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Quality Discount Tire Service Center, Inc.
3219 Willits Rd, Philadelphia, PA 19114, United States
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Quality Discount Tire Service Center, Inc.
Comments
Br
Review №1

The best dealership. the status you deserveWhen you come to this car center ask for DanniGreat guy get you in and outGreat staff and welcoming also

Ni
Review №2

This is the only place I will ever take my car, trust is key in this business and I trust these guys 110% . They gave me a fantastic price on tires and fixed my entire front end, and even aligned the car for me . Its a all in one shop. Great people, great service, and great pricing . Love these guys for all their hard work and dedication!!

Ke
Review №3

Fair prices and good service employees are very helpful and friendly. Overall a good place to get work on your car .

Be
Review №4

I pulled in I was told to move to the side because it’s gonna be a wait I proceeded to get back in my car and wait another car pulls up and they start to attend him. I don’t understand how this place has nearly a five star review when the employees seem disgruntled poor customer service in my opinion. Needless to say I left to look for a different location to fix my tire.

Al
Review №5

Nice clean well stocked place to shop. Their prices are good.

ra
Review №6

Been a,customer for many years,Mike and Rick are the best,never no BS. Fair prices. Always. Long live Quailty.

Ma
Review №7

They listened to what my problem was, trouble shot it and repaired it in a timely and professional manor. They gave me options on the repairs. The price for the work they did was good.

Wi
Review №8

This is one of the worst use tire places I have ever been. So I call in advance asking if they have the tire size for my vehicle and told me yes. I drove 10 miles on a flat just to get here just to tell me the tire they have is useless. They offered a bigger tire just to get me to a closer tire place then come tell me that tire is Defective too. Then they tell me there’s nothing they can do for me but for me to buy a brand new tire. So instead of just buying a tire from these guys I had to call my dad to go to another shop and pick up the tire that I need it for my car. This was the worst customer experience I have ever experienced. If you buy their new tires I say go for it but the used ones are the ones you have to look out for because they probably have a lot of defective use tires.

Ch
Review №9

Called to find out how much it costed to get two of my tires put on and the guy on the phone quotes me a price. I reiterate is the price you are quoting for one tire or for two. The guy says its for both with an attitude I explained that I wanted us to be on the same page for pricing and the guy cuts me off and says No we are on the same page it’s the price I quoted you to install two tires with a sarcastic attitude.I immediately hung up on the guy and called Mavis where Augustine was pleasant and answered all of my questions and was professional over the phone. I don’t spend my hard earned dollars with businesses who lack customer service and professionalism over the phone. First impressions are everything and they are lasting impressions. You will never see a dollar from me until you have someone who exemplifies courteous and professionalism over the phone.

Ma
Review №10

DO NOT GIVE THIS PLACE YOUR BUSINESS!Quality Discount Tire Service - 3219 Willits RdI took my car in for an oil change this past Friday and they told me they would call me end of day when it was finished, I never received a call. I walked down to the shop on Saturday in the off chance that someone was in the building. The shop was closed and I saw my car in the parking lot with all the doors unlocked! I picked up my car today (Monday) and I found out that they wrote down the wrong phone number. I asked why all my door were unlocked and they could not answer me. As I was pulling out of the parking lot the owner came up to my car and I told him that I could no longer give this place my business because it is unacceptable that my car was left unlocked overnight, my car could have been stolen. His reply was “if someone wants to steal a car it does not matter whether it’s locked or not”. I told him that his shop invited someone to steal my car by leaving the doors unlocked. He turned away and gave a sarcastic apology. As I pulled out into the street to drive away he yelled at me, “Loser...loser”Please do not give this company the luxury of you business. They are unorganized, irresponsible and disrespectful.

Ba
Review №11

Excellent work and customer service

Te
Review №12

Great prices fast service best place for tires and auto repair

Da
Review №13

Very nice and I got awesome deal on my 4 new tires

Di
Review №14

Great service!

Ro
Review №15

Service was quick and careful

B
Review №16

Horrific customer service. Poor business ethics. No integrity. Unreliable.I was given a total price for 4 tires including wheel alignment, taxes, etc. I gladly paid the bill for the tires and their service even after being treated poorly. The ride felt rough and wobbly. I knew something was wrong. Three days later my dealership confirms wheel alignment was never done. My car is running smooth again thanks to Honda auto service. I prefer paying more money to get the best quality than dealing with unethical organizations. I will be reporting my experience to the Better Business Bureau.Ha! heres Better Business Bureau response on this shop:Quality Discount Tire and Service Center Inc.BBB made one or more requests for background information from the business. BBB has not received a response from business and/or has not been able to verify information received from business.I got my answer. They do whatever they want to do.

Ri
Review №17

The best....I have been coming here for over 40 years.

Ja
Review №18

Great mechanics. Prompt service. Friendly, proficient, professional staff. You wont get ripped off or over charged at this garage.

Lo
Review №19

I love this place, i have been coming here for years. I have all the confidence in them.They are so fair with prices, always honest, fast, great workmanship and great customer service. I Highly reccomend them!!

Sh
Review №20

Good working I like Quality Discount Tires....

Ne
Review №21

Fast service reasonable price

Ma
Review №22

Fast service, fair prices. They treated me respectfully and helped me with my car issue very quickly.

Ji
Review №23

This place gets two stars ONLY because my first experience here was the primary reason I returned today.My first visit was quick and pleasant. The employee was personable and professional. Had I written a review that day, it would have gotten 8/5 stars!Today, I was treated rudely after waiting triple the time for the same exact a repair (tire plug) as my first visit. Not only was I charged more, when I asked why, because I feel Im entitled explanation paid services, I was told I think I know what Im doing after 30 years and Im still without definitive answers.Also, after the work was completed, I returned to my vehicle with a low psi reading only to be told to drive around until it resets. Insisting he recheck the tire pressure, he had filled the tire below the manufacturers recommendation.I was still offered no apology, explanation, or thank you. I will never go back here again, unless its to speak with management about the poor (or worse) customer service delivered by a supposed 30 year veteran. What a disgrace!

Ed
Review №24

Cannot say enough about this establishment ! Excellent service and excellent, knowledgeable mechanics ...Mike and Rick cannot be beat !Back in my high school days, I worked in a gas station and wanted to be a mechanic, do I feel I know when Im working with one....Never a doubt !!!! This is the ONLY place to get your work done.... Excellent prices. Excellent work. Excellent mechanics

ar
Review №25

Super unprofessional. Was suppose to get my car back same day they wrote my number down incorrectly and ended up keeping my car the whole weekend when I went by to check on my car they left all the doors unlocked. When I expressed my feelings towards my experience owner followed me to my car and then screamed at me. They find no fault in what they did wrong.

Lo
Review №26

Always quick and lasting tire repairs

Mi
Review №27

Great place. Gone here twice for a tire plug. This time around I got an oil change and I thought rear break rotars and pads. (was told from last garage that they were low). They call me and say they are actually at 50% and no need to change. That service goes a long way.

St
Review №28

My mother has been going to Mike & Quality for over 30 years and has always given us top notch service

st
Review №29

Great Price. Fast Service. Know what they are doing

Th
Review №30

Worked here for almost 10 years best shop in philly great guys mike and rick

cu
Review №31

Very fast and good service

To
Review №32

Oil change n filter Mechanic found a nail in a tire and plugged it. Its good to know someone is looking out for you without asking.

Pe
Review №33

Aweful place sold me used tires for new I called bbb

Ed
Review №34

Great place to get tires and your car fixed honest owners

Me
Review №35

Quality Tires has been my car and tire care establishment for almost two decades . Friendly honest and reliable . They personify their name. They are quality !

He
Review №36

Honest, fair and excellent service. I would recommend this car shop to everybody. I wouldnt go anywhere else!

T
Review №37

Always get my inspection at Quality Rick and Mike are good dudes who know cars

Li
Review №38

Good prices great tires Quick Service

Ch
Review №39

I love this place! They are a bit pricey but the Customer Service is excellent.

ch
Review №40

Quick, professional, fair pricing and gave me a free plug in

Bl
Review №41

Rick is the best. Takes care of all our familys cars for years

st
Review №42

Very honest. Great staff👍

Am
Review №43

Great service! Friendly and very quick and reliable service

Al
Review №44

Great people with great and fast service highly re

Vl
Review №45

Good stuff I get exactly what I want

Je
Review №46

There especially high in price. The tires are old n shouldnt be sold . The place is ok but not the best in service or care

Da
Review №47

Rude owner, with one very good mechanic. I would not go there ever again.

GR
Review №48

Very nice professional efficient quality

sy
Review №49

Service was horrible and the guy that works here was very Disrespectful I’m highly Disappointed

Ch
Review №50

Had a tire that kept going flat. They had it inspected (found nail) and replaced in 15 minutes and I was out of there.

Pa
Review №51

Stopped in for a quote for 4 tires. Quick and professional service

De
Review №52

Quick service and professional

In
Review №53

Great experience. Reliable.

Fa
Review №54

Very expensive

J.
Review №55

Great place to do business

Ja
Review №56

Customer service was great thanks rick

Fr
Review №57

RELIABLE DEPENDABLE REASONABLE 👍

Sc
Review №58

I want for a alignment it dont think it was done and grease all over my steering wheel out 85$ dollars creepy joint !

Da
Review №59

Great service, always trustworthy!

Ke
Review №60

Great place to buy tires

An
Review №61

Quick, cheap.

Ni
Review №62

Quick reliable Service as usual

Al
Review №63

Great experience, will be returning!

Wi
Review №64

Mikes the best

Pa
Review №65

Very professional and excellent Service

Sy
Review №66

Good and affordable tires

ji
Review №67

Great servicr

Lo
Review №68

Quick tire service

Mi
Review №69

Honest

Information
12 Photos
69 Comments
4.4 Rating
  • Address:3219 Willits Rd, Philadelphia, PA 19114, United States
  • Site:http://qualitydiscounttires.com/
  • Phone:+1 215-677-4070
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Towing service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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