I am grateful we still have Barnes and Noble in center city! So glad to it has survived ...And staff are doing their best to provide excellent service ...despite pandemic related challenges. They bring their sunshine to the store. They are very worthy of our patronage and support.

The store has a decent selection of books, magazines, toys, gifts, plus a small Starbucks cafe. The staff is fine. What I do not like is the store feels very crowded and rickety and the escalators are wobbly and scary. The elevator is always “out of commission” and there are no stairs for customer use. Not my favorite B&N.

I love the store and the staff are all amazing. No complaints. Cashier was friendly and informative. They have elevator. Thank God. I dont like escalator. Scares me. But store clean, organized, and not crowded at all. Im def going back.

My 12yr old absolutely loves books and will spend hours just looking around if allowed. He’s an amazing kid. Couldn’t find some books he was looking for but also found some he wasn’t looking for. Customer service wasn’t the best but not the worse. Convenient location with multiple floors to look through and even a Starbucks inside. Our 10yr now wants to visit here so hopefully we will be back soon.

Great place and awesome customers service; also, I finally found the book I was looking for 🤩

Everybody I encountered was very helpful and friendly. It felt as a visit with good friends. From the sweet lady at the register who found my reserved book, to a young men at the information and book search station on the second floor answering all my questions about the kids Halloween themed category, and finaly, the friendly young men at the Cafe making my refresher, went above and beyond to show good customer service and professionalism!

Love Barnes & Noble. Always have the books that my daughter and I love.

I want say, The B&N staff is very welcoming, down to the security staff, you are greeted with a pleasant welcome and from there thexstaff goes above and beyond to assist you.Thak you for being in the community

Barnes & Noble I go there regularly, but at that time I had lost my cell phone and someone wanted to meet me there so I can pick it up at the second floor diner, plus I treated the person to a cup of coffee there. Barnes & Noble... A Great Place To Be.

Im a Writer who was in search 4 some inspiration. I went 2 the Bookstore and found the inspiration I was looking 4 among the shelves of books and magazines. Today, here at the Barnes & Noble, was a good day. Time well spent. 👍💯✔

Love a book store, love this ones location. Only bad part is parking in the area is horribly expensive.

Not sure what the problem is at this location but whomever Julie is needs some retraining. When you see a customer standing in line it might be better to say “can I help you?” Instead of do you need something? Of course I need something, I’m standing in line. Just a bad attitude during the whole transaction. I won’t be returning.

Always my favorite place to lounge! the staff are so nice and helpful! Theres a lot of variety of books to choose from! Place is arranged and organized too! They have so many books on sale as well, great for people on the budget but wanted a good read!

Barnes & Noble is for the person that still believes in shopping in a retail store and reading an actual book. Huge selection of practically everthing written in print as well as clever gift ideas.Only 4 out of 5 stars simply because of the extremely small selection of discounted books. Virtually everything is full price.

Up escalator was out of service. Elevator was slow. Only one register open and the gentleman that was on it complained. Its always something was the comment made when I asked was there only one register open after waiting for 10 minutes with only one person in front of me. I know there is a staffing shortage everywhere, but rudeness where I spend my money. Not acceptable.

Its a book store. The staff was courteous, but theyre selling books. Not complicated

Really nice clean store, good selection of books and other items plus theres a Starbucks Cafe on the 2nd floor!

Its very close the park and you can find good books here to read :)

I love Barnes and Noble its a nice big store with plenty of sections but they dont always have what your looking for and they could do a better job restocking. They also use to carry Gunpla now they dont have no Gunpla.

I didnt even know Barnes & Noble still had physical locations. I was glad I went its nice to sometimes actually physically hold a book instead of staring at a phone, Tablet, or computer screen to read. Huge book selection with three floors & a Starbucks as well...

Barnes & Noble...unfortunately the only big bookstore that exist in downtown Philadelphia is always very welcoming. The biggest downfall with this location & the only reason why it doesnt get 5 stars, is that the mens bathroom is utterly horrible!!!! Cant speak for the females since Im a dude.

I recently visited the store to purchase a book. The book was offered on B&N website at a reduced price. I asked if I could pay the website price and the clerk advised me the register was not capable of adjusting the price. I’m a faithful B&N customer but I walked out and bought it from Amazon for $3 less than the reduced price.

Excellent choice of books. The Starbucks on the second floor makes a killer espresso.

This is probably my favorite bookstore because of the wide selection of books for any reader. They always have exactly what I’m looking for and the employees are always so polite when I ask about a book. I’m a mainly fantasy and dystopian reader and the amount of books that they had in the fantasy section was insane. Overall if you are looking for new books to read or trying to find a book off of your TBR than I would one hundred percent recommend going to this bookstore. I don’t live very close to it and I am willing to drive around 45 minutes to get there even though there is a closer Barnes and Noble.

Note: as of this post, 8/28/20, they are downsizing certain sections of the store.Ive been coming to this location for quite sometime. Actually, since before they took out the location in the gallery before it became the fashion district. Anywho, massive collection of books, and the such. Funko pops are scattered, throughout. As are vinyl records (which, both, seem to be low in quantity). So long as the changes dont spell a soon-to-close scenario, we should be fine.

Good book store with a wide selection, located across the street from Rittenhouse Square Park and its a great place to buy a book and read it in the park

Definitely enjoyed being in there. Literally got stuck looking at the multitudes of books! And I will definitely join their yearly membership!

I dig this shop/location so hard!!!Its a real big, 3 floor, 1 cafe shop (2nd floor with bathrooms) and escalators to each floor (no staircases/elevators).Ive never had a bad nor uncomfortable nor even remotely unpleasant/unhelpful experience with CSRs throughout nor in the cafe and security has always been chill, but still on point.Ive had a lot of luck with perpetual sales and promotions that they always seem to be running on a bunch of merchandise too. Good deals!The cafe is pretty decently sized with a lot of tables and bench-style wall seating. There are multiple electrical outlets scattered throughout too. Given the shops size, tho, the seating/tables/outlets get snagged up quick (and for long periods bc of the high number of schools in the area leading to many students chosing to study/work there). Ive had to stake out possible seats/tables opening and keep UTD on their status so I dont lose an opening to another customer first. Be forewarned!The location across from rittenhouse is clutch if the weathers nice.. Its easy to grab a quick coffee, book, journal, etc. and take it over and chill in the park a while.5/5 rating 🤘

Best Book store in Philly! With a Starbucks cafe inside the store...and comfy seats throughout the store to sit n read your books.

Had to find a couple of authors to help me enlighten the ignorant. I forgot that they cross reference a lot of similar books in differently adjacent sections. Wish I had time to go upstairs which is what I wanted probably was.

Store is big and organized plenty of selections. Its a really nice area as well.

They have good children selection, I thought it to be organized, the store employee was very nice. My only problem was the security guards that kept roaming around every so often like sharks that had spotted a prey. Really made me feel uncomfortable being I was with all 5 of my kids, see they dont notice those things, but I do. I do not want to visit a place that is constantly making you feel like you are a criminal, as if I have given them a reason to circle me when Im with my kids. Just so you know I wore a neon work shirt with the company I work for, I think if there was anyway I wanted to steal I wouldnt be walking around with it. Ya really need to change ya tactics, lowes had a lawsuit because of the same tactics ya doing.

Nice bookstore, friendly staff. Has a great story time for kids on Saturdays at 11am and Wednesdays at 4pm. They read some books and have coloring books for the kids, and a discount coupon for grilled cheese and milk or juice at the cafe.

I was disappointed when I bought 4 items and I could not get a bag, not even a paper bag, I normally shop at least 3 times a month, very disappointed

Beautiful, grandiose bookstore, with a wonderful, huge selection of books. As a bibliophile, I felt happier than Kanye West in a room full of mirrors! Even the security guard greeted me at the door when I walked in. Very courteous, friendly staff.

A large variety of new books. Great quality!

Wonderful bookstore overlooking Rittenhouse Park. Quiet cafe, three floors teeming with a great book selection except for the Tech section.

The best store in the world. I love my B&N

Fairly busy all times throughout the day. Its clean and Starbucks has a decently sized area to sit and work

I love it here- even though I do my best to support local businesses B&N makes this hard. They have such a great selection of books on a wide array of topics. I actually photograph books, with the intention of going back to buy more as I can never justify buying them all at once.

Great employees. Were helpful and knowledgeable.

The store is clean and has a good setup. The staff is very friendly and helpful. Barnes and noble have no problem acquiring books that is not on their shelves. The shipment of these books do not take a long time.

The store was really hot, when I checked out the book that was marked on sale was first rang up full price which the cashier changed when I noticed but you have to pay attention at check out.

Best selection of occult/spiritually materials out of any other B&N. You can tell the buyer takes a lot of care in stocking the shelves.

Love the variety of books they offer! Also they have some readings for kids 2-5 y o and i loved it!

Very nice oasis on the bustling Walnut corridor

Great location they always have what Im looking for in stock also the workers are very helpful

I am not completely fond of how the different sections are set up here. However, the service is very very good and all the people working here are exceptionally pleasant. So a big thumbs up.

Ive been going to this place since I was a kid, its been around forever. The staff is always nice and friendly, despite the size of the place its always clean and as nest as a busy store can be. The book selection is large, along with having planners, games, gifts, and toys. The cafe is always a little packed, but the place has a come and sit feeling. The staff isnt pushy about the store membership which makes interacting with them a good experience. The only con is that the store does attract a large homeless population, I wish more social and city services came to help them.

Had a great time chocolate cheesecake is great too

Had almost every thing I needed. Very polite and respectful and helpful.

Only Barnes and noble Ive been in that felt like a privately owned book store instead of a giant chain.

Excellent selection and excellent service 🙂

Beverages we prepare ourselves at home taste better than those in the 2nd floor cafe.

Bryanna and the staff of this Barnes and Noble are extremely helpful! Best book store in town!

Nice book sales and helpful cashier

Great selection of reading materials (magazines, comic books, books, etc), games, cards and the starbucks is open again. Also has a public bathroom

VERY CARING SERVICE (EXCELLENT) ALSO ESPRESSO COFFEE..THE BEST.....LIKE TO COME ON SATURDAY MORNINGS

One of my favorite stores in Center City. I go every time Im in town. Great selection, helpful staff, the only reason I didnt give it 5 stars is because it is always uncomfortably hot inside all year round, and the bathrooms are absolutely horrid.

Great selection on three separate levels. Unfortunately the restrooms and most of the carpeting is filthy and looked like it hasn’t been cleaned in years.

Can be loud at times but overall they have a great selection of books.

Great coffee; great books & a place to sit & enjoy them!😊

Fun to browse the books. We also were able to have a snack in Starbucks. Great place to spend a few hours.

We found the 2nd hard to find book in the series sought after. The cashier was pleasant and the prices were reasonable

This B&N has saved me on multiple occasions, having the rare bathroom thats easily accessible when youre out and about in Center City. Nothing is better than browsing their variety of reading material. Occasionally the store will get a bit clutteted/untidy, but a reliable bookstore with helpful staff.

Great selection in a beautiful building.

Ive always enjoyed this store, it has the feel of going to a library. Before the covid 19 you could buy Danish and coffee and sit in their dining area while examining any books or magazines you may have been considering to purchase. Still, I love the ambience of this wonderful place. Kudos to a pleasant staff.

One of my favorite spots to stop

Great place to stop and get coffee!

Nice location, clear posted hours and accessibility.

Love this location for my kids rite across from the park for a good read and relax

Great place. My kids really enjoyed it there & they had a great selection of with their three floor levels.

Very cozy, lots of great books and it also has board games (!) which is fantastic. Definitely one of the nicer bookstores in the city, and right next to Rittenhouse Square park!

Big three story Barnes & Noble right off Rittenhouse. Always well-stocked and friendly.

The bathrooms are hard to find but its a great place kinda feels like a store in New York

The coffee shop is so clean, although it is small, it still serves its purpose! The books are well organized!

Great Service and selection of books. The magazine section is great as well.

Its a chain bookstore, so not much to note. It was clean and it had air conditioning

Great book store ! Its like a library inside of the store .

I love going in this store. Never come out empty handed.

Awesome store and location

Nice place and have Starbucks too!! The books are a bit pricy though

Needs better customer service and care. Thanks.

Nice cafe and plenty of books. Friendly staff.

Whatever free library cant provide I can buy at B&N. Enjoy stopping in to collect book marks. I can always expect the newest issue of Slam magazine. So many gifting choices for get togethers. Always drop a dime ar Starbucks. I have been enlightened. I shall return.

They need staff bad apply love this place its across from the cities beat landmarks

I love this place

My daughters and I love to come here and get books almost every time we are in Rittenhouse. We love books.

All of the staffs are so kind and nice also they have a cafe, many different books and stationery so one of ma fav place

First time in this Barnes and Noble its huge 4 floors. Went to get a book on Microsoft windows for dummies. Associates were very helpful. Great experience for me being my first time in a book store.

Nice store with several stories of books. Public restroom even in COVID is also a plus.

Cool, organized, well stocked.

Always awesome! 3 floors of books and so much more! Something for everyone! This location is great, has the real book smell & all kinds of character. Can spend hours there. Can also get yourself a nice snack, coffee, tea or something sweet to eat and enjoy your new read.

I was pleased that there were not many customers and everyone was wearing a mask. Check-out line was quick. I was able to get on street parking across the street. A Wed mid-afternoon seems to be a great time to go.

Its a good place and I always feel relaxed during my stay and the staff is super helpful especially Cherval

It was great.

If you are looking for a Starbucks with less lines you have to go to the second floor of Barnes and nobles, and you can check out some books to read on the square on the way out

Location is convenient as it is located right across from Rittenhouse Square Park. Nice sized bookstore with 3 floors of different departments. The only thing with this store is that unlike other Barnes and Noble stores, there is no music department. There is a Starbucks Cafe as in most stores. Childrens department has a great selection and is probably the best department at this location. Sellers are friendly and helpful. Overall great store.

Good service, clean, need a chair for emergencies downstairs. Love the cafe. I love books and this is almost the only place left in the city to find great ones at great prices.

Three stories of books with a cafe.