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Cjs Tire and Auto Inc.
6801 Old York Rd, Philadelphia, PA 19126, United States
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Cjs Tire and Auto Inc.
Comments
Gr
Review №1

Prompt, courteous, reasonable prices, very reliable. Love these guys!

Na
Review №2

VERY UNPROFESSIONAL! Do NOT let them tow your car!!!! They are crooks. They lie and charge a laudry list of made up fees. The owner is VERY rude and is a liar. Said he didnt have the keys to our car and when AAA went to pick it us all of a sudden they found the keys. There was a pouch with cards, ID, money etc. in the car and was not there when we got to the car. They should be investigated. Also, beware of Maximus Towing because they are the same company!

Tr
Review №3

Cjs tires is wonderful place to do business. They are courteous and patient. Twice I have been saved by them. They are completely transparent with all of their transactions and services. It is nice to see a young man own his own business and treat people with respect and dignity. Exceptional customer service and quality work are exactly what we need from businesses today. Thank you Jamal for your kindness and comfort in my time of need!

Dy
Review №4

They dont know how to put on tires!! They cross the tred on my lug nuts and let me leave i had to go somewhere else to find out cost me alot of money they will take your money and not say anything.

La
Review №5

I went to get four tires from CJ’s tires. It took them maybe 2 hours to put the tires on and after getting home I realized why. They must’ve only had 2 tires for my car and had to find me 2 additional tires in there pile of tires. The other 2 tires were completely dry rotted. Mind you they charged me $42 per tire and now I have to go purchase two more tires. I would’ve had more respect for them if they just been honest and said they only had two tires on hand and I’d have to wait for the others. But this company is just greedy for money and now I’m stuck having to put out more money. If you are a female DO NOT go here alone. They will take your money and sell you anything!!!

Em
Review №6

Unprofessional, rude and a very condescending “mechanic” The person who I normally deal with does not work there anymore but I still decided to give this black owned business a chance. Never again.

Sa
Review №7

I have to give the place 2 stars. I usually come here to buy used tires. However, on this day the place was ready to close and the mood of the place was off. They installed a passenger side rear tire. I noticed that the air indicator light was on so I addressed the brother. He told me that it would go out as I drove, but it didn’t. So after getting the tire installed, I had to go to a gas station to fill up a tire that was supposed to be properly inflated.

Bl
Review №8

Very nice, hard working nice men. $$ Cash Only

yo
Review №9

Very good mechanics they did my brakes and rotors and they were very honest with me. Thats what women like from auto mechanics.. Honesty

Ke
Review №10

They have new people in there, they were very rude and unprofessional would not recommend this place at all also they messed up my car and I had to take it somewhere else to get fixed.

Jo
Review №11

I came here to get four tires the service was very goodand very fast great job.

Be
Review №12

This place is simply, the best. I called, didn’t even need to make an appointment, pulled up and they replaced my flat tire in a matter of minutes. I was treated like family, couldn’t have asked for better. CJ, his mom and the guys there are wonderful people. Priced me fairly even though I’m from out of town (US Census Bureau deployed in Philly)! If ever in Philadelphia and have auto maintenance needs, look no further and bring your rear to CJs!!!!!!!!!!!! A+++++++++++++

Pa
Review №13

Quick service.

Ra
Review №14

New/used tires. Wheel balancing, oil changes. They do it all.

An
Review №15

I went to get my tire patched and the service was great, the prices were fair and better and the emissions menu gave me alot of information as well as prices for tires and repairsThe people were awesome too and work on an excellent rhythm

Le
Review №16

The tech was very good fast and helpful.

Ti
Review №17

Horrible experience and would not recommend, especially for females. Unorganized and they serve men first regardless if you been waiting before a male has arrived. However, still tried to give them the opportunity and purchased 4 tires from this shop and 1 of the tires had slits in the tire therefore it started going flat as soon as drove off. Came back the next day since shop was closed and advised of the issue and was told that they would replace the tire because it was something that should have been caught prior. They didnt have my size tire it at the and advised they will call me on Monday because he spoke with the owner who advised once he returns he would locate and replace the tire. Never heard from them so followed up and spoke with the same guy Sam and his story completely changed and advised me that he never told me he would replace the tire and he never spoke with the owner about the matter.

Ko
Review №18

The Owner of this place is all about the money. Doesn’t guarantee his work No integrity Miscommunication /misinformation about his supposedly high tech diagnostic machine . Worst service ever. So many clients complaining as I sat there waiting for my vehicle to be repaired. Paid 265 and left with same problem Had to take my vehicle to dealer to get fixed. Learnt my lesson Karma baby

La
Review №19

Honest and fabulous work. Their customer service is top notch

Jo
Review №20

They are excellent at their job. Reasonable rates and very personal customer service .

Ni
Review №21

Special thanks to Sam, Jamal and crew at CJ’s! The work performed a few days ago has definitely provided the outcome I expected. I will be returning for future auto needs. Great team!!

Am
Review №22

Great ServicesThanks CJ

Ar
Review №23

They had my car and gave me some very good advice about my car. I was advised to contact the dealer because the part that I am having a problem with may still be under warranty. If it is, it will save me a lot of money. Its nice to go to an auto repair shop and they tell you to contact the dealer rather than taking your money. I would recommend them as the shop to go to.

Pa
Review №24

Reliable Place To Go For Tires... The Gentlemen Are Respectful And They Get The Job Done...

Sa
Review №25

Would have given this place six stars if I could. Been going to David and his crew for many years with all my mechanical and body repair needs for years. Always professional, on time and whats more important - honest! Definitely recommend this place 100%.

Av
Review №26

On my way to work this morning and realized I had thread hanging out of my front tires. Chris is awesome! He really assisted me this morning and such a pleasant person to talk to. The service at Cjs Tire and Auto is very professional, understanding and comforting. They really aim to satisfy their customers. Thank you so much Chris and the rest of the workers at the shop! 🤗

Ch
Review №27

Best place around fast service n good prices

Mi
Review №28

Always a great experience. They treat me like a human being and I do not ever feel like theyre selling to me. Life long customer.

Ja
Review №29

Great Staff, very hard workers. These guys actually show you what they’re doing with your car and how they’re fixing it and explain what and why they’re doing it. I appreciate it because it makes the owners overall knowledge of their car that much better.

Le
Review №30

Just so happened to be driving by here and decided to stop because I needed tires! I was greeted right away! I was assisted by Chris, the tire man, who was very helpful. He gave me an EXTREMELY reasonable rate for what I need and was very thorough with explaining everything to me. I have been to quite a few tire places in Philly and I can honestly say this is the best service yet! I will definitely be back for ALL of my future mehanical needs!!

Ke
Review №31

Pretty good and fast service. Nice spot for used tires only problem I had was they did not accept cards at the moment. Its best to make appointments first tho.

Ke
Review №32

Gary did a great job of working with me to put a couple of used tires on to pass inspection. When we took the old tires off, we discovered that one rim had a crack in it. Gary was helpful with practical solutions to get me back on the road at minimal cost.

Da
Review №33

This place is TRASH. I stopped in for a simple oil change. When I pulled into the lot, I noticed no cars on either bay and no workers within the garage area or lot. I walked into the office and the man sitting at the desk was watching YouTube videos while two mechanics were watching ESPN in the waiting area. None of them paid me any attention for a solid 5 minutes. When the receptionist finally decided to pay me some mind, I told him I was there for an oil change. He said I need to make an appointment. As I didnt see any other customers on the premise and neither of the mechanics were working, I asked if I could wait. He responded by telling me that they were booked up for the day and I would have to come back in next week if I wanted an appointment. I find that hard to believe considering an oil change takes ~20 minutes. Very ignorant and lazy people at this shop. There are too many other good mom and pop facilities - dont waste your time here.Reply to Owner: Maybe he was filling in for somebody but I know for a fact it was a man as his name tag said Horace. I definitely have the correct location. More importantly, after combing through some of your reviews, it seems that you are habitually combative rather than trying to accommodate your patrons and rectify any constructive criticism. Moreover, what is more mind blowing is that if in fact you are the owner, I find it hard to believe you passed a 3rd grade English course. none of my employees ever is my waiting area This is very alarming on multiple accounts. You sound like a moron and should invest in Hooked on Phonics.

Jo
Review №34

Quick fix for a flat!👍 Nice people. I was in the city omw home and got a flat on my way back to Willow Grove area. Found this place and they had me on my way within 15 minutes! Definitely would recommend!

In
Review №35

Exceptional work done here. Ive been a customer for 9 years

Ta
Review №36

Dont take your car there..had my sister car for a month and kept trying to get her to keeping putting a deposit down when she explained that she will pay them in full once finished. When she got the car back it had a dog smell in it, her change tray was missing, override key was missing and other lights on the dash board was on from where they didnt clear it once the work was done. She has to take it to the dealer for them to complete the work

Po
Review №37

Brotha had me in n out quick wit good service n good price

Th
Review №38

Very friendly and fast service. Gave full explanation for repairs that needed to be made, and prices are very fair. Love this spot!

ER
Review №39

Great fast service! The guys are all nice.

Qu
Review №40

Customer service is horrible u pull up and they just stand around, im big on Customer service it takes nothing to greet somebody and say Ill be right with u, I use to come here all the time, they just lost a good customer that fast

ML
Review №41

They have a large variety of tires to fit any car or truck riding in the road today. The service is fast, & convenient. I have recommended several people to go there for tire services.

Mi
Review №42

Dont waste your time...or money. The mechanic who was going to inspect my mothers vehicle told me that her vehicle wouldnt pass inspection because of alleged broken motor mounts and loose links & bushings. This was determined without a road test or even putting it on a lift.Not only were the motor mounts NOT broken, but you cannot fail a vehicle for LOOSE links & bushings!!! He then proceeded to tell me that hed let the links slide if I let them repair the motor mounts. When I declined, he got an attitude, so I asked him to show me where the mount was broken and to show me in the regulations that a vehicle must be failed for loose links & bushings. He could do neither. To top it all off, the lady that works the counter had the same guy look at HER vehicle and surprise...turned out she too needed 4 motor mounts, also without a test drive or putting it on a lift. I wonder how many people have paid for unnecessary repairs at this place. If you have disposable income and you dont really care about your vehicle or honesty, this might be the place for you!!!P.S.The vehicle DID pass...with flying colors AND no additional costs...after taking it to a reputable facility.

Do
Review №43

Absolutely loved this place and its employees! Prices are reasonable and they are quick. They educate you regarding all the issues with the car and answer all your questions. Ive been to many auto shops and always had problems with how long they took or they didnt know what they were doing. But honestly not here. THEY ARE GREAT AND VERY PROFESSIONAL. This is my new shop for all my mechanical needs .

Lo
Review №44

Thank you for the Tires, on my BMW X5. Runs like new.

Ch
Review №45

Competent and knowledgeable mechanics. Although it will be somewhat of a wait (even with an appointment), in many cases it is worth the wait. They know what they are doing on foreign and luxury cars but will save you some cash in the long run.

ja
Review №46

Got a good tire. Wasnt expensive and i was in and out.

Mi
Review №47

Sam is a really nice guy and funny. The guys here are really helpful. Get you in and out. Great service

Ni
Review №48

I’ve never had a business owner laugh during a conversation when being made aware of improper repairs to a car. He laughed in my ear several times, over talked and hung up on.This place is a rip off and the owner Jamal has horrifying customer service. I had my tire repaired inaccurately and returned to the shop but no one was willing to accommodate me in making the proper repairs. I waited over an hour for the mechanic to tell me the shop was closing and that he has things to do so he can’t fix my car right now. I contacted the owner who followed up by stating “ I don’t care because i’m out with my family” and laughed. Again, this is after I paid for the service and returned because they didn’t complete the job accurately the first time. It was very insulting to speak with a business owner who had such poor communication and unapologetic about the work being performed. I ended up paying extra money to have my car towed to another business as I refuse to pay my hard earned money to an individual that rude. He is very closed minded and needs customer service training.In reference to the owners reply: Just an FYI that was taught in the 2nd grade. When “I” is being used in a sentence it’s a pronoun and should be capitalized. It tickles me to know not only are you a scam artist but an idiot also which supports your disposition. There is medication available to help with your impulsive/aggressive behavior.

Ma
Review №49

Fast service. Reasonable price. Friendly staff

Na
Review №50

These guys are amazing, I didnt have an appt I called first thing in the morning because my brakes werent functioning properly. I took my car in and before they worked on it they explained to me in detail as to what was going on and the $$... In deep frustration and lack of the funds it would take for all of the work to get done, they worked with me and figured out a solution to help make my car safe and drivable.. You cant possibly imagine how thankful I am! you cant get service like this from everywhere!!

Or
Review №51

Waiting for 15 minutes no one helped me so I left. 4 guys knew I pulled up did nothing. Im cool took my money to 77th ogontz ave

Co
Review №52

So I had a flat tire and needed a tow....I called every number within 15 miles and had the worst luck.....CJs Tire and auto at 6801 old York rd was amazing Samara answered the phone with such professionalism and made my day so much better with her prompt customer service and her caring concerning demeanor she is nothing of fantastic.....she sent Malik and he also showed me so much care and concern they have my business and loyalty forever....

An
Review №53

Great service, very up front, No beating around the bush. Great mechanics. Good communication. Tire man get you in and out.

Ba
Review №54

Cash only on tires. They did a good job and had great customer service. A 3 day warranty on a used tire is better than nothing

Te
Review №55

I paid for two tires (used) and one of the same tires that I replaced was flat a month later. I tried to call to see if there was anything they could do and I was told no. They only have a three day warranty so please be careful and have the tires checked by someone. Used means exactly that and I will never buy anything used again. I had no choice because of expenses but I also can’t take a chance and spend anymore money at this shop again because I cannot afford this .

An
Review №56

I can honestly so that the sign out front that says Blessed thats how I felt coming in for service. Ive known Sammy for over 5 years and he takes care of all of my cars, High end cars and all. Who needs a dealership service when you have CJs? God bless and thanks again.

Os
Review №57

The staff is super helpful and friendly. No 4un around, just good service!

An
Review №58

Stopped in for an used tire and was serviced very quickly. Thia place gets you in and out and if you are trying to stretch a dollar I highly recommend coming here in comparison to some of the other used tire places in the citym good value and quick service

Di
Review №59

No complaints! Good quality work & smart techs.. Doesnt cut corners. Educated shop mngr. Definitely would recommend.

fe
Review №60

Staff is professional and friendly. The CJs team is very helpful with working with your schedule and getting your car back to you quickly as possible. Been going to them for the pass 3 yrs and no one else takes care of my car needs but them. Keep up the great work guys

Re
Review №61

Sam took good care of my wifes vehicle in a timely manner and explained everything that was wrong with her vehicle in detail. He knows what he is doing. Great customer service!

Ni
Review №62

I needed one of my tires checked because when AAA came out the guy stated that he saw a slit in my tire. I took my car to this place and the guy told me that I had two cars in front of me so I waited about 20-30 minutes. When he was finishing up with the second car I heard him say that he was trying to hurry up and leave because it was close to closing time. When he looked at my tire he stated that I had two nails in the tire. I told him what the AAA guy stated and he wouldn’t even check the tire thoroughly to see if he saw a slit. He was just sticking to the two nails in the tire because he was in a rush to get off. I told him that I would take the tire somewhere else and he hurried up and put the tire back in the trunk. I would think that he would want to make sure that the tire didn’t have a slit in it instead of just trying to hurry and patch the two holes that I told him that the AAA guy saw so I would be safe on the road driving. 👎🏽

ja
Review №63

The staff is friendly and knowledgeable of their craft... always pleased with the servife... Sammy and James are very aware of customer satisfaction and aim to please. .. i will never go anywhere else for my vehicle needs...anywhere else foe my cater needs

ca
Review №64

Did very good work and very polite

Mi
Review №65

My neighbor referred me and Im glad I gave them a try. The service is phenomenal, and the mechanics are professional. I would recommend CJs to everyone, friends and family. Its safe to say that Ive found a new home.

Ki
Review №66

Stay away from this conmen. Too expensive for a job poorly done. They put wrong tire sizes on my car and they couldn’t take responsibility. They don’t know what they are doing. Stay away from this place

Hu
Review №67

Always on point with the time and up front and pretty accurate about costs Ive been using them for about 4yrs and 2different cars.

Sh
Review №68

The Tow guy name is Reese he was nice, professional, and respectful. He didnt take long to come tow my car either. I was happy with CJs Transportation service

Ol
Review №69

Good service

al
Review №70

Very friendly, they worked quickly and did a great job. First time going there, and i will definitely be going back!

Mi
Review №71

Great Prices fast service friendly staff. The owner Jamal is a stand up guy. Thanks CJs.

No
Review №72

This is the worse place ever. Called for a tow they refused to take it where I told them, then wanted to charge me $1700 plus for the TOW AND ONE DAY OF STORAGE! To top that off the owner was as rude and ignorant as they come. I truly question all these 5 star reviews.

ca
Review №73

Awesome people that knows their jobs.

Te
Review №74

Awesome service!...Everyone was friendly and helpful. Reasonably priced as well. Will recommend to anyone.

Le
Review №75

Safe very accommodating

Cl
Review №76

Okay tire shop..just little pricey on tire balancing..

Re
Review №77

Excellent, good service on a Saturday afternoon. I wont go anywhere else, for inspection, oil change or service.

Cr
Review №78

The customer service is outstanding@

Ki
Review №79

They were very helpful and informational. They knew exactly what I needed. I have been coming here a while and never have a problem.

Ja
Review №80

These guys are amazing fast and great quality service. Keep it up you guys.

Ch
Review №81

DONT TAKE YOUR CAR HERE. Had my car towed here to get looked at never stepped foot in the shop before and they looked at it and told me my engine was done but the cost to replace was more than the car was worth. I said I wasnt gonna go through with it theyre trying to charge me 75 for diagnosing it but never said anything about a fee upfront... never ever been charged a fee by any mechanic shop just to diagnose my car. Now theyre trying to charge me a $40/ day storage fee to basically force me into paying the fee. Now I have to take them to court. Theyre money hungry dont give them your business.

Le
Review №82

Great service. In and out!!!

Ge
Review №83

I would go there every day just to sit in the office..... Lawdddd have mercy

Ja
Review №84

Got an oil change and state inspection was told price and how long it would take and both were honored

Ri
Review №85

Great friendly service they did my tire in minutes i would recommend these guys

Ca
Review №86

Wonderful Mgr, crew, service is fantastic...Thank you...

di
Review №87

Great customer service... excellent work. . The staff is friendly honest & dependable

Da
Review №88

The service on my vehicle was prompt and reliable. They have great customer service skills and are very knowledgedgeable about their trade

Ch
Review №89

Very nice

Ta
Review №90

Staff is amazing! Work is done very well. Very knowledgable and professional staff! I highly reccomend this one stop shop for all of your car needs.

Ta
Review №91

Took care of me 2nd time had a flat reasonable priced

Ja
Review №92

This is the worst tire establishment I have ever been to. They lie, cheat you out of money, and sell you broken tires. They argue with their customers in front of other customers. All of their good reviews are fake. If you look at the good reviews cj tire is the only place reviewed! Never go here!

Sh
Review №93

Great service! Thanks Sammy for your dedication to my car, and thank you Teckla for being so patient and helpful

Mi
Review №94

Gave me a eta for an hour and a half, didn’t show up for 3 hours... then he puts my car on the tow truck and smacks the back of my car on the lights of his truck...and dents my entire trunk.... if you are a tow truck driver you should know how to put a car on the flat bed... then they say they will help me and fix my car that it was there fault but now they are saying that it does not line up when if u put the tow truck in a loading position it is a exact match... hope this headache does not happen to anyone else. They are horrible

Ja
Review №95

Just got 4 brand new tires and inspection done at a great price service was great and staff very professional. The owner is a honesty man and you have to respect that thanks Cjs👍🏾

Ca
Review №96

Fix my flat and rim and they scratched and cracked my whole skirt panel, I went back to confront the owner about it he was very unprofessional fast talking me kept saying they didnt do it didnt ask how can he help all he said was call my insurance i told him i see him in court, oh hes gonna pay for it I guess because Im a woman he think he gone get over and say what he want an I go for it, I will be filing tomorrow believe that, take your car there at your own risk next time I deal with a Bob cause these black buusnes owners to cocky an very arrogant and yes Im black so its not a race thing, white folks will get the job done right period..

Sa
Review №97

Great experience I had with the staff here at Cjs tire and auto. All of the staff members were professional and friendly. One think I appreciated the most was how honest the staff was with me when it came to diagnosing the problem with my car. I will definetly be returning and referring as well.

C
Review №98

Great customer service all the staff members! Sammy, the manager was very helpful and honest.

Co
Review №99

Sammy is the best at @ Cjs! He always make sure that mine and my daughters car are in top shape. Plus hes an honest mechanic who doesnt believe in cheating women with expensive unnecessary auto repairs.

Co
Review №100

The customer service was great and waiting room was very comfortable while I got my car repaired... Thanks guys

Information
100 Photos
100 Comments
4 Rating
  • Address:6801 Old York Rd, Philadelphia, PA 19126, United States
  • Site:http://cjstireandauto.com/
  • Phone:+1 267-816-8131
Categories
  • Brake shop
  • Auto body shop
  • Tire shop
  • Mechanic
  • Oil change service
  • Repair service
  • Towing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Identifies as Black-owned:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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