Valerie Ulee was amazing. She greeted me, helped me, and answered all my questions. Showed me several options of beds that I was looking for. Very helpful. Ask for Valerie.

After the horrible experience that I just had over the phone with the credit manager. I wouldn’t recommend this store or company to anyone. Please buy your furniture from someone else. The customer service is trash, the furniture is not worth it and overpriced. Unfortunately there are so many people in this country that have covid or experienced covid since it has been around. I happened to be one of them which impacted my financial situation. Not only that but I’ve had an issue with my financial institution that they’re investigating at this time. I’ve called and explained, even apologized. And advised when able to I will make the payment. I was told the payment needs to be made now or a civil suit will be done. Then I was hung up on and they blocked my number from calling back. Definitely not the experience I was expecting to have when I know I’m not the only one who has been impacted negatively by this situation, very frustrated & disappointed. I will never recommend another customer to this store based off this experience. I’ve already contacted the corporate office as well.

Hi everyone, yall know I dont post a review unless its important. Worse furniture place I have every been to. I have bought furniture from many places, but this one was the worse because of the customer service. I paid for a protection plan and a treatment for the sectional and delivery. I was told that I would get my furniture today but the manager said no tomorrow. I said what time she said idk. Im like that is so unprofessional. Im never ever buying anything from them any more. The customer service is trash period. And yes I called the one 800 number, the customer service is trash as well period. I dont even like to write long messages but this was needed.

I would give this place zero stars if I could yell negative stars. What a joke. We waited a month past when our furniture was supposed to be in just to be told when we called that there is stuff on our order that we never purchased. They then could not find our contract when we went down there and still had no clue when we would get what we did order. We ended up canceling.

The sales consultant addressed me upon entering the store in Phenix City, Al with a very calm and pleasant smile and listened very patiently as I told her what I needed. She quickly got me what I needed and did it with a genuine smile. Both sales consultants were very professional and I enjoyed my experience there. I got the item I wanted and a free gift. Also the payments I wanted. Glad I stopped by. Thanks ladies.

Was about to a Chair on July 14th that was marked $56 Regular priced but, saleswoman told me to wait until July 16th between 9-11 am and come back because they had a sale of 25% going on and it would cost less. I was so worried it be sold before the sale so the saleswoman said she would put it in the back & Mark it sold. My husband went on July 16 around 9:45 am to pay for chair and pick it up. He came home with a receipt for a total price he paid for chair of $64.88! I asked why the chair was not discounted by 25%? And the chair had to be ordered and pick up was the next Tuesday on July 21st! What happened here??? Of course the salesperson did not remember our conversation!!! They marked up the chair to $79.99 and said the price charged included the 25% off!! That when I was there on the 14th the chair was $56 on sale that ended that day! So since saleswoman told me to wait until the 16th of July I ended up paying more for the chair and had to wait for it to be ordered!! I was SCAMMED and will never go back to this store and recommend that others don’t go either! “You never know what your going to get”!!!

Wonderful selection! Some normal stuff and some furniture thats a little fun.

This my Furniture stores love it ppls are friendly

Just simply wonderful people. And delivery guys are just as nice. :)

Wednesdi was the young lady who greeted us as we entered the store..very warm and friendly and most helpful..willingly answered our questions and retrieving info on the chair we were looking at and we bought it .thanks Wednesdi..youre the best!!

Best place. And the nicest people

Ill never ask for delivery again. Ive been given the run around for 2 days for items that were there in the scratch and dent area, on hand.

They have beautiful things to choose from.

Very professional & helpfully.

Good service

Great service

FRIENDLY STAFF

Nice