Products are very affordable and their customer service is fabulous

I was going to leave a bad rating Because the clerk gave me the wrong part and I had to travel all the way back to the store from the shop to exchange it and over the phone they told me it was a slight price difference of about $10 that I had to pay and It cost me $18 to get there and back but when I got there The clerk didnt make me pay for the part because it was his mistake so that made me feel a little better.. now my car is fixed

Love the workers here great customer service great prices and deals I go here for everything I need for my car the always have and if they dont they will order it for you and have there by the next day love them

Well I havent been in one of these type places in quite some time you know with Pep Boys in the other stores all over the place but it was nice to walk into a place and tell them what I needed and they went and found it for me Im trying to put together a antique car and they are able to get the parts for at least some of them anyway order from them they are good guys

The staff are very nice, helpful and respectful. Prices are good. When I need a part for my car, this is the place to go.

Normally when I go here for parts the people are knowledgeable and great with customer service. But on this day I got someone whose attitude wasnt great or helpful when I came for what I needed. This is the reason the rating isnt higher. Nothing against the other people who work there and try to do a good job! If you dont like customer service or having a bad day, as a customer spending his hard earned money, Id rather not deal with this!!

Great service... professional and curious...helped me get a nother alternator for my car...cute too

The employees are always helpful, honest, and in high spirits. Its my GO TO parts spot

It was ok they didnt have all the parts I wanted

Don’t ever go here they are extremely rude and impatient don’t want to explain anything to you specifically the female who works there. I’ve been a customer for years but the customer service has gone down hill. If looking for a auto parts store go to “AUTOPART INTERNATIONAL” there is one 8 minutes away from this disrespectful stores location at (622 Industrial park DR ste d&e, Yeadon PA 19050) and the prices there are WAY BETTER!!!!!!!!!!

Good place

Top notch service! They make ya feel like your part of the Penn city family. Also if they dont have what you need they will find it for you. Overall, Superb service!

The guys that work here are very nice and helpful with any parts that you need for your car they parts are very reasonable prices and you dont have to spend an arm and a leg to get what you want. Best place to go.

One of the best places for auto parts

Great customer service and cheap parts but good quality

I come in there and I feel like family is taking care of what I need Auto parts are priced at discount prices I am constantly referring customers to Penn City because its service after the sale that counts.Mike @ BMI

Great customer service 👍💪

Reliable auto parts Carry a great customer service

I own Essington Ave Auto parts and use Penn CIty on a regular basis. Very good family ran business.

Nice pleasant drove from Westampton New Jersey to give parts

Close to early.

The service was great, and the people running the place are very down to earth. Family friendly environment. Always seems to have the part Im looking for.

I went to purchase a fuel pump. Unfortunately, I purchased the wrong pump for my vehicle. I went to return the product and was told that they dont do returns on electrical products. I let them know that I was not told that when I purchased the product. The owner showed me where its posted on the wall amongst many other items there policy. They told me that I could get store credit when I told them that I wanted my cash. After more back and forth verbiage the owner tells his son to take 20% off the price of what I paid and to give me the cash. I will not spend a dime in this store ever again.If something were to go wrong with my car and Penn City Auto was the Last place to have the part I needed I would rather go buy a new car....

The service was excellent, the people were helpful and friendly, my wait time was under 2 minutes and I loved the prices. Had everything I needed in an hour maybe less

Great customer service & great prices.Best place in philly

Great service! Very dedicated to their craft.

Excellent customer service! They aim to please and have free delivery to shops, businesses, etc. Prices are very competitive for retail customers and wholesalers.

Very friendly I can call them and order a part and when I get there its ready everyone thats a good job of helping you get the part that you need

Aftermarket parts are really good for your vehicle going there Saturday the 18th to pick up some brake pads

Yup when you need some parts for sure ..good price

This place is the best. they know just about everything

Always very helpful, they are the go to people when you dont have time for games

I love this place!! Reasonable prices ! Employees are nice!!

Customer service was great young lady at the counter help me out real good located my parts for my vehicle I need the struts I absolutely recommend to stop at Penn City order for your oil needs they are great in the prices was just fantastic

The best service in auto parts game

I get all my parts from the store very reliable

It has all the best parts for your vehicles.

Great staff with plenty of parts !

Great customer service, I would not buy my parts from anywhere else

Neighborhood mechanic store still on the rise

Priceses are very reasonable and the people are very friendly and fast

Only place that I buy my car parts. Great service and parts.

Been going there for years👍

Big Al and Joe the best in Auto Parts

Always great service.

Provided parts and prices were reasonable

Needed tail lite bulb. In&out. Always go here 1st

The best auto parts on Southwest Philly

Its a great store and they make everything easy

Reasonable prices, good customer service

Always good prices &Quality products

Everything u need they got at a gud price

Very reasonable prices on car parts......

I love Penn City Auto store prices they great

Durable auto parts for less

Gr8 services I always go back

Good customer service relation skills

They had what I needed with a shorter order time and cheaper than Napa auto parts.

Good people

Very efficient and effective..

Been dealing. With they for a while always come through with the rite part at the rite price. 1st Choice

Not good

Brakes were a good price.

The best auto parts store in the city

Good business very friendly customers services

Fast friendly service

Brought an axle for an 1994car, axle didnt install yet, brand new, wouldnt refund due to opening the package, i was confused because i had an 1996 car body, but different engine,so i had to buy another axle and it broke so in less than 1 year from them, lesson learned when buying cheapest parts even if you had an receipt

When youre tired of searching for parts for your car or truck go here they have it or they will get it when no one else can

Always so helpful

Best parts and services

Great

Great service

Awesome prices

Great people

Always comes through

They have everything

Cheaper the Auto Zone.

Excellent atention