Service was fantastic as usual, one of my favorite kitchen spots.

Super helpful staff!! Went in for a bread maker and had an awesome customer experience specially compared to some other city kitchen stores. I think her name was Lily, she was awesome!

Worst customer service ever!! Return policy is a joke! Will never purchase with them again!👎👎

Great service. The security guard Austin was awesome! He helped with some great buys.

Overpriced and definitely not for the professional chef or baker. Mostly gift sets and decorative placemats.

Always a great store!

Loved the place. Great place for kitchen items, little pricey but worth for the quality and its range

Always amazing. I cant help but to feel like a kid in a candy store every time I walk in.

Large and beautiful flagship store for Williams-Sonoma, featuring cookware, china, glassware, candles, cutlery, and small kitchen appliances. They always stock a wide range of gourmet foods and condiments, as well as a wall of cookbooks, and delightful seasonal items. Their Peppermint Bark is the best Ive ever had! The staff is always friendly, attentive but not intrusive, and quite knowledgeable. A word of caution though--you can very quickly spend a fortune here, so wait for a sale if possible.

Came in 30 minutes before closing only to browse items we had already chosen for our wedding registry online but still had a wonderful experience. Both Dane and Michael were attentive, extremely accommodating, and helpful to my fiancé and I. Dane spent time to review cookware and cutlery options with us and even had great tips to ensure we ended up with the best products without breaking our guests’ bank accounts. We never felt unwelcome or rushed, quite the opposite in fact. So incredibly glad to have chosen Williams Sonoma for our registry and look forward to returning in the future for all our houseware needs.

Mustve been a bad day when I decided to come through and browse for some shopping therapy. No one acknowledged me, but I felt eyes burning me in the back of my head. I was a bit insulted but whatever. I left and I wont be coming back.

Walked into the store for the first time today. Had the good fortune of meeting an incredible man named David who couldn’t have been more gracious. As well as I thought I knew Philadelphia I’m embarrassed to say I never heard of the store before but I definitely plan on coming back.

Best staff working here! Also, its a great place to get high quality items for your kitchen

Bought a $3,000 coffee pot and put on a store charge, paid the entire balance off once the bill came in and their crooked bank changed me a service fee after the fact and a late charge which they wouldnt remove. You got your $51 and now Ill never purchase a thing in this store, or any other Williams Sonoma again.

Always inspiration brewing here. Super helpful staff, great samples, tools, spices and sauces for a festive feast.

Ordered a gift set from William-Sonoma which comes with complimentary gift wrapping for pick ups. Since I work close by, I opted to pick up the present and also save $3.99 on gift wraps. Upon picking up the present, I noticed that their definition of gift wrap is just a ribbon around the box with a sticker. This was a bit disappointing as I was expecting the entire box to be wrapped in wrapping paper.Upon calling them back, I was informed that I should have specified that I wanted the gift to be wrapped in paper. Then I was further informed that even if I go back to have them wrap it, there is no guarantee that they can wrap it for me. I then explain that Ill return the gift set and reorder a new one with the instruction for gift wrap specified. Upon this, the lady was suddenly accommodating and explained that I can drop the present off for them to wrap it and I can pick it up later.

Great store but was shopped out due to the christmas shoppers.They need to have more stock on hand.Such as really nice aprons.

Great kitchen store for unique and quality items.

Excellent service, ask for Dane, professional, courteous and incredibly knowledgeable about all things culinary.

May 2016I found this shop in Philadelphia. if you are up to cooking a fine shop to pay a visit. they have good knowledge bit pricey but good selection of kitchen goods.

Smaller shop conveniently located in Center City. 4 star only due to size.

Great store, great customer service and awesome sales!

Fine downtown version of the chain. Not the largest, but seemed to have most categories assorted. Picked up some knives. Service time was a little slow, but it was a peak holiday week when I visited.

Ok

Love this store!!! It is the BEST!!!

Very prompt. Courteous. Helpful staff.

I am part of the cult. Aside from the awesomeness that is Williams-Sonoma, this location has great architecture. Look up at the ceiling the next time you are in there.

Great store for the kitchen and home. Great place to get a gifts

Staff is helpful and store is clean

All the shiny kitchen gadgets one could ever want!

Great kitchen store in the lobby of a hotel. who knew!

This is a great store just seems over priced in a lot of things, do your homework on products

Love that store and the sales associates.

This is a great kitchen accessories store, but it is pricey

Great! Daughter and grandson had wonderful time !

Nice...

Good selection

Greatful shop!

Nice

Spectacular. Everything you need for your home you have there.