Grossman has a tremendous array of wonderful furniture and I’ve gotten a number of items there. I worked with AJ extensively picking them out and delivering them to the home; and he has been helpful years later when I’ve needed to follow up. The store is fantastic, and I could not recommend AJ anymore highly!
There are no words adequate to express how much I love my very beautiful sofa from Grossman Furniture. AJ at Grossman worked with me and he was so diligent in finding what I liked and even offered suggestions about other products which he thought were my taste. Delivery was earlier than I expected which added to my excitement. So with regard to the service, products, delivery, and most importantly, the pricing, 5 stars all around. I am expecting a matching chair to my sofa and a coffee table, both of which I also ordered from Grossman Furniture. This was my first time shopping at Grossman, but trust and believe, for any future furniture purchases, I will always start with Grossman because I know thats where my shopping will end -- no need to look any further. When you buy from Grossman Furniture, you buy quality at its very best!
Thanks to Theresa at Grossman who help us find the perfect dining table and chairs providing good value and exceptional service. We kept informed on the manufacturing and delivery schedule with the kind of consistent follow up that exceeds those big name stores. Grossman’s should be your first stop when looking for quality furniture and a low pressure consultative approach to find the right fit for your style (or help figure out your style).
Excellent. professional, experience. Susan L. was well -informed, and helped at all stages of the work. The purchase of the bedroom furniture took place during the pandemic. The delay in preparation of the furniture was explained to us and the time frame between the order and the delivery was exactly (pretty much to the day) as anticipated. My wife and I have no hesitation about giving Grossman Furniture and Susan the highest recommendation.Also, note that although the business is located in a busy section of town, Grossman has a small but useful parking area adjacent to it.Additionally, the delivery crew were timely, thorough, polite and efficient.Overall, highest recommendation to all involved.
I love my new furniture from Grossmans! Kyle Vincent - my sales associate did a great job from beginning to end of the sales process.He patiently walked around the store with me and showed me the sofas they had that fit my needs and pros and cons of each option.He then kept me informed about the progress of my order after I placed it.And finally after everything was delivered and I had a problem with one item - he promptly got it taken care of for me.I will definitely be a repeat customer at Grossmans and will keep using Kyle as my point of contact at the store.
I cant even begin to express how terrible it has been to work with them. We ordered a couch and recliner in January to have when I gave birth at the beginning of June and were told 14 weeks until delivery, which was longer than usual due to COVID but going with an American manufacturer would not introduce some of the delays that using one overseas would. Its September and we still dont have either. We only received proactive notifications the week they were supposed to arrive when we were told it would be another three month wait. It has been far more than that additional three months. They did provide a temporary recliner from their stock after I gave birth, but it was not a rocker which I selected as a required function of what we ordered because thats necessary for babies. We do not receive updates unless we ask, despite having asked for regular updates to be provided. When we call for updates we are frequently told Ill check on that and get back to you and then do not receive a call back. The recliner has theoretically been at their warehouse for a month and no attempt has been made to deliver it and were now told the couch will ship mid/late September. I highly doubt Ill ever see either item. Im not naive and I realize that COVID has drastically changed the supply chain which is not within their control, but for what we paid I expected exceptional customer service and have received some of the worst Ive ever experienced, which has resulted in making my maternity leave with my newborn far more physically difficult than it needed to be and which I could have made alternative arrangements for if we had received any sort of regular communication. I cannot in any way recommend them.
Had a very good experiencing setting up an appointment at Grossmans to look at sleeper sofas and couches. AJ met with my partner and I for almost two hours, answered a ton of our questions with no BS and honest responses and helped us understand the differences between products, the material and supply chain issues affecting prices, and a bunch of other things we did not consider or know much about before we walked in the store. Did not feel pushed at all and not talked down to in the slightest, a great customer service experience.
From start to finish, we were extremely satisfied with our experience with Grossman’s furniture. The salesman made wonderful decorating suggestions and when the furniture arrived we were so pleased with how everything fit together. In addition, the delivery men showed a great deal of care with our items. We couldn’t be happier!
Great for all the reasons a local store beats a chain. Grossman was willing to match the lowest price I found across city for the American Leather sleeper sofa I wanted, and then Leigh (saleswoman) spent a ton of time with us helping find the right mattress option and fabric. They offered a special expedited delivery option that I couldn’t get from Raymour&Flanigan (I asked) that cut the wait by a month(!) and allowed us to get the sleeper in time for visiting in-laws. And their delivery guys were great, considerate, skilled, and good-natured about getting the insanely heavy sofa up our stairs. Excellent service from the first phone call to the installation of our sofa.
Kyle was so helpful and patient. I emailed him several questions and he was always willing to answer. We got a Rowe Furniture sectional! Love the product and service!
We were moving into a brand new house and researched best furniture companies. Grossman’s kept coming up. This is a unique, family owned business. Not a box store with cookie cutter furniture. We visited “just to look” and were thrilled at the size of the showroom and all the options available. We were greeted warmly by Kyle who was sincerely - no pressure, no hype; - but extremely helpful. He helped us narrow down our choices by working with us on what we wanted our look to be and how to get to that concept. We found exactly what we were looking for and Kyle made it happen. We had a move in date a few months out and the furniture was delivered as promised! And let me tell you about delivery - this was white glove service. The gentlemen came in and assessed the area, strategically placed our furniture, removed and took all wrapping and asked us to inspect it. It was perfect! We were very impressed. The living room is an open concept and the furniture is floating. Their placement was exact. 5 Stars isn’t enough to rate this company. Grossman’s is a 10!
I had shared with a friend a nightmare story of ordering outdoor furniture covers online from a place called the Cover Store. It was a scam where the tracking goes to a fake FedEx page claiming delivery when they never did (how do these businesses even exist?). My friend recommended this place, Grossmans, which was local. From the start I really liked their approach of allowing contact by text. I would take photos, take measurements and text them back. I didnt need to do it during their business hours. The conversation could take place as it was convenient for me. They responded promptly, recommended the right sizes, prices were reasonable, and the method of payment was securely online.We actually received the covers and Grossman followed up to make sure the delivery took place.I liked that I was supporting a local brick and mortar (especially since the ether of internet breeds sham businesses), but at the same time the model of communication was current. In fact I never even spoke to anyone on the phone or need to go there in person.
Very happy with our couch and recliner, although it took a while because of the pandemic, they were in touch and kept us up to date on delivery. The delivery people were the best we ever had, pleasure to see people who enjoy their work and are professional about it. Thank you M&M
I can’t say enough about Lynnel Eisberg. We have used her on two major projects with great success. She is the “real deal” in interior design. Lynnel is an incredibly talented project manager and designer given her listening skills, technical talent and vast experience. Bottom line: by selecting Lynnel/Grossman Furniture you’re getting top tier design for free.
A.J. at Grossman Furniture - One word: Excellence by Michael BessRight in the heart of Old City Philadelphia hides a furniture store, that at present, has been there for over 90 years. Grossman Furniture is a 7 level, Ultra-Modern multifaceted facility curating some of the hottest new styles in decor. With a layout reminiscent of a speakeasy, those who set foot inside are sure to find aesthetic surprise around every corner.My Grossman Guide A.J. provided me with a wonderful experience, as he is an astute and attentive consummate professional. His product knowledge and ability to pair items that fit my taste made the experience a joy. Thank you A.J. for servicing me so well. Anyone visiting Philadelphia should stop in if only just to see the wonderful selection they offer, but do be sure to ask for A.J. -- his expertise is the ribbon upon the gift.- Michael D. Bess9/26/2021
Very professional and enjoyable to work with. I had delivery scheduling problems and Grossman worked to find a solution. And did! Excellent service all around.
Received my sleeper sofa as scheduled, and it was moved into place and set up quickly and efficiently. Happy with the entire process. Thank you AJ and Grossmans.
Kyle was awesome. Extremely helpful and a real pleasure to work with.
Incredibly helpful and kind staff- AJ was awesome and helped me find exactly what i was looking for!
Very cool furniture store. Lots to look at in a relatively small space. Staff was nice, friendly, and knowledgeable. Felt no pressure.
Shopping at Grossman Furniture Store was an enjoyable experience. Kyle, our salesperson, was knowledgeable and helpful. We just received our furniture today and its perfect. The delivery men were also very personable and professional.
AJ was great. Pricing was very good and delivery was on time. Super experience
Grossman furniture is AMAZING place to deal with....I searched high and low for a place that sold Huppe furniture. I was excited to find out that not only did Grossman sell Huppe, but they (AJ) were extremely knowledgeable about the products. I had many detailed questions and all of them were answered. I had done my research RE: pricing. AJ gave me the most competitive pricing on the 4 pieces I wanted from Huppe. And all of this was done over the phone in such an efficient manner. Thank you AJ/Grossman Furniture for your superb customer service!
This place is terrible. We have been waiting over 5 months for my grand daughters furniture. It was not special ordered. The new baby is due any minute. We need the furniture. We were promised this furniture months ago. They keep saying someone is going to call us and they never do. I wish I could cancel but it is too late. My daughter is so upset. No communitcation, just lies, no return calls. They are horrible.MANAGEMENT IF YOU READ THIS, DO SOMETHING!
I cannot say enough good things about Grossman Furniture in Philadelphia! Even during these trying times, Kyle and all of the associates Grossman have done everything possible to ensure a smooth furniture buying experience. They are knowledgeable, professional and extremely helpful in all matters including design and the estimated delivery time was even shorter than expected! Their delivery team is top rate as well. I’ve just ordered for the fifth time from Grossmans and I’m sure it won’t be the last! Rest assured of great customer service and only quality merchandise!
We have made many purchases at Grossmans over the years, and the most recent one may have been the best one yet. Working with AJ was smooth and easy, and delivery and setup was seamless.
AJ helped us more than any other furniture retailer in the area. When they say they have serviced the Philadelphia area for 91 years they mean it!
I was looking for a new couch for my living room and visited a few furniture stores in the area. Grossman Furniture was one of my stops. I walked in without an appointment and Leigh met me at the door and took her time helping me find the right piece of furniture. She was patient and listened to what I was looking for. She did not try to up sell me and helped me find exactly what I was looking for. I found the perfect couch for my room. The value was amazing compared to their competitors in the area when looking at price and quality. I couldn’t be happier with the couch. Moreover, the delivery process worked out great. I was willing to wait awhile given the current climate and that deliver delays are expected. They actually delivered in half the time they quoted. I would definitely go to Grossman again. It was a great experience
Wonderful service. Delivery was great!!
I worked with Lynnel about customizing my Vanguard barstools which turned out amazing. Lynnel took the time to understand what I was looking for and helped me look through fabric swatches to see what would be best compliment the furniture that I already owned.
Fantastic customer service! Love my furniture. They have pretty much any design or product you could want. Just ask!
Lynnel Eisberg is truly amazing and has such an amazing talent . She helped make our visions come to life with our shore house... she went above and beyond to make sure we were happy and getting exactly what we wanted . The follows up she gave us were outstanding, she has a passion for what she does and it shows and there is no one else I would trust to help make our dreams come true. The delivery guys were great as well ... My advice to anyone considering purchasing from Grossman and having an interior decorator help you, do not hesitate and contact Lynnel Eisberg at Grossman... you will not be disappointed with the service you receive .
Amazing customer support!
The only reason I gave this a four instead of a five is likely not Grossmans fault. Furniture companies are notoriously late in delivering what was ordered. AJ at Grossmans was helpful, responsive and efficient. The actual delivery took about 10 minutes The men were respectful and knowledgeable in the way they did their job.
Great quality at reasonable prices. Plenty of options to choose. It was an absolute pleasure working with Grossman’s, especially Neel. From making the initial selections to after delivery, the level of customer service is beyond compare. I specifically appreciate being kept updated throughout the process. When I was promised a call, I got a call. I am completely satisfied with the final look of my rooms and have gotten nothing but compliments. I highly recommend Grossman’s for anyone looking to purchase any furniture.
Outstanding service from the initial service to delivery. . I dealt with Leigh Jenkins. She was great. Leigh kept me informed throughout the process. The desk I ordered from a small picture far exceeded my expectations. I definitely will be going back.
Our experience with Grossmans was nothing short of exceptional from start to finish. We purchased a customized sectional sofa, our sales rep, AJ really listened to what we wanted, made appropriate recommendations and guided us to the perfect choice. He even helped us with size, style choice, and colors. The sofa arrived 2.5 months later (due to Covid) and it is perfect. It is exactly what we wanted. We couldnt be happier. We highly recommend Grossmans for your furniture needs.
Great customer service. Thank you Kyle. We love the hide-a-bed loveseat we purchased. Its attractive, comfortable, and just what we needed.
When considering the purchase of quality furniture in the city of Philadelphia--or anywhere else, for that matter--there is only one serious choice: Grossmans. And representing Grossmans within the store, there is a good reason that A.J. Ackley has become a legend in this business. Its because hes the best there is. Grossmans. There is no place else.
When my wife & decided to buy new dinning furniture AJ was extremely helpful and guided us to an excellent choice that matched our existing table made by Canadil. the quality is great and Aj was the best to deal with. Thank you
I had the pleasure of working with Lynnel on my furniture purchase. She not only brings a wealth of knowledge, but a fun personality to this sometimes arduous task. The experience was seamless and I received nothing but the white glove service I was told I would receive. 5 stars for Grossman on their product and staff.
AJ was phenomenal...helped every stepof the way. Great service and he worked to find a couch that was exactly what I was looking for.
Excellent service, excellent products. AJ was terrific and the delivery guys were also polite and wonderful. I would highly recommend Grossman Furniture to my friends ( and have already done so) with a special shout out to AJ:
My family has been shopping at Grossman Furniture for 30 years. Everyone has always been very nice and helpful! The showroom is big but not overwhelming and has a small business, family atmosphere. Grossman has so many options to meet everyone’s budgets. And, they have salespeople who are also interior designers to help you design your rooms! We have been working with Lynnel for over a year to furnish several rooms that were recently renovated. Lynnel has been so wonderful in helping us furnish and design those rooms!
Our salesperson, AJ, did a superb job and had great follow through. We have used AJ and Grossman’s twice now and are happy to recommend them. Both transactions were very easy and the delivery people were great.
Local business open since the 1920s. I have bought multiple pieces of furniture there. My salesperson John is knowledgeable and is always able to match the best price I can find. Deliver is available even if you live in Florida. I highly recommend Grossmans
What a great experience and great products! Ask for Lynnel Eisberg. She’s a top notch sales professional who takes her time to understand your needs and delivers on her promises.
AJ was very helpful in our selection and order of new bedroom set. Everything arrived as promised and the delivery service did a great job with set up of pieces. We love the set and the service.
AJ was wonderful helping me pick out furniture for our new rooftop. When delivery came and we had to hoist it to the roof. Neal worked with the delivery service and made everything so easy and professional. Thank you so much Grossman’s! I will recommend you to everyone needing furniture in the city.
Great to work with overall, and AJ was wonderful!
Helpful staff, large selection.
We bought funiture several times from Grossman in the past and we are always happy with our purchase. This is the 2nd time we met with AJ to buy a cabinet for our dining room. AJ was very helpful and the experience was very good overall.
Was very pleased to find my bedroom set here at a great price. I had been comparing many stores to this 1 specific set. It was delivered last week. The delivery guys were very polite and set my room up quickly.I love my room. Research and then go to Grossman Furniture
AJ is fantastic. He went above and beyond to find options that fit exactly what I was looking for. He was helpful every step of the way!!
I began the process of finding a new sofa and chair one year ago. As soon as businesses in the city reopened in June I went back to Grossman’s Furniture because I wanted to shop local and buy American. AJ was most helpful. He listened to all of my concerns. He was attentive. He did not leave me even when a couple came in asking for him. I had an appointment and he honored that. After three (very safe) visits, I found the perfect sofa and chair. I’m grateful to AJ and Grossman’s for making the anxiety producing process of invest in new furniture enjoyable.Gaye
Really nice furniture. Friendly people.
We ordered two chairs from Grossman. Because of the epidemic they were delayed but Neil kept us informed of the progress. They arrived today and we love them .
Nice selection of fine furniture
I have been shopping at Grossman for years and would never buy furniture anywhere else! John Bosch has helped me numerous times with my selections and has always provided me with the best price. The whole staff is very friendly and easy to work with as well. Looking forward to the next room I can work on! Thanks Grossman!!!
A couple of weeks after my mattress from Grossmans was delivered, a corner of the foundation fell to the floor. One call to Grossmans, and representatives were at my house. They replaced a missing bed slat -- far beyond their remit -- and the mattress was back after an hour. Fantastic service!
We have purchased from Grossman several times over the years and they always have provides competitive pricing and excellent service. AJ provided updates throughout the process including follow up. Delivery was on time and the men were careful and courteous. Lonnie in particular has been with the delivery branch for many years did a great assembly and setup. Thanks!
Couldnt have had a better experience buying a piece of furniture than what I experienced at Philadelphia. Personable and friendly staff who truly listens to what your needs and interests are.On top of that, they were extremely flexible with same-day delivery and made the process seamless.I would recommend this place to anyone and everyone who is looking for quality furniture and stellar customer service!
Purchased a BDI TV console from Grossmans furniture store in Philadelphia. The experience was both professional and pleasant from start to finish. Their pricing was the best I found on the Internet. The delivery service was on time, set up the console and removed all of the trash. I felt more comfortable dealing with a brick and mortar store in that I have an established company to deal with in the event of a problem. BDI furniture is high quality as I own other items from them. This was an all around great buying experience. Grossmans is my new go to furniture store!!
I was looking for a particular nightstand for a client of mine whose project is in Philly. I found the item I was looking for online but was reluctant to purchase them before actually seeing the quality level. And I didn’t have the time to buy and return a couple different tables from online.So I found myself walking into Grossmans Furniture and working with Lynnel. Lynnel couldn’t have been nicer, nor more informative. She gave us confidence knowing we were making the right decision for my clients.The entire process at Grossmans was better than the norm. Lynnel explained the shipping process and timeline of arrival. The pieces arrived as schedule and even their delivery service went out of their way to be accommodating for us.I order a lot of furniture from a lot of stores and a lot of furniture makers from all ends of the price spectrum. Trust me when I say that Philadelphia has a jewel of a furniture store.I’ll be back Grossmans. You can be sure.
Great place to go sofa shopping!! Awesome staff, welcoming, attentive, and full of great knowledge about sofas. The sofas are great quality (same inventory as Ashley furniture and other stores). Great price and great delivery/setup service. The warehouse is great: clean, easy to walk around in and all the parking is super easy along the street (meter parking).
Very nice sleeper sofa at a good price with excellent delivery and set-up. The need for a certified check was annoying.
Grossman Furniture has a really nice selection of high quality furniture at good prices. The people there are always helpful and never pushy. I recommend asking for AJ who will provide good advice and great service.
My family had their first experience with Grossman this past summer, and we were all left extremely happy. The furniture is beautiful and one of a kind, but what really drove it home was the customer service. Charly went above and beyond to ensure we found exactly what we were looking for by spending time getting to know us and our vision for our home. His attention to detail and follow up skills helped curate the perfect furniture sets for us, and he ensured the ordering and delivery process were seamless and on time. You will not be disappointed by Grossman!
Our shopping experience was excellent at Modani. We found everything we were looking for at great prices. Gabby, the sales person was knowledgeable, helpful, gave us several great design ideas, and was fun to meet.
Great service from Leigh and the delivery team from Grossmans!
John Bosch our salesperson was patient and helpful with us while we were making our furniture decisions. I don’t think we would have been able to agree with our choices if he hadn’t helped!!
Grossman’s is my go to furniture store! This was our 4th mattress purchase from them. My salesperson, AJ, suggested a great bed at an even better price! We got fast delivery and set up. Our guest room was updated before the holiday weekend. Stress free!! Thanks AJ and Grossman’s!
It was a pleasure and good experience buying a set of leather couches from Grossman Furniture. The salesman (AJ) was knowledgeable and led us through the selection process with patience and concern for what we wanted (although hard for us to articulate). Delivery of the couches was handled in a fairly easy and professional manner...and ahead of schedule. We will always go first the Grossmans and recommend this to our friends.
AJ was very helpful in showing us how to design and furnish a new room to be used as a study. We found what we were looking for. No pressure just good advice.
I had a great experience with Cyndi at Grossman furniture. I found my dream couch with her help, and the delivery men who assembled the couch were on time, professional, and thorough. They made sure I was happy with my couch before they left. I highly recommend going to Grossman furniture for your furniture needs. Ask for Cyndi!
We just purchased a dining room table through Grossman and we absolutely love it. Charly was extremely helpful in guiding us toward the perfect size and finish for our dining room. It looks great and was delivered earlier than we expected. The delivery crew was very respectful of our home, especially the floors.. we would definitely go to Grossman again for any future furniture needs!
Working with Grossman’s was an excellent experience from start to finish. AJ really listened to our needs and lifestyle- and he was infinitely patient in picking out the right piece. The delivery was seamless!
My salesperson, A.J., was extremely helpful and patient and always responded quickly. Delivery men were polite, fast and accommendating in placing my furniture. Pricing was great. Highly recommend them.
Was fortunate to find this fabulous store! The staff wonderful. Cyndi and John spent time with no pressure just great ideas and prices. Beautiful furniture they embraced my vision and guided us through their amazing inventory. The pieces we ordered were delivered on time by a crew of professional and respectful gentlemen. The entire experience could not have gone better. Looking forward to my next project and working with the team again
I visited this store for the first time. The showroom was nice. AJ helped me pick a sofa and love seat. I hadnt purchased either in 20 years. He was patient and informative. He knew which sofas had the comfort level I was looking for. He was essential in choosing the fabrics. He coordinated both pieces of furniture and accenting pillows.I highly reccommend Grossman Furniture and AJ.
Wow what a great experience at Grossmans Furniture. Cindy did an outstanding job of determining our needs and matched us up with what we were looking for and at the right price. Delivery was great. In and out. And just in time for the holidays.Super service!
I purchased a leather sofa set from this store. They assured me if I had any concerns with the product that they would take care of it. John was true to his word. My issue was resolved professionally within 5 days. This is a trustworthy small business that truly cares about its customers.
Happy Customers!!We are so very happy with our new Canadel table and chairs. They are more beautiful than we could have imagined. They fit right into our Morning Room space perfectly! We are also very happy the help we received while designing our table and chairs, as well as your service and delivery department for both the delivery of our new mattress as well as the delivery of our table and chairs. All of the delivery guys were so courteous and went above and beyond to move things and set things up just the way we wanted! To top everything off, the table and chairs came a month earlier than expected. We are happy with all aspects of our purchase from Grossmans Furniture. We highly recommend your furniture store for all furniture purchases. Thank you.
It was a great experience. The sales team was knowledgeable and very helpful. The price was right and the delivery team was wonderful!
Had a great experience couch shopping here. Seems like all their stuff is really high quality, which was a nice change of pace after going to all the big furniture retailers and sitting on couches that just felt like they would flatten out or start falling apart in under a year. We ended up with a floor model from Grossman that was in the same price range as some of the cheaply made stuff from the big guys. Only time will tell whether or not it all holds up as well as we want it to, but in the meantime I can confidently say we had a great buying experience - AJ was friendly, knowledgeable, and not pushy at all, and helped us get our couch delivered I think two days after we bought it, which is amazing in itself. And the delivery guys were nice, careful, and on time too. Thanks Grossman!
I love shopping here. Not only do they have everything but their sales people go above and beyond. Even the delivery people are kind, prompt and great. Best customer service.
Highly recommend. Had been looking for a particular recliner everywhere and couldn’t find it. Grossman’s is a dealer for the maker of the chair. AJ helped me find the exact model and was incredibly patient in helping me pick the right fabric. Delivery was easy, price was great, and service was top-notch.
Cyndi is a first class salesperson and decorator. She took the stress out of choosing some big ticket items for my living room and even made a home visit to take measurements. She was patient and gave practical advice to me, an indecisive new homeowner. My living room is almost entirely furnished from Grossman Furniture and it was all done within my original budget. The quality brands at Grossman and straight forward approach is hard to find these days. I recommend supporting this local Philadelphia business with your next furniture purchase.
Gross mans has great array of furniture and great price points. As a designer it is very easy to work with John and the staff. I feel the office is lacking on communication to the designer when a delivery is scheduled. I have found out in multiple occasions about the delivery after the fact or from the client directly. If the designer has brought the client to Grossmas or facilitated the order, then the office should contact the designer as well as the client about scheduled the scheduled delivery.
AJ helped me find a TV console that was exactly the piece I had been seeking for a long time. Delivery was also easy and sooner than anticipated. Added bonus--parking spots available adjacent to the showroom.
Shopping at Grossmans was a great experience. From the enormous amount of choices, and the personal service everything was top-notch. Their sales person even came to our space to help us envision what furniture would look best where. Everything arrived with out issue and now looks great in our space. Highly Recommend.
Excellent Service, Our sales person, John couldnt have been nicer, more accommodating and friendly. Helped us pick high quality items that fit our budget. Free parking on site was an added bonus. Would definitely recommend!
I bought 2 bedroom dressers that at 1 year started to sag in the middle. I called many times and the solution was to add a support. Now the drawers won’t close and I get no response. 8,000 dollars down the drain and unhelpful customer service. I would give 0 stars if I could.
Really liked this small, old-school furniture store. They have a lot of great furniture and you dont have to deal with the depressing department stores where furniture is just an afterthought - this is all they do. Staff were friendly and knowledgable and not pushy at all.
Always Great value, both price and service. Cindy is terrific, and they make sure any kind of problem is corrected, no debates. This is important because things can happen during shipping. You need to trust...trust these folks.
Ordered a custom-designed sofa bed with chaise. Arrived in 7 weeks. Delivery process was smooth and the final product looks great in my apartment.
Excellent customer service. Cyndi spent countless time making sure we were well cared for. Very satisfied.
We recently purchased a sofa, love seat and two ottomans from Grossman Furniture. We needed pieces that fit the scale of our city-sized home and had been looking for many months. Sam Hessee listened to our preferences, showed us several options that fit our needs, and helped us make a great decision. We made our purchase within two hours (furniture choice, size, and fabric selection for sofas, ottomans, and pillows). Everything has been delivered and is perfect! We will definitely come back to Grossmans first when we made our next furniture purchase.