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Advance Auto Parts
1023 US Hwy 280 By-Pass, Phenix City, AL 36867, United States
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Advance Auto Parts
Comments
Ro
Review №1

You got to love their exact change scam because of the National coin shortage. The shortage doesnt seem to effect surrounding businesses.

jo
Review №2

I was happy to find this was an Advanced Auto with an old Car Quest crew. No nonsense, helpful and friendly. Its a shame Advanced bought out Car Quest, but its good to see its values live on somehow. Ill always come to this location for my MotorCraft needs.

JE
Review №3

I LOVED IT HERE I AM BIG ON GOOD CUSTOMER SERVICE AND THE MAN PEEWEE GAVE IT💯😁🤗

Ro
Review №4

Great customer service and good prices!

Mi
Review №5

Jessica was super helpful with exchanging out a faulted tire compressor. Then she was able to recommend the best windshield wipers I very had. By far this auto parts store business has the best customer service.

Ba
Review №6

Went to buy wiper blades had a good experience they put my wipers on and I was out good job

Na
Review №7

Lady was super nice and installed my wiper blade.

Si
Review №8

Had everything i needed. The staff was very courteous and helped me located all my parts.

MI
Review №9

Great knowledgeable employees, if they don’t have the part.1. They will check which other stores have it and deliver it to that store for pick up.2. They let you know which other auto part store might have them.3. Trouble shoot the issue for you right at the store.-This will always be might Go to auto part store.

Jo
Review №10

Nice staff thats knowledgeable about anything and willing to help you all the time

Br
Review №11

Helpful staff. always have what i need. never too busy.

Da
Review №12

Inexperienced help behind the counter.

KB
Review №13

Had my parts .. Quick stop and go

Ja
Review №14

Great friendly services at a good price

Ta
Review №15

Carr (Tre) and amber are the best. They really helped me out in a time of need. I bought a motorcycle last night, fully aware it would need a new battery soon but not as soon as I thought. They were professional and helpful. The replaces my battery for me with a smile and were very personable. This is the only auto parts shop I will be working with for a long time. They are the best. Go advanced auto parts!!!!!!

Ro
Review №16

This is our go-to place when needing a quick auto part. I had heard bad things about the quality of their merchandise, however I find it to be just as good if not better than the other Auto places locally. Their prices are reasonable, but of course you can always find something cheaper online if youre willing to wait. they do have an excellent app that allows you to order items from the convenience of your home, and then pick them up when theyre ready. That eliminates two trips and waiting.

Mi
Review №17

They always take care of my commercial orders perfectly without issue

Ra
Review №18

Ok. They worker was slow

Br
Review №19

RON Greeted Me With EXCELLENT Customer Service As Soon As I Walked Inside The Store. He Was Very Quick To Stop Stocking Items & Ask What I Was Looking For Or Needed Help With.Thanks Ron! 👍

Mi
Review №20

Had to wait 5 days for a part then it didnt have all parts employees sent core off before my part come in

Da
Review №21

We found the waxes and cleaners we needed and the folks were real nice there. Even gave me my military discount

Ri
Review №22

Very nice staff, and helpful

Da
Review №23

Always have what I need and the staff is very helpful.

Su
Review №24

I had to purchase a battery and the gentleman that assisted me was very helpful.

Se
Review №25

Great place very helpful staff would definitely go back there

Th
Review №26

Very nice. Very helpful

Mo
Review №27

My go to store yess

Ro
Review №28

I went in to buy headlight bulbs and the staff person was responsive and quick. He knew right where to go to get my item. I was in and out in a couple of minutes. And there was no hassling over whether I wanted the cheaper or the much more expensive varieties. I highly recommend I highly recommend it

Wa
Review №29

Good customer service. Always deal with PeeWee. Good parts man

pa
Review №30

Went to have my battery checked the counter guy killed my battery trying to check it then said their jump bow wasnt working and they wanted a$189 for a new battery. Had to call somebody to come get me and when I got the car cranked back up the radio and climate controls are locked never will go to advance auto again or even suggest anyone else should. Very bad services

De
Review №31

The manager came to our rescue. We were broke down at a gas station . A belt broke . He came put one on and it was wrong went and grabbed several belts came back and put us back on the road. Not only that an employee paid for the belt. Awesome people.True meaning of Christmas.

As
Review №32

Great customer service and my order is always ready when I get there.

Ch
Review №33

They know what Im asking for even when I dont know what Im asking for 🤣

ST
Review №34

Outstanding service

Dr
Review №35

Super helpful place

La
Review №36

GREAT customer based place to get your parts. Fast and know their stuff.

Kr
Review №37

The return policy should be posted! They recommended a tool I would need for my car issue, turns out it was too big. Brought it back to the store after only 10 mins with the receipt and the manager refused to give me my money back because the way I opened the package! Awful customer service

Sh
Review №38

Need help on ANY vehicle (give him the year) and Brians your Main Main Man!! He needs to have his own shop! 😀 OVER the TOP customer service!!!

Vi
Review №39

Staff is super helpful. Hands down the only auto parts place Im going to use from now on

Ma
Review №40

They greet you when you come in gives you the reassurance when you have questions about the unknown or you know what you want and just want to get in and out this is a great place to shop

De
Review №41

The counter techs were very nice and knowledgeable. They got me the correct parts and made sure I had what i needed.

Ka
Review №42

Long line with employees talking bs instead of helping customers. As a auto mechanic they were bs ING big time. Things didnt start moving until Joy came back in from lunch

El
Review №43

I got a better battery and alternator check than the other places...thanks

ol
Review №44

Right part right price. 👍👍👍

S.
Review №45

Better battery for the price. Good stuff good staff good prices.

mi
Review №46

Management sucks people who won the counter dont know what the hell they doing dont buy your parts here

c
Review №47

Very helpful!

Tr
Review №48

Lazy is the word. Purchased a battery at 645pm. Picked it up and 728. They stated that it was too late to install a battery. So i bought the tools myself and changed it in 10 minutes. If they were busy, then ok. Im the only person in the store and i guess it would had interupted their joking and playing until 8pm.

Ta
Review №49

Great staff

AN
Review №50

Good price. Low auto knowledge

Su
Review №51

They were very helpful and very nice.

An
Review №52

Paid twice as much as I needed to for a part. Out of convenience.

Sc
Review №53

Employees should be a little more up to speed on the classification in makes & models

to
Review №54

Great Customer Service, friendly Atmosphere.

co
Review №55

I like this advance auto parts place enough that this is the only place I use. Hope that helps 👍

Ro
Review №56

They. Have everything you need for your vehicle. Great customer service

Mi
Review №57

Great selection Great prices helpful staff

C
Review №58

The employees were very nice.

ke
Review №59

Great place for getting parts and accessories

To
Review №60

Costumer service is the worst the girls at AUTO ZONE on 13 street they know how to handle business

D
Review №61

Great service Everytime I go in there

La
Review №62

Great service n helpful staff!!

Da
Review №63

They were very helpful with finding what we needed. They helped us while we were doing the work outside the store and they were friendly.

sa
Review №64

Service is getting worse. Just acknowledging customers seems to hard.

Cu
Review №65

No greetings walked around for 7 minutes before someone asked could they help

Ba
Review №66

Had experienced sales person who was very helpful with a problem we had on the road. Also had the part we needed to remedy! Done and done!

Dr
Review №67

Good prices if you order online.

B
Review №68

Friendly customer service.

De
Review №69

Friendly staff and they usually have whatever Im needing.

Ha
Review №70

Fast. And good help

St
Review №71

Good location decent stay off decent product

De
Review №72

Awesome custom service thank you miss Stacey

Ro
Review №73

Sometimes dont have the parts needed

Fr
Review №74

Best prices around

Mo
Review №75

The online pickup plus discount make this my go to place for auto parts.

Ch
Review №76

They are always so helpful.

ri
Review №77

They had what I needed and assisted in installing.

re
Review №78

Fast and friendly, gave military discout

Ho
Review №79

All good very helpful.

To
Review №80

Friendly knowledgeable workers

To
Review №81

They are very nice help full

Ly
Review №82

Husband couldnt live without this store

He
Review №83

Great customer service.

Mi
Review №84

Great service very helpful

Be
Review №85

Very helpful and courtesy staff

B-
Review №86

Very helpful and knowledgeable.

Ki
Review №87

Awesome and helpful service!

An
Review №88

Ok

Sh
Review №89

Very friendly and helpful

Ja
Review №90

Great prices and availability

Br
Review №91

Great prices

Ma
Review №92

Dont care for it

Wa
Review №93

Find coupon online, place order for pickup and save!

RO
Review №94

Good

To
Review №95

Very helpful staff

Ro
Review №96

Had what I needed with a friendly staff.

sa
Review №97

At least 1 Deceptive employee

D
Review №98

Great customer service

SH
Review №99

Awesome

ma
Review №100

Not bad

Information
29 Photos
100 Comments
4.4 Rating
  • Address:1023 US Hwy 280 By-Pass, Phenix City, AL 36867, United States
  • Site:https://stores.advanceautoparts.com/al/phenix-city/1023-us-hwy-280-by-pass?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 334-297-8882
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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