They are stealing money from customers cards. Yesterday I went in and made a purchase and the lady says the transaction was not successful however the money pulled from my account. I called my bank while I was in the store and I was advised the bank is telling lies and no money went through the husband then aggressively yelled at me and before anything got resolved he snatched the hair off the counter as if I was stealing something that should be mine because they saw my statements and they also spoke with the bank who confirmed the transaction was successful As of today I am filing a police report against these rude people!
Customer service sucked, I was followed around the store and was yelled at because I had my cell phone in my hand. They also kept trying to tell me I had no money on my card but then said they only take credit cards. HORRIBLE HORRIBLE HORRIBLE. I see why there is never anyone at their store. They need to be closed down. Worst hair store experience ever.
It was GREAT day NOT to have to shop at OK BEAUTY!!! I think it is the BEST thing I ever done was to leave out of this store with NOTHING. I would NOT RECOMMEND this store to ANYONE not even my WORST ENEMY! I will NEVER EVER step foot back in this store. This a WARNING to all! Do not SHOP at OK BEAUTY. If I could give them a rating of NO STARS I would. OK BEAUTY is the WORST beauty supply store I have ever entered in my life.
This guy legit followed me and my friends around the store as if we were trying to take something! The worst experience I’ve ever had!
I love this store.... very kind people
Service is not good followed you around the products are hard to get too it is not a place you can look around to see what you want
Owner was always nice but I went n with my daughter n she was not nice at all will not be goin back will rather drive to columbus are MIMI s for now on
This place has a little bit of everything its great
They got exactly what you are looking for in hair needs.
Very dry and not helpful! Very cluttered!
Make you feel watched cameras everywhere. Not professionally set up.
They always have what I need.
Followed around the store and stared at! Rude people and surveillance pictures all over the front door, floors and walls. What a terrible place! Do not go in there!
Woman was very rudeShop is very clutteredShop smelledGuy followed me around like I was trying to stealWanted to take a picture of a certain product before I buy and she told me I had to buy the product before I can take a picture.Limited selection of hairPoor customer service
Drove past I must be driving really slow for my phone to be this technical
Terrible service, was followed all around the store, had an awful smell & the owners were very rude & unhelpful
First time visiting. No phones allowed no drinks & they began fussing then told me to get out after 2 steps in the door. Store must be a front for illegal activity
They have a variety of things for ur health & beauty
Ok
Awesome service
Followed around store