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FedEx Office Ship Center
1500 Market St Suite 41, Philadelphia, PA 19102, United States
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FedEx Office Ship Center
Comments
Ch
Review №1

The service person there around 11 am on Wed., Sept 29 was so helpful and kind and efficient. She made sure my almost non English speaking friend understood the costs and details of her transaction and even gave me very clear directions of where to take my toddler for a public bathroom. Thank you!

An
Review №2

I come here all the time and the women Cheryl you have to keep telling her what you need. And she doesnt pay attention to what you say or she is being a smart. And one of the guys you ask to fold the boxes he walks away these people customer service is horrible.

Ji
Review №3

Very slow and poor customer service the lady Rene is very rude

Na
Review №4

The website and sign at the store say open until 8:00 PM, yet when I shows up before 7:00 they were already closed. Quite annoying as I walked 20 minutes to get there...

Ma
Review №5

Yesterday I ordered 6 copies of a presentation from the 1500 Market Street location. I had an appointment with a new business to pitch a makeup line and was running late to the appointment. It took me two hours to drive to Philadelphia from NJ and during this time NICOLE at this Fedex location printed my presentation perfectly. She was amazing to work with, checked everything multiple times and made sure it was spot on. I want to thank NICOLE for all of her hard work and helping me do my job better! Two thumbs up for this location.

Sh
Review №6

Will never go to this store for any services. I came here to ship very important documents but the staff she was so impatient and unprofessional. She kept saying “I can’t hear you” but she spoke to me in a very low voice. The communication with her was annoying. After I took a photo of my delivery, she just threw it back. I have no idea what’s wrong with her. I just want my documents to be sent properly.

Dr
Review №7

They need to better train their people. One employee is running a line who knows absolutely nothing and another just walking around. It took 25 minutes to pick up a package when there was only three other people in line.

St
Review №8

I was there Monday, June 26th at about 8:30 AM, Kim helped me. I placed my order for copies, she was very efficient, I went to pay and realized I could not find my wallet- long story but I was able to get my copies, go to my meeting, I called them to say I would be back to pay as soon as I could, a day later they found my wallet, contacted me, held it for me until I could get back there... I experienced not only GREAT customer service but more importantly KINDNESS too. Thanks to all the staff there. We need more people like you.

Ch
Review №9

I’m not going back to this place. I wasted half hour to send fax. But it didn’t go through. Guy said line is busy and be patient. And charge me copy of fax papers. I left there and went to UPS store. Fax went through right away. It took only 2 minutes.

Da
Review №10

The employee Angel was great. Very professional, helpful, and worked very quickly.

Ja
Review №11

Incompetent, poorly trained staff. The staff keyed in the wrong address and placed adult signature required (rather than just signature required) on the shipment, which made it impossible for me to correct the address remotely. I may lose an apartment because my security deposit didnt make this delivery adequately. Go with UPS.

Kr
Review №12

Kind staff, but doesnt have computers. Can only email to print. This is just a front-window desk located inside the building. The full kinkos is six blocks away.

Em
Review №13

You’d be better off going to Staples, and that’s saying something.

Po
Review №14

They changed the delivery date 3 times and then they told me that the date was pending. They waited 4 days to say that the package had already been delivered when it isnt. They cover each other. Go with UPS

Da
Review №15

My documents sent a week ago was to reach on Monday according to what they initially placed on the tracking. However, it was delivered on Thursday with no explanation for the delay

Jo
Review №16

Never come here it took them forever to do their jobGO ELSEWHERE

Al
Review №17

Great Customer Service.

Yu
Review №18

This place closed!!!!!

Fe
Review №19

Thanks for service

Ra
Review №20

Place is very unprofessional. Lost my package.

Information
7 Photos
20 Comments
2.6 Rating
  • Address:1500 Market St Suite 41, Philadelphia, PA 19102, United States
  • Site:https://local.fedex.com/en-us/pa/philadelphia/office-4502/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLSHIPANDPRINT
  • Phone:+1 215-563-6755
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Poster store
  • Print shop
  • Shipping service
  • Shredding service
  • Sign shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
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