Aaron went above and beyond to help me. Not only did he “benefit” me by being helpful with guiding me to find the correct coupon code but he was extremely professional and honestly, customer service could not get any better… coupon aside.Definitely consider raising Aaron’s pay for the simple fact that perfect customer service is difficult to come by! He needs to be rewarded in more ways than just a review. - From a new shopper to this location and store as well as my personal experience as a former customer service representative.Do not take with a grain of salt.

Its definitely a bit more on the expensive side but the quality of the products is freaking good for almost whatever project you need to get done. Staff is pretty good and they dont hover. Clean and everything is usually right where its supposed to be. I have made quite a few projects from things I have bought from here.

Very nice and understanding employees when it comes to coupons. Things here are a bit pricey, but they have frequent sales so I keep a look out for it. They do price matching and take competitor coupons as well. The store has a nice selection of crafts. The ailes are a bit tight if you use the handicap cart.

This store was excellent. I called ahead to see if they had what I needed and the person on a phone did go check for the item. The staff was super helpful and pleasant. I am now a huge fan of this store.

Really good store if youre a handcrafter. Went there to get some fabric and even though I didnt know the measurements I needed Leslie was very helpful and patient, English is not my first language so thats always appreciated, definitely coming back!

This Joann is huge with a great selection and Aaron is literally the sweetest, hes so helpful and enthusiastic.

Ive been using Joann Fabrics for my projects as of late. I especially like the staff at the Roosevelt Blvd location. I know you may save some money by ordering online, but at Joanns you get to feel the fabric, ask questions, and take it home immediately. And if you download the app, they have coupons that take off $5, $10, or $15 dollars based off what you spend. They have so much more than fabric.

Much larger selection of yarn than my local Michaels. This is a great place.

Always loved this store but seems a bit different since the Pandemic. Some staffs were not very keen to helping as before. Eh

Very helpful staff. Great prices.

My first time coming to this location the staff was very friendly and helpful .And the store was well stocked with everything I needed.

It overall this place has fantastic has every kind of fabric you can imagine and more has all types of supplies from smaller large

Nice and clean store and service very good

Always have what I am looking for

Very good selection of fabrics. A little pricey.

Come prepared with your coupons to save big. They accept competitors coupons from Michaels or A.C. Moore that are on your phone and printed. You can use a single item coupon from Jo-Anns with a total purchase coupon from a different store and vice versa.

High-priced stores have us roll our eyes, buy half what was on the shopping-list.Ridiculously high-prices have us laugh, leave the store without buying a thing.Forty percent off already outrageously priced items seems less like a sale, more an admission of guilt.

Pretty clean storefront very bright vibrant it has a variety of supplies. I enjoyed this store way more than Michaels and I dont feel like I have to choose from a limited stock but more so that I have options and they have better sales. I do hope to see them having a reward system like as if youre telling your purchases to equal points like Michaels does thats the only thing that Michaels has above this store per se.

When it comes to materials for crafts they pretty much have it all covered.

I love going to Joannes fabrics. I usually find whatever I am there to get. Not this time, I was going for fabric for my dining room chairs. Going to attempt to redo them. Couldnt find what I wanted, for me not much to look at at all. That had never happened before, so will go back after holidays and I am sure I wont be disappointed!

Everything is perfect except the prices for some stuff

Great store with good products.

Joanne Fabrics need to expand their fabrics collection and the website/app should have better sorting & filtering engine.

I take classes at JoAnn and I love it. I have taken about 4 sewing classes and the most recent class I took was learn to crochet with my daughter. We had fun and learned a few things too.

I enjoy going to Joann fabrics

In the beginning I really liked shopping at this store, my first time was last week 9/20/20. I noticed that if I have a question about anything pertaining to a sewing project or how to use tools needed, it was discouraging to find that when I ask the young ladies in the store at the Plaza, they were mostly clueless. And at checkout when I try to use my coupons, twice I had the cashiers say that they can’t be used. This past Saturday 9/26/20 was only the third visit to the store. I was there from 7 to closing I was trying to use the 2 coupons one on my phone and two 50% off Item & 20% off entire purchase on my last two receipts.The cashier name Alyssa was agitated because it was time to go home and she couldn’t get the coupon to scan off the phone, and when I gave her the two coupons $50% item coupons she scanned them & claimed that they were duplicates and wouldn’t take, so she took them both and threw them in the trash to my surprise! I had to call in this other lady for help who tried her hardest to see things the cashier’s way. Then after clearly listening and hearing me, out she finally saw what the girl did and took my two coupons out of trash & gave them back to me. It wasn’t my fault that she couldn’t get the coupons to ring up but in her frustration of wanting to leave & go home she was like, she didn’t have time for the other lady helping us, she just felt that the store was closed so I should just pay up so she can count up her draw and leave! I found myself apologizing to her for holding her up from being able to leave, not that she was hearing any of it! This was the same problem I had the week before on my first visit there, the girl said the same thing I couldn’t use the coupons on my phone, and in frustration because she called for help no one came, so she just punched in the number to the coupons and that worked she apologized for the inconvenience I left happy and satisfied. But not this time, I left this time feeling like I must have inconvenienced this young lady to a great degree, which made me feel sad about going back to shop at this store!

Experience and customer didnt Get my order The pencils. The homegoods Were pricely.

They remodeling the out side inside is nice

Not bad but I still miss AC Moores

I visited Joannes Fabric and I love the buys I got and shouts out to cashier Caroline I will be returning they had so many things I needed to decorate my deck....😊😊

Good place to shop

I love Joann Fabrics & Crafts. Its a world of excitement. If you dont have a hobby, you will find one. The clerks are so helpful.

Full price is the fools price! With the amount I got off in this store between clearance and coupons is the reason I come back

This is my second stop if Michael dont have it

Needs better customer service

Friendly and informative. Thanks to the woman who helped us choose a size then cut fabric for us! 😁

With the exception of the sweet employees at the cutting counter and the great variety of fabrics, Im done with shopping at Joanns first of all the coupons are designed to be useless what a racket 50 % off regular price when everything is on sale. then only online coupons for shipping dont work because its out of stock. then when you have the nerve to ask a question to sales staff and cashiers you get eyerolls and rude comments. I order from hobby lobby now.

Always helpful staff and personable cashiers.

Great place to get all your crafts and fabrics! Friendly workers great customer service.

Love there prints

Very friendly and helpful

Love online ordering and curbside pickup.

After going to other stores came here and was extremely pleased with the selection, ther were more than enough of what I needed, so Happy 😊

I love there web site

Always a sale and normally have what i need

This store is awesome they got so much different stuff there was a few things when visiting the store I thought they should of had but not that big of a deal that they did not staff walked me right to what I was looking for and if I may say the girl was very attractive but ANYWAY lol very helpful and nice to the customer and that means everything to me when I go to any store so I would definitely recommend this place for everything they have a way they treat you

Fell in love with the place.

I ordered some fabric online for pickup today - the order was ready within the hour (I was notified through email), when I arrived I called the store to let them know I was there. There was no hold time and the woman on the phone was friendly. Literally within the minute someone brought my fabric outside and it was done! I was expecting it to take forever under the circumstances (which would have been fine with me), but it was so easy and fast, I don’t even know why you’d go in the store instead!

Plenty of everything you want and just about everything you need in the world of sewing and crafting

Good selection of material for my daughter. Decent prices.

The employees are so unprofessional. They flew down the aisle like you were stealing from them. I have no reason to steal. Everyone stares at you. They do not talk to you they just stare. And its dirty in there.

I Love crafts & I Love sewing ... This store is like a toy store to me.

Great store, not so great employees

Everything I was looking for was available.

Most disorganized, unfriendly JoAnn store I have been to yet. I have been in quite a few. Employees are miserable. No numbers just a line. Inventory is completely wrong. I mean off by 6 bolts. Horrible store. Will never go back. If I could give them a zero I would.

I ordered curbside pickup and waited for an hour outside. i ordered 5 things- 4 t shirts and one tie dye kit. they told us for an hour our order wasn’t ready and when it came to closing time they finally told us that the tie dye kit was not in stock. wasted an hour just to tell me what i ordered ONLINE (it said it was in stock with 15 more kits available) was not in stock anymore. so mad and upset with the outcome of this.

They was not nice in there at all only one man the tall black guy was really nice

For me its a good location, generally I find what Im looking for and often find great s as les items.

I found the 5d diamond art here. Its expensive but I love putting them together

I received great help from the sales staff at the fabric section

Good place for crafts and fabric

Great customer service

Very clean and neat

Always has crafts you need for a great price. Excellent sales.

Great customer service!

Holy ideas overload, just a bit pricey. At the time of this posting 50% off deals +.

Cashier (Daniel) and rest of staff was helpful. As expected stock was low but I was able to get most of what I needed

Large, well stocked store with a great variety of stuff but hard to locate things. The excellent employees help me overcome that.

Knowledgeable manager made our buying experience a pleasure!! Shannon knows her products and is very friendly

The store was very organized, and the attendant who cut my fabric was very helpful in pricing different varieties. However, I picked up a piece of greenery that didnt have a tag. I understand having to excuse yourself to find a price, but the manager couldnt find the same item. Instead, she charged me for the most expensive flower piece at 9.99 whereas the other greenery was listed between 5.99 and 7.99.I am baffled by short sighted management that prefers to squeeze a couple more dollars out of a customer, and, in the process, ensure they wont return. I learned my lesson and will continue to buy local.

This is the best JOANN Fabrics Store.Unusual kindness, frendly employees.

Grace place to shop for arts and crafts

Very helpful ... enough employees to be able to ask questions while shopping and not have to search for someone to help find something or answer questions.

Good place for arts and crafts supplies. Similar to Michaels or A.C. Moore, with the addition of selling fabrics. They have a nice selection, including some remnant bargains. I think they still give sewing lessons, including private ones. You were able to use theirs, or bring your own. They also had other classes - knitting, crocheting, T-shirt crafting. You should call regarding availability. There is also an ever changing assortment of seasonal decorations. Some things are a little pricey, but watch for sales and coupons. Signing up for their mailing list is a good idea.

I like Joanns, I sew, they hve a large selection of all kinds of Fabric! I went & got Fabric, paint, paint brushes, They email me coupons every week, I break up my purchases I had 3 20% off coupons!!!! I order a sewing machine Case on Wheels from Joanns.com, l💘 my Sewing Bag.....All the women tht work @ Joanns are very, nice friendly & professional......The store is very clean & neat, I knw because of Covid-19, A lot of there shelves are empty.........I always shop here 4 all my Sewing needs......

It was a bit unorganized but an employee named Mrs Jackie made my day she was so polite, knowledgeable, and helped me with my coupons anyone that helps me save money is top notch in my book give her a raise

Your staff is nice

Great options to choose from and lots of sewing and creative things. I totally recommend this Craft store its great just like Michaels craft store many options 😁👍🏾🎨🖌️

Very nice you cant find everything do you need .

Automatic doors (easy entrance). Wide, uncluttered ailes. Bright and clean with excellent signage. Large selection of fabric and yarn. Staff friendly but not knowledgeable. Good shopping experience for me. Get always available coupons from their website before going!

I found everything I need

Good

Nice to go to the store

Staff are very helpful

Clean nice people

Because my wife likes it

10lbs of fluff in a box, what we wanted, what we got!

Store lacking lately.

They had everything I needed to make my gnomes.

Favorite crafting store

Love this store, big store nice selection, friendly staff.

Everything was easy to find. The staff was excellent. Not only did they show an interest in our project, but they also made some suggestions to make it better.

Ohhhhh I could spend Tons of money here.lol

Its a big store with a large selection. Almost too many fabrics to choose from. We got a good deal and found what we were looking for so every thing came out good.

Beautiful fabrics! And supplies! Prices are good ! Luv this store for my favorite fabrics.

This is my store.... Im there frequently staff are amazing! If you have questions or want an opinion about a project your working on they are so helpful.

This was an awesome store and the people were nice to work with you... Helpful when I had a question and I loved that the store had a nice wide selection of things and materials to choose from... I love it...

Great selection excellent service

My favorite go to place since the closing of AC Moore

Best place for fabric and sewing hobbies but also a good place for your other crafty hobby needs.