Very professional. The text and email communications they provide are great. I have lots of confidence that they deal honestly with me.
Steve is straight forward. Lets you know what you need. Required vs recommended work. Im skeptical of mechanics but I trust this place. Tried and true.
Steve Alper is a gem. He treats your car like its his own. He tells you what has to be done and what will need work in the near future. His prices are consistently fair and you never have to worry about feeling taken advantage of. Alper Automotive is a type of place you send your mom, and your grandmom, to take care of their cars as well as your own.
Great Auto shop and honest. You cant find that combination anywhere else.
As always a painless experience. In and out. Steve and Billy are great!!
This place is awesome!!!!Great service, fair prices, trustworthy staff. I will be recommending Alper!!!
Awesome service. Yvonne is so helpful.
Took my Truck to Steve after being told by 3 different shops it couldnt be fixed. Steve told me up front he wasnt 100% positive if he could fix it but would do his best. After tying up his shop for 3 days he was able to repair my axle and at a very fair price. If you want a shop you can trust and walk out with change in youre pocket you need to bring your work to Alper Auto, you wont regret it.
Excellent service. Great people. Amazing work.
I dont remember how my wife found this business but the owner Steve is very professional. He has never given wrong or questionable information and has always talked to us both with respect. I would happily recommend them to anyone needing assistance. Steve is very straight forward, he will not give you the answers you want but I gurantee he will give you the answers you need
Always friendly quick service,they make you feel like youre the most important person to come in for whatever you need at any time. Consistently outstanding
Amazing team, so nice and most important honest. These guys are now my go to mechanics. They have taken me in as an emergency when I came out of Walmart started the car and had no lights and my wipers were on full speed, I called and they fixed it fast. The computer had a brain fart but most important they could have said it was one of many things and charged me alot of money. But Steve was honest and reset the computer fixing the issue. I can tell you about several incidents just like this one they are just all around the best of the best.
Wont go anywhere else. Great place. Fine people. Fair prices.
First time here, everyone I dealt with was very pleasant. I think I found my new automotive place!
Great people and super speedy service.
First time dealing with them very courteous staff and the owner called me to update me on the progress also if any thing else was needed GREAT JOB
Very straight forward with good vibes. ( would be 5 star but my car had a spaghetti under hood and dash Steve simply did not have time to take on the project. Nevertheless id recommend Alper as viable option.
On a rainy day, my wife & I were traveling south from NJ, when suddenly the dreaded Check Engine light starts blinking. Immediately, pulled off the exit to a gas station. Told them about our problem & they suggested to check out Alper Automotive across the street.We pulled into the garage, with only enough room for only our mini van. The owner helped us diagnose the problem in a matter of minutes. We needed an ignition coil & new spark plug. He explained what needed to be done & the cost of the repair. We approved the repair & within minutes the parts were delivered to the shop.Within 15-20 minutes the repair was completed by the owner. Unbelievable!! In less then 45 minutes, we were on our way.Fantastic service!! Highly Recommend this friendly, great service auto repair shop.P.S. I was able to make my doctors appt. 250 miles away on time.
Great service. Droppthe car off last night, was done when I got there to make payment this morning. Great deal on Groupon for oi changes. Amazing staff, and Mr alper is a first class guy.
Alpers has always taken care of my vehicles. They keep to your appointed time and explain what is wrong with your car and what repairs it might need before they do any work. They offer to show you on your car what they are talking about. They provide good value for their services.
Great service here.
Have gone to more than a few mechanics, service desks, and dealers - and this place blows them all away. By no means am I a car guy, I drive a glorified SUV with two car seats, but these guys have always been leveled with me and treated me with nothing but respect, explaining my options, what to expect. And doing it incredibly reasonably priced. Even as Ive moved further away, I still refuse to go anywhere but here.
Fast. Efficient and friendly!
I have been using Alpers for several years now. I am always treated well. Things are explained so that I understand them. Steves staff always does a great job. Great people. Great work. Great place. Reliable service. Thanks, Steve.
Ive been a customer for a while and the work is quality.Yvonne is the star...and she rates 5 stars.
Excellent work, done on time, honest, and a fair price. What more could you ask for!
Great customer service. Convenient location. Ample parking. Honest mechanics. Currently have Groupon promotions where u can buy 3 vouchers for discounted price. Few chairs available if u gonna wait there.
Nice honest people 👍
This place does an excellent job on repairs on my car. The customer service is great, I have recommended family members and they are fully satisfied as well.
Great people, great prices.
Quick and reliable service. Havent had an issue yet!
This is the most well run shop Ive ever had the pleasure of using. Steve and his team do great work for a fair price. Not just that, Steve Alper is extremely genial, honest, and trustworthy. THESE ARE THE GOOD GUYS!
If you want honest mechanics that give you great service at reasonable prices, this is the place! Steve always makes sure Im well taken care of. The whole team does a great job! Have never had a bad experience in the years that Ive gone there.
Good service, Alpers good, just a bit pricey in my opinion.
Ok
I had an emergency. One of my back tires on my volvo popped right In front of exit 30 from I-95 S and so I got off the exit and turned the corner, parked my car and looked around for help. I was in despair! I have a FLAT TIRE and I am not from PA and was visiting from NJ, I live near newark airport so about 1 45 min drive, I was asking people around if they knew an auto shop and since my timing is sooo wrong, it was close to 5pmish and almost all stores and businesses were closing or closed for the day. I went to an auto shop and said he couldnt help me because all his guys were busy or gone for the day...so he referred me to the auto shop at the corner on the other side of the street and there I ran to the auto shop and asked if they can help me with my tire. The mechanic said Yes he would :) he just needed to tell his boss since they are closing in 5 min and changing my tire would take more time. I felt saved honestly I did not know how I would get back to NJ I live like 15 min away from newark air port. So this was a miracle in deed. I am sooooo grateful and I wish Alper Automotive awesome success because success to them means helping people at their lowest point and i am soooooo sure his neighbors are also very happy to have Alper Automotive in their community. Thank you so much! :)
Always excellent service and reasonable prices. Ive been going there for years and never had a problem after service. AA++
I went here because of all the positive reviews but I wish I never came here. Went in to get an oil change with a free tire rotation. I noticed after the work was complete my car would smoke and when I drove it sounded as if I had a flat tire but I didnt. Their excuse was it could be the tires. Months later I noticed the bolts that I initially had on my tires one of the tires did not have the same as the rest. And these are safety bolts. When I notified Alper Auto nothing was done. I wont be going back for any other service. The one star is for their receptionist very professional and friendly. Overall very disappointed in their service.
Alpers automotive is awesome. They do great work and their customer service is extraordinary.
This guys are awesome. They found the problem on my car and they fix it,my car run like new now. They are very resonable in price and Steve explain you everything. Very trusted. Thank you
Refreshing engaging staff! I am so happy I purchased this deal (3 oil change w/tier rotation). Have to add some money because I wanted synthetic oil; however, still a deal by far!Alper takes care of your ride. They don’t take you for a ride.
They diagnosed and corrected a problem that 2 other mechanics werent able to find or help me with.
Did an amazing job on my vehicle and very kind. My go to place from here on out. Kids friendly which makes a plus. Guaranteed you wont be disappointed.
They are friendly and the work is good. Also very clean.
Took my Buick to the dealer, they quoted me $3200 worth of work, taxes not included. Left there and drove to Alper, got everything done for half of what the dealer was charging. Great service and reasonable
They were very detailed and reasonable.
As a first time customer I was extremely impressed with friendliness of service, honesty and helpfulness of all staff including mechanic and owner. I requested service that I didnt need and they made me aware of this and did not take advantage and perform unnecessary service. Its not easy to find a reputable, trustworthy car repair provider, however if first impressions are any indication.... Alper Automotive is exactly that place. I will surely be back.
I have never written a neg review and dislike writing this because I thought I had a great experience and service, but the aftermath affected me and set me back pretty bad. I had originally gave them 5 stars and a good review still listed below, but decided to change it because they didnt catch the massive oil leak I had to have costly fixed, they informed of oil on bottom.and back of engine areas, when I personally looked inside the engine splash shields they were full of oil spillage, but said felix from Xander auto Stay away from Felix at Xander auto down the street, dont buy cars from him, no wonder he doesnt have legit website or any listings anyway he told Alper it was left over oil from redoing the timing chains, and they took his word for it, I did as well, but brought it here to be checked and in safe side before I purchased car and turns out there was major leak and chains werent properly sealed. *Original review-- Brought the car I was thinking of buying. They did a pre-purchase inspection, and found out a motor mount needed replacement. They are very friendly, knowledgeable, and honest. Very good prices and thorough. I highly recommend. I ended up purchasing the vehicle that they pre inspected and happy with their services I have to retract that about Alpers for missing the massive oil leak and bad seal costing me a lot if money after I had purchased the car. I always do pre purchase inspections on cars before I buy, first time this has happened. Maybe they trusted Felix from Xander fake auto a little to much and over looked, I dont know, just know this set me back.
The staff is great and service is fast. Always have me satisfied each time of service.
Great staff clean office fast service really great place for your auto needs
Good service and great machanics.
This is a rare place.Im a female, I dont know much about cars, and I drive for a living. Yeah, pretty easy to get swindled when it comes to car repairs for my type. I brought my old beater in to Alper and they explained every portion of the repair to me, never once judging my lack of expertise. Alper Automotive kept my car running longer than it should have, and they actually declined to do several unnecessary repairs to my car that I had originally asked to be done.When my car became too much to maintain, Steve told me flat out that it wasnt worth it.I value honesty and Alper Automotive has this in spades.They even have loaners just in case you need to be somewhere. Just make sure you return the car with gas, and youre good.I wont be going anywhere else. Ive found a true gem of a place.
Alper Automotive takes the worry out of vehicle maintenance.Their quality service and time taken to explain what and why is needed leaves no doubts as to the necessity of any work done.Their prices are in line with todays costs, and they readily provide incentives to keep you happy.I am genuinely pleased I found them and that is not just for the candy you can eat while you wait for your vehicle.
I love Alper, they are great at explaining things to customers and even brought me into the garage to show me a problem them found on my car. I particularly appreciate how professional they are with me as a female client, they dont hold any details back and explain each issue thoroughly as they would with anyone else so that I learn more about my car every time I visit.
Though I have only had my car inspected and minor repair work done I can honestly say that these people seem honest and trustworthy. I would consider returning to them again should the need arise for their services. I have found that many repair shops do not give you confidence or trust anymore but Steve Alper seems genuine and honest, I would recommend him to any of my friends and family members.
Outstanding Service A+! And on every visit!Recently I had trouble on the way home from work in Philadelphia. I stopped by and expressed my concerns with my car. Even though they were very busy, they let me drop it off and they would take care of me. I received a curteous e-mail and text within 45 minutes that they had diagnosed my problem and had it fixed and ready in the next 30 minutes! I was extremely relieved an happy with the incredible service provided by Steve and his staff! Thank you, and I will see you again.
The Job gets done rite and everything they gonna do they explain why it needs doing
Absolutely love this place these guys are great. Always complete a job within the time frame they give you if not before. Great great great customer service. I highly recommend Alper Automotive to anyone!!
I absolutely love Alper Automotive! My entire family comes here for their car repairs. Alper never cheats you or pressures you into unnecessary repairs. Many repairs are done within a hour and a half or shorter. I recommend Alper to anyone and everyone with a car.
Best shop in the area. Fair prices, honest work.
I got a flat Friday night but was able to drop my car off here. They actually had a drop box for the key which made me feel a lot more comfortable about leaving it. Called them the next day and they had it done by the afternoon. Reasonably priced and good service.
Brought my Mercedes there for a brake job, and although there were some issues getting the right part, Steve did a great job of communicating with me the whole way, making the process still pretty smooth. They also fixed a minor issue with my windshield wipers free of charge. They have a new regular customer in me!
Prompt, courteous service . Always fair pricing . Very knowledgeable staff.
Always fantastic, been going to Steve for 20 yrs. Drive 30 miles each way.
Prices are fair and service is always excellent.
Wonderful customer service! I was very impressed with the way Alper took the time to write a detailed invoice of the their diagnosis of my vehicles problem, the concise and clear way they helped me understand what was wrong and what needed to be fixed, and the customer outreach. Well done, I am a very satisfied customer and highly recommend them!
Very nice people here and they got me in and out for a oil change. Thanks for the service!
Thank you for a quality, fast service. This is such a reliable, friendly and professional service. Alper automotive is not in my neighborhood, but I make the extra trip to bring my car to a place I can trust.
Great service and reasonable prices. Knowledgeable mechanics
Good honest service and good people I been going there for over 20 years and never had a problem. 👍👍👍
Alpers workmanship and pricing proved once again to be top notch. They saved us money by eliminating some items that we thought were needed. They are honest and professional. We know we will receive the best price and service!!
Wow! An Honest Car Shop! These guys (and gal) were awesome! Five big Shiny Stars!
The best mechanic everrrrrr
Very nice employees. In and out quickly.
Great, honest mechanics with fair prices. Owner talked to me at length and gave me plenty of general advice and didnt push his services. Friendly staff!
I go out of my way to drive to Alper Automotive for car service. This company not only provides exceptional work, they are honest and personable. They go out of their way to find discounts and extended warranties for their customers. What a wonderful find!!
The service and communication are excellent! Loyal customer rewards for oil changes on synthetic oil are really nice. Keep up the good work .
Great Customer Service; Clean Establishment & Superb Timing also!Thank you & I will be returning!!
They were very professional and nice. Gave me a 10% discount for being a new customer. Will be back
Receptionist was nice and Service was fast.
Great service every time I get my car fixed. I used to go to the dealer they screwed up Steve was able to get it fixed. They call you to make sure everything is ok after the work was done I get reminders in the mail. They always get the work done right the first time. Anyone asks me where to go to get their car fixed I tell them Alper.
Fast service. Very kind and courteous. They even sent me a card thanking me for my business!
Superior customer service and quality work. Finally found a shop I can count on. Definitely going back!
Great mechanic! Friendly staff. Skilled workers.
I have been a customer of Alper Automotive since they opened in October of 2000. I have two (2) cars that are regularly maintained at Alper Automotive and I would not go anywhere else. Steve explains every little detail of what my car needs and he only fixes what actually needs fixing. I trust Steve and his mechanics.
I cannot speak well enough about Alper automotive. My girlfriend Naoko and I were both overwhelmed by the kindness knowledge and how extremely fair the pricing is. I highly highly recommend any and everybody to take your car to Alpha automotive it is definitely worth it you will not be disappointed . Alper has two customers for life. Thank you again. Regards Parren & Naoko
Cant say enough about this place. I dont ever have to worry about being ripped off and to me that is priceless....
The staff is extremely friendly and the service was professional and fast. They have earned a new loyal customer.
Most honest auto repair place i have ever come across!
Alper Automotive performed like champs once again: they had the parts, got the work done quickly and my Old Girl is running nicely. I ALWAYS have a good experience with Alper.
Recommend to everyone great not scam artists like a lot of mechanics fast and efficientThank you Steve
Good service, good people, and honest.
Always friendly and professional and cares about his customers. Highly recommend him to everyone because he is honest, fair, and dependable.
The staff is the best here. the lady at the desk is very polite and professional.
Fast service and Super reasonable prices
Great experience overall!
They were very courteous and professional regarding front suspension repairs on my car. The price was good and and the work, including an unexpected problem, was handled to my satisfaction.
Ive been to plenty of shops over the years,but none compare to Alper- Automotive--honest,reliable and very friendly!Thanks for everything! Rob
Great service and friendly staff. I would recommend them to anyone that is looking for a service group they can trust.
Superb pricing and service. Highly recommend Steve and his team of expert mechanics.