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Goodyear Auto Service
1815 W Oregon Ave, Philadelphia, PA 19145, United States
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Goodyear Auto Service
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Sa
Review №1

Came here for a PA state inspection. Forced me to change perfectly good wiper blades saying they r streaking. I checked before i went, and wiper had no streaks. Will never service here again. They also tried to get air filter changed and also oil change, which were not at all necessary. I had oil change done 1 month earlier at honda dealership. look at the pic showing oil life 90% remaining and this station suggesting an oil change. There were not able to read the 1 month old “faded” sticker - not even Aware that new cars have oil life reported by the car itself.Charged extra 45 $ for wiper blade change in order to pass state inspection in addition to 85$ for state inspection. 121$ total - twice as much done anywhere else.STAY AWAY from this place, total rip off.

Ro
Review №2

I walked in on Friday afternoon after driving from NJ and getting a low tire pressure alert in my VOLVO. I was nervous to take a chance without having it checked and fixed if needed. The team there was professional, courteous and able to fix the nail in my tire within an hour. I will definitely be back! They were all great!

Mi
Review №3

Went to this location to get tires for my car first thing the guy telling my son not to play with the blinds cause they cost 3000 a piece and saying smart remarks saying he’s active not knowing my son is autistic. Then I waited for the computer system to come up cause they was moving slow for him to tell me I have to pay cash for my tires since I’m not getting them installed there and before that making jokes saying I want to see you carry these tires out of here. So I asked why I had to pay cash for my tires and he says cause there is no returns and I can leave and cancel the payment on my credit card. Which was strange to me and for someone to even say something like that to me made me feel like I was being discriminated.

No
Review №4

High praise for this shop. The shop was clean, and everyone was friendly and courteous. The staff there works well as a team. Id bought 4 new tires tires online from Goodyear (those rebates!), had them shipped, and made an appointment. It all went smoothly. I showed up early, and they still got me started before my appointment time. Everything was explained to me and the estimated time it would take. The work didnt take long, and my truck rides great now. I would definitely recommend.

La
Review №5

Wonderful & Professional service from Dennis, Tiffany and the South Philly Good Year Team!! Dennis is a man of integrity. I have found my go to auto mechanic team.

Lo
Review №6

Ok, I order my tires online but when I got to the Oregon Avenue Goodyear location Dennis checked my current tires and suggested that I stay with the run flat model that I had on the vehicle. I was hesitant about the tires he recommended. It has taken a few weeks to get used to the tires but Im impressed with the ride. It was difficult and took days for me to find the correct match. Thank you Dennis!

So
Review №7

Dennis Murray did an EXCELLENT job. OUTSTANDING service. Thank you!!!

Re
Review №8

Quality Staff with passionate knowledge of the subject is hard to find! The more an employer invest in his employees the greater the employer’s return! Your manager at this location has a wealth of knowledge and information that your customers would pay him to receive. Thanks for your professional service!

Ma
Review №9

Very friendly and good customer service from the guy in the front. In and out fairly quickly. No one likes when they need a new tire, but they made it a very easy process and did everything they could to make sure I paid the lowest price possible. Super grateful.

de
Review №10

I was distressed from a pot hole incident. Thank goodness there was a Goodyear nearby. They were prompt and great customer service. I was offered a plan to help me for future incidents with my tires. Thank you Goodyear on Oregon ave.Debbie

De
Review №11

Guy named Paul did my alignment in like 15 minutes, pretty good work too. Def recommend

Br
Review №12

Waiting area and bathroom is clean. Good and respectful service.

Ma
Review №13

Dennis was a big help. Got me in and out with no problem. Very helpful and friendly. Great service.

Ju
Review №14

My tire sensor came on and my pressures were on point. I thought I possibly had a nail in my tire so I stopped in and explained everything. I cant not say enough good things. The manager waited on me and had my car looked at immediately. They checked all my tires and there was no nails, it was the sensor. I was out of there in about 20 minutes. They saved me alot of anxiety. Thank you so much.

Te
Review №15

Great service fast and knowledgeable staff

Su
Review №16

Great service always takes good care of my car

Ir
Review №17

Dennis Murray when above and beyond my needs. He was a gentleman and was patient because I was confused.

Jo
Review №18

I will never return to this goodyear or any goodyear ever again. I had a 9am appointment this morning to get my car inspected which was in the appointment details when I made the appointment online. I took off work and which is a pain in the rear end with my job. I get there and the guy says Cant do it, got no stickers . It would be nice if I was informed that I couldnt get an inspection before I took off work and showed up! Goodyear is done in my book.

Jo
Review №19

This place scratched my cars fender when they took the wheel off to replace the tire. Do not take your car here or trust a word these people say . Will never come to this place again or any other Goodyear.

Ch
Review №20

Good fast service easy to work with great job on the tires. Reasonable prices and good selection. Ordered tires come quickly. Overall very satisfied.

Bo
Review №21

Dishonest.Had a slow leak in one tire. Took it to Good Year where I bought the tire. Good Year told me there was a nail in the tire, and there was nothing they could do, wanted me to buy a new tire. Took it to Trays Tire Service at 6th and Oregon, and Trays plugged the leak for $10.Good Year not only told me they couldnt fix the tire that Trays plugged, they made up reasons why I needed three tires, even though my tires were not yet worn out according to the tread indicators.

Gr
Review №22

I have a problem with my front driver side tire and the tire keeps losing air. I suspect a small nail, so I took my car to Good Year. Dennis the manager and my favorite technician Pao took great care of me and my car. They fixed my tire and Im good to go. Thank you so much.

Ge
Review №23

They were very nice and they treat it is very good the only problem is they better fix the air conditioner

Da
Review №24

Got front end alignment great job good price.

Sh
Review №25

Friendly and knowledgeable staff, changed my tires quickly. They also checked other components of the car and provided me with possible upcoming issues without pressuring me to make repairs. I wouldnt hesitate to take my car back. You earned a loyal customer! Ty

Ca
Review №26

The manager here was very kind and accommodating! Did his best to get me a good price.

Ma
Review №27

I continue to be impressed with this Goodyear. I have been taking my car to them for years. I never feel up-priced and the staff has always been very friendly and helpful. The work is quality and I will keep bringing my car back here for maintenance and necessary repairs.

Tr
Review №28

The workers here always give 110% at their job, friendly service and top notch work. *RECOMMENDED* Try to call and set up an appointment, dont get me wrong but they do accept walk-ins and give great services but it would be better to call in first. Also very handy in emergency situations but like i posted.... give a call.

Ma
Review №29

Had a part coming off the bottom of my car and they took my car right in and we’re quick resolving the issue. Randy was especially helpful. Nice waiting room with complimentary drinks and television.

Je
Review №30

I have been going to this shop for 4 years and Dennis, Randy, and Tiffany have always taken care of me. I trust these guys and they are honest. Im sure there are places for a few bucks cheaper, but these guys are worth it.

Tr
Review №31

Explained everything to me they were very knowledgeable in I was able to charge my phone while I was waiting great place

Vi
Review №32

Wonderful experience. Stopped going there because of previous management. More inclined to return now. Manager came off a little gruff, but soften as we continued to talk. I found myself enjoying his conversation. He kept every customer abreast of what was happening and how much longer they had to wait.

Ro
Review №33

I am a New Jersey father of a young professional daughter living in Philadelphia. She was in need of tire service. I contacted your businesssite on W Oregon Ave and Lisa and her expert associate Dennis assistedher with in the hour of my call for help. Your service was offered in the American spirit as well as a refreshing professional manner.My thanks for caring to protect her and sending her safely back on herway. God Bless !Her Father

Fe
Review №34

These guys are great!!!!!! My baby is running fantastic!!!!! Thanks guys!

Ja
Review №35

The service here is outstanding. The guys know what theyre doing and do an excellent job. I highly recommend you stop here if you need anything fixed on your vehicle.

Mi
Review №36

I have been taking my car here for a year now. They are great mechanics and the manager Dennis is trustworthy. Always takes care of me.

Sh
Review №37

My experience at Good Year on Oregon Avenue was Great! The staff Daniel C and Pau were super friendly and they had amazing energy. They help me find the perfect tire for my vehicle. Thank you!🙂

Mi
Review №38

Service was efficient and complete. Ive done business with this location for many years and have always been satisfied with the service and the workers courtesy

Sh
Review №39

Good deals on tires and inspections

Ee
Review №40

The absolute worst at communication and accommodating their customers schedules. It took them 4 days to put on TIRES! Then another 4 days and run around for them to complete a Ball Joint and Axle job. They kept giving excuses and false progress updates when asked. They assured us that the car would be done first thing this morning, then when we called the day of...car hadnt even been touched and they were still waiting on another part. The same part that they said came in at 1 pm YESTERDAY! Totally unacceptable! Horrible service! Do NOT come here if you need your car within a reasonable time frame.

Ro
Review №41

This will be my go to spot for having my work fleet vehicle serviced. Pleasant and efficient staff, and they don’t try to swindle you!

Mi
Review №42

Very fast and very cool laid back people to talk to.

An
Review №43

They forgot to put my protective cover back on tightly after a oil change and it fell off on the highway. They did replace the cover and promised a free oil change next time I need one. Ill report back on that later. :)Edit: the cover was replaced and just like they promised, my next oil change was free. Ive been back a few times since then for service without any problems. I would reccomend Goodyear.

Yv
Review №44

Excellent service! Had a damaged tire, and they got me in and out of their within an hour and a half with a repaired tire, free of charge!

Na
Review №45

Always get me in and out fast! Super nice staff

Ke
Review №46

I was having a nightmare of a tire problem this morning and the staff at Goodyear went out of their way to be kind and helpful to me.Thank you!

Lu
Review №47

Made an online appointment and it was confirmed for 530p the next day. Got there at 518p and the worker looked me up in the computer and my appointment popped up. He looks up and says i have to reschedule you Im backed up. I said why didnt anyone call me, and he just stared at me with no answer then offered me 5 dollars off my next visit! Seriously? What would be the point of making another appointment if you dont honor them? Avoid this place, horrible customer service.

Co
Review №48

Front desk people are always super friendly and helpful!

Ru
Review №49

First time change 4 tire for my civic, next day got sensor said TPMS and complaint they said my TPMS sensor broke and I take my car go to Honda dealer and second time on January 2019, change my 2 tire next day got sensor need air, I though because cold weather make my tire always need air but now got worse, TPMS sensor on again . People make is okay for first time but happen again for second time is meant not pay attention on job . No more change tire or buying tire on this place again

su
Review №50

Great experience! Mike and his coworkers could not have been nicer. It was my first experience with Goodyear and this situation (Philly Pothole damage!!!) They were a huge help and I will be back!

As
Review №51

So thankful to Stephen and the crew on tonight (4/7/18) for repairing our valve stem on our tire that broke 3/4 of the way to Philly for the flyers game. I live 100 miles away and there is no way we could have made it home safely without them. We were terrified especially having our 20 month old son with us for that drive. Their customer service /attitudes/all around everything was 100/10. Thank you all so much.

DJ
Review №52

I got there around 8:30 am to in order to have my throttle body cleaned, after talking to the manager, he said that probably I also need to replace the spark plug on my car, my estimation bill was around 500$, I was okey with that since I need my car to get fixed .After having him calling one of the parts shoping stores, he found out that I need a laser one cuz my car has a higher mileage (witch is wrong ) .After 30 min he came back to me saying that they have to go to one of the Honda dealer to get the parts and I was okey with it .2 hours later I had asked one of the front desk guys how long it’s gonna take them to put the parts, than I got surprised by saying that the parts are not there yet and they can’t get them today for no reason !!!I asked them to just put everything together and get back my car cuz I have work and I need to go, then I have this manager coming to me asking me to pay 120 $ for absolutely zero service on my car !!And all they did for almost 7 hours, was just diagnosed engine !!They took 120 $ and also they waist my time and didn’t get my car fixed !!!They are just taking people money when it comes to serious service !!Never ever go back to this store !! And thank for waisting my time and taking my money

Ad
Review №53

I dropped my car off on a Tuesday, it’s now Friday and still no answers. Every time I’d call for an update, they would say “we are still trying to figure it out” very unprofessional and not on top of things. I’ve been coming here for 3 years for oil changes and other problems, I will not be back.

Al
Review №54

Good year is the best auto Care that you can do for your car.

An
Review №55

Repaired work that pep boys did incorrectly on my brakes. With a great replacements price, also friendly and knowledge able about bad SVC repairs.

Vi
Review №56

Good customer service and and auto products.😊

In
Review №57

Great service, thorough with explaining what should be done to keep the tires from wearing out due to being neglected.

Ja
Review №58

Friendly service, reasonable tire mounting prices, but the tire mounting machine chipped paint off my wheel lip.

Er
Review №59

Under New Management reasonably priced free parking

Re
Review №60

If you dont have an appointment get in early. Everyone here is real helpful, honest and friendly.

To
Review №61

Matched a Competirors price, Very courteous, Very organized and Prompt !

Jo
Review №62

Make sure you have your regular mechanic check everything out before you take it there cuz Ill tell you you need something else when you dont

Mi
Review №63

The service personnel were friendly and helpful!

ed
Review №64

This place did not have my tires when I went in for tire replacement. They didnt contact me to let me know or to reschedule.

Xi
Review №65

Great custumer service.

is
Review №66

They always take care of me

A.
Review №67

Rude staff. Just give people common courtesy.

Be
Review №68

Free tire repair. Oil change is $19.95 ($23.50 after tax and disposal) if booked online.

Ge
Review №69

Ok

T
Review №70

1st rate customer service

De
Review №71

Great people great place great service!!!!!

va
Review №72

I was basically told the service that I needed would take less than 10 minutes. Ive now been waiting for two hours, and the guy across from me has been waiting just as long for an oil change.

Ke
Review №73

One star for stupid mandatory viewing on google maps

Wi
Review №74

Website says State inspection will take 1 hour. Call and they tell you it will take 2 hours. Its been over 3 hours and its still not done... Ridiculous.

Wi
Review №75

Always a good experience

Ca
Review №76

Adequate service, relatively quick, and reliable.

Na
Review №77

This place it’s a joke bunch of idiots never again.

Jo
Review №78

Great service!

Ja
Review №79

Great service

Xi
Review №80

They are fine, the service was not good or bad.

Th
Review №81

Did flat for free, I was a first time customer.

Th
Review №82

Fast and Curtious Service

Ph
Review №83

Quick and friendly service

Ce
Review №84

Nice people!

Ma
Review №85

Had a flat tire and got it fix .

Br
Review №86

I dont like service?

Co
Review №87

Nice guys

Bo
Review №88

Friendly staff

Sa
Review №89

Nice place

20
Review №90

Great help

Br
Review №91

Good People

gl
Review №92

Good

ra
Review №93

Good

Ri
Review №94

Tires

Bi
Review №95

Shut hole

Information
16 Photos
95 Comments
3.9 Rating
  • Address:1815 W Oregon Ave, Philadelphia, PA 19145, United States
  • Site:https://goodyearautoservice.com/en-US/shop/PA/Philadelphia/000900926-19145-3710
  • Phone:+1 215-462-9509
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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