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Mavis Tires & Brakes
5370 Riverchase Dr, Phenix City, AL 36867, United States
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Mavis Tires & Brakes
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an
Review №1

Needed a brake light replaced on my way home. Saw this place and stopped on a whim. Service was quick and professional. The office was clean, the customer service was outstanding. Soda machine takes credit cards, clean restrooms, plenty of parking. Conveniently located next to gas/petrol station and Publix. Anthony waited on me and was excellent! Thanks, Anthony!

80
Review №2

Being from out of state, I have to say that this is some of the best customer service that I ever experienced. All of the employees here were very helpful and welcoming. The wait was not long and the employees made sure I was comfortable. If I had to pick a place to come again, this would defiantly be the spot. I am very satisfied with the service that I revived. My money was well spent for this service. Special thanks to the workers Tyler, Tay, and Anthony ( I give you guys employee of the year ❤️) very professional and friendly.

El
Review №3

Needed to check the pressure in my tires because the indicator was on. The gentleman was very professional and fixed the issue quickly. I have also bought tires and gotten oil changes here in the past.They are very professional and polite. 10/10 would recommend to everyone.

Ja
Review №4

Josh helped me with everything I needed today! Really fast and knowledgeable and answered all my questions. Would highly recommend! I’ll definitely be a repeat customer.

Mo
Review №5

I had a slow leak in my tire and went to get three other expectations on my tire and no one could figure out why there was a leak. I took it to Mavis and Anthony and Josh took great care of my car! Definitely will be bringing my car back if I have any other problem.

Gr
Review №6

I went to Mavis previously this year and didn’t have the best experience. I had a bit of a crisis yesterday and ended up back there and they turned my previous experience completely around. Everyone went out of their way to make sure I was taken care of. There were two specific employees that blew every other experience I had with vehicle shops out of the water… I wrote down names, but can’t find the receipt :( (Rodrigo doesnt sound right, but it’s what’s coming to my head) and can’t find the receipt. To the guy at the front desk and the technician that walked me out to make sure I was okay, I truly appreciate you. To the other technicians that also pointed out future things to look out for, I also appreciate you! I will continue to go only here in the future. Highly recommend!

Mi
Review №7

Stopped by and talked with Anthony about mounting some new valve stems on the wheels for my 2011 GTR, dropped my wheels off and he called me back within an hour telling me they were done. Fast friendly service! Definitely recommend. No issues and new stems are perfect. Will also be starting to bring my girlfriends car in for service. Thank you guys and looking forward to doing more business!

Kr
Review №8

I called on Monday, and my car was towed there the same day. They ordered my tires to be there on Wednesday. Ant made sure to stay in contact with me and let me know what was going on with my car. My experience was excellent!!!

Av
Review №9

One of the nicest service’s I’ve had in awhile!! Got the experience with working with Josh and Preacher, and they were lovely. Did an excellent job and haven’t had any issues since. Highly recommend them if you’re having any tire issues:)

Av
Review №10

Needed a new hub assembly and alignment, and the service was amazing. Haven’t had any issues since! Tyler and Josh did a fantastic job and definitely will be coming back to have them do all the rest of my repairs.

An
Review №11

Tay,Tyler, Anthony and Preacher was very hopeful and outstanding. Their service was outstanding the next time I am here from SC I will definitely be returning keep up the outstanding work guys . I love the service and the great customer service you guys offered me 😊😊😊😊 Im all smiles now

Ma
Review №12

Jack the tire tech gave us great service and Mavis never charge for air.. thanks guys !!! Great Customer Service

Ma
Review №13

Wonderful customer service every single time. Tire pressure light was on and they checked/topped off all my tires at no charge. They win my heart over every time I come here for service!!

Gu
Review №14

The expertise and professionalism at the Phenix City store is superior, by far, to any mechanic shop in the area. The manager personally comes out of his office and plays an active role to make sure you’re a satisfied customer. I appreciate the way the details of my repairs were explained to me. Me not being mechanically inclined, it was explained in a fashion that I could easily understand. I’ve found a repair shop that I can whole heartedly trust!

Pa
Review №15

Thank you so much Tyler!! I needed prices on some things and he gave the lowest price in the area on struts and tires! He kept me aware of camber wear that I didn’t see. Highly recommend seeing Tyler

ca
Review №16

Fantastic service and won’t break the bank. Josh took time to show us we needed a new tire and told us about their 6-12 month interest free program if we needed to get the tires on credit! Will definitely go back!

Je
Review №17

Very pleased with the services I had done to my car. Josh worked on mine and not only was it in a timely manner, he seemed very nice. Very efficient. Mavis will have my business as long as Josh is there.

Ja
Review №18

Came up due to slow leak in my daughters rear tire.. Moe was able to help me find the problem and repair with no issues.. Thank you for helping

Ma
Review №19

My visit was surprisingly quick considering the busyness of the place. I was pleasantly surprised but I had a reservation so I guess that may have helped the time factor. The staff was very friendly. Prices are comparable for the the times we live😖 They were very informative about my vehicle health. I really appreciate that. I will definitely make an appointment for future repairs. The staff says appts are not necessary but an appt is best for me.😀

Jo
Review №20

Preach and his team are Top rated, best in Phenix City and Columbus. Professionals at the best, never seen a team go so far for fantastic customer service! The Mustang is running like a dream....Go visit Mavis Tire on River chase Rd. !!!

GI
Review №21

I have been going to Mavis since before it was Mavis! The staff at the RiverChase location have always been friendly, helpful and professional and have always worked their hardest to get my vehicles back on the road as quickly as possible. As a working mom, this is invaluable, and to add to that, they are always honest and upfront about repairs and costs. This helps me stay within my budget!Preacher is especially helpful and I am always so thankful to have his expertise involved when something goes wrong with my vehicles!

Re
Review №22

Anthony is the best! So patient and helpful! I had to call him several times and ask questions; each time he was eager to answer my questions and to help me with my situation. Highly recommend!!

Sh
Review №23

Needed my tire pressure checked. Everyone I interacted with was super kind and helpful! Josh is the one who ended up helping me out! I will definitely be back if another problem arises!

Mi
Review №24

Preacher the ..Manager.. has always helped me with everything Ive needed with my vehicles... Hes very knowledgeable on automobiles and what your needs are with your vehicle..Ill always use Mavis in Phenix City... Thank you so much for always training care of my vehicles..

Se
Review №25

Very fast and extremely professional. I’ve used Mavis multiple times for different occasions and they’ve yet to fail. Couldnt imagine going somewhere else

Mi
Review №26

Took my truck in to change some tires, they caught a snapped ball joint and saved me from a whole lot of trouble. Will definitely continue using them in the future.

Mo
Review №27

Thank you for helping with tire pressure issue.. Nice people work here

Ma
Review №28

Employees here were able to squeeze me in last minute to get my oil change. In no time I was in and out with great customer satisfaction!

mi
Review №29

It is good to have honest people to help you and not try to take advantage of you. So I would like to say thanks toTay for the job well done well done.

Ke
Review №30

Josh was very helpful when my wife and I went in to get brakes done. Friendly knowledgeable staff! Highly Recommended!!!

Ar
Review №31

Preacher was able to help with no problems in recognizing my issue. Service was fast and reliable. I will recommend this location to my family

Al
Review №32

Great customer service. Down to earth vibes. They inform and show what your car needs before doing anything to it. Cant forget get about the reasonable prices.

Ch
Review №33

I went to this tire place just for air and received nothing but EXCELLENT customer service from Anthony. He was friendly, courteous and went above and beyond to make sure I was safe. I asked him for air in one tire he did ALL OF THEM!!!!!! THANK YOU ANTHONY AT MAVIS

Ki
Review №34

A very clean and professional business and great customer service

la
Review №35

Always amazing service everytime I go in to see them. Whether its something simple or major they are always there to assist. Anthony you rock

tu
Review №36

Needed a tire plugged. In and out in no time. Friendly and professional service.Last week needed 4 new tires for our travel trailer. Also done in short order and couldn’t be happier with the service and quality of work.They have it going on here!

SP
Review №37

Great customer service they are quick to get your vehicle in and back out to you. I have nothing bad to say about Mavis at all. The people in the front are chill and are real cool people. Highly recommend coming here

Re
Review №38

Clean facility. The staff was very helpful. When I came to have my brakes serviced.. Definitely a family friendly environment!

Jo
Review №39

The guys that work there were super helpful they made sure that I was in and out at a pretty reasonable time! I would definitely recommend this place for anybody who needs Auto Care assistance! Thank you all so much! Update: These guys have become family and good friends professional, knowledgeable and will make sure to take care of you!

Na
Review №40

Store was clean and staff was super friendly. Tyler was great, getting me what I needed and Joshua got me taken care of and back on the road quickly.

L
Review №41

Best place in town! ASK FOR ANT!! He always does everyone right and will take you out and show you exactly what is wrong! We love Ant he should run this place!! Of hes not available ask for the preacher!!💪👑

Ea
Review №42

The Sevice was and is TOTALLY AWESOME. So much so, I have referred people in our church, as well as other of my associates. Preach and Anthony are consistent with courtesy, product knowledge and professionalism. I realized, subsequent to my first interactions with them, that another dear friend to my family had already begun a relationship with their services.

De
Review №43

Stopped by to get a tire checked that kept losing air. Tyler Lenoir was very helpful, found the problem, and had it fixed quickly. It is a pleasure to do business with someone who is so respectful and courteous. When we need new tires, we will definitely be seeing Tyler again!

Mo
Review №44

Thank you for providing such great service!

Me
Review №45

Excellent customer service! Went above and beyond after hours to ensure my family and I were taken care of!

Cy
Review №46

The service was very professional and friendly. As a woman sometimes in auto shops your not taken seriously, this team was great very knowledgeable and prices are fair. Thank you Mavis. God bless.

Cr
Review №47

Friendly and professional staff, very informative, cleared and drained my ac pipes for FREE! I will be definitely be back! Thanks guys!

Ar
Review №48

Best hands down, any issues or problems you have they make sure you’re well taken care of. S/O to Preacher, Ant, and Taco they are they best mechanics.. If you want it done right Mavis in Phenix City is the place to go #PERIOD ! All the experiences I’ve encountered with this place has been nothing but awesome. They are very professional and they make sure every vehicle is up to par as it should be.

ka
Review №49

Great service! Josh and the team were very fast, friendly and knowledgeable. Will start to bring my vehicles for more than just new tires!!!

Co
Review №50

I love their work and the customer service is awesome

Sh
Review №51

Mavis tire has great… no awesome service. Especially employer Tay. I have come to him many of times for my car, he even explained to me what was wrong and what I could do. He never tried to charge me for things I didn’t need. I trust him with me vehicle, he knows his job and takes great satisfaction in it. So for me I will return to mavis and deal with Tay. Thanks for always doing a great job.

La
Review №52

Very friendly and prompt service. Knowledgeable staff and explained all things that were needed for my vehicle.

Bi
Review №53

Excellent Experience!! Excellent service!! any question Mr carter has the answer!! Excellent Service!! Highly Recommended!!

Ro
Review №54

My experience was excellent with this store! Couldnt be more happy! I will definitely return! Nice and courteous staff. Swift and efficient! Corey, is a very courteous and nice young man, and does excellent work! Great customer service and satisfaction from him! 5 stars for sure!

St
Review №55

Thank you Mavis! The tech in the shop called Tay was very informative. He explained what was wrong with my car and how it all works together so that I could understand why I needed the part. I must rate his customer service at 5stars because I get so annoyed by car shops taking advantage of us women just because we dont have thorough knowledge of car care but Tay isnt like that. He gave me reassurance that my car was I good hands so I will always make a personal request that he works on my car! Thanks Tay!!

Br
Review №56

They did the work in about 45 minutes, where as everywhere else was wanting me to wait 3-4 hours! They also were very competitive with pricing and gave me the best price out of 4 places in the area. This was my first time using Mavis and I am very pleased and will return with all my tire needs! 😊

Da
Review №57

I have been a loyal customer at the Riverchase location for years. I have always been treated with respect and given the most accurate rates and quotes. Preacher and Anthony consistently take their time to explain the best solution for your vehicles. I have had my tires replaced, oil changes, and things of that nature. Even when things feel weird with my vehicle, they willingly look it over to make sure my vehicle is safe for operation. Im in today to get new service on my AC and I have no doubt it will work good as new! If you want quality service and phenomenal customer service, dont hesitate to stop by.

Ai
Review №58

The staff was friendly. When I walked in the manager explained all my work that need to be done on car to me .Made sure I understood the cost the labor. My over all experience was wonderful (preacher) thank you so much I truly appreciate your hospitality

AR
Review №59

I highly recommend giving this place your business. The staff are knowledgeable and friendly and have the best prices in the area. I will be going back.

pa
Review №60

The service was great the work is always awesome will be back again.. highly recommend.

Me
Review №61

Absolute best experience ever! Brandon and his team are amazing at what they do and not to mention incredible at customer service! 10/10 recommend. Will definitely be back to see them!

Gy
Review №62

I had hoped to have a pleasant experience with these guys after reading the positive reviews. And maybe the fellow I spoke with was having a really bad day. He didn’t need to take it out on me though. I just wanted a tire patched until the end of the month. Was planning on letting them put a new set on then. But, instead of listening to me with a modicum of patience, he decided to interrupt me. Then he got snarky with me. Then he yelled at me telling me he had to “go see”. I said never mind and hung up. I have enough bad in my life without being treated horribly. There are other tire companies around. Thankfully.

Et
Review №63

I went in because I was having issues with my truck, josh and Tay figured out the problem and resolved it very quickly. Very satisfied.

Jo
Review №64

Great service and super fast. Josh is awesome

Mo
Review №65

I have a lot of questions and Tyler answers them all efficiently and the best. If I ever ask Anthony questions, he will talk over me and I never have any idea what hes talking about. Next time my car needs serviced, Ill come to Mavis, all thanks to Tyler!

Ke
Review №66

How long does it take to remove a nail and patch a tire? Over two hours if you go to Mavis Tires. One guy writing up service orders and cashing out customers is bad enough, but when hes trying to up sell products and services it takes forever to get in and out. You sit in the waiting area and no one tells you your cars out front waiting for you. The line at the service seems to always be four to five people deep while puts on his charm offensive. To quote Yogi Berra No one goes there anymore or shouldnt.

HA
Review №67

Customer service is here was a 10. Fast, and friendly. You guys work as a team, and get the job done. All positive vibes. They asked questions to get an understanding, and gave a solution. I was very pleased with the service they provided as a team. I came in for a flat tire, and they notice something even more important. My breaks was seriously damaged and needed to be replaced. I know nothing about cars, and needed to know why. A nice young lady didn’t mind going into full details with examples as well. This what you call going over and beyond. Thank you guys!!! I will continue to get my car serviced here.

Ma
Review №68

This place has come through multiple times for my car! The staff is so helpfully and they get things done quickly and efficiently! Thanks y’all!

as
Review №69

The sweetest guys every! Friendly and got air in my tires for free! Thanks y’all!!!

Mi
Review №70

Anthony was very friendly and very helpful when I needed my tires checked and needed a little air. Thank you Anthony!!

De
Review №71

Sooo! This place is AWESOME!!!! I literally got a nail stuck in my tire, I called they scheduled me and got me in right away! They told me everything that was going on and what they suggested that I should do, and I could not be more pleased with the level of service that I received, Anthony up front is a God Sent! I will be returning and my husband and I will only getting our tires from here from this point forward. (And a plus it was sooooo clean in the waiting area as well as the bathroom)

Je
Review №72

Took my car in to find out what was wrong and how much it would cost. They called us to see if we wanted to proceed to fix the problems but we decided to trade it in instead. Top notch customer service. Definitely will return.

Go
Review №73

Great service! Had an issue with some tires put on by another place that I didnt trust they would fix correctly. I drove into Mavis Discount Tire around 3 PM and had the issue fixed within one hour. 10/10 would recommend this shop to anyone (for tires and wheels at least)

Ki
Review №74

Josh did a great job, he was very professional and the service was quick.

Ma
Review №75

I want to applaud this Riverchase Store hands down!!! From the moment I walked in Tyler was so very professional and courteous. Very knowledgeable in his job and made what started off as a bad day end very great!!! The problems we ran into from the insurance agency was then passed over to the store manager(Preacher) he was very, very professional and was able to talk to the insurance company and get everything squared away with no issues because I had NO CLUE(lol) of what to do!!!This is definetely my new tire go-to store!!!! M.Kynard. GREAT JOB GUYS!!!!!!

Ji
Review №76

Great service! Helped with tires and highly recommend.

Tj
Review №77

Great people & great service. Very friendly, fast & efficient

Si
Review №78

Friendly staff and competitive price!! Will be returning

tr
Review №79

The guy preacher is a sell out told a bold face lie infont off the owner about my air conditioning was working in he new it was not working guess black people gotta lie just to keep a job these day the guy preacher I would not trust at al now anthony is a great guy them others lier and cheater

Ro
Review №80

When I tell you this was the best and quickest service ever. I will NEVER take my vehicles anywhere else

Ni
Review №81

Great place to bring your car. They work fast and are always attentive to detail

qu
Review №82

I just would like to say that at the end of the day the manager Henry and Anthony made sure that the service was provided as far as warranty issue. I’m back on the road with new tires. Great service thanks.

Da
Review №83

Amazing customer service. We got a flat tire on our road trip. They got us in and back on the road quickly!

jo
Review №84

Preacher and the employees here at Mavis treated me like family when I needed there help. Will do whatever is best and EXTREMELY honest! You can trust them here

We
Review №85

I had a flat and went there at 5:30 pm with my three boys on the way to soccer practice. I asked if they could plug it or if I needed a whole new tire. They took it and within 10 minutes had it plugged and back on my car. THEY TOLD ME NOT TO WORRY ABOUT PAYING FOR IT! I pleaded to let me pay something, but he said “No, you have your boys with you, y’all go ahead.” I’ll definitely be going back with any tire issues.

Ch
Review №86

Always a great place to come to trust your vehicles get the best service an not pushed into things you dont need. Employees are always kind an always willing to assist you in your needs of your vehicles.The best mechanic in town works for yall, they call him junior. He never rushes to fix your problems cause he believes in doing it right the first time. Its always top quality work done by him.Preacher an his entire stuff always go out of their way to help you get the best deal an do above quality work.

Ca
Review №87

My experience at Mavis Tires & Brakes was amazing! I have never experienced a more professional & friendly attitude & atmosphere from a mechanical shop as I did this one! Preacher, from the Phenix City, AL shop was very professional, friendly and honest about everything concerning my vehicle! I will be going back for more work done to my vehicle all because of the professionalism of its workers! Thank you again Preacher, your the bestest!!!

Ch
Review №88

Had low air in tire and came in while they were busy and got me in and out. As a repeat customer they take care me . Good company and good business.

Ty
Review №89

Mavis manager and employees took exceptional care of my car needs and delivered service in a timely manner. I am so grateful to the amazing staff at this location.

Ma
Review №90

Preacher really knows the how to make you feel comfortable and appreciated on a personal level. Get prices and location.

Mi
Review №91

I needed air in my tire, Andrew assisted me and was very timely and friendly.I highly recommend this place

Tr
Review №92

Personable and patient, this team of folks are a great example of professionalism!

Sc
Review №93

Great place to go. Always quick and very friendly. Highly recommend getting your tires from mavis in Phenix city.

Bo
Review №94

Always friendly & helpful! Great service every time!

Ty
Review №95

Very attentive staff. I felt well taken care of and appreciate this team taking care of my car needs on such short notice. Ill definitely be back!

Ja
Review №96

Mavis never seems to fail me, the service is always fast and efficient. I’ve found my forever mechanic shop, thank you guys so much for your hard work.

De
Review №97

Check my tire pressure for free and provided me air on my tires.

St
Review №98

Friedly, great service and fast, would recommend .

Si
Review №99

Great customer service! Came in for an oil change service was provided In a timely manner

Gu
Review №100

Tyler and josh were very helpful with servicing my car.

Information
35 Photos
100 Comments
4.6 Rating
  • Address:5370 Riverchase Dr, Phenix City, AL 36867, United States
  • Site:https://mavistire.com/locations/phenix-city-al.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 334-384-9090
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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