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Meineke Car Care Center
9909 Northeast Ave, Philadelphia, PA 19115, United States
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Meineke Car Care Center
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Ch
Review №1

I called several places in the nearby area for a starter replacement and Andre at Meineke was the only one who was kind and able to get me in the same day. My car refused to start once stopped and had AAA called twice already for the same issue so it was more of an emergency. They ordered the part right away and took me in within the hour to help me. They were courteous and professional once I got in and fixed within a very reasonable time frame!

An
Review №2

Had an exhaust leak and I had a feeling was flex pipe. They got the car in and on lift under 10 minutes. After another 10 minutes they confirmed what I thought. They are very honest and said only needed driver side flex pipe. Let me look at exhaust and based on what I saw I did both flex pipes. Excellent work.

Wi
Review №3

Awesome guys!! I brought in my 2011 g37x with my parts, showed them a picture of how i want the setup done and they did it the way i wanted it. With a very reasonable price!

Wi
Review №4

For getting an oil change, it was a pleasant experience. Aaron and Andre were very helpful for all my needs. I will definitely be a return customer in the future. I recommend patronizing this business.

Ma
Review №5

I was told by a Firestone service writer last month that I needed brakes, rotors, replace leaking struts, & replace tie rod ends & bushings, totaling about $2700. I had Meineke check all of these items. Your mechanic & service writer recommended replacing the brakes, but said that the rotors were OK & didn’t need replacement, the tie rod ends were okay, & the struts showed a minor leak, not affecting the suspension, & requiring monitoring, but not immediate replacement. Your employees’ honesty saved me about $2200, cost Firestone a steady customer, & gained you a new & satisfied customer.

Da
Review №6

They repaired my CV in such a quick matter. Called other shops and none had the ability to take my car on short notice. Joe was awesome

Ks
Review №7

Great service! They did good quality work fast for a reasonable price.

Xh
Review №8

I dropped off my car to get an alignment. When I went to pick it up and pay, I requested the alignment report and they stated they didnt print it out. I demanded report, stating I needed it. They said they shut down the computer and it lost the data. I kept arguing with them till they turned on computer, and brought me in back to view report. They blamed it on printer not having ink. I took a photo of the report, and they made NO CHANGES!! ALL alignment specs were exactly the same before and after the alignment. They all gave me attitude and were extremely unprofessional during the whole ordeal. Demanded my money back which they finally gave me a refund. Attached is alignment report showing no work was done. Additionally, they insisted I get new tires, which I had purchased new brand name tires two months prior. These guys really are crooks.

Ro
Review №9

I went in for an aftermarket muffler change today, Rafael did a professional job! Very satisfied with the service and quality work.

Gl
Review №10

My visit to this shop was so amazing. They were friendly and kept me informed of the progress in repairing my vehicle. The pricing was fair and not to expensive either. My experience here was great and I recommend anybody to come check them out, trust me you will be satisfied with their service....

er
Review №11

Ask for Joe hes the best. very helpful honest and straight to the point

Ma
Review №12

Great service, very friendly and accommodating staff. It is always a pleasant experience with Joe and his team, great guys and very knowledgeable. Thank you!

Jo
Review №13

Joe is excellent when helping you with what you need I remember him from 2nd and Pike he goes above and beyond it was a pleasure seeing him at this meineke

Ka
Review №14

Went in for an oil changed....realized I needed an inspection on memorial day. weekend...Joe was very nice and proffesional and took my car in at 9:00am even though he was very busy my car was done oil changed and inspected in 2hoursAt a very reasonable price....I will be going back very soon....to get other things fixed on my car ...Joe is honest and trustworthy and his prices are very reasonable...I will also tell all my friends and family how good his work is .Thank You... Karen Gallagher

Az
Review №15

The worst place ever. They are liers. Cheating people for money

Je
Review №16

I took my vehicle here for an inspection and they were able to bring me in at a reasonable day and time. The service performed was done at a reasonable time. I used a Groupon for the service however this did not include the $8 fee for the sticker. I would highly recommend this company for service. Office is clean as well.

Od
Review №17

Great customer service, it was fast grimy oil change.

De
Review №18

Great customer service and quick car service. A++

Br
Review №19

I needed to get my catalytic converter welded back on and they took me 10mins after I called and got it welded back on within 20-30mins

er
Review №20

Joe was great and informative, he explained the problem my car’s AC had and how they fixed it. Very quick and affordable.

Jo
Review №21

Bought a Groupon for a full synthetic oil change. When I came to pick up my car, I had to pay an extra 5 or 6 dollars. Not a huge deal, just annoying that they don’t include all costs in the Groupon voucher you pay for. Besides that, Chris was very nice and helpful. Oil change took about an hour like they said it would. I’ll probably be back.

Ja
Review №22

They did a great job and at a fair price. Car is running great.

Ke
Review №23

Very bad service when you order from Groupon, they charge you more. I do not recommend this place

Su
Review №24

Dont go, owner changed

Ce
Review №25

Very good for me I haven’t no complaints!!

Ma
Review №26

Best Meineke location I have ever visited! They did not try to sell me something I did not need. They clearly explained my options & gave me a fair price. The guy in the office was fantastic...grateful to hear his military stories & grateful for his service to our country.

Kr
Review №27

Always fast and responsible work done here. Been going here off and on for 30 years! Trustworthy.

Sh
Review №28

Very friendly, professional and answered all my questions without hesitation.

Ni
Review №29

Everything went well they are very respectful and the price was reasonable. They explained everything to me and my truck sounds great.

Id
Review №30

Professional, quality service at reasonable prices.

Eu
Review №31

Worst quality.Cheating people for money.Changed new rims and air leaking, they asking more money to fix new rims and tires.Bad Alignment and still didnt going straight!!Will never use that place again!

Tr
Review №32

Joe got me in as fast as he could for my inspection/emissions. He could of easily turned me away since the shop had an insane amount of cars to inspect due to the virus. I was very pleased with the work and the price. Will be going there for all maintenance for my SUV.

Ol
Review №33

Working at an adjacent shop, we knew that this location did very good exhaust work. So when I was in need of some exhaust fabrication, I knew were to go! Ralph is an artist with a welder. He understood exactly what I wanted & made it a reality.Kudos to everyone at the Northeast ave Mineke!

Am
Review №34

It was good

Wi
Review №35

Staff is very helpful and knowledgeable. It was a pleasure and they didnt try to over sell.

Co
Review №36

I seem to have came at a perfect time The guys got me started soon as I arrived Chris was very friendly I will definitely come back

Ti
Review №37

I am grateful for repair shops like this with honest feedback and advice. Chris looked at my moms truck and gave her honest service recommendations for her truck. She was quoted between $600-$800 dollars’ worth of service, which was not needed for the age and model of her vehicle. I am truly appreciative of the detailed inspection and insight towards other more affordable recommendations that suited my mom.Thanks, Chris!

Ke
Review №38

Service was excellent.

Da
Review №39

The service was quick & customer service was great.

sh
Review №40

Service was handled with utmost professionalism,

Jo
Review №41

Very good staff friendly

Da
Review №42

Good service fast pleasant customer service was excellent

Su
Review №43

Very happy with service 😊

Gi
Review №44

This facility is so professional! They inform you of what services your car is due for but don’t pressure you into getting the services. I had many questions about services recommended and they were extremely patient and explained the pros and cons of getting the recommended services. They informed me there is a profile in my name and I could get the recommended services at the time of my inspection if I could not get them today. They were very courteous and my services were completed within 45 minutes. They’re prices are also reasonable. I strongly encourage making an appointment if you have time constraints. If you are looking for a great mechanic, this is the place to service your car!

Je
Review №45

So professional and accommodating. Very friendly, punctual and I will definitely use them in the future!

Ri
Review №46

Great owner. He really cares about good customer service. A rare thing to find in this day and age. Small business at its best. Trying to meet the neighborhood needs like no big box store can. Why go anywhere else. You will enjoy it too. Try it, you will like it.

An
Review №47

The best place I’ve been to. Chris was very welcoming and ensured my vehicle was tajj J en care of. I’ll be there again!

Je
Review №48

I love coming here after having multiple family vehicles over that last 10 years. Friendly and efficient service.

Ti
Review №49

They have great service and customer service.

Ch
Review №50

Professional and clean service also local

Ju
Review №51

The workers were really polite and descriptive, and helped get my car’s oil and break light changed right away!

Ko
Review №52

Love this place and the people who work here. Great communication. Friendly, helpful and very reliable. Highly refer people to put your automobile troubles in the care of these guys hands. You wont be disappointed

NA
Review №53

Manager was friendly and very helpful. They were not able to do the oil change in the morning but he scheduled me for an afternoon appointment so that I could wait for my car.

bo
Review №54

This was.my first time going there. I used a Groupon coupon. The service was quick, which I loved. I only got an oil change. Told me some things to do to my car that was important. The receptionist and the mechanic tech was very friendly. I will be going back.

Jo
Review №55

Went in yesterday 2/15/20 to have some exhaust work done on my 1996 f150. I didnt have an appointment and just stopped in. Although they were busy, they still managed to fit me in and perform the work I needed to get done. Very professional, clean waiting room and the price was very fair. I recommend them to anyone needing work done on their vehicle.

El
Review №56

For the past couple of years, Ive been going to the Meineke on Northeast Ave for all of my basic car needs (oil changes, state inspections, tire and brake replacements). Every interaction with the employees have been friendly and professional. And they always thoroughly explain what is needed/ what has been done to your vehicle. Its not easy finding people that you can trust with your car, so Ill definitely continue to come back here. *Bonus: They have applied coupons (if available) to the final bill, without even being prompted by me!* -Phuong T.

Ne
Review №57

Great place for doing mechanical work and inspection.Staff are very honest, reliable, friendly and helpful. I am going to this shop for past 6 years and I am very happy.

Ge
Review №58

They were so polite. Everything was done quickly and in a professional manner. I will definitely be going back to them again when the time comes!

Wi
Review №59

I cant speak about all Meineke car centers but the one on Northeast Ave is the best. The guys are totally amazing and honest to a fault. They will test drive your car, put it on a lift and fix only what needs to be fixed, charging the lowest rate in the area. I took my car to different places but this meineke is my new go to spot. I got a Green Honda Civic which is my baby and will only trust them for an honest estimate and a great job at repairing. My mom could not figure out how to install windshield wipers and they did it for her at no charge. Their shop is kind of hidden by Beer Hut but they are definitely worth visiting.. if there is nothing wrong with your vehicle, they will k et you know instead of creating a problem just to make a dollar. I trus those guts completely.

Ka
Review №60

Great place very nice service.

Ru
Review №61

Mechanics 🧰 are like doctors u are on their mercy, I had a great experience today first time at this location, Chris the manager and Stephanie front desk were super helpful and pleasant to talk with. I was in and out without an appointment for state inspection with 30 min. Chris was nice enough and allowed me to use Groupon voucher same day. Thanks for making my day. Will be coming back here again for sure.

ma
Review №62

Quick and professional service

Je
Review №63

Went here after going to Midas on Bustleton Ave. Needed one j hook in the back of the car for the exhaust. Midas wanted $95. Meineke charged me $25. Staff was very friendly and helpful. Would definitely recommend them to anyone.

Vi
Review №64

The staff is very helpful starting from Stephanie helping you set an appointment to the guys working in the garage Chris and Ralph . They inspected my car and installed my front brakes as well . The job they did was wonderful and most of all they did a clean job . I would definitely recommend this location . Great job and that’s why I give them five stars all the way⭐️!!

Wi
Review №65

Great customer service from the start. After making an appointment on the Internet I received a follow up call confirming my appointment and was given my estimated total for my oil service. The service was quick and professional, they brought a couple things to my awareness which will need to eventually be addresed. The service manager is great and very friendly. As one automotive professional to another thank you all for the great service.

Yu
Review №66

Best place to get your car serviced! Staff is very professional and down to earth!! I highly recommend this location!

Pa
Review №67

It was great

am
Review №68

The workers at there were very helpful and knowledgeable

Mo
Review №69

Today was my first time visiting this Meineke Center and I have to say that it exceeded my expectations by far. Customer service is just SUPERB...Jillian was AMAZING!!! She went out of her way to provide me with all the information and help I needed. Shes very professional, very well spoken and makes you feel welcomed the minute you walk through those doors. I couldnt be happier with this place, Ive visited other Meineke centers and though their service is good but never like this, I recommend this place 100%.

Ja
Review №70

Very courteous and good work by Professionals

MM
Review №71

Well run and not pushy as far as services go..UpfrontWith their pricing as well.Its just a very busy shop

Se
Review №72

I needed to add a quart of oil and they were super nice. No charge but smile. Thanks for the service.

Re
Review №73

Great place. Honored my request to have it done same day. Very knowledgeable and made helpful suggestions to future maintenance. Kept price as estimated. Will come again!

R
Review №74

I accidentally booked an appt for the wrong day, but they graciously took me in. Wasn’t a bad wait. Staff is very friendly. I would recommend them to others for service. Thanks guys!

Jo
Review №75

Went in for an oil change. Friendly people, very fast service. I’ll probably be back for my next oil change.

St
Review №76

So I went online to schedule an oil change after driving around for a whole day trying to find a place to fit me in. I chose meineke due to them having scheduled oil change appointments online every hour. I scheduled for Tuesday at two p.m.. when I came back at three to pick up the car the girl at the front told me they hadnt even taken my car back. I inquired as to why, since I made a scheduled appointment and there was appointments given every hour. She then told me the online site never gave them any of my information. Even though I have two emails confirming the appointment. She then asked me how would you like to proceed in an off putting tone. I obviously needed the oil change so I told her to keep the car. I felt she did nothing to make the situation better. My car was done around 345 pm. I got the more expensive package due to my vehicle being older. Gave three stars because they did the oil change two stars off for customer service. In my opinion if the internet messes up something for a customer you should try to rectify and make them happy.

JE
Review №77

Power steering line replaced at a reasonable price and it was done in a reasonable time frame. No leakage now.

ꕥꨄ
Review №78

Friendly, personable people. Serviced my car in a timely manner.

Di
Review №79

Great and very fast service in very difficult situation especially when you have unexpected time to come back home.Highly recommend to everyone

Mi
Review №80

Love taking my truck here. Great people who do great work.

La
Review №81

Such friendly and professional employees. They were very helpful.

El
Review №82

Great fast service as always! Thank you so much, guys! Will be back!

Ta
Review №83

They get you in and out they worked to get me in and they are pleasant

Ch
Review №84

Great customer service and car was finished in a timely fashion.

Ka
Review №85

Love their service and hospitality! Always a pleasure and great affordable prices!!

Jo
Review №86

Your Mechanics,know what there doing,1st class operations,& the price is reasonable as well...Thank You Chris, j Mechanic Mike M.I had State Inspectipo and Emissions Plus Alignment John Z.SouthamptonPA.

Mi
Review №87

This is a great place. Honest professionals that do solid work. I bring my car here for everything.

El
Review №88

I brought my car in for a routine oil change and found out needed, a hub bearing and some other repairs, however only was able to afford so much, the owner & manager and not to forget Jillian worked with me on the price and what I could afford, Chris also offered to get me lunch, I have never gone to such a wonderful place like meineke as I have started going to back in March for what I thought was a major repair! I would truly recommend Meineke - Great customer service !

Je
Review №89

I found a deal on oil changes on Groupon, and it was for this Meineke. I wound up taking both of my vehicles for service and couldnt be happier!! What a bunch of GREAT people!! Starting with Jillian, Chris and Matt in the office and Twizz and Shawn in the shop, Id like to say thank you! You were all professional and helpful and got me in and out with a smile!! Id recommend your shop to anyone who is looking for a clean shop with genuinely nice people! Thanks again guys!

Jo
Review №90

Chris and his crew are awesome, accommodating, understanding, and completely empathetic to the needs, and issues of their customers. They are also honest, accurate, and willing to divde/prioritize the work needed to be done, especially in cases where the customer is in a financial hardship situation. This is EXTREMELY rare in this industry, sadly, yet what makes Chris and his team truly stand out, AND is why I will continue to bring Chris my business, in addition to reccomending this shop to others.

An
Review №91

Learned of this shop thru a groupon offer on a full synthetic oil change. The kind and timely service was well worth my drive to get to them

Sa
Review №92

All I can say is great service and fast !!!!!

Ro
Review №93

I went to Meineke for service after getting recommendations from friends. My toyota had a wobbling issue with the steering and the front desk agent told me that its because of an alignment issue and my tires have worn out. I agreed to change the tires and do an alignment. They charged me a total of $700 for the whole thing and was told that each tire costed $120. But when I checked the price of Yokohoma tires that was put on my van, I could see that Walmart sells them for just $84. Thats a margin of $36 for each tire and making it a total of $144. But the worst thing was, I started getting a noice from the rear side of my Van after the tires where installed and had to drop the car again at service center for 2 more days. But even after that the van was not fixed and they were saying that they cant find whats the issue and its because of aging. The issue was not there when I dropped my vehicle for tire change and came after that. Then they left me without fixing the issue that they created and overcharged for the tire change.Update:I took down the comments posted here after talking to owner who was willing to help and sort out this issue. But after multiple to and forth communication they came to a conclusion that they were not the reason for the noice and the noice would have been there and i would not have noticed it. I made it clear to them that I will take the van to an authorized dealer and fix the noice issue rather than getting it back to them for fixing (which they were not able to identify what exactly was the issue.)They then offered $100 towards a next job or a free oil change initially. I didnt wanted to do anymore major work there again and asked them for 2 oil change instead of the one they offered which was again less than the $100 they offered. They said they will get back and they did get back after a few days saying that they can only provide the $100 service credit and not even the oil change.I really dont want to go back and pay again for an issue that they wont be even able to identify and fix some other issue and again have a new issue (which they will say already existed) and pay for that again. So $100 credit for next job is something they can make up and say they worked for 2 hours and the $100 is gone for analyzing the issue but couldnt find anything.

Ma
Review №94

Professional service. Use them all the time.

Lu
Review №95

Friendly and welcoming staff...quick turn around...groupon!

Da
Review №96

Stephanie was very nice and knowledgeable with my repairs

Ma
Review №97

Great guys here!!

lo
Review №98

My car broke down near this Meineke. Chris helped out coordinating the tow truck and was very helpful throughout the whole process. Im not from the Northeast, but Id recommend this place to anybody in that area.

K
Review №99

Friendly and professional customer oriented staff. Really took care of my car for a fair prices

Jo
Review №100

Got what I needed and Nicole was super courteous! 👍

Information
4 Photos
100 Comments
4.7 Rating
  • Address:9909 Northeast Ave, Philadelphia, PA 19115, United States
  • Site:https://meineke.com/locations/pa/philadelphia-2155/?pid=2155
  • Phone:+1 267-685-9556
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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