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Rittenhouse Hardware
2001 Pine St, Philadelphia, PA 19103, United States
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Rittenhouse Hardware
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Se
Review №1

Nice store. Outstanding customer service. Can get in and get out quickly. Staff are super friendly and helpful.

Li
Review №2

Everyone here is always so helpful and willing to answer any questions. Also, Louie the Frenchie is just the cutest! By far the best hardware store in Philly.

Wi
Review №3

Not only immediately helpful upon walking through the door, the owner/managers have conducted community education / assistance at a neighborhood recreation center at no cost.Never disappointing!! :–)

Al
Review №4

The shop had a quality stock of tools & accessories -- especially for its size and location. the workers their were extremely kind and knowledgeable.Im apart of that Rittenhouse Hardware gang. I dont mess with those Lowes and Ace Hardware gangs no more

Su
Review №5

These are some super friendly and knowledgeable people. Always a warm greeting and quick service. It’s a great relief to know Rittenhouse Hardware is just around the corner. They always have the item I need in stock, plus a thousand other things I might need in the future.

Ro
Review №6

Cant say I knew how to hang a 40lb mirror going in, but I knew how to hang a 40lb mirror going out! Super nice service. We quickly talked about what I needed to do, he recommended the parts, and I checked out. So fast so kind, and I now I can take the selfies I always dreamed of.

Ri
Review №7

Very helpful staff. They assisted me immediately with what I was looking for and got me set up straight away. Highly recommended.

Je
Review №8

Great customer service! Gave our dog a treat and love as well. Was able to get everything we needed without the hassle of big box store aisles.

Lu
Review №9

Employees are very attentive, knowledgeable, and friendly. prices are reasonable. what more do you want?

Pe
Review №10

Forget Amazon! This place is the best- they have everything.

Jo
Review №11

Every time Ive walked in the door, someone has greeted me and asked what they could help me with Fantastic.

Re
Review №12

Knowledgeable staff that are incredibly helpful. I explain the problem and they’re always quick to come up with a solution. Way better than the bigger chains.

Bl
Review №13

This store / group of employees is the best

CJ
Review №14

Rittenhouse Hardware is a neighborhood gem. In a space similar to your first apartment are solutions to seemingly every home improvement project imaginable.Paint ✅ Sheetrock ✅ Plumbing ✅ Tools ✅Clean up ✅ Mulch ✅ Rock salt ✅ and many more!Not only does Rittenhouse Hardware have everything, the guys at the shop know what you need and how to fix it, especially in older Philadelphia homes.You can spend 2 hours going to Home Depot or you could be back at your project in 30 minutes ready to finish what you started / promised / screwed upMake Rittenhouse Hardware your answer for your home!

Br
Review №15

Great neighborhood hardware store when you dont need to do a giant trip to the big box store. Its lovely to just go in and be helped quickly and get out of there with the odds and ends. The guys working also give great advice. On a Sunday you can take a walk in the park and hit this hardware store on the way back home.

Is
Review №16

The workers were incredibly helpful, offering to help us find what we needed. And theres a store dog!

As
Review №17

The BEST place to get keys copied. After multiple failed attempts using a key copy machine, I called rittenhouse hardware for assistance. They copied my key in 30 seconds for what I’m sure is the best price in town. Highly recommend!

He
Review №18

Its a good hardware store has everything you need

Is
Review №19

What a great experience! Im impressed! First of all, they are handling the COVID protocols very well. Theres a limit of customers that can be inside the store. Most importantly, I was immediately greeted at the door. Staff was very cheerful and ready to help. They promptly showed me the spot where I would find what I was looking for. The store has a huge variety of items and is well stocked. Prices are fair. The employee behind the counter was also very friendly, asked how we were doing. The whole experience was as it should be. I wish everywhere you went, staff treated you like this. Hope they never change!

Ry
Review №20

Amazing neighborhood hardware store. They have most essentials you need on short notice or forgot at your last run to Home Depot or Lowe’s. Prices are fair and the staff are super helpful.They also handle Covid precautions really well. There’s a 5 customer limit and mask use is strictly enforced.

de
Review №21

Friendly amazing staff. They had just what I needed.

Ca
Review №22

A true neighborhood institution. I cant tell you how many times Ive gone there for some weird problem in my house and theyve helped me find the right item to fix it. If only the big box stores were this helpful. Please dont ever close!

Br
Review №23

This hardware store is amazing. The employees are friendly and knowledgeable. They have an amazing selection.

ra
Review №24

It was convenient for me being I was doing work around the corner and theyre a little limited on supplies to to the pandemic but they did have the supply I needed

Hi
Review №25

These guys are awesome!Close to work and on the way home, I needed keys and they were quick and courteous! Highly recommend.

Ri
Review №26

The Rittenhouse Hardware store located right off the ever so posh Rittenhouse Square is one of the best stocked hardware stores I’ve ever been in. They seriously fit more stuff into that store then most stores 5 times the size, you would be amazed at the stuff that you can find in there!

Ri
Review №27

Absolutely love this place. they are super helpful and are always willing to help me figure out the best way to get something done. Theyre strict about COVID guidelines since the store has narrow aisles, but worth waiting if there is a line.

Ra
Review №28

Helped us when my friend broke his wheel from his chair. So kind, and persistent. Thank you so much for your help guys!!

Le
Review №29

Great little neighborhood hardware store that has so far supplied everything I’ve needed. The service is great as well as the prices.

Su
Review №30

The staff is kind, patient, and efficient. Ever since moving to Philly, Ive been to the store about once or twice a week to try and learn how to solve apartment problems. Ive had a different staff member help me each time Ive been there, and now Im so excited to tackle these projects. Prices as great, staff is top notch.

Me
Review №31

Incredible range of products considering how small the space is and the staff is incredibly helpful!

Se
Review №32

Never had a Problem except Parking other than that Employees are great and they have everything

Ma
Review №33

Very helpful and friendly staff and they always have exactly what I need. They also do a great job with Covid precautions!

Ja
Review №34

Absofnlutely the best hardware store theyve had errything I ever needed so far errytime I went and if I wasnt sure on or had a question they were right there to help me out. I think next time Ima ask if I could put them on speed dial

No
Review №35

Comprehensive inventory in an urban neighborhood location at great prices.

Me
Review №36

Good, quick experience. I was greeted upon walking in and the employee walked me around the store helping me pick out some of the items on my list. He was nice and helpful. Its a small store, but they definitely have a lot to choose from. I didnt end up with the right paint - my bad because I normally do best wandering around finding stuff on my own, and didnt want to go back to switch out the paint. Ill find another project for it thougj.On another note, this store is a bit of a walk for me, but its the only hardware store within walking distance. It seems like Point Breeze and Graduate Hospital are lacking in hardware stores. I will be stopping back by here if I ever need anything.

Je
Review №37

I popped in today to buy 3 keys for my toddler to play with (since he is obsessed with holding mine!) and the guys in there couldn’t have been nicer. I’ve always had a good experience here. Never try to oversell or upsell, but always give sound and accurate advice. Highly recommend!

J
Review №38

Staff are nice enough and helpful. The only problem is an incredibly limited stock and they do not really carry hardware (screws, bolts, nuts, etc.) just a few obvious sizes. The store is more geared toward amateur home repairs. If you are a contractor or need access to actual hardware, you’re better off at Lowe’s or hone depot or another hardware store.

Po
Review №39

Super helpful people!

My
Review №40

Try their services and you won’t regret it for sure. The quality of service they provided was amazing!

Wi
Review №41

The staff is knowledgeable and friendly, great hardware store!

An
Review №42

Friendly, fast, and fair prices. I came in for some keys made. I was greeted upon entering and asked if they could help me find what I was looking for.

De
Review №43

Like an old time hardware store! Reminded me of going to the hardware store with my grandfather. Items shelved to the ceiling: tall ladders for employees to search for and retrieve items. Employees knew where everything was and were very helpful. AND they had what was needed! Like stepping back in time in a good way. Make sure you have cash for a minor purchase as there is a minimum credit limit. I think its $10.

Th
Review №44

I really want to like this place #shoplocal. Maybe being asked by every person that works there do i need help and the same thing happens to my brother. But i go because #shoplocal and they seem nice when asking🤔😐

be
Review №45

Great staff very helpful

Sa
Review №46

Best hardware store experience every single time. Staff is always super helpful and polite. Fair prices, decent selection, no attempts to sell add-ons, and they interact with the kids too.

An
Review №47

Been twice so far! Friendly and helpful staff! Always seem to have what we need...at reasonable prices....love being able to enjoy the convenience of this local small business and being able to support it because they actually have what I need when I need it!

Je
Review №48

Amazing service! I came here to find some screws for a monitor mount. I was greeted and helped right away. The first set of screws that they found turned out to be the wrong size, but they immediately replaced them with the correct ones when I came back. I will gladly return for any home improvement needs.

s
Review №49

The best hardware store you could possibly ask for. They carry everything I’ve ever looked for. I don’t know about everything, but from my experience the prices here are lower than Home Depot. They have allowed me to buy one size of a plumbing part and when it was too large, they simply exchanged it for the right size. I lived around the corner for 30 years and they have been here almost as long. Highly recommend.

Br
Review №50

Always helpful and a friendly face. I definitely continue to give them my business.

da
Review №51

Awesome lots knowledge of products. Covid-19 distance in full effect.

Ja
Review №52

I frequent that store a few times a week. The staff is top notch, always ask if you need help and go the extra mile to get you what you need. Somethings may be a little highly priced but thats to be expected for the convenience.

Ro
Review №53

Great hardware store, tons of stuff, well stocked and knowledgeable staff.

Ch
Review №54

The store has everything I need, and it was all affordable. I highly recommend this place to everyone.

Br
Review №55

Great service and very helpful. Not only did the staff point out all the items I needed for a job, they gave me some tips which helped me avoid some frustrations and get the job done quicker.

L
Review №56

Great place, great group of staff there who always provides efficient service; usually just popping in to get mailbox keys made for my tower residents, so its always quick. I do want to recognize how quick theyre all eager to assist. That type of service is hard to come by nowadays.

Ke
Review №57

Kind of pricey. Good selection. Helpful staff. They always keep that place clean and organized

Ki
Review №58

Clean, reasonably priced, and packed to the brim with a wide variety of products. The staff was also extremely helpful!

Ar
Review №59

I hate home improvement stores but love hardware stores like Rittenhouse Hardware. The friendly staff always asks if you need help (I always do) and invariably has what I need. And they dont push the upsell, often directing me to a good enough cheaper solution.

Ka
Review №60

The employees here are so helpful! They will help you with any project! Rittenhouse hardware has all the essentials for small projects around your home. It is a perfect alternative to making the trip all the way to one of the big box stores. Great location, walking distance to rittenhouse park.

Ju
Review №61

Rittenhouse Hardware is awesome! The employees are super friendly and helpful, and the selection is incredible, especially for a store in the city.

Wi
Review №62

Great group of friends employees that know what you need and where to find it in the store, plus some tips. The place has those items you need for repairs in the city.

Co
Review №63

Super helpful and always have what you need!

Ti
Review №64

Very courteous staff. Had everything I needed at a reasonable price too!!!

De
Review №65

I am self-employed and do odd handyman jobs all over Philadelphia. Any time I have to go to a different hardware store in the city I find myself wishing I had gone to Rittenhouse Hardware. Easily the best Ive found in Philly. The staff here are friendly and helpful when it comes to answering questions and finding stock, and they always have what I need. Prices are not just fair, but also competitive. I recommend this store to any and all regardless of experience level.

Al
Review №66

Walked in to get an Allen key. It was 70 cents. I didn’t have any cash on me and Sam trusted me enough to bring cash back later. Highly recommended. Great little hardware store. Support small business!

SH
Review №67

I always try to go to my local hardware store instead of the big names. This place is the best. The prices are good for a small neighborhood shop, and the service is spot on. I often rush in here fifteen minutes before they close and Ive always been met buy a friendly face. Kudos!

Gr
Review №68

This place is amazing. They have everything you need and a great staff. Been in there a few times and once I was under the credit card minimum so they gave me the item told me to come back later to pay since I live in the neighborhood. Even as I said Im sure I need something else from here to get me over the minimum, they said dont buy anything you dont need. Makes me want to buy everything I dont need from them. Also its dog friendly and they have people just stopping by to say hi.

He
Review №69

The guys are very knowledgeable.. super great service. Great prices

Bi
Review №70

Rittenhouse Hardware has consistently (for years!) had the best customer service of any store I have been to in Philadelphia. I dont know what they do to find their employees, but every single one I have ever interacted with has been knowledgeable, helpful, and generally pleasant. And they get serious bonus points for knowing how to not be over-helpful, too. Also, in spite of the small size, theyve had pretty much everything Ive ever gone there to look for, and the prices are very reasonable for the prime location. The hours are quite generous, too. I would recommend this place to anyone with hardware needs.

Jo
Review №71

Great hardware store for apartment dwellers. Best selection of picture hanging hardware Ive seen in the area.

PH
Review №72

The entire team that works here is amazing. Always ready to help, no judgement and the place is really well stocked, so they get you exactly what you need every single time. Our go to place for any home improvement supplies.

Ma
Review №73

Best little hardware store, very helpful and friendly. Went there looking for a chrome split flange to go around a 1/2 bathroom water supply, and they had them. Lowes did not and neither did home depot, plus, if you need to ask a question, good luck trying to find someone at either one of the big box stores.

Bi
Review №74

This place is great! Im in there a lot, and they almost always have just what I need for the house. In the very rare case that they dont have some unusual item, they can order it and have it in a few days. Super service.

Ad
Review №75

Absolutely adore this neighborhood shop. The staff are super friendly and always ask if you need help. They have an incredible stock packed into such a small space. I go here for basically everything. Check them out and support this neighborhood gem!

as
Review №76

Super nice people, great selection, and cute doggo. Happy places like this are still around.

Pe
Review №77

For a small store, its amazing the inventory they have on hand. Almost everything for your hardware and home maintenance/repair needs. Not as cheap as the big home stores like Lowes and the Depot, but top-notch service experienced staff makes it special, not to mention the convenience of its neighborhood location. Love it!

Co
Review №78

Excellent service, nice folks has most of what youd need for small DIY jobs

Fr
Review №79

Every thing you need

Ho
Review №80

Wonderful local hardware store.

Gr
Review №81

A little place that has a lot packed into it (including Louie, the French Bulldog!) He, and all of the employees here are very friendly, not to mention MOST helpful. This is a convenient, welcome and welcoming shop here in the Graduate Hospital neighborhood.

Ko
Review №82

Fantastic place to get keys made. These guys were super helpful, thorough and knowledgeable. 👏👏👏

Sa
Review №83

Great service and very reasonable pricing! I want to send everyone here.

Sa
Review №84

These guys are awesome! I locked my keys in the back of a moving truck (I know, an idiot move) and went in this store to buy bolt cutters. They let me borrow theirs for FREE. I even tried to give them some cash for letting me use it and they wouldnt take it. I highly recommend this store and keep up the customer service guys! Thanks again.

Ma
Review №85

This is the BEST hardware store Ive ever used ~ in any city, any state, my entire life. The Staff is outstanding ~ friendly, helpful, know their products. Pricing is reasonable.

Pr
Review №86

Great staff and while little they seem to have everything.

Al
Review №87

If ever you need a hardware store in the City that has everything....this is it. I will not have keys cut anywhere else. Definitely my go to small business.

Ce
Review №88

I moved to the US and needed plenty of stuff for my new house. Ive been here several times and they are always nice and helpful. Even when not knowing MOST of the names of the things I need, the staff is patient and never look down to you. I always found what I needed. I would recommend it to anyone. It has never been so pleasant to go to a hardware store!

G
Review №89

This is the best hardware store because of the prices, convenience and people. The guys who work here and the owner of the store are extremely helpful and genuine. You will never be talked down to when you discuss with them what you want to do and need. They will give you their time and experience generously and do their very best to help you everytime. Also, this is a dog friendly place.

Du
Review №90

Great selection, super knowledgeable and friendly staff. Ive gotten solid advice on every project Ive talked to them about, and more often than not, they think of a way to save me money without sacrificing quality. A perfect neighborhood hardware store

Aa
Review №91

This is my favorite store in Philadelphia. Not hardware store--any store. The guys who work there are the friendliest, most knowledgeable people you could imagine. Their prices are comparable to or cheaper than what youll find at a big box store or online, plus theyve regularly steered me to a cheaper but better product when I explained what I needed. Rittenhouse Hardware is the perfect example of how to survive as an independent store in the Amazon Age.

C
Review №92

I just stopped by to pick up some pliers. Every staff member I met was helpful nice and always asked if I needed help. They directed me right to what I was looking for and checked me out quickly. Also shoutout to the Frenchie that sits by the wrenches. Best dog.

Me
Review №93

Rittenhouse Hardware has everything you need! Super friendly & helpful guys! As a visitor to the big city of Philly I was super impressed! Have to say the prices were a bit lower than my small town hardware store back home! I will be back when I visit my niece who is a U Penn student!

Ka
Review №94

These people have everything and are always willing to help and offer guidance. I like having a hardware store close to home and its great that they are so well stocked. Thanks guys!!

An
Review №95

Best hardware store in Philly for sure. The staff is extremely knowledgeable and will make sure you get what you need.

Br
Review №96

Super helpful and provided great customer service! Will definitely be back.

Na
Review №97

Great place with a very helpful staff. Surprisingly great selection for a smaller place as well.

Pa
Review №98

Always courteous and always has what I need.

Ro
Review №99

Second best place next to Home Depot

Ly
Review №100

Everything that u need can be found there. Service is great!!!!

Information
23 Photos
100 Comments
4.8 Rating
  • Address:2001 Pine St, Philadelphia, PA 19103, United States
  • Phone:+1 215-735-6311
Categories
  • Hardware store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:9AM–6PM
  • Friday:10AM–3PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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