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room service 360°
2031 Byberry Rd, Philadelphia, PA 19116, United States
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room service 360°
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Sh
Review №1

Loved working with Joseph. He was very helpful, communicated well, and was very responsive. I ordered a lamp and dining room chairs that came from Italy. We love everything we ordered! Also, delivery was spot on and I was able to track it from when it arrived in the US until it was coming up my driveway! Thank you!

ol
Review №2

Room Service 360 is a one stop shopping experience! I had a pleasure working with Erin, who gave me multiple design ideas based on not just looks but the functionality of items. She truly cares for the end result and goes above and beyond to achieve that goal. The quality of products is really worth the wait! Don’t be scared by how long you need to wait for your furniture! Quality over speed! They work with great manufacturers that produce masterpieces! Don’t waste your time on shopping around, Room Service 360 is the only place you need to go to turn your house into Home!

Wa
Review №3

Room Service 360 has world class Italian products that are unique and design forward. Steve Shapiro has been a world class advisor regarding the uniqueness of their various products. We have purchased Italian furniture previously from around the world. There is NO BETTER than room service 360 from start to delivery.

Ju
Review №4

Wow!!! Cannot say enough about our incredible experience from purchase to delivery and installation. This company is exceptional in all aspects. Very professional, friendly staff offering design services that were very helpful in making sure furniture would work in each respective room. Delivery and installation could not have gone better. We are so very happy with everything we ordered and would highly recommend.

Sh
Review №5

Roomservice360 isnt cheap, but the items they sell are exquisite. I buy just one thing for each room, and the room is instantly classed up by its presence. The customer service is great and the delivery reliable. I just wish I could furnish the whole house with these pieces!

St
Review №6

My experience with Room Service 360 was amazing all around. Great options to choose, fair pricing and the best delivery and install crew ever.

Ja
Review №7

Exquisite! After searching 3 months, both in stores and online for countless hours, for a dining table to furnish an open concept living room/ kitchen, I came across Room Service 360. Their variety of available options per item and the ability to customize their products are unparalleled!! It is safe to say that if you have an idea of something you want, chances are high that this is your place! The service is A+++. White glove delivery was also impressive, with the gentlemen removing shoes and placing blankets down. They got to work and made certain that the expansion mechanism of the table worked perfectly and if not took care to notate and provide necessary changes. This table provided my requirement of having form meet function! It is artistic in its design and having the expansion aspect with how easily and perfectly the added piece moves into place is absolutely wonderful!! Waiting for it’s arrival, as well as cost/value point was well worth it!! Art in customer service was a pleasure to do business with! I will no doubt be a repeat customer. Just browsing through their inventory is like a virtual tour through modern art! Thank you!

Ru
Review №8

Erin was amazing! She helped us choose a dining table, matching chairs, and carpet, and the results are absolutely stunning. Highly recommend!

Br
Review №9

Steve at RS360 handled our Corridor Media Cabinet order like a pro! The product itself is well made, has clear directions with all parts identified and a straightforward assembly. It does require 2 people for assembly as it can be a bit heavy and awkward for one person to handle. Steve was able to guide our delivery to coincide with our schedules and assured us of the shipping timetable and assembly, as well as assisting us with the purchase. Great job all around to this team!

Ra
Review №10

I came to Room Service to buy a dining room table and I ended up furnishing my entire house! They have the most incredibly beautiful, high-end Italian collection, competitive pricing, and impeccable service. Working with Erin was a true pleasure and treat. We felt we had a partner and personal interior designer. She spent hours with us designing the rooms, down to the stitching! She went above and beyond, even helped us pick the wall colors! The furniture was delivered without a hitch and everything is just gorgeous!

da
Review №11

Incredible customer service. A chair was delivered damaged but was not noticed until after the deadline to return.prompt response to my problem. New chair has arrived.

ma
Review №12

Great store, great quality and varied products. Excellent delivery service with knowledgeable and professional people. Recommend this store and their furniture.

Br
Review №13

I knew exactly which chairs we wanted to complement our new dining table that we had bought locally. After an exhaustive search, not only did Room Service 360 have by FAR the best price, they had a much shorter lead time on the exact color we wanted too! The chairs were shipped out on-time within the stated delivery window.When 3 of the chairs were damaged by the shipper, Room Service 360 were very apologetic and quickly shipped out some replacements. Thank you Tiffany, Art and the rest of the staff who were always quick to respond online, via email and phone. You cant go wrong choosing Room Service 360 for your furnishing needs.

Ne
Review №14

We can highly recommend Roomservice360.com! From ordering process to delivery everything was perfect! We had the most experienced and professional delivery team. They were so careful with all the pieces. We enjoyed every second - the furniture is perfect, the quality outstanding and the entire service more than superb. It has been a pure pleasure to work with the entire team. It is impressive how you care for your customers! I wish I had more room for more furniture. Also, the choices on your website are some of the best in the United States! Thank you again for everything!

Fr
Review №15

I ordered a dining table with the sideboard and chairs with room service 360 and my experience so far has been excellent. I initially contacted Art in the sales department to ask for some information about the products and he gave us valuable information to help us decide what would work better for us. Art gave us some great suggestions on the chairs and sideboard which made our decision much easier. He even sent us a picture of the color samples for the dining table, dining base and chairs to show us how they would look together. I called back a couple of days later to place the order with Art and the process was very easy and simple. Our order is now in process. Although I was a little skeptical on buying furniture online, my experience in dealing with this company has been great and the service that Art provided to us has been exceptional. Finally, I would like to mention that after doing some lengthy research online for dining sets, we found that this company has a great selection of products, more than many other online furniture companies. I would definitely buy from this company again and strongly recommend it.

Ma
Review №16

Great experience at Room Service 360 with Steve and Erin. We would recommend them to anyone, anywhere! We are close to NYC in Northern NJ, building a home at Jersey Shore. We found them researching furniture and traveled over an hour to shop there multiple times. Worth the trip 100 % in terms of furniture selection and quality, design expertise, price, delivery and customer service. Giant showroom, too.While Erin is the design expert, both she and Steve have great design eyes. They listen to your likes, dislikes and wishes; will look at pictures, room layouts, plans; etc and then you simply let them do their stuff, showing you what they recommend. We are thrilled with everything we purchased from them and the service etc. Our dining room table was our big purchase and it was half the price quoted to us in the only other nearby dealer in Soho, NYC. We bought Cattelon Italia items: Skorpio Dining Table, Anna Dining Chairs and Isabel Counter Stools, and Kitano Coffee Table. Also purchased from their great and inexpensive selection of Surya and Jaipur rugs for 8 rooms (prices beat any found elsewhere).

El
Review №17

The furniture selection at Room Service 360 is outstanding and you will not find this anywhere else! Each piece of furniture is a piece of art. From the beautiful show room to the caring and knowledgeable sales staff and delivery we could ask for more. We purchased our living room set few years ago and a dinning room set recently. We are satisfied with the quality, comfort and durability. Thank you Erin and Steve for taking your time and helping us find beautiful pieces that we enjoy everyday! Will definitely be back to Room Service 360.

Ma
Review №18

I ordered a chair which had to be shipped from a distant warehouse. I was given an estimated delivery date of about 4 days but the next day I was notified that it could be delivered to my home in just three days which was great. The deliverymen arrived on time and assembled the chair quickly. The chair is a Lafer Gaga recliner. Its a beauty and very well made.

Ma
Review №19

I was extremely disappointed when our Contemporary Furniture store in Buffalo, NY closed. When this happened it left our area with NO high quality contemporary store to shop at.In the last few days I have been able to uncover a store which will more than take the place of our previous store. That store is Room Service 360.I was able to order a piece of furniture which I desired and saw in a catalog from Cattalan, Italia.This store an especially Erin, where very accomodating on fulfilling my request and have been an extreme pleasure to work with.I would highly recommend working with Room Service 360 and certainly plan on doing so as my needs arise in the future. Someday I would also like to visit their store personally.Thank you so much for being there and for such excellent service.

Bi
Review №20

I ordered a desk from Room Service 360 that unfortunately had a wrong part (packaged incorrectly by the manufacturer). When I alerted Room Service 360 they were very quick to resolve the issue and have sent me the replacement part needed. This was a pain-free experience, which I very much appreciate.

Mi
Review №21

Just wanted to share my amazing experience with Room Service 360. The service is phenomenal the show room is incredible with so many options to choose from. We ordered our dining room along with accent mirrors, wall paper, and entertainment center. The options are all unique, beautiful, and the quality is above all that we have seen. It took us some time to pick the furniture and the Erin was always patient and helpful we never felt pressured or rushed. Erins knowledge was so helpful she walked with us and made everything seamless. We were also surprised to receive our furniture sooner than expected. The delivery service was so professional with precision like we have never seen before. Everything was measured to perfection, cleanliness they left nothing behind and installed everything. Every step of the way, they made sure we were happy. Erin, Thank you so much we are in love with our furniture and cant wait to receive the remaining pieces. We will definitely be back for our bedroom. We are customers for life!!!!!! If you are looking for 10 star service, look no further.....

T
Review №22

Walking into Room Service 360 we encountered beautiful, unique, and high quality furniture. We went to a lot of furniture stores looking for furniture for our new modern custom built home and haven’t seen anything satisfying that can compare. Not to mention hours of looking online. We are on the modern/ minimalist side and were happy to find gorgeous pieces for our home. It’s been a year and we are completely delighted with our purchases. If you have the opportunity to make a trip and visit their showroom we suggest you do it’s impressive and will help you see what you get. Erin and Steve were the most pleasant people to meet and to work with. They have a wonderful team that made everything seamless. We loved that no one was following us around in the store and gave us the time and space to make our decisions as we shopped and helped us when we asked. Erin is lovely we enjoyed her presence as she come along side us and helped us pick and choose. The delivery crew was very professional from their careful delivery to set up. The whole experience was a pleasure. We highly recommend.

B
Review №23

Steve was a pleasure to work with and so was this entire team. They were professional and courteous. Steve answered all my questions and made me feel very confident with my purchase. I recently received my purchase and I’m extremely satisfied with it. Highly recommend and will definitely purchase from them again!!

Si
Review №24

Exceptional selection and customer service. They have a great selection of global & Italian designer furniture. They handle all the details of delivery. Joey to work with.

Ti
Review №25

I bought Premier Keramik Drive table three weeks ago and it was delivered to me within 3 days. The table is a very elegant and quality table. I am glad with my purchase and can honestly say it is a sturdy, statement worthy piece of furniture. The color (Matte Golden Calacatta Ceramic) and style of the dining table is fabulous with the base tucked under just right so there is no interference with pushing your chairs completely in. I love the double-sided extensions feature to expand the size when needed. The operation, sliding in and out of the leaves, is very easy.Room Service 360 has not only quality products, but also great customer service. I made a couple of trips to the showroom before I decided which table to buy, and every time I visited the store, I received very friendly customer service. Art Telesh, director of operations, helped me pick the right table for my room size and liking.Art is a very professional, patient and knowledgeable who has a good understanding of the available products and takes time to understand his customers needs. He worked with me, as well as advised me, in leading to choosing the perfect table for me. He also helped me in purchasing Blitz Dining chairs that are comfortable and complement the table exquisitely.

La
Review №26

Even though I am a CA resident, I have been E Room Service 360 customer for over a year now. I have purchased quite a few pieces of furniture and table lamps and have been very pleased with their services. It’s hard to find furniture you are looking for at one place, but E Room Service 360 has it all. Their online selection is unique. The website is nicely designed. It’s easy to find anything you are looking for, and the best of all it’s ALL IN ALL PLACE. I do most of my shopping online and very happy I’ve come across E Room Service 360. My go to person is Steve who has been nothing but professional, reliable, courteous and honest. Steve will go above and beyond to meet his customers’ needs, expectations, and highest level of satisfaction. He always replies to my emails or calls timely and answers all my questions to his best knowledge. He will match or beat any price you find anywhere else. I have no hesitation to purchase anything from E Room Service 360 as what you see and choose that is what you will get. Their delivery services are reliable and as promised. I had one chair delivered with some damage from shipping, but it was replaced with no hassle and air shipped from Italy in no time. Thank you, Steve, for working with me, for all your help, for being patient with me when I am not 😊. Hopefully, I can visit your showroom one day and meet you in person. I definitely recommend E Room Service 360 for all your home design needs whether it is a small project or big.

Ar
Review №27

We just purchased at RS360 essentially all of the furniture for our new 2 bedroom apartment in New York. We received excellent decorating advice from Erin, and we are thrilled with how everything looks, and the evident quality and style of our choices. The entire staff there were invaluable and a pleasure to work with as we navigated our way through order changes, delivery delays due to COVID 19, and building access issues. Delivery and installation (requiring two trips to NYC) was amazing. The wall unit was a real challenge to install - and it was done flawlessly. All of the furniture is in perfect condition.

El
Review №28

Just wanted to share my amazing experience that I had with Room Service 360. The showroom is beautiful, and the service that was provided was exceptional. I highly recommend Room 360 to anyone who is interested in buying any type of furniture. Everything in their showroom is unique and absolutely one of a kind. I purchased a sectional from them that is beyond gorgeous. Erin and Steve were very patient with me and provided excellent service.

Le
Review №29

I recently bought two bedroom sets. One from 360, the other from another store. The one at 360 was much more expensive. But everything in that store is so beautiful, that I just had to get it. Not until the two sets were delivered, did I see the rest of the difference in the two experiences. The guys from 360, took off they’re shoes, then put some covering on their feet. They laid out blankets to put everything together, did an amazing job and cleaned everything up. I sat on the bed, it started to squeak. They instantly made a video of this and sent it to the store. Within an hour, someone called, apologized and told me it will be fixed tomorrow. By the next afternoon it was done! It was just an amazing experience and made me understand why I paid more. Especially when I compared it to the other delivery which I don’t even want to describe.Since then, I bought a few more pieces from there. And every time the experience was great! Not only with the delivery, but with the selection. For my dining room table, I got to pick the color of the table (one of 20), the material, (glass, ceramic or wood), the color and material of the legs, the type of leg, the material on the chair, what kind of chair, etc. Never, in any store, have I seen a selection like that! Seriously, I’m blown away. Thank you guys! You do an amazing job! And you made me understand you get what you pay for!!!

Yu
Review №30

I have been a customer of room service 360 for 2 years and purchased several sets of furniture from them . Their attention to detail and customer service is outstanding. they take their time to work with a customer on the design and layout true to the size of your rooms. When the custom ordered armchair turned out to be not so well manufactured, they took it back for store credit and worked with us to find exactly what we want. I highly recommend room service 360 and will buy from them again.

Vi
Review №31

I have been ordering furniture from E room service 360 for the past 8 years. This time around we were working with Steve and his wife Irina on our new project in Miami. As always, it has been an absolute pleasure. Irina has an amazing eye for design and details. All we had to do is send in the floor plan and long and behold we had the entire apartment designed to the smallest detail. They are professional, reliable, honest and extremely knowledgeable. The furniture, without a doubt, is most beautiful I have ever come across anywhere with choices for every taste and pallet. We are in the process of building a villa in the Caribbean, and even there, E room 360 will be able to help us with the project. They are amazing, there is nothing they can not do for you. The installers are extremely good at what they do. They put the furniture together quickly and neatly. The garbage always gets carried away and Steve’s guys always have high respect for the home they are working in. So if you are looking for 6 star customer service and quality furniture, look no further!!!!

Mi
Review №32

Great store, lots of options. Furniture that converts and is perfect for small apartments. We recently downsized and purchased smart and stunning dining room solutions that allow us to host bigger parties as well as living room furniture that allow our grandkids to sleep over in comfort. Amazing store and great quality that we use during family gatherings and holidays but also that are perfectly sized for our smaller space and everyday use by my wife and I. The sales team was knowledgeable and the installers went above and beyond to make the furniture fit perfectly. Thank you to the team, everyone were amazing.

ch
Review №33

This place was truly spectacular

S
Review №34

We found Room Service 360 online years ago and have been customers ever since. They have a beautiful showroom for which we drive over 2 hours one way to visit, at least twice a year. The quality of the furniture and customizations available are outstanding.The staff are very professional and know their products inside and out. Erin spent hours with us designing a new bedroom set. Steve, the owner, is a perfectionist and has always been extremely responsive to our questions or concerns. With every purchase, the pre-sales support was perfect; and post-sales support couldnt be any better. They stand behind their products 100%.We have no hesitation in recommending Room Service 360 - Look there first for your next modern furniture purchase.

Da
Review №35

We furnished our bedroom and dining room with room service 360 and are so happy with how both rooms turned out. The selection was great and the entire process, flawless. Steve is super helpful and the installers did an amazing job! New level of service for sure!Will be back for more!

Ch
Review №36

My wife and I had a great experience with both the store and the staff at Room Service 360. Their store carries a lot of different items/brands and mock rooms, which is great to be able to see different styles in person.Unfortunately though, the item we looked to order (Marble coffee table) wasnt on display, but the staff made us feel comfortable to order it through swatches and different pictures.The ordering process was seamless and support was great throughout - with the item being delivered in a very professional way/through the store staff (e.g. not a 3rd party) and set up/installed in our living room with all packaging/trash being removed and taken by the delivery staff.The staff really go above/beyond to make sure you are satisfied as a customer, while offering competitive/great prices!

Th
Review №37

My wife and I needed to buy furniture for an apartment we purchased in Israel. Our experience with room service 360 was absolutely terrific. The furniture selection is amazing - if you like superior modern Italian furniture they carry every high quality manufacturer in this space. The design services were also great. Erin, our designer, and her team, spent hours with us selecting furniture and accessories that were perfect for our space. She has an outstanding design sense, is great with colors and fabrics and is incredibly patient but always gave us her view about what would work. She incorporated our tastes but guided us in a firm but open fashion. The result was great furniture for our apartment that really captured our preference for Italian modern and fit our space perfectly. Lastly, Steve, who handled the logistical side of the purchase was extraordinary. He managed the shipment and the delivery of the furniture from Italy to Israel flawlessly - gave us all the options, came up with very good prices and was responsive. He found excellent local installers in Israel who arrived on time and did an outstanding job putting together the complicated furniture we ordered. It was an all day job and the installers were talented and extremely courteous. All in all, I would recommend and have recommended the team at room service 360 to my friends. I just wish we had an excuse to work with them again!

Li
Review №38

Im a new customer of Room Service 360 and have been very happy with the service and selections available in their showroom. Erin worked with me to find the perfect dining table, customized to my preferences, as well as beautiful custom chairs. The showroom is large, the furniture is high quality and displayed beautifully. The staff are very helpful. Erin, Steve and the rest of the staff are patient and answered all my questions. I will definitely go back, and would recommend Room Service 360 to anyone looking for high quality Italian furniture.

Ta
Review №39

Very friendly and caring staff, great selection of furniture and home accessories. Happy with every item Ive purchased from them. Thank you Erin for such a great support and help!

Mi
Review №40

We bought recently some furniture and mattress from 360 Room. First, we visited the store and received excellent service. We were shown many selections of the furniture with great level of details as far as all the features and options. Being from outside of the Philadelphia area, we continued our conversation with Steve over the phone, and were able to narrow down what we were looking for. Steve provided excellent recommendations on the style and the colors of our sectional peace. We greatly appreciated friendly tone of all the discussions with no pressure. The delivery was very timely (considering more the 2 hours drive). I got the call form the driver informing me when they are coming, and they showed up promptly. The guys helped me to remove my old furniture and put together new ones.Specially, I want to thank Steve on recommending the type of mattress for us, which was spot on. We are really happy with our new mattress.Overall, great experience !I know where we will be buying new furniture from now on.

PH
Review №41

This is the second time I have placed an order with Steve at Room 360. The first time, I purchased an absolutely beautiful bedroom set, which is still in use today and as lovely, comfortable and exceedingly suitable for the room as ever! More recently, I returned to Room 360 for new dining room pieces. Steve worked with me, online, for hours to help develop the most coordinated and gorgeous selections ever. We started with the table and proceeded from there. I am in awe at how perfectly the set fits into the space and enhances the entire open area. Steve promised my order would arrive in time for an event I had planned and he made it happen!! The delivery personnel were amazing. They were so professional, so careful and explained to me the operation of the pieces. They even polished them prior to leaving. The quality of the furniture is unmatched. I am proud to show it off! Room 360 is my go-to store for furniture and excellent service in a giant way!!!!

Ro
Review №42

When I think of outstanding, going above and beyond customer service, Steve Shapiro always comes to mind. Steve has always provided me with options and recommendations - sincere and helpful. He follows up and cares about the customer experience. Room service 360 has amazing, high quality furniture. I recently drove from NY to Phili and I was very impressed with the show room . I’m a customer for life ! Thank you Steve !

Ro
Review №43

When you enter the store, you are immediately enamored with the style, workmanship and sheer beauty of the Italian made furniture on the showroom floor, which is only a small sampling of the extensive selection from which to choose. My wife and I went to buy a kitchen table and chairs and wound up furnishing our entire new house. The customer service was exquisite and the delivery people were meticulous in assembling and installing the furniture in our new home. A truly memorable experience.

Ga
Review №44

We are returning customers of room service 360 and always have been highly satisfied. We have worked on a number of projects with them and the outcome has always been terrific.This time is no different. From start to finish, Erin, Steve, Art and their teams have been greatly helpful with the selection of the appropriate furniture. The set up team is always professional and extremely courteous. Definitely a five star outcome.

Ma
Review №45

Having visited many furniture stores in Northern NJ, I can say that furniture is very difficult to purchase. Most stores are not large enough to display a reasonable variety of options for contemporary furniture. Driving to room service 360 in Philly resolved my problem.The store is large and attractive and the displays continually change. Art spent many hours helping me find the furniture I wanted. Steve and Erin assisted me as well.Prices are very competitive and my purchases were delivered on time. Delivery and installation for multiple purchases was very smooth with special kudos to Alex who was excellent. Unlike many retailers, room service 360 really cares about your satisfaction. Highly recommended.

Da
Review №46

Super happy with this place and the dining table and chairs we got here! We received a lot of helpful advice during our visit to the store. And the delivery/install was flawless! Would definitely buy there again!Also, the store is gorgeous and definitely worth visiting. I got plenty of design inspirations just by walking around the showroom for other rooms and future projects!

De
Review №47

Our bed, mattress and carpet arrived Friday. Looks great and extremely comfortable. Great service from browsing through design assistance, rethinking and more questions, to purchase and delivery. Nice also to still have brick and mortar store in addition to on line option to visit and see in person beautiful options and design ideas. Everyone was courteous, knowledgeable and helpful witch made a huge impact in our purchase and delivery experience. We can’t wait for our additional purchases to arrive.

Al
Review №48

Great selection of modern and contemporary furniture. High quality pieces; the stuff you see online on “typical” furniture websites shouldn’t even be called furniture in comparison.After visiting just about every furniture store in and around Philadelphia, and quiet a few in New York, looking to decorate our new house, we walked in and walked out with an order for a beautiful Italian couch...this was even more surprising because until that point the wife and I could not agree on a single piece of anything. The couch was a special order and was delivered timely. The entire experience was absolutely top notch—the delivery people were some of the nicest and politest guys I’ve ever met—absolutely A++ white glove service. This shouldn’t be a surprise, because the sales people in the store were equally awesome.Going back for more pieces of furniture. Highly recommend you visit this store and check out their selection, it is unlike anything we saw elsewhere!

Br
Review №49

My wife and I are repeat customers of Room Service 360.We go to RS 360 when we want exceptional looking items we cannot find anywhere else.We have made several purchases for our new home bar/entertainment room.Erin has been great at helping guide us to make smart choices.We also appreciate having RS 360 professionally install our hanging clock and mirror.People are blown away when they first see our bar room.Thank you Room Service 360 !

Pa
Review №50

We were able to furnish our entire home with room service 360’s wide selection of furniture, lighting fixtures and rugs! Their team was so hands on and were extremely helpful in designing each room down to every detail! Upon furniture arrival their delivery and set up team worked efficiently putting together all the furniture. They left all areas spotlessI would Highly recommend room service 360!

Pa
Review №51

Weve been buying furniture from Room Service 360 for last 6 years. We always work with Erin, who is fantastic. She has a great sense of design and has been instrumental in helping in furnishing our house. The quality of the brands they represent is the best from Italy and Spain...The customer service and installation is seamless. I give 5 stars for everything...

Ol
Review №52

We wanna thank room service, we really like the furniture for the bedroom. The quality is amazing. Service is the best in Philadelphia. We really liked that their was a lot of options for every piece of furniture. We are really really thankful. Best furniture in United States

Bi
Review №53

The showroom is impeccable featuring unique and stylish pieces that you won’t find anywhere else! We absolutely love the furniture that we purchased from here, not to mention the super quick delivery and set up!Most importantly, their attention to detail and customer service are second to none. There is no comparison between the “big” furniture stores, where you are often treated like a number, and here, where you truly get taken care of, in the truest meaning of the term.Cannot recommend highly enough!

Em
Review №54

We just built a custom contemporary home, and we where searching the net for contemporary living room furniture. Room Service 360 had a very nice website, we where interested in one of the Italian lines. I had questions, so I call the next day and Steve the owner answered the phone. He was very help full, answered all my questions. We placed our order, and love our purchase. The design and quality is over the top. I should also mention the white glove delivery service, very professional. We are very happy and will soon order more items for other spaces for our new home. Thank you SteveTom&EmilyScottsdale, AZ

Na
Review №55

Friendly staff and great prices. We were very happy with our purchases from room services 360. They helped us with decorating every room in the house. Highly recommended!!

Ja
Review №56

I purchased several furniture pieces (sofa, dining table, chairs, etc.) from Room Service 360 back in 2010. When I had questions while ordering or after placing the order, Steve quickly responded and went above and beyond to make sure that all my needs were fully addressed. Everything was delivered on time, and the quality of the pieces was top notch, just as I expected from their catalog pictures. To this day, my guests never fail to notice beauty of the pieces, which still look brand new w/ only minimal care.8 years later, when I needed new furniture, you can easily guess who I contacted without any hesitation. And Steve, yet again, responded quickly and offered his help. This company clearly understands that customer satisfaction is the key to its long term success, and I highly recommend them to anyone looking for high-end European furniture.

Al
Review №57

What a great experience! From the time you walk in, you’re immediately greeted by warm and friendly people. The showroom is immaculate and filled with beautiful furniture. You’ll definitely find whatever it is your looking for. I dealt directly with the owner, and he was great. I showed him pictures of my living room, and he asked a lot of questions to get a feel for what it was that I wanted. He even talked me out of some pieces (and he was right). After we picked out a few pieces, we needed some time to think and make a decision. No pressure and no attitude! Just friendly understanding. He even went so far as to find other pieces that could be customized (size) to my space, and emailed them to me. Once the order was in, we did have to wait a few months, but you can’t rush quality. The couch finally arrived and it was perfect. Definitely worth the wait!! Even the delivery crew was beyond professional and courteous. In conclusion, Room Service 360 delivered on their promise of 5 Star service. Can’t wait to go back for more pieces.

An
Review №58

We had a terrific experience at Room Service 360! We purchased a beautiful bedroom set which is truly magnificent. We get complements all the time on the high quality and exceptional design. We also purchased a very unique expandable, rotating coffee table which is a true technological masterpiece! The service was absolutely terrific. From the design phase to the delivery, everything was impeccable. If you are looking for a truly unique, high quality furniture then this is the store for you.

Ru
Review №59

I bought several items at room 360, for bedroom, living and dining rooms. Erin helped me select every piece both times I shopped. She was knowledgeable, professional and had an amazing eye for decor! The furniture is expensive but is of the highest quality and is worth the wait (takes 12 weeks to deliver from Europe) and the money. I highly recommend it

ka
Review №60

Room Service 360 exceeded my expectations. As a professional I appreciate their ability to provide personalized service as it makes my job easier. The product they sell is world class. It can satisfy my most demanding clients. Steve was great to deal with. The in-house delivery and set up crew was friendly, clean and professional. I recommend Room Service 360 all the time to friends and clients.

He
Review №61

Love this place. Their furniture is so beautiful!Their customer service is amazing. Erin is super friendly and informative. We purchased modern furniture here for our MedSpa and for the house. We ordered a bedroom set, kitchen/dinning room table and chairs. Some living room prices. Their showroom has a large selection to choose from and you can custom order if you want to create your own look with different fabric, leather or color selections.Highly recommended them for tasteful modern furniture.

Ol
Review №62

We furnished a few of our properties with Room Service 360 and are super happy. From beginning to end it was a seamless experience and super easy to work with the entire staff. Definitely will be back for more. Thank you all so much!!!

Ma
Review №63

Amazing experience. Staged a few properties with room service 360 and got furniture for our house and loved every bit. Steve is responsive and patient, couldn’t wish for a better partner for my commercial properties and a great resource for my own family.

Jo
Review №64

I recently furnished a family room and bed room with Room Service 360. I was very pleased with the quality of furniture and the excellent service. I was able to see the rooms using computer generated technology before ordering and the courteous professional staff made it easy. I highly recommend them without hesitation!

Ol
Review №65

I have ordered from ROOM SERVICE 360 all my furniture, art work, rugs, ultra modern lamps for two bedroom condo in Philadelphia in 2008. I still use all those items successfully till this day. Everything is high quality designers made in Italy and Spain.Owners of the store were extremely helpful and attentive in the process of choosing items, ordering, delivery and installation .But, more to it, this year, 2018, I had some flooding in my condo and furniture had to be removed and installed again, some items needed repair . It is TEN years later I emailed to the store hoping for at least some help .To my surprise, owners have sent the crew to pick up and repair heavy cabinets and lifting mechanism of one of the beds. They then brought them back and reinstalled them on the wall again.And all of it FREE of charge!This is an amazing gesture I am very grateful for . Would most definitely recommend their quality furniture and excellent service !!

J
Review №66

Not enough words to say about service and quality. Erin as a designer was AMAZING. Everything that was ordered came in perfect. The delivery and installation team was flawless, professional, neat and exact. I could not be more pleased.

Er
Review №67

My wife and I live in Washington, DC and have worked with Erin at room service 360 for several years to refurnish almost every room in our house. I cannot say enough positive things about our experience. First, they carry a huge selection of the highest quality European brands that align with our design aesthetic. Furthermore, Erin is an absolutely incredible designer that immediately understood our style and objectives - and was able to turn them into an incredible vision that we could have never arrived at on our own. She used 3D rendering technology that allowed us to play around with different design ideas and pieces, see what they looked like in our actual rooms, and make the best decisions possible - and the end result looked exactly like the 3D rendering, which was pretty impressive. She was so patient and kind no matter how many iterations we went through on each room and worked tirelessly to find the absolute best solution. Beyond her incredible design talents, the rest of our experience was flawless - from invoicing, to delivery, to questions, to post-purchase support. You can have complete confidence in every aspect of your experience and I could not provide a stronger endorsement. Thank you Erin for making our house a home.

Sv
Review №68

This store and service is absolutely outstanding!! Never really care to leave a review, but I was so impressed with their customer service, designs, time of delivery and how they went above and beyond to make sure everything was in on time and if I was satisfied. I HIGHLY recommend Room Service 360!!! Theyre exceptional!

St
Review №69

Room service 360 was simply superb to work with in the furnishing of a house we recently built. They have a beautiful selection of modern furniture--we could have bought almost everything in the store. And their design service was truly exceptional. Steve (and Erin) caught onto our tastes immediately, didnt waste our time with styles that we wouldnt like, there was no heavy sell, their design skills were wonderful, and all around they were really just perfect to deal with throughout the process. We are only recent arrivals in Philly and thought we would never find modern furniture in this very traditional town, but that all changed when we found room service 360.And beyond sales and design, their delivery and set up team was exceptional. We bought a lot of furniture and all 4 of the men doing the delivery and installation were patient and professional throughout the process. We have built and furnished a couple of houses in the last 15 years and we have not found any place or any people to deal with as good as or professional as room service 360 and Steve.

ni
Review №70

We had the best experience shopping at room service 360. Erin and Steve helped us find exactly what we wanted and we are very happy with our dining room set!

su
Review №71

We purchased a white leather sectional. Erin was wonderful and took the time to help us find the perfect one for our home. Delivery and full set-up went great. I highly recommend.

ed
Review №72

My wife and were heading to NY to purchase furniture for our new condo. We drove past 360 and turned around out of curiosity. That day we essentially furnished our entire apartment and never made it to NYC. It is a family run business with great customer service. They helped us not only with the selection of furniture but also with the design and layout of our rooms. We were able to purchase everything we needed and wanted from 360 including rugs, furniture and accessories. We highly recommend them!!

Mi
Review №73

Room Service 360 provided an excellent experience for myself and my client. We purchased a modular bookcase. Their highly trained sales staff worked with me to to ensure that we had the best configuration for the project. The delivery and installation was flawlessly executed. A great resource for contemporary furniture in Philadelphia!

al
Review №74

We had purchased our furniture from room service 360 for our home in PA several years ago and recently moved to South Florida and bought a few pieces for our Florida home as well. Every time our experience was great and every transaction was accurate. The furniture collection is beautiful and great quality. The service is outstanding. The owners are very helpful and accommodating. Deliveries to South Florida were easy, painless and timely. The delivery crew is friendly and professional. We had referred our friends and family to room service 360 and all had only positive experience. Highly recommend.

An
Review №75

My first purchase from room service 360 was 4 years ago which included a Leather sectional and kitchen table with chairs. I couldn’t be more happy with the service and delivery. This year I also purchased custom wallpaper/murals that made my rooms look amazing. I couldn’t be happier with the purchase. I will continue to decorate the rest of my home using room service 360.

Ol
Review №76

`Weve worked with Room Service 360 for over two yeas, and always been impressed by their superior customer service, wide selection of elegant, high quality furniture, and unraveling designer advice. We always found what we were looking for and were happy with how it looked in the house, because Erin, the owner and designer spent as much time as needed whether to find a single piece to complement an existing set, or design furniture options for an entire room. We have referred our friends to the store and all are very happy as well. We keep working with the companys team of competent and friendly professionals.

Sh
Review №77

I can’t say enough about how much I enjoyed working with Room Service 360. They made the experience so pleasant. My living room turned out even more beautiful then I expected thanks to their assistance. They were extremely professional throughout the entire process. I would not hesitate to recommend them and in fact have.

Ma
Review №78

We have a long and great relationship with the Room Service 360. We were introduced to them 6 years ago by our friends who, with the help of Erin&Steve, have furnished 3 houses. Erin&Steve helped us to choose furniture for our NJ house. When furniture was delivered, the assembly crew realized that there was a defect in a mirror. Steve organized fast reordering and another mirror was delivered soon. Then we were doing renovation of our Fl house. Erin helped us to choose the furniture and place an order. When the furniture arrived to the warehouse our house was not ready, and the company kept our furniture for 8 more months, and only after the house was ready it was delivered to Florida.It is not only the owners (Erin&Steve) very thoughtful and diligent about their customers but the whole personnel is very attentive to your needs.Thank you, Room Service 360, for doing a such excellent job for your customers!

St
Review №79

Wow. Just WOW! My wife and I are ecstatic about our new furniture. We didnt know exactly what we wanted but the staff at room service 360 were very professional (and patient lol) and based on our taste they were able to pick out some ideas that my wife and I could choose from. They also designed the room and showed us what it would look like before we made our purchase. The quality, price and service is second to none. Highly recommended. Thank you!

Yu
Review №80

Very pleased with our experience purchasing from Room Service 360. They do design for you of no charge and the materials are of the highest quality. This is a big differentiator when shopping vs online or mainstream furniture stores. Best of all, white glow delivery and assembly on site. We will be back. Many thanks to Irina, Artem, and Ahror.

Vi
Review №81

Recently, we bought a new house and needed to completely furnish it. After doing an extensive online research about furniture stores that carry the type of furniture that both my husband and I like, I found Room Service 360.We traveled all the way from Baltimore to Philadelphia to visit their beautiful warehouse and ended up purchasing a dining table, bedroom set and a living room sofa. We could not be more pleased with the white-glove service that we received and with the furniture that arrived last week.The delivery men were exceptional, accommodating and experienced.The most pain-free furniture purchase weve ever made. Highly recommend for anyone requiring beautiful and good quality furniture.

Am
Review №82

Wonderful resource and hands on personal service. I feel taken care of when I bring my interior design clients into their well curated showroom.

Ig
Review №83

We have ordered A LOT of furniture from Room Service 360. Working with Erin was wonderful. She is knowledgeable, friendly, and very detail oriented. She spent a lot of time helping us select not only the pieces, but the fabrics, colors, and finishes. Erin made sure that every item looked perfect and complemented the other pieces in the room!

In
Review №84

Take it from this picky and indecisive shopper, room service 360 is second to none when it comes to high end furniture. I have been to every store in the tristate area looking to furnish my bedroom and living room and I wish I started here first! It is important to me to be able to see what I am buying in person and while other stores display just a few pieces, the showroom at room service is the largest I’ve seen. Both Erin and Steve were amazing to work with and helped pick out the perfect pieces for my space with customized features that changed my definition of comfort. Highly recommend!!

Ja
Review №85

Beautiful furniture at reasonable prices. We are very happy with our new dining table and chairs. Erin did a great job with the design and installation crew was very professional. Overall, a very pleasant experience. We will be back when we need more items. Thank you so much.

Ni
Review №86

I have been an extremely happy and very satisfied customer of room service 360° since 2008. Steve and his team have been a real pleasure to work with and have supported me with furnishing an apartment in NJ as well as my home in Connecticut with beautiful and exquisitely crafted European furniture. I purchased a flat in Manhattan a few weeks ago and I reached out to Steve to support with furnishing my “during the week home” even before our closing.Steve and all of his staff truly embody an authentic customer centric approach to the very core and are true experts in this field from a consultation perspective. What I value most about Steve, however, is his honesty and integrity which he has proven time and time again over the past 10 years. I wholeheartedly recommend room service 360° to anyone in the market for fairly priced, high quality design pieces.

Di
Review №87

We slept on a Magniflex mattress at our friends house when we traveled to Europe. We were so impressed with the comfort of it that decided to look for one upon arriving back to US. It turned out that the authorized dealer is right around the corner. The store is conveniently located, has very beautiful and unique pieces. Guys at the store were very knowledgeable and extremely helpful. Outstanding experience from placing the order to a final delivery. We will definitely come back.

Ya
Review №88

“LOVE, LOVE, LOVE!!! We purchased the most gorgeous bedroom furniture. It looks perfect in our master just as they recommended it would. We received free design help and amazing service through and through. This is not our first purchase from Room Service 360 and I have to say the quality of their furniture is the best. Their schedules are on time and their installers are very professional and accommodating. I love this store and look forward to designing the next room with them.”

Di
Review №89

Great couch!Very very comfortable.Enjoying every day!Amazing customer service would definitely buy again.

Ma
Review №90

I have been working with room360 on few projects. I can not say enough good things. The design team is very talented and was able to accomodate a number of my projects with unique designs. The quality of furniture is amazing. We have been using in for a number of years in a high-traffic area and it look like new.Last but not least. The delivery and assembly team is very proffesional, they were able to assemble all the furniture in a timely manner

A
Review №91

I have purchased various items from this store over the last few years and could not be happier with the quality of the furniture and quality of service I receive each time. The store itself is amazing and you will never deal with salespeople pressuring you. The furniture is all top of the line and is all made in Europe. Quality is amazing. Customer service is always excellent. Delivery time is always quick and most of the time you will get your furniture ahead of schedule. You will not be disappointed if you give them a try.

Pa
Review №92

360 room service has just what you need & beyond! Erin helped me pick out my pieces for my house and they just look amazing, she has quite a taste! I highly recommend checking them out!!

Al
Review №93

I love my beautiful Cattelan dining room table. It took me some time to decide whether to purchase without seeing it in person. Ultimately, Steve from Room Service 360 gave me the confidence to pull the trigger and get it. I wasnt disappointed. It arrived during the quoted time frame, was set up perfectly in my home, and it looks exactly as it was pictured. I am so happy with my purchase and the experience.

Mi
Review №94

Professional and outstanding service. Very easy to deal with, great sales people and customer support.Did I mention the lowest prices? Very realiable product. Highly recommend, will definitely go back for more furniture.

Ro
Review №95

Amazing selection of the finest furniture combined with knowledgeable and friendly customer service. The sales staff spent as much time as need to ensure each piece of furniture we purchased was an exact fit both size and style. They had understood the look we were going for assisted us throughout the process of furnishing our entire home. Delivery was flawless and the delivery staff were clean and respectful. I would not go anywhere else for our home.

To
Review №96

Was referred to this place by a good friend of mine when I was looking to furnish my new home.. this is a pretty cool place with so much unique inventory from all over the world I was taken back by the amount of choices and different variations of furniture that I was not aware even existed ....Me and my wife were able to pick out exactly what fit right for our new homeFYI, this is not a cheap place the stock is a little bit on the higher end but its well worth it and you get what you pay for.

Jo
Review №97

I am a long time customer since 2008, besides the fact of the incredible furniture & accessories that you can purchase, their on time white glove delivery service surpasses any other company I have dealt with. Steve & Erin are not the behind the scenes type of owners, they are the hands on, involved with every aspect of every transaction made with their company. I want to thank them for the unsurpassed service that they have been giving me for all these years and more to come!!

Al
Review №98

My husband and I have bought multiple pieces from Room Service 360 wonderful collection of Modern Italian furniture, beautiful quality leather products. And the sales team is very respectful. Thank you so much.

Ig
Review №99

We furnished our entire house with room service 360 and could not be happier with quality and service. There was a minor issue with our table base, but these guys took care of with no questions asked. This is how all businesses should conduct themselves. We love everything we got from them and will never buy furniture anywhere else.

Vl
Review №100

Real Italian quality furniture. Unbelievable service. Quick response via email or telephone.Delivery always on time.Steve and Erin are very professional and pretty amazing people to deal with.Thank you room service 360!

Information
52 Photos
100 Comments
4.9 Rating
  • Address:2031 Byberry Rd, Philadelphia, PA 19116, United States
  • Site:https://roomservice360.com/
  • Phone:+1 215-676-6100
Categories
  • Furniture store
  • Bedroom furniture store
  • Interior designer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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