I was broke down in Columbus, gave them a call. They were short staffed but made time to pick my ride up. The driver said 15 to 20 mins he was spot on. I was able to ride with him to the location of vehicle drop off. The price for the tow was very reasonable. If I need a tow I will definitely call here 1st!

Ive used these people 3 times already. Twice for my vehicle and once for a friends. I called 2 or 3 different people and none of them were available. But Knotts was. Everyone said it would be 45 minutes to 2 hours of a wait. Knotts said they could be there in 20. And they were!! Loaded the car up quickly and drove it to the service station. I am so thankful they were available to help us that day. And the other times as well. I would definitely call them again if I ever needed them.

Chris with Knotts was great! Patient, on time, didn’t increase price when the job got more difficult hauling a refrigerated trailer. Highly recommend them and they will be my go-to in the future.

Very nice people!!! George was very nice and didn’t take long for him to get there! The lady on the phone was very sweet and helpful too, but i didn’t get her name. Definitely recommend !!

I needed to have an old 1972 Chevy Titan semi-tractor towed from a field to a mechanics shop in order to start rescuing it. Carl showed up just a bit early and got things going very quickly. Its obvious he knows what hes doing; he spent more time knocking down the 10 or so wasp-nests than he did actually hooking the Chevy up and locking it down for the tow.Carls and Knotts towing attitudes and commitment to any service, no matter how small or unusual was something you just dont see much these days.Thank you Carl, and thank you all at Knotts Towing!

The staff we as very curtious and respectful to me I really enjoyed my visit

The staff is kind and treated us well when our car had to be towed after an accident. It is also nice that they are conveniently located for someone from out of town to find.

I hate to amid that I needed their service twice this year, but I am glad they exist. Excellent service.

There is nothing fun about being stranded. I literally call Knotts and they were there in less than 10 minutes. The receptionist was nice and courteous and soothed my anxiety right away ensuring me they would be right over. The guy the towed my car was nice as well. Seemed like I’ve known these people forever.

Excellent service! This is the first time I have used Knotts and I will definitely call them in the future! Prompt, professional, courtesy service and excellent price compared to other companies.

Had a very good experience with Chad and Knotts Wrecker Service. Had an early morning collision with a deer. Within minutes of getting off the phone with my insurance I got a call from Chad to verify my location and let me know he was en route. He arrived very soon afterwards, picked up my vehicle, and towed it to my preferred shop 75 miles away. He was extremely courteous and made the whole situation painless. I would definitely recommend!

The only people that I would use is Knotts Recker service. Best people in town.

My experience was awesome all the way around starting from the estimate and ending with the return of my vehicle. My vehicles repair was flawless! Prob best paint job esp when dealing with a pearl white paint. Their customer service and communication skills were par none. Also love the fact that they got done sooner than expected. Kevin, Justin and their staff took care of my car and made it look new again.

So Chad asked, “What is wrong with your car?”I replied, “It doesn’t start.”From then on, he was figuring how to get it to my repair shop.From the time he came, it could not have been 20 minutes before it was on its way.Car isn’t fixed yet, but I am going to get a good night’s sleep bc Chad just took charge.

They came to the accident scene and towed the car. They waited patiently while we decided if the car was drive-able or not. Once we decided to get it towed they were extremely careful since the car was lowered to be sure they didnt cause any damage. Once back at their lot they gave tools to help remove my belongings and even helped cover up the back glass that was busted out so that it didnt cause any more damage. A+++ people and service. Highly recommend.

Referred me to a great mechanic

This place is shady and crooked. They take advantage of people who need help. Seriously consider not supporting this business.

Knotts Collision service has the most friendly employees especially Justin and Jessica. They were very professional and my car looks great. This is my second time using knotts Collision and I have been pleased and I would recommend them to anyone needing service.Great job Justin and Thank you very much

Chad was very professional, on time, and knocked out the tow to Atlanta for me within hours notice. Will definitely use them again.

Ive been very impressed with the entire team at Knotts Collision. They take the time to talk with the customer, get to know you, and even become friends. The quality of their work is exceptional!. I strongly recommend them!

Courteous friendly drivers

Great professional service! Justin Parrish took great care of me vehicle!

Was highly recommended to me. I seen the outstanding Job he did on my car and my sons car.

Very friendly. So ready to help! Highly recommend!

They were very difficult to work with in a time where I needed understanding. In the end after discussing my situation with the police in their lobby, my vehicle and Trailer were released to me but at a rate that was $50 higher than I was quoted on the phone. Be ready to fight to get you vehicle back. There is legitimate reasons to be sure the law is being followed to avoid liability of theft, there is also paranoia.

They came right out to tow my car

This company stole my car after a accident. My insurance company was sending a tow truck out. These people are thieves. I got my reimbursement from my insurance company for the towing and it’s 100 dollars, but the tow company won’t let me get my car. They said they want 350 dollars. This is absolutely criminal. Sad thing is they may be in cahoots with Phenix City Police. I’m still waiting on a call from the Police Chief who I hope will rectify this. If he doesn’t then they are just as criminal as this tow company. These folks are mean Spirited and acted really ugly to me.

Why are you Booting Semi Trucks in Walmart Parking Lot when the Drivers are shopping for Groceries. Why are you Booting the very same Drivers delivering Your Food.

Like the commercial one call thats all

Chad was on time and set me up in no time, after I got started on J R Allan

Always on time very courteous and professional

This company is quick and professional. They have towed my old 4x4 twice and both times they were on scene in less than 10 minutes. They also have the best rates and are the most polite people that you could deal with in this business. A++!

Always easy to deal with and very professional

They fixed my go-kart for super cheap

Great small place just wish I had my car back

Good place good people and great service always call them

Good folks and took Care of our equipment during an major accident! It can always be worse just keep that in mind! They had mess to clean up thats for sure!

Great staff, super courteous! Highly recommended

Very nice helpful people

Their fast and great customer service

The service was great. Thanks

Great people never wanted to go but was in a wreck on 80 was not at fault be safe

Very bad service at this Wrecker Service they wouldnt let me take a picture of my own car cuz it was wrecked and I called out sorry

Great company good people

After dealing with RUDE people all day, Knotts were AMAZING! Very friendly and professional!

I now the owner good people

Very helpful and ecspediant service

Dont take credit cards!!!! Cash only!! So shady!! Its 2017 get with the program!!!

Wonderful !