I just picked up my Roughhouse from a warranty service and I am beyond pleased with the communication and the time it took them to fix the issue. With how short staffed and overwhelmed every business is at this time, it’s refreshing to see a company doing their best to insure a happy customer. If you are looking to buy a scooter from a company that stands behind what they sale and gives you honest and fair customer support don’t look any further then PHILADELPHIA SCOOTERS! And to all the staff, thank you for your time and care with my scooter!

They recently moved onto Wharton street in Point Breeze. Store seems much larger and is packed with tons of scooters. Staff is knowledgeable and helpful (once it’s your turn....it seems a bit understaffed). They are the best around when it comes to not only a large inventory but quick and efficient service to your scooter. I wouldn’t think of taking my scooters anywhere else

What a great place. The sales person was incredibly helpful. I bought a Genuine brand scooter. Everyone was very professional and they clearly like their customers.

Lots of scooters. Nice repair shop too

The people there are very nice, however because I did not get my scooter from them, they could not help me

Im a an amateur 2T stella owner and these guys take care of my scoot every time. Appointments can be a little disorganized but the mechanics are worth the wait. Fair pricing for service.

Such a great place for you to get a superior customer service in sales or maintenance. They will make sure to give the best advice ever dependence in your budget and your ride experience. They only deal with brand names scooters and parts which lead to great experience. I highly recommend you to go there and you will be treated really well. I purchased a scooter from a friend of mine and Shawn was a great help after he answered all my questions about the scooter I bought and honestly with his input and advice I may never bought it since I dont have any experience buying a scooter. Thank you guys for being very helpful and welcoming.

It’s rare to find a trustworthy shop or dealership, everyone at this place is incredibly knowledgeable and really will steer you in the right direction regardless of what benefits them

Just visited this place.No air conditioning, not enough staff.You can not test drive the bikes.You have to go someplace else to get the tagsThey are not chargedSaid it would take about 6 hours to buy a bike

They have a great selection of scooters and a professional and friendly staff

If your indecisive about what kind of scooter to purchase or if you should even purchase one, talk to Dan Blank. Dans customer service is Awesome, he is not only patient and professional he is highly knowledgeable about scooters. Happy to have purchased my Kymco Scooter from Philadelphia Scooters.

Salesman was chill...no pressure

It had a lot of nice scooters, the workers were very knowledgeable

Living La Vespa Vita 🛵💨. Philadelphia Scooters is the perfect place to help. After being a Vespa owner for five years I phinaly phound the help I needed to enjoy purchasing and personalizing my new Vespa Primavera recently. Everyone there is so helpful and knowledgeable. The store has the feel that makes you feel like your in Italy in a small town and everyones family. Thank you Sean and everyone that make it happen.

Awesome place and yes they have electric vespa and niu.

Emailed them over a week ago and never received a response.

The folks at Philadelphia Scooters really are top notch. I recently purchased a Lance Cali 50. The bike had to be ordered and while I was waiting the staff kept in contact with me updating me with any shipping details they had. When the bike finally came there was an issue with the front brake caliper rubbing and making a horrible noise. The shop initiated a warranty repair and got me my bike back. I can’t say enough about the level of service.

Bought my first scooter here... A Yamaha Vino. Although used, it only had 2k miles on it. Great condition at a lower price, my thrifty heart is so happy!

I walked in there a prospective first-time buyer, and walked out an owner. Part of that was the luck of them having just the kind of gem I was hoping for to fulfill a lifelong dream, but I owe a lot to these guys. They were very accommodating and hooked me up with all the knowledge and equipment I needed to get started. My partner and I have been loving our little kymco these past couple months, and we trust that they will help us be great stewards moving forward.

Have had 2 scooters tuned up and repair by Sean. The service is incredible and the knowledge. Dont take your scooters to any other place. He saved me a bunch of money on an old scooter, also, fixed my lock, and informed me of all my options. Awesome team they have there. They answer emails quickly and calls Thanks Sean! you wont be disappointed!

MAKE AN APPOINTMENT- COVD19 has them busy busy busy.Its not like a normal dealership where you can just walk in and buy something. We spent 3 hours there today and one person was in front of us in line and the guy behind us in line was fuming he had to wait so long. One of the salesman called out because he couldnt find childcare. The owner wasnt around and one really nice guy Dan? was stuck there way after closing helping people :(.

Large selection of bikes

These guys are the best. Been going to them for years. Fast service, dependable. Highly recommend.

Very helpful with complicated situation involving a manufacturer recall. Friendly

Service quality has gone down significantly; with gouged prices to boot.

I brought my 2009 Yamaha Vino in for a spring tune up to make sure it was in tip-top shape for scooting around the city. They were super friendly, quick, and reasonably priced. I had it back the same day. They told me exactly what they were going to check, and what to expect if it needed a bit of additional work. They were super thorough with the mechanical check. It didnt end up needing anything more than the general maintenance, which let me know that they were trustworthy and straightforward, and werent going to perform work that it didnt need. I trust them to take care of my little scooter and will always bring it here. I imagine Ill want to upgrade to something more powerful in a year or two, and Ill definitely be coming here to buy!

I take my Kymco here for servicing. Each time they do exactly what needs to be done. They change and adjust everything that is required. I find there service prices they have charged to be very fair. They always answer my questions no matter if I call or message. They get me in for appointments fairly quickly.I am pleased with how I am treated by their staff.

The manager was extremely patient explaining everything to wanna be scooter owners like us. They had quite a few collection of new and used scooters at varying prices and engine CCs. They even chatted with us after hours as we were visiting from out of state. Definitely going back to purchase from here.

Decent prices decent service

I love this place! Dan was a pleasure to deal with and made my day making sure I left a happy customer. Not used to getting great customer service now in 2018. I recomend this scooter shop.

A new to scooter family who just learned so much from Dan! Thanks!!!

Love these guys. They keep our housecall scooter in great working condition and when our scooter was sadly stolen were super helpful during the process of getting it replaced. Always super nice....and they have a great sense of humor!

It took me 4 times to visit this place before I can receive or get any help

Took time to show me, and explain the difference between the bikes and price. Very nice place.

Dan was extremely knowledgeable on the subject matter. I came in not knowing much and left with a huge understanding of my pending purchase.

The best scooter and motorcycle shop in Philadelphia and surrounding areas.

I came in to view some scooters must say sales guy was nice and provided lots of detailed information about scooters including what steps you need to do after purchasing. They have a shipping fee thats a bit high almost $400. I thought that was a stretch

The guys that work here are the best!!!! Very friendly and helpful whether you are an experienced rider or just looking to start riding. Prices are very reasonable.

The day i bought my scooter, i had never driven one before. They patiently and knowledgeable answered about 1000 questions. In the past three years Ive had my scooter, i always have great experiences when i go here in person or call for help on the phone.

Great shop for scooters and motorcycles. Experience and friendly staff. Awesome ship great rates and prices.

They got me up and running with a scooter fast, these guys have been doing it for awhile.

I bought my scooter here and every visit was pretty pleasant. The guys there are definitely enthusiasts first, and can talk to you about their scooter love for hours. Because of that, I trust them with my baby.

Getting around in todays busy world can be challenging

I have wanted a Vespa Scooter since I was 14. I knew what I wanted and I went to Philadelphia Scooters and was very pleased with their service! I spoke to Rich during a visit, Dan through numerous emails and Sean when I went to finalize the purchase. They offered guidance and advice and even delivered my Vespa to my home in NJ. These guys are top notch!

Good guys who did some good work for me. I came from a place in CT and likely will never go back! ^.^ I will be returning.

Great repair shop. Lots of bikes .

I have been dealing with the folks at the shop for the past 4-5 years. All of my experiences have been good. They are always willing to answer my questions and they have been incredibly helpful. I bought a Kymco scooter from them,which has been trouble free. I hope to eventually buy a Vespa from them.Henry

Just to preface this review, I ride my scooter all over Philadelphia pretty much every day all year, unless there is ice or snow. I won’t pretend that I have the mechanical know-how to diagnose and fix problems with my scooter, but I am familiar with how my scooter should run and sound. This review is two stars mostly because dealing with these smug scooter hipsters can be very frustrating.I brought my scooter in in June 2017 for a routine tune up and to fix the loud noise coming from my front brakes. They replaced the front brake pads and did some other work that I was very happy with.Barely three months after getting my brake pads replaced, my front brake started making the same noise as it had before, and I hadn’t jammed really hard on the brakes at any time. I explained clearly that my brakes were making the exact same sound that they did before, but the guy on the phone and in the shop took a patronizing tone with me, as if I was bringing in my scooter for hearing the normal noises that a scooter makes. I understand that they need to ask detailed questions to diagnose problems, but they could have listened to me and asked questions without the attitude.They decided that my rotor needed replacing, and cleaned my current rotor for free (which I really appreciated, even though it didn’t fix the noise), and told me that they didn’t have rotors but that they had been ordered and should be in within the next week. I was told to call and check that the new rotors had arrived, but that the rotors should be there soon and it would be a quick fix.I have called the shop three times since then over a span of two weeks. The first time, they didn’t know whether they had been ordered or not, and told me that they haven’t been in. The second time, same story, I just asked them to call me once the part gets in. I asked if I could give them my number and the guy told me, “Oh it’s fine, I’ll just write your name down on the board and we’ll look your number up when it gets in”. The third time I called, the guy was actually very nice, but said he had no idea whether or not the rotors were in or even ordered.I am extremely frustrated with their disorganization and poor customer service. Because it’s starting to get cold and I want my scooter to be in the best shape possible for the winter. My theory is that the people at Philadelphia Scooters don’t put much effort into giving good service because most of their customers don’t have many convenient options close to Center City/South Philly for scooter maintenance. I don’t have a Chinese scooter, but it amuses me that they refuse to work on Chinese scooters and try to pass that off as a testament to how fantastic their shop is. That smugness is pretty representative of what Philadelphia Scooters is about.Happily, my boyfriend rides a motorcycle and recently got great service on his bike at a new place around 25th and Tasker (Keystone State Cycles) that works on all types of scooters. I’m going to take my scooter there from now on, and if indeed the rotor needs replacing, I’ll order the part myself and have them put it on.

Not quite ready to pull the trigger on a scooter but when I am Ill do it here. The folks I talked to were friendly and helpful.

Bought my scooter from here 6 years ago, came in last week for repair. One of the main reason I came here was because I did not know anywhere else that fix moped (mine wasnt running after 2 years of dormant). Anyway, the same guy I bought the scooter from 6 years ago helped me. His attitude was pretty much the same from years ago; rude. At least this time he apologized and then laughed it off.They fixed my moped and got it to run, but when I asked the guy what was wrong with it, his answered was I dont know and later on clarified that he was not the one who worked on it.Long story short, I would only come back here if I dont have a choice.

The work on repairs is great. The price is a bit expensive (i.e., $80/hour), but when they put the hands on your scooter they fix it properly. And they dont overcharge for excessive time like they do in other places.Meeting with the guys is a bit awkward because they seem often to have something better to do than talk to the customer, but beside that the work they do is quite good.

I go there to get parts

I thought I posted a review a long time ago...I guess not. Anyway, I swear by this place. The guys know their stuff, and treat their customers like old friends. I thought Id get a 50cc buddy to get to work, so I could give up the subway. Dan told me I should think about the 125, and he was totally right. Instead of just having a commuter vehicle, Ive really come to love the scooter lifestyle. Id be trading it in at this point if I hadnt taken his advice.

Bought my scooter here in 2009 & every year I get it serviced here. Staff is great & theyve always been there when needed in a pinch.

This is THE ONLY place to purchase your scooter. Their is 1 particular mechanic named Sean who fixed some minor issues for me today. He was professional and polite and was not bothered at all to help and answer all my rookie questions. I bought my 50cc Genuine Buddy a few years back AND still treated as a brand new customer. They never try and over sell you. AND most importantly for ME? No ? is a silly ?. The staff are experts in their field and rather than gloat? They speak to you with patience all with a smile. I will be returning to purchase a scooter cover soon. Im sure i could do internet seach for best price blah blah blah.. I know i will get QUALITY from Philly scooters and trust them 100%.

I have to concur with the other reviews, the bad review posted must be for a different place. I stayed away from these guys because of that bad review.I now have a Kymco scooter and these guys are the local dealer. I had problems cold-starting and eventually did contact them to discuss this issue. Their phone and email response was excellent.They are scooter enthusiast and it shows in how they work with their customers. After my initial contacts with them, I would highly recommend them for their service and support.

Excellent shop, fair prices, awesome people working here! My scooter was in and out of there quickly and efficiently and the guys were a joy to talk to.

Thay Always take care of your bike as fast as thay can. Very Friendly

Great place to buy a bike or scooter, and also get repairs. Walked over due to a flat tire, they came and towed the bike and had it fixed super fast.

OMG- they are riped off guys- they are sweet but they dont know how to work with Chinese motorcycle. plus the prices are WAYYYY to high. i will never go back there

These guys are great at what they do, and have quickly handled my Vespa issues, even though they are not a Vespa dealer. Id buy my next Vespa upgrade there tomorrow if they began selling them. Philly has a great gem for scooter repair.

They slide in the middle of every transaction to make a extra buck.

Knowledgeable staff, great variety of scooters!

Very helpful and knowledgeable!

Great customer service

Dan was a great help

My vespa didnt right for 5 years, they fixed it in one hour

Great Adventure

Want a scooter hears the place

Review pending...