We hired Emerald to replace 6 windows in our home. We had used them a few years ago to replace a picture window and they did a great job, so we decided to hire them again. Eric, the sales person, came and looked over the job and measured then came again to double check to make sure everything was accurate. Once the windows were ready to install, Louie and his team did a wonderful job! The windows look great. They paid attention to every detail. They cleaned up after each day of work. The job took a few days because our home is old and was a challenge but these guys handled it, replacing some woodwork, and capped and caulked. The finished product looks beautiful. Its so nice to find a company that truly cares about making sure the customer is 100% satisfied! Thanks guys!
Lou and Matt did an exceptional job. We had 4 windows replaced on our home. Almost each old window came with a hurdle, but they fixed any problems that were found, and installed the new windows properly. They were extremely friendly and respectful of our home. At the end of each day, they cleaned up the inside and outside of the property to the way they found it. Eric was also fantastic to work with at the start of the process with giving us an estimate and helpful suggestions on what the best window options were. He was extremely responsive whenever we had questions pop up. I would highly recommend Emerald to anyone looking to get their windows replaced.
Emerald Windows replaced 19 windows and a sliding glass door in our home. The project manager Eric gave us all the options and worked tirelessly showing us the options to make the right selection for our needs. Not only did he measure twice, he came out with the installation team to insure they were properly instructed. Louie and his team did an excellent job with the installation, covering all flooring and cleaning as they went along. I would highly recommend their company.
The team at Emerald was great to work with. Responded quickly to my inquiry, super friendly and the team that did the actual work was efficient, friendly and left everything spotless when they left. Would highly recommend.
I have a 150+ year old home and got bids from several different companies, Pella, Anderson, etc. the big box men came into my home, talked down to me and said I needed to replace everything - I had a mix of original wood windows and a few aluminum and vinyl replacements. The bids from the big box stores were insane - over 30k and they told me I NEEDED to replace everything and pressured me to sign on the spot. I had just moved into this place, I didnt have the cash for that.Then enters Todd from Emerald windows, he gasped from excitement over my home and had a conversation with me. He told me I NEEDED to keep my original wood windows and suggested I try to find someone to repair them, or try to do it myself (which I did, I did it myself). He explained to me that when you own a home thats my homes age and its brick and plaster that replacing the original windows with energy efficient windows just doesnt make sense because you lost most of that energy through the walls anyway.Just based on my interaction with Todd I was sold, the price wasnt going to phase me. We went around the house and he made a plan where they could replace my broken replacement windows with wood replicas of the original windows I had already - and the price wasnt more than those big box brands for custom built windows.I couldnt afford to invest in this plan that year but I followed up the next year and got my windows. The installers were so lovely and it took them several days to do the work. They were tidy and polite, they even let my geriatric dog out for me when I wasnt home during the day.I had quite a few of problems with my windows several months after they were installed - nothing functional but cosmetic due to some adhesive issues during the manufacturing process - this had nothing to do with anything emerald did during install (and it was in the midst of the pandemic by this point) but Emerald came out multiple times without issue and offered many apologies, wore masks, worked safely. They are truly amazing and I couldnt recommend them more. Ive given their info to multiple friends who also had amazing experiences with them and are extremely happy.Emerald is a stellar local company full of honest, caring and skilled people. I truly wish they did more than windows because I would exclusively hire them for all my home repairs. Its so difficult sometimes to find people who obviously love what they do, show up on time, are knowledgeable and truthful, but this company and the people that work there are all that. And dang, look at these amazing mahogany windows and doors they brought into my life.
Eric and his team were fantastic! Very professional, they were able to do the job weeks ahead of the original schedule. Very happy with their work!
We hired Emerald Windows to replace a door and install two screen doors. Eric, our contact person, was very professional, thorough, and did a great job communicating with us throughout the process. The individuals who did the install were friendly, professional, did a great job cleaning up, and didnt care when my 19-month-old insisted on trying to help them. We had a minor issue with one of the doors closing, but Eric was apologetic and quickly sent someone over to fix the problem. Great local company. I will continue to use Emerald Windows for future projects.
HONEST, RELIABLE, AND AFFORDABLE: These are the first things that come to my mind when working with the Emerald Window Team. Paul Measures twice and orders once. When Im working on projects like this the last thing is need to worry about is bad measurements and reorders. Thank you Emerald Window For your hard work and dedication to our projects.
We had to change all the windows in our home and our experience with Emerald was entirely positive. Eric was very responsive, professional and helpful. Everyone at Emerald follows COVID protocol. The crew was very friendly, worked well together and were fast. The job took three days and every day they thoroughly cleaned up the spaces they had worked in. Highly recommend!
I live in at least a 100-year-old house that who knows how long the windows went uncapped. I recently bought this house so there were plenty of things that need to be fixed. Going into it I originally thought I was going to just get the sills replaced, and the frames capped. All of the windows were incredibly worn/eroded away from all the years of neglect from previous owners. There was also stucco that was laid overtop parts of the frame, or on the sills. It was a huge mess.The thing that really sold me on Emerald versus the other companies was the care and courtesy that Todd gave us when he initially came out. We ended up stretching our budget a little further than we initially wanted to, but knew that it needed to be taken care of the right way.The job ended up being a lot harder than originally intended, but Lou and Matt did an absolutely exceptional job at replacing, and capping our 11 windows. I am still honestly blown away by how amazing everything turned out. From start to finish, I could not be more pleased with the professionalism, courtesy, attention to detail, and craftsmanship that Emerald put into installing our new windows. The investment was well worth it because of Lou, Matt, Todd, Juan, Erika, and Emerald.
I highly recommend Emerald for doors and windows. From Todd during the assessment and sale to Gil and his crew for install, the service was top notch! We couldn’t be happier with the final product and would tell anyone looking for doors and windows to give them serious consideration when shopping around. Thank you Emerald!
Louie and Matthew were fantastic. Not only did they do a great job, they went far and beyond to be helpful and pleasant. The new door looks and works perfect. They also left everything very clean. I highly recommend.
My experience working with Emerald Windows was entirely positive. From the beginning, working with Eric Danner, he was informative and helpful in identifying my needs, interest for good quality and working with my budget. Ordering was easy, Eric was always responsive, and installation was smooth and thorough. The installation team - Foreman/Paul, Tim, George and Ameon - took great care around my home, they keep me informed of their work and progress, and I couldnt be happier with my new windows. I have more windows to order with them next year, and I have no doubt in that choice. You cant go wrong with Emerald Windows.
Emerald recently installed new windows and a sliding glass door in our house.From the initial consultation to the final installation the process went very smoothly. The Emerald team was friendly, professional, and efficient.And the windows and door look great!
Excellent service, transparent pricing and professional throughout the process. We hired Emerald to help us replace a large window on the 3rd floor bedroom of our town house and install a new front door and add a storm door. Very happy with the result.Eric was great at helping us design the project and was responsive and attentive as we worked through the details and up through installation day.Lou, Jim and their crew were friendly, professional, and very clean during the 2 day installation. They were able to build out/rebuild our door frame to accommodate the storm door (which was something I was told by many other contractors, could not be done). Very happy with the look and the job they did. Highly recommend.
Nice Staff. Customer Service at its Best.
I recently had 3 new windows installed and 1 repaired by Emerald Windows and I am very pleased. The entire process flowed well; from Eric the sales rep. to the wonderful group of installers, Gil, Erica, Rob & Jamal all were friendly, professional & displayed respect for property & all worked diligently! I would certainly recommend based upon my experience.
Emerald installed our historically-compliant windows prior to us purchasing our home, and came out to service the window at no charge when I unintentionally damaged it. As a result, we sole-sourced our new door purchase to Emerald; they did a phenomenal job from the quotation through collaborating with Main Line Architectural Hardware to source and install bronze hardware through installation and cleanup. They even complied with my request to use custom F&B paint, and sanded down, repainted, and re-hardwared our shutters to match. I am always wary about sole sourcing projects, but I was comfortable doing so given the confidence I had in their service.Photo is pre-final touch-up.
Quick to come out for an estimate and stood by their timeframe for installation. Eric and the team at Emerald did not disappoint, glad to have used a local Philly company over a national installer!Prices were competitive and Eric listened to what I wanted and did not try and up sell or convince me of anything I didn’t need. Installation took 1 day for 4 large windows, they took their time and made sure I was content with their work. Will certainly recommend and use in future projects.Update: 11/2020After installation we noticed a few windows weren’t functioning just right. Reached out to emerald and they came out ASAP to assess the issue. Our concerns felt listened to and Juan from the install team made sure to come up with a plan to get everything working to our satisfaction. We are thankful we chose emerald over a big box company, they care about their customers and do everything they need to to make it right.I have already recommended their services to multiple other neighbors and will continue to do so. Emerald knows how to treat a customer right.
Emerald Windows is the greatest. I took a recommendation from a friend to call Emerald. My awesome experience started with Todd, he even took his shoes off to walk thru my house when he came to do the estimate. I wanted to replace all of my windows but Todd told me which ones needed to be replaced, he didnt just take my money. Once the windows came in I had the ultimate pleasure of meeting Gil and Erica. Polite, respectful, on time, neat, whatever you are looking for in your window replacement team, you will find in Gil and Erica. I was told this was a 3 day job starting on Monday, here it is Wednesday and the house is clean and the crew is gone, job complete. I am a very happy and satisfied customer. Go team Gil and Erica. Stop by for a lemonade when you are in the area!!!!!
We had been dreading the prospect of replacing our windows for years, and had put it off about as long as we could. And it was not just the expense we were concerned with. I must admit I was fairly ignorant of what would be required, assuming that there would be a great deal of difficulty, repainting, replacing of window treatments, etc. Not being he handiest guy, this seemed like a daunting prospect.We searched for companies based on their customer feedback, and Emerald came highly recommended. Their pricing was very competitive. And when we discussed the concerns mentioned above with Eric, he patiently and effectively explained the process and answered all questions. He promised that they would take care of pretty much everything, minimizing any damage, repositioning window treatments, addressing any aesthetic concerns we had, etc. My wife and I immediately had confidence that Emerald was the company with which we wanted to partner. In fact, we were so confident that we decided to replace our doors along with our windows.The process was very smooth, and we are completely satisfied with the results. Communication was excellent, with coordination on work dates, frequent checks to see if we had any concerns, etc. Any minor concerns or questions were followed up on expeditiously. The Emerald staff were unfailingly polite and accommodating. It was almost a pleasure to have the staff in the house!The bottom line is that we believe we received excellent value for our money and the process was vastly less painful than we’d imagined. Now we’re just enjoying the much clearer view from our new windows. Emerald is a real gem.
Emerald Windows did an all around fantastic job replacing our door. They were extremely professional and knowledgeable. In the future, I would definitely go to them for any window or door needs.
Have been getting my replacement windows here for over 20 years. They are the manufacturers & all the windows in my houses have come from them. Experienced manufacturers & installers....Would recommend
I am just so happy we came across Emerald and called for an estimate. Best decision I have made for my house in a while. From the start, professionalism, honesty, and integrity, just what I want from any contractor working on my home. Eric in the office, and Gil and his crew, we could not have been happier with how everything worked out. Our new 7 windows look great, the house feels warmer, and we hear less noise from the outside. Its fantastic! Thank you Emerald, we will be calling again when we are ready for more improvements!!!
We used Emerald Windows to replace a couple of stained glass windows that, while very pretty, werent letting any light in. Eric was quick and efficient and made the measurement process very safe (COVID-19). His window recommendation was exactly what we were looking for. Gil and his team made quick work of the installation and even took the time to be extra careful with the stained glass windows so we could save them. This was a small project but we were treated like it was of the utmost importance. We will definitely be contacting Emerald Windows for future projects!
Todd of Emerald Window made this process seamless. From the first visit to my home, to follow-up emails and phone calls from Amanda, to the installation. I had a beautiful Security door installed. Todd was very helpful in picking out a door and a color that matched my home. Louie Diaz installed the door along with his partner. They were very professional, doing a magnificent job as well as well as cleaning up when they were done. Ive been receiving many complements since the installation a week ago. Im very pleased with Emerald Window and will certainly work with them again!!
We have a 2 bedroom condo in the city that was built in the 80s and was desperately in need of new windows and sliders however due to the pandemic it was very difficult to find a company to do the replacement. I found Emerald Windows via a google search and all of the reviews are true. We experienced exceptional service and quality installation. Once Eric took a look in order to provide a quote, we found out that the sliding doors were not a standard size. Eric quoted building the doors onsite in order to use the better priced standard sliding doors. Gil and team arrived on time the first day of install which was scheduled in advance. They completed the work in the exact amount of time quoted to me during the proposal phase. Gil and his team also left the condo in an extremely clean condition considering that the sliding doors were built onsite. We love the fresh look of the new windows and sliders and also there is considerable noise reduction in the condo which is an added benefit. I would recommend Emerald Windows to anyone looking to replace their windows and doors.
Im a high-end contractor in Philadelphia and Ive used Emerald for a handful of historical window replacement jobs. They are real professionals, know their trade to the detail, and offer a great product. Would highly recommend.
Emerald Windows was a great company to have install two door systems at our house. Luis and Rebecca we very professional and personable. They completed the project on time and were extremely tidy. I can wholeheartedly recommend Emerald Windows to anyone looking for skilled contractors whos work speaks for itself.
Ive worked with Emerald numerous times, and each time the work was exceptional. Very easy company to work with and provided me with exactly what I was looking for. They are the only company I use for windows and I highly recommend them.
We have used Emerald windows for all of our window needs and I highly recommend them. The salesmen and installers are total pros, the price is reasonable and competitive and the quality of the work is outstanding. They are also just nice guys and a pleasure to have in your home.
HelloI had my Windows Installed by you company last week. My first contact was with the Salesman Eric who was informative and knowledgeable about your company products and installation schedules. I want to favorably acknowledge each and every worker who entered my home to perform the installation. They were masked and took care to only enter the designated areas they were working. The three workers had a perfect system in performing their job functions which enabled them to complete the tasks in an orderly, neat and timely manner. They were pleasant and respectable during any necessary conversations and knowledgeable about their jobs.I am very pleased with the Windows that were installed. Great Service!!!
Ive been putting off replacing my original 1920s windows in my South Philly row home for years because I thought it would be a huge hassle and cost a fortune. But another winter reminded me about my high heating bill due to leaky windows, so I called Emerald. Eric came out to measure and was pleasant, professional, and un-salesy. He got me an estimate quickly, and when I opened it, I was surprised by how reasonable it seemed...especially from a larger company with a good reputation. Eric was extremely responsive to my questions and scheduling was easy. Danny and his crew of installers showed up on time, took great care of my house, and were pleasant to have around. They worked hard and were finished the job in 3 days--as anticipated. The windows themselves are well made and look great, inside and out! Great experience with Emerald!
I had Emerald Windows replace two structural windows in my home. From start to finish, the Emerald team was top notch professionals. On the day on installation, it snowed over night and as I greeted the team at the door, they were clearing the snow from my stoop and sidewalk to ensure they didnt track any snow into my home. The team also made certain that the floors throughout my home were well protected. When the installation was completed, the team did a stellar cleaning up. They didnt even leave a drop of dust anywhere to be found.Overall the experience went smoothly. I knew exactly what to expect with regard to any production timelines and on the day of installation. The Emerald team clearly strives to ensure their customers are happy and well taken care of. I was so impressed with the team that I already am planning my next project with them.
Emerald Windows did a first class job, I would highly recommend their services. Emerald produces an outstanding product, and the installation was clean, swift, and professional. Emerald Windows, thanks for a job well done!!!
Paul from Emerald Windows was extremely helpful in determining a building leak issue with our siding/windows. He went out of his way to help us even after installing the window.
Update 5/21: Issues with a number of windows that may be manufacturer-related that involve the top sash sliding down. Will provide more info as I get more information. Waiting on saleman Todd to get back to me.Emerald Windows is a very good company in my experience. Initially, Todd came to my home and provided options and had many suggestions. He was on-point, because the windows look great. The installers were on time, quick, and pleasant. Their work looks very professional. Thank you Raoul (sp?) and George! 2021 is looking better. Now, the rest of the house needs to be updated to match the nice windows.
I had a great experience with Emerald Windows and the installer Louie on my back door, so I asked them back to do the front door and transom. Louie & the crew did another fantastic job. My old row house doesnt have a straight line anywhere, so the install was a bit complicated but they did what it took to deliver a beautiful finished product. I could not be happier and recommend them highly. I also am very happy with the quality of the door, which is manufactured here in Philadelphia (bonus!), and looks and feels far superior to anything I saw at the big box stores. They even matched the custom color I picked out perfectly. I priced out three high quality companies, and think I got a good deal from Emerald. They were always prompt and professional too.
Emerald Windows is fantastic! They replaced our French doors with a window, and the entire process went smoothly. Excellent communication, and a job well done. Thank you to the team!
Professional, friendly, quality workmanship. Good communication regarding install, and finished the job in the time frame promised. Windows look great, and we recommended Emerald to several neighbors.
We needed to replace our front window and had a terrific experience with everyone we worked with at Emerald. Eric came to give us an estimate and kept us informed about the status of the manufacturing and install date. We had some hiccups getting a date to install the window (a snow storm and a fire), but once the team (Lou and Rebecca) came to install the window, they did an excellent job. They ran into the same issues all old houses have (things not being quite level) but made it work. We couldnt be more pleased with the end result. We also found the price to be very fair. Recommended without hesitation.
Hiring Emerald to replace my old, South Philly row home windows was the best decision Ive made regarding my house. From start to finish, the experience was excellent. Eric came out to measure my windows which relieved me of the stress in making sure I have the right dimensions. Both him and the team that came to actually replace them were kind and courteous. and mindful of being in my home (during a pandemic no less). Any adjustments they made during the process they let me know and asked if it was okay. Price was lower than other companies and didnt upcharge for not replacing 5+ windows. I honestly cant recommend them enough. Easy peesy lemon squeezy. Just hire them.
My experience with emerald windows was very good the workers were very professional and polite I am going to use the company again I am very pleased with my window installation
Quality product, knowledgeable people. Presented alternative options and pricing possibilities.
Emerald Windows was a pleasure to work with for my unglamorous basement window replacement project. I felt confident with them as soon as I met with Eric to measure the windows and talk through the detailing. While we waited a while for the installation due to long lead times during COVID, it was worth the wait. The installers were experienced, polite, considerate and respectful. They did not cut any corners, and were careful with masking and cleanup. The follow up from the company for a complicated reinstallation of a security grate following installation day was phenomenal. I experienced excellent communication, responsiveness and craft from the whole team. I would certainly recommend Emerald Windows.
Emerald recently installed four new windows on the front of my Fairmount rowhouse. The entire process from the quick, no-pressure measuring appointment to the installation process was efficient and pleasant. The quote was so much more reasonable than the national chain and Todd didn’t produce a sample window from a Mary Poppinseque bag which, to me, was a bonus in itself.The installation crew were polite and prepared and installed four windows before noon on the two mornings they were here.
I think I found Emerald thru a recommendation on a local FB page. I was well past need of replacing some old windows in my rowhome. I think it was a Todd who came out to measure, he got back to me a few days later with pricing, and they were reasonable. In fact I think he gave a ballpark estimate over the phone before coming out which was close.The installers came & were professional about it, showed up on time, courteous with noise but it never got loud (they apologized at the end if they were but I said I expected it to be louder). It was a 2 day job, 3 bedroom windows and 1 main larger window downstairs. Got done pretty quick, 3 upstairs windows mostly done in the first day. Installed the windows, caulked, fixed up my trim, and cleaned when done. Foreman gave me a walkthru and showed me the basics of opening to clean etc.All staff were also pretty covid respectable, even tho were (hopefully) encountering the tail end of this, and becoming vaccinated, it was good to see masks etc. I wore one as well for courtesy when inside.
DONT USE THIS COMPANY!! I decided to use this company because of their good reviews and I regret it. I dont know if its because I live in North Philadelphia or if me and my husband is a mixed raced couple, but this work was ridiculously wrong. Everyone that gave them great reviews are Caucasian. First thing we got installed was the window. The was placed it in wrong and they used the wrong size window. They put wood around and the window was still sized wrong that it could of fell out the wall. They also didnt put trim around the window. Second thing was the door installation. The door in nicely put in but they put the lock in the wrong way. I wouldnt waste my time of money again with this company.
We needed a new front door and storm door for our row home. Good friends recommended Emerald, so we got them to come by for a quote. They were punctual and professional during the visit and clearly explained all the options for the doors and also the small repairs that would be needed for the door surround and transom area. The catalog of options was huge, but they walked us through it as needed and were also quick to respond to questions whenever we emailed. The quote ended up being a little under what we got from another company, too. Ordering the door took a few weeks, which is normal, but the results were worth the wait. Its a perfect fit and a great color. When the team came by for installation, they arrived exactly on time and immediately set to work. They covered the floor and nearby furniture with cardboard and plastic, even though the job wasnt even that messy. The installers were great at communicating the work they were doing and always paused to get our opinion on certain tiny details, like how to finish off the capping and where exactly to align the threshold. That level of attention and patience was really appreciated and spoke to their experience and desire to meet client expectations. We shouldnt need a new door for a long, long time, but if we did we would definitely go back to Emerald.
From the time that Eric came to give us our initial quote to the windows being installed my husband and I were incredibly impressed with this companys professionalism and service. Windows are a big purchase and with that in mind I do feel like Emeralds prices are incredibly reasonable given the kind of work that they do. The crew was on time, respectful, clean and skilled. I am so thankful that we decided to go with Emerald Windows.
Every step of the process was as good as it gets. The initial site visit for the estimate was punctual to the minute, and all of my questions were answered; I never felt rushed or anything like that. The quote was about 400-800 bucks cheaper than other places!Mine was a small project, so I waited o be fit into their schedule. This happened earlier than I thought, which was welcome. The guys that came to do the work were on-time, very professional, and did excellent work. Im a carpenter myself, with an eye for detail, and they killed it. They spent time that they didnt need to spend making sure the installation was not only sound and waterproof, but aesthetically pleasing as well.I have done every single pierce of maintenance, upkeep and improvement on my home since we bought it, except for these windows, and I am very glad I went with Emerald. Great experience all around.
We couldn’t be happier with Emerald Windows. Starting with the installation manager Juan, and his guidance, all communications and service performance were professional, helpful and totally solved existing issues. Emerald had great employees come out to do work. We were also surprised when we discovered we we were eligible for their warranty coverage so we were quite impressed with Emerald’s earnest customer care. E’d highly recommend this company.
My husband and I had 5 windows replaced during the pandemic. We had started the process pre-pandemic with Eric. Eric was incredibly patient and informative.This was our first time ordering windows and he had no problem estimating various options and explaining the differences. I think we had 6 different estimates! Juan and Danny on the installation team were super communicative and did a beautiful and clean job. Our windows were so old with rotten wood frames that are now wonderfully flashed and sealed. Our other contractors (roofer and painter) have already commented on how nice they look. Were a high risk household and both Eric and the installers followed our safety protocols and we felt super safe.
Emerald Windows were professional and responsive during the whole process from sales to installation. The installers arrived on time, were friendly and professional, they maintained a clean work environment during the full installation. They completed the work as promised, providing an excellent window product, on time, with professionalism, and leaving the house clean and outside garden clean and undisturbed. We would highly recommend this company to others with confidence that the job will be completed as promised.
Our second time with Emerald Windows and another great experience. We received the window earlier than expected and they went above and beyond making sure it was sealed properly. All of them were professional, friendly, and respectful.
From start to finish, Emerald Windows was professional and proficient. Our experience with them was excellent and were very happy with the level of the work provided by everyone we encountered at the company.We were in the market for a new front door and Emerald came highly recommended by a colleague who used them for three of his homes over many years. We reached out to see if they would be interested in working with us and quickly heard back from them. Eric was polite and courteous, never pressuring us or badmouthing other companies. Most of our interaction was over email but when we wanted to see paint chips in person, he was very accommodating about our visiting the showroom on short notice (and interrupting lunch!). It took a few weeks for the order to arrive from the manufacturer (we were warned about that) but, when it did, the installation was scheduled easily and quickly.Lou and his installation team arrived on time and in good spirits. They set everything up quickly, taking care to move our furniture out of the way and protect our floors. The crew worked hard for two days removing our existing door, creating an opening for a transom window, installing two doors (front door and storm door) and a transom window, adding molding, painting, patching, etc. All the while, they kept the area clean. (It seemed like they were sweeping constantly!) They were courteous to our neighbors, too, ensuring their stoops were clear of debris.The whole experience was topnotch. I definitely recommend Emerald Windows if youre looking for a door and well be in touch with them when we eventually upgrade our windows.
I have never in my experience worked with a company so reliable, professional, and attentive to detail. Every step of the way Emerald Windows had reliable customer service, and made sure I was informed. The project was worth every penny. I cannot be happier with how my front door turned out. Thank you!
We had a great experience with Emerald Windows. They just completed the job yesterday so I can only speak to the installation process really, but were very happy and they look great. The quote process with Eric was great. He seemed very concerned about us liking the end result, rather than just trying to get the job. Maybe part of that is the salesmanship, but it seemed very genuine. Our job foreman (Gill, I believe) was wonderful and the workers were all great. There were some slightly miscommunications about the scope of the job, but they were all rectified and handled appropriately.
Emerald Windows did my friends house which came out really nice.since he knew I was looking for a company to do the job he Recommend them, I checked the reviews and they have great ones,so I called Monday morning so they can Come out and give me an estimate the man took down my info and said he would see if he can get someone out here he would give me a call.he never returned my call..I told him I needed 6 windows replaced and it kinda felt like he wasn’t taking me serious.
They answer the phone and get back to you promptly. Flexible as to the number of windows that one needs to replace, one or more; other companies have a minimum of three. The crew of three men was hard-working and respectful, and the job done thoroughly and with attention to the details.
Great service friendly people
From the initial consultation to install, Emerald was on-time and amazing throughout. We replaced 14 windows in an an old, crooked house and they turned out incredibly. The customer service is top notch and Luis and the other installers were clean, courteous, and the windows look great. After a string of flaky contractors on other projects, EmeraldWindows was a breath of fresh air from start to finish. Thank you for making my house pretty and WARMER!!
While I didnt purchase here, I was pleasantly surprised with my interaction with the Nice Lady (I believe Beth) that tried to help me and ultimately referred me to one of their competitors (who then had EXACTLY) what I needed. Great customer service is hard to find these days, Id certainly do business with Emerald if needed based on their service. Thank you again!
8 weeks to go!Woo-hooOO !
One of the best experiences with a contractor of any kind. They show up on time, they are efficient, thorough and left the place clean. What more could you ask.
We had an initially bumpy situation in getting the quote done -- the only reason I cant give 5 stars.The installation was really well done. The installation manager Juan ran into a couple of hurdles over the course of the day, but figured out work-arounds that got the job done nicely. The end products look really great, and we would happily use them again.
Professional and the painters did a great job on our windows and front door.
If you need an expert who is knowledgeable about historic renovations Emerald Windows is the place you want to use! They preform create premium products, with excellent installations practices, and are polite, courteous, and on time with their schedules. I have been in the real estate business going into my fifth decade and have not found a more reliable company. I consider Paul one of my top recourses and have recommended him to many of my clients.
Great experience working with Eric and the Emerald team to replace historic windows in our row home. Excellent service, craft and BEAUITFUL windows. Thank you!
Emerald folks are pros, through and through. They make it easy to get a project done, which makes them easy to recommend and use again!
From start to finish Emerald was great. We were happy with both the windows and the customer service.
I have used Emerald 3 times since moving into my new home, and I could not be more satisfied. From the initial estimate to installation, each person I dealt with was on time, professional, and displayed their passion for doing a great job.Other, larger window companies tried to up-sell their products, trashed their competitors, and gave extremely disengaging presentations. Jay from Emerald simply asked a few questions about what I was looking for, took measurements, and provided some options based on my budget. At no point did I feel pressure, and the overall interaction was extremely professional. Each installation went smoothly with the technicians arriving on time and explaining any slight variation in the plan (due to the structure of the house).Hiring Emerald will be the best decision you make. Their prices are better, their dedication to their craft and clients is better, and hiring quality, local companies is always better. If you want a high quality product with an even higher quality experience, youll do no better than Emerald.
Emerald Windows is a company that went above and beyond their job to satisfy me, a new home owner. They personally contacted the builder and installed their screens, that had been accidentally neglected by an employee of the contractor. The builder, G.M., graciously paid for the screens after Emerald Windows contacted him. A big “Thank You” to G.M. also! Not only did Emerald Windows contact the builder, but were kind enough to install the screens themselves! It is rare, these days, to meet people, like Eric Danner and Stephanie Craft, who went the extra mile to help someone like me. Thanks a million to Eric, Stephanie, and Emerald Windows for all your effort in getting the job done. Happily looking forward to doing business with you in the future!
I brought in the New Year with cool peeps at a studio 🎙
Emerald can offer their services cheaply; that being said a customers savings are gained via the exploitative nature of thier management. Paul Stone is not a man worth working for. Your inexpensive quote comes at the cost of labourers not given their due
Nothing against y’all personally, it’s just a shame you choose to do work for SLUMLORDS, Aaron Cohen and Craig Grossman of Arts and Crafts Holdings. If you question my claims... please see my story, evidence, impassioned plea and to see photos of EMERALD WINDOWS WORK, in my living room, in December, while my cat had to be locked in the bathroom and I sat with my 13yo dog in the living room in a hat and scarf... (ask your guys!). @artsandcraftsholdingsgarbage on facebook or follow my WHISTLEBLOWING efforts on the gram @callmejofficial or on the tweeter machine @jasonandrewrock#SAVE1217 #1217evidence #happyholidaysTogether with love, till the end... - J 💜🦋
Good windows at affordable prices.
Good quality window at good price
Just started buying windows from here
The best home improvement products and people.
Emerald Windows recently replaced 6 windows in our old West Philly house. The whole experience was great! Todd came out, measured and explained what our options were.Louie and his team came out and installed them last week. They look great (it was a challenge because of the condition of some of the frames)! The crew was very polite, respectful, and cleaned up! Really thankful for a good experience. I would highly recommend Emerald Windows!!
Tremendous site to buy window