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Mobile mechanic (we come to you )
6100 Osage Ave, Philadelphia, PA 19143, United States
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Mobile mechanic (we come to you )
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Me
Review №1

Hands down the most unprofessional business Ive ever had the displeasure of dealing with. Lets start with the fact that they dont answer the phones they do business through text. I made an appointment for a service that typically takes 15-30mins tops. I waited 9 hours just to have no one show up. Then I was asked to call my mechanic myself to find out his eta. The mechanic advised me that hes been free all day& now that its almost 9P hes home& wont be coming back out. I took the time to write this to say buyer beware! Unless youre on house arrest with nowhere to go or just enjoy wasting your entire day just do yourself a favor& go to the local crack head mechanic...youll get a better deal& more respect for your time. Throw the whole business away!

Ja
Review №2

I called inquiring about replacing my rear brakes and how it wasn’t safe for me to drive. I was told if I schedule an appointment during the morning it would be a $50 fee anytime after the morning it would be a $70 fee so I scheduled my appointment for Tuesday morning only to get the runaround I’ll text the guys I’ll call him to tell me the mechanic is in a town and now the fee is actually $99 and they charge for labor my angel I have my own parts.. It got to the point where The mechanic text me give me two other guys phone numbers because none of his mechanics came in. This was the worst service ever I never received it and had I not kept reaching out to the guy I would’ve never known anything that was going on that poor businessman skills I would never use them or so anyone else used for that matter do not use these guys.

Ma
Review №3

Always on time! And they always offer helpful information and be upfront with you about the work you needed on your car

Ka
Review №4

Call they gave me two numbers to call still receive no service only was looking to get 2 things fix to get back on the road...waited all day call then next day same thing happened yall need more people that love to make money

Je
Review №5

Great Service!! He was polite & on time!! Just when I thought my car was done for he came through and got me back up and running!! Very affordable!! I’d recommend him Everytime!!

Ki
Review №6

Called yesterday and immediately got a text that I would get called back. 24 hours later and nothing. Not surprised with the previous reviews.

Tr
Review №7

No showed!!! Guy took my info, said hed be hour and half, and nothing! Do not waste your time here.

Na
Review №8

The mans with the plans! This is really great when people are stressed out especially during this pandemic. They come out their way to you to provide you of their service! Mad respect! 👊😎

A
Review №9

This CANT be a real business! I was talking to someone last night(1/5/21, 9pm) and while we were in the MIDDLE of a convo, he told me to hold on and he had to check the price, then NEVER RESPONDED again until THE NEXT NIGHT with 80 bucks. IF YOU HAVE AN EMERGENCY or need consistency in convo, THIS COMPANY IS NOT FOR YOU! They are NOT courteous OR empathetic! VERY UNPROFESSIONAL! This might not even be a legit business! UNRELIABLE!! JOKE!!! Theyre NOT COMING TO YOU unless its a SLOW DAY, and they will leave you hanging!!! DONT WASTE YOUR TIME!!!

La
Review №10

I think this isn’t a real business feel like someone was just playing around guy said he was at my location looking for a parking spot then I haven’t heard or seen him had me outside waiting for nothing! Then two hours later the guy text me and said he will be sending someone to me because his truck was making weird noises I was done after that like nope this is a JOKE

Jo
Review №11

Never called me back

Ch
Review №12

Scheduled a 1:00PM appointment with them and went to the auto parts store to pick up parts I was told they would need. Ive waited all day and spent money just to be no showed. Two thumbs down find a reliable mechanic.Update: Guy calls me 7hours later and upcharged from 90 to 250 to change spark plugs. Dont waste your time

Gi
Review №13

Waited around all day for this guy. Zero professionalism. Excuse after excuse, the man clearly doesn’t care. He stated he didn’t have basic equipment for the job either. After 6 hours I had to cancel his services. Do yourself a favor and read some of these reviews. He will waste your entire day. Unprepared, unprofessional and certainly a case of poor time management. Don’t use him.

Ni
Review №14

I read some of these comments people made about this place I was hesitant at first but Mike was first class service all the way he called me in the morning told me he can do the job and he got it done my starter went on my GMC Acadia other places was giving me estimates ranging from 600-800 for part and labor I paired a fraction of that while he was changing my starter he noticed my motor mount was broken he call let me know said just pay for the part and he can install it cause if I wait to get it done it will cost me more for labor and he can’t do it now I never felt so comfortable with a mechanic before in my life So call Mike he the one to get the job done for good honest prices

Do
Review №15

They try helping me on a sunday. They were on top of everything. They were quick to respond.

Sw
Review №16

Bad customer service, over priced, late and they only do the bare minimum. And on top of it the don’t clean up after themselves. The suspension guy “Chris” is very rude and unprofessional.

Mo
Review №17

James was awesome! (I believe that was his name 😅) my car battery died and he came right on time to help me diagnose the issue, and solve it. I highly recommend this service.

Br
Review №18

OMG! Great service and they never got tired of my billions of questions. The customer service is great! I needed to a new starter and it was replaced in minutes. I also got a diagnosis testing! Definitely great rates and they answer/work quickly and efficiently. They are definitely my go to from here on out!

Ph
Review №19

We were in need of a mobile service for the car and this was our first time doing this and we contacted a different company and they never showed up so I contacted this company and they came out right away after contacting them about the issue. Chris was very friendly, nice, on time, and good person. I would definitely recommend this company.

Sa
Review №20

Came last min diagnoses accurate

Ch
Review №21

I was looking into purchasing a new vehicle in the Philly area. It’s costly so I wanted to make sure that everything was all good before purchasing. I call these guys up and I’m telling you within 30 minutes they had a really cool and knowledgeable mechanic on the scene. He walked me through everything that was good(most of the things in our case😁) and also what there was to look out for and what he was checking for. After surveying the vehicle, He took it for a spin and told me the status of the engine, transmission, and brakes. He even told me what he was looking for so I knew what to look for the next time I look at a vehicle in the future. I’m very happy with the service and would definitely use again

Br
Review №22

I waited for the person to come out 3 times said got to busy then was said he was 5 minutes away and then says his truck to big to fit on my block if a trash truck can fit I’m upset and won’t be recommending anyone to come here first time and it’s bad not professional at all

Le
Review №23

I was in need of someone that can come take a look at my Jeep 🚙 I was having trouble with my brakes and the brake light kept coming on. After I had already put 4 bottles of brake fluid in it & the light still wouldn’t go off. So I decided to google travel mechanics near me, And these guys was the first put up, I gave them a call nobody was able to see me that night or morning but by the even my Jeep was fixed and back on road. I’m very satisfied with the work and price. Thank You so much Chris you did a great job. I would definitely recommend them to anyone looking to get a job for a great price. Btw black owned business definitely have my support.

Ga
Review №24

Not bad got me back on road immediately

De
Review №25

The guy that came to help me was so nice! Not only did he get to my house fast he was very friendly n explained step by step what was wrong with my car . Highly recommended

S
Review №26

Thanks to MikeIncredibe! Needed the serpentine beltMike Knew what he was doing, proper tools, came prepared, diligent worker!! Can tell he has been doing this kind of thing for years, 100 percent reccomend him and will use him again, car runs just like when I bought it againGreat service, on time and solved a difficult problem quickly

La
Review №27

Excellent experience!

Sa
Review №28

In capital letters...I WOULDNT ADVISE NO ONE TO USE THIS SERVICES...Ima make it short for EVERYONE!My van got stuck out Philly way, and i live in Harrisburg.The guy was supposed to come out Sunday around noon like he said. He BS me and gave me stories up to 9pm. Then Contact me Monday morning and said he was gonna come and STILL NEVER came.HORRIBLE SERVICE and I wouldnt recommend this place to my worst enemy. RSBE AWARE & USE ANOTHER SERVICE

Sl
Review №29

Scammers

Ca
Review №30

Nice people helped me out in a pinch.

Zi
Review №31

I was looking for a “mechanic that would come to me.” On Google but the search engine was filled with people who didn’t. I went on Craigslist found Mobile Mechanic and I got a response back in a meaningful amount of time. They came out the next day and even worked with me on the payment. Frank replaced my wheel studs on my passenger side and after he was done, Frank even rode around in the car with me to make sure everything was cool. It felt smoother than before.

D
Review №32

James Williams is a Con-man. His Mobile Mechanic is a scam! I contacted him with a battery problem. I had been told that my battery kept draining due to an electrical problem. James came with his little diagnostic tool ($40 charge) & convinced me that there was no electrical problem, just a bad battery. Two weeks after he put in a new $165 battery (5 year warranty)my car was completely dead! I called him & he promised to call back in 20 minutes. After I made several calls & texts, he promised to come the next day. I spent the day calling & texting him. No response! Save your money & contact a real professional mechanic! James Williams just uses the name Mobile Mechanic. He is a mobile crook! Be Advised!NOTE:I had a REAL mechanic check my car & it now runs fine. Due to illness I still rarely drive. That has had no effect on my battery!STAY AWAY FROM THIS CROOK! His response to my review was nothing but lies! I stand by what I said.I Stand by my Review! Do not trust this con-man!

Ta
Review №33

Mechanic was very helpful, pleasant, and informative.

Ga
Review №34

Very reliable, quick responding, reasonable and excellent job on my car. I definitely recommend these guys for quick reasonable repair on your vehicles.

Je
Review №35

I am searching for a used car here in Philly. James came to check one of the vehicles out for me. He was promt, prepared, thorough and friendly. Will definitely be using him again!

Da
Review №36

Great service and very friendly. Was available next day. Very convienient since they came to my place. replaced front brakes and rotors. Highly recommended. Thank you!!!

Br
Review №37

Really awesome service, especially in a pinch. Our driver side window was stuck and wouldnt go up. Was able to call, Chris and his dad came out within about an hour and a half. He was able to put the window back up the night before it rained all day the next day!Chris even took the time to run a computer diagnostic test with his tablet/system and was able to let us know of a tire sensor malfunction that we thought was a slow leak in one of the tires!Thanks again!

Dr
Review №38

Call to get an estimate and I do try to try to call charge me 125 just to look at my car

Fr
Review №39

Ever since I bought my new car in March anything that goes wrong with it I take it straight to them theyre straight for it they tell me the truth and they fix my car fast. they get it done when I need them to come out here and look at it theyre out here that day to look at it best mechanics possible .finding somebody to tell you the truth about your car perfect

ti
Review №40

I had a great experience with this company more than once. This company is reliable understanding and most of all has great prices. For all your car, home repair and anything else needs mobile mechanics is the way to go.

Do
Review №41

I normally do not write reviews but simply put they are truly the BEST MECHANICS EVER!!!!! I had car trouble on my way home from Philadelphia to New York on New Years Day at around 7 am. Not one mechanic shop was open. Luckily I found Mobile Mechanics online and they came straight to me during my anguish and saved the day. Both the mechanic and customer service was amazing. My car was fixed and I also got a free inspection. Thanks again for everything!!!!!

ka
Review №42

Awesome job John! and thank you James for recommending me to John. Well, this is how it all played out. I needed an Alternator installed. I called James @ Mobile Mechanic (I used the service last year). James wasnt available so he gave me Johns number (his partner). John came over, he got all the slick tools. less than 30mins my alternator was installed, he also fixed my battery terminal, changed one corroded terminal free of charge. Awesome job guys. If you have your part, sit tight and call Mobile Mechanic. I will.

An
Review №43

These guys took their time and got my car up and running great. Also we’re pretty good at talking to and really wanted to help.

Na
Review №44

Got a call back 5 hours late.I was quoted $500 to $650 (labor ONLY) to change a sensor on my VW Beetle.(Based on a random website)1/2-1 Hour Job. Req flat head screwdriver, 10mm socket wrench and a car jack. Easy to access.I DONT RECOMMEND!

Si
Review №45

Mike came from Northeast Philadelphia to Brookhaven Pa and fixed my tire hub at 12am. I would of went through hell getting to work the next day. Highly professional and does great work

Vi
Review №46

Used them several times and also referred them to family members. Very reliable and the response time is great. Will definitely use them again.

Ja
Review №47

Great Service I Recommend them to all my friends. I know more about my car then before. AND SAVE AT LEAST 500.00 BUCKS FROM DEALER AND OTHER SHOP LABOR COST . PRICES REASONABLE AND THE DO EVERY TYPE OF CAR REPAIRSATISIFIED CUSTOMER

Ed
Review №48

Quick response time and a fair price considering the amount of money ot cost for a tow. i had service mechanic Max, nice guy very honest and hard working. If i had two critiques there should be receipt given at the end of all transactions, the customer should not have to request one . That covers both the mechanic and the customer. Also professionalism is of the upmost importance, never should the mechanic be touching a car with greasy dirty hands and limit help to one other person. Having too many people touching or around a car can cause potential issues.On a whole i am glad i reached out to this company to have my tire plugged.

Ja
Review №49

James is awesome, explains everything to me and is reliable.

Kr
Review №50

These guys are amazing. Mike is a super awesome mechanic!!!! He came out to fix my husbands truck at 12am!!! Thats service!! If youre in a bind and need your car fixed on the go, call these guys!!!!! Thank you guys so much for the awesome service!!!

Lo
Review №51

Quick friendly service. Affordable and had great recommendations.

Al
Review №52

I got a few things done with them and they were courteous and polite and did the job with ease and efficiency 😊😊 Very happy with their services.

Im
Review №53

I had hoped these people would be great but I am disappointed! I called and text these people 3 days in a row every time being told they would check who’s on the road and no one ever calling me back. I don’t live far from where the listed address is but still no correspondence!

ja
Review №54

My tire popped noone near me had my tire size these gentleman were vwru prompt and very helpful they got my children and I back on the road in no time all while delievering excellent customer service

Ca
Review №55

My car broke down in the middle of the road at new years day in Central Philadelphia. They got to me in one hour, have the car fixed and back on the road in another hour. Impressive and inpecable service with a very reasonable price.

Pa
Review №56

Aug 2017- I Called got quote, but had to prepay in order for James to create an invoice to come out toto service my vehicle.After arriving late with a passenger he proceeded. After a few hours he told me he was finished when he actually did not complete all the work I prepaid for. In addition to causing more damage to my driver side seat controls, which he also did not fix. I did forget about it for a min, but yes I am still waiting for my refund dam near an year later Even after tracking him down about 2/3weeks ago with proof my refund was not processed back to him/his business. So today July 30 2018 I will attempt to get my refund. AGAIN!

Ch
Review №57

How can you schedule work to be done then never respond to my phone calls or text messages.if you didnt wanna do the work then just say so.very very unprofessional!!!!!!!!

Am
Review №58

Good experience. They answered quickly, had very good rates, and got the job done fast. Will definitely keep theyre number on file.

La
Review №59

James Serviced my vehicle before so I wanted to continue to show support. James was supposed to do my brakes and rotors on 7/23 @ 5pm. I purchased my parts and he never showed up nor texted me to say he couldnt make it. I contacted him on 7/24 and he apologized and stated he was down because of the storm ( the storm was Monday 7/22 ) and said he will service my car between 530 pm and 630 pm. STILL a NO Show. I texted him at 7 he read the message but never responded back lol. Never Again will I Support. Communication is Key when it comes to your customers!**UPDATE 8/03: I get it things happen. What Im saying to you is communicate with your customers if you cant show up after you have scheduled with them.

Ju
Review №60

Awesome serive brakes was done in good time Frank was very nice informed wat was wrong and made suggestions what to do next

Lo
Review №61

Great experience fast reliable and courteous bad reviews on here they’re most likely lies good guy running his own business give him a chance

Ki
Review №62

They very good at what they do the price is reasonable they come to u I recommend them

me
Review №63

Straight BS They really don’t wanna do the work and will charge is you twice if they didn’t fix it the first time I wouldn’t recommend they service to anyone and if I could give it 0 stars I would

Be
Review №64

Great prices excellent service and love the fact that they mobile service how convenient Rickey the mechanic did an awesome job once again👍👍

Ke
Review №65

My car broke down on the expressway. Not only did James from Mobile Machanic offer me contacts for towing services, but he came out installed a new alternator and had me back up and running in no time. The bestbpart is they were very cost effective!!!!

Al
Review №66

They never called back

Se
Review №67

I called this crew about an electrical issue with my 05 Volvo. There repair guy came out, damaged my alternator so now Im cant even drive my car, now they wont return my calls

Na
Review №68

I would recommend mobile mechanic for services. The person was very helpful in offering services available for the care of my tractor.

Lo
Review №69

No one bothered to call me back. Been waiting since 8:13 pm, got a call from someone who he had to go home get dressed will call when on, his way I had to call him back and was told that he got a call from his wife to go to the hospital and I still havent heard from anyone. So Ill take my money elsewhere. They are very unprofessional. I hate a Liar with a passion. Oh yesh its now 1:58 am Saturday May 12 2018

La
Review №70

If I was able to give them negative 10 stars I would! They unprofessionally, unreliable and lairs! Dont waste your time trust me they left me with one bad rotor, how dangerous !!!!! My lawyer will be in contact with this company!!!

Am
Review №71

Super Reliable. Fair pricing. Win. Win. Thanks J

Da
Review №72

They did a great job and would definitely recommend you guys go to them

lo
Review №73

Quickly did the job seems to be good work no issues

la
Review №74

James came was very professional he did the work in the rain and was very patient and took his time I will use this service again.

Ju
Review №75

They charged me $50 just to check. I never called them back

Au
Review №76

My repair was minor & so was his profit but he still treated me like I was a priority. As a result, Ill be bringing my more extensive work to him in the future!!

Om
Review №77

One of the worst services i ever had in my life. I swear that one of the mechanis is acting like a child. I called him at 1:00 pm and he told me that he will come and then i called him more than once and he kept telling me hes on his way and the street is crowded.However, at 4:00 pm he told me that he will not come. Thats semple. Also he hanged out on my face more than 5 times. I swear very bad service.

Mi
Review №78

So unprofessional omg i made an appointment for today my brakes to be fix and the time was between 12-1 so they called to tell me that the tech was running last that they would text me the number of the text and call me in a half hour. then i got another call from and another company quickfixhere and they came out to fix the problem right away. quickfix here is so professional. if you honestly didnt want to do the just you could of just been honest to tell me. instead of having me wait almost all day. you also dont know how to text a customer. very uncomfortable and unprofessional. no company asks for the money upfront. a customer pays after the job is done. thank you for not coming because i now have a better company to work on my car

La
Review №79

Quick service. No long waiting.

My
Review №80

I called and they came to the rescue, it was raining and I barely had to get out of the car, I just popped the hood and they did their thing. Thanks guys!

Ka
Review №81

These people are very unprofessional!!! I spoke to them at 11 am and they didnt come until 1pm. When the mechanic arrived he said the price is $90 and he would be back with an hour because he had a brake job to do. I had to call them again at 3:45 only to be told that hes caught up and would call me when hes enroute. 5:12pm still didnt call I texted him he gives me his partner number and the partner tells me its $150. Bottom line do not deal with these people they have no professionalism nor do they honor their word and time frames. And needless to say I didnt get my car worked on by them at all. Such a waste of time

Ma
Review №82

Nobody came

Do
Review №83

Don’t waste your time with them. I was promised that someone would call me back, and they never did. the people on the phone were very unprofessional. Save yourself some time and look else where.

pa
Review №84

Gave me the wrong diagnostic for my car told me it was my fuel and that I needed a whole new fuel pump went to get an second opinion and come to find out that it was just my ignition control module paid 75.00 for them to give me wrong information smh won’t use them again

Ze
Review №85

Unprofessional, unable to get in contact with their mechanics are untrustworthy and all around a shady business

Pa
Review №86

He came in a enterprise rental car....he had 2 or 3 tools....yeah it was NOT GOOD! I wasted $30

Ro
Review №87

They came to me and did my brakes for only 80 dollars they also purchased the brakes for me

L
Review №88

Still waiting someone to call me its been two days already

Fr
Review №89

I called these guys to diagnose the problem with my motorcycle...They charged $60 just for diagnostic, in which they didn’t properly diagnose the problem...I suggested that the carburetor was dirty and they checked everything else, but what the root of the problem was...They really don’t fix problems, but they do just enough to get stuff running temporarily...To make matters worse they accidentally ran into my backyard fence with their truck...Never will I call again

Ma
Review №90

They send me someone lazy who doesnt fix my car but asked for diagnose fees.rip off...take your car to the garage,it will save you time & money than this rip off company who just call random mechanic that can not get the job done but will ask for diagnose fees then leave.

Aw
Review №91

Never showed up smdh

Am
Review №92

Most Awful services,put me and my family at risk on a highway

eu
Review №93

Never came.

De
Review №94

I called 23 times at 2:45 - 5-50 am stuck on 76 with a flat . The problem was that I needed a mechanic to come and take it off . 24 hours open my ass ! He didn’t even answer . False advertising at its best !!!

Ni
Review №95

Very expensive

La
Review №96

Courteous, patience, and helpful.

Eb
Review №97

Fast, reliable and friendly

Wi
Review №98

Bush mechanic, never call them

Information
100 Photos
98 Comments
3.4 Rating
  • Address:6100 Osage Ave, Philadelphia, PA 19143, United States
  • Site:http://myoncallmechanic.weebly.com/
  • Phone:+1 267-875-4907
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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