but took the time to show me how to fix it after helping open it. This is my go-to bed bath & beyond. Thank you to the staff at bed bath & beyond on Camelback in the Biltmore area

Xe
Review №79

Very nice quick check out

Ch
Review №80

I bought a Nespresso machine for a Christmas present. My fiance opened it up to set it up and it was missing pieces so he could not have any coffee Christmas morning. When I went to return it I did not get any bonus for the problems nor an apology. They were not empathetic what so ever and made it seem as though I was at fault or a problem. Will not shop here again. $240 you would think people would be polite, lost my buisness.

Ka
Review №81

Everyone here was helpful and knowledgeable. Thanks Mike for helping me find everything i need, online and in store.

Da
Review №82

Very nice store and service.

le
Review №83

Clerk was somewhat helpful, showed me the product but was not familiar with it.

Ke
Review №84

I thought I ordered and paid for a duvet insert online and could pick up in the store using Affirm. Staff looked at me as if I didnt belong in this area when I tried to explain this to them. They were very dismissive and did not even attempt to be helpful. I will not be returning to this store again.

mi
Review №85

I love this place. I enjoy browsing.

Sh
Review №86

Pretty slow from what I saw. Furthermore I found they do not carry any Tiki related supplies. Weird being as how it was the beginning of summer.

Sa
Review №87

Always GREAT customer service.

Ch
Review №88

Always clean, Cashier is always friendly and I can always get 20 - 40 % off

Fr
Review №89

I visit this place often. They are always friendly and willing to help you out. Love the return policy they have and of course coupons.

Ty
Review №90

Lots of things to choose for oneself or great gift place. For home & personal

Mi
Review №91

It was a clean store, a ton of cook things, and it is organized well. My only complaint is that there was like noone around to help if you needed something or they werent very friendly @ checkout. I wont go back to this store location again

Ch
Review №92

Some of these products are junk! But Ive also gotten some good stuff too! I love my noise machine.

Am
Review №93

They did not have a variety of curtains and it was very expensive not worth it at all.

Ro
Review №94

Very good. I had ordered online and they returned the full amount to my credit card. Yes! Good service.

Be
Review №95

Always wind up buying something when I go. They got lots of good stuff at good prices and a great returned policy

Ga
Review №96

The gentleman helping me was very polite and was able to find the air fryer I was looking for. He also helped me find a coupon online, saved me about $20. I was in and out in less than 15 minutes.

Ta
Review №97

We bought a brand new bed set here for like 80 bucks and weve had it for a month and it already started coming apart the threads are breaking definitely not worth buying. Paying that much for something youd expect it to last longer but no it only lasted a month we now have to sleep with our sheet upside down so that we dont feel all of the broken threads poking at us

Ni
Review №98

Great service and selection!

Al
Review №99

Came in for a big purchase of new knives and some various kitchen organization stuff. Staff was very friendly and helpful. Prices are a little higher than some stores but the convenience can be worth it.

Ly
Review №100

Ok

Information
42 Photos
100 Comments
4.2 Rating
  • Address:1919 E Camelback Rd Ste 128, Phoenix, AZ 85016, United States
  • Site:https://stores.bedbathandbeyond.com/Phoenix-AZ-85016-1077?MCID=YT_YEXT
  • Phone:+1 602-264-6222
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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