Excellent customer service & very accommodating. Was able to trade in a last year Tacoma for an upgraded version. The entire process was smooth and quick. Will be going back for my next truck purchase.

Dealing with Rick Escobar as always no hassle and to the Point. I strongly recommend Rick Escobar if you are interested in buying a car here. We have bought 4 cars from him already and have recommended him to 3 friends and all were satisfied.👍

We are very happy with our Toyota Highlander and Tacoma. We have been pleased with the service department after purchases at Toyota of Pharr. This dealership is very professional as well as fast and efficient when handling sales, parts, repairs. They answer questions quickly and get us back to enjoying our vehicles with confidence. Michael and Eddy are great at responding to service needs.

Great sales Department, purchased my 21 Tundra in July, Love it. Came in for 5k maintenance (tire rotation, fluids and air check) said it would take an hour, just hit 2 hour mark and they barely took it in. Spoke to manager Robert Chavez he said they didnt know what happened. Took 2 hours for a15 minute job. Hope this was just an off day.

I worked with Eric Cortez to purchase my vehicle. He was one of the nicest and most professional car salesman I’ve ever had the pleasure to work with. He worked very hard to get me a great deal with no money down for the perfect vehicle for me. His management also bent over backwards to get the deal complete for me. I am very happy with this dealership and my purchase.

Just moved to McAllen and first time at dealership for repairs. My now new service advisor was excellent. He quickly assessed the repairs needed, he got the parts ordered and i returned the next day for repairs. Bill was as predicted as were wait times. Thank you. Looking forward to service from Pharr Toyota

The service advisors are very helpful. I needed to replace my cabin air filters right away, and they accommodated me. The season is still hot, and I need the AC for the long drives. Much appreciated.

Very disappointed. Not the manager Luis, nor Ronnie the sales rep. Have been able to give me a straight answer. All they tell me are lies. First they give me a date that the truck that I want will arrive on Oct. 3rd. Then a week before the date I call them, because I never received an update. They tell me that they won’t be getting it until the 20th of Oct. when I ask for pictures of the truck I see that they ordered the incorrect truck. They don’t even apologize or acknowledge that they made a mistake. They just told me that I have to wait 90 days for my vehicle to arrive. It is ridiculous that they couldn’t get the information correctly since the beginning and be honest with me. All they told me were lies.

Eddie Valdez, my service technician, provided me with excellent customer service. He ensured that my service was completed in a timely fashion. He gave a complete breakdown of my vehicle service report and honest recommendations. Thank you, Eddie!

Toyota was amazing and great costumer service, I was there to purchase my 1st ever brand new car (c-hr) and was nervous about how to go through the process, the team that helped me answered all my questions and went above and beyond to make sure I had a good deal and also made sure was I was satisfied before buying. If anyone else is having the same thoughts as I did Toyota is the way to go. 😄

Mariano was exceptionally helpful and resourceful when helping us select a vehicle for my college student. He was courteous, took his time showing us options, and within a couple of hours we were done and ready in a vehicle at an amazing price! We will definitely look him up in the near future!

Mr. Rick is excellent. He was very patient and helpful throughout the whole process of trading in a Tundra for a 2021 Highlander. We got the best deal at Toyota of Pharr!

Very satisfied with the customer service, very helpful in helping me find the exact car I wanted, Carlos R. was informative and very patient making my first car buy easy and satisfying, will always recommend Toyota of Pharr. 10/10 recommend. I love my 2021 RAV4!

Eddie was of great assistance and very helpful and kind. Went in for my maintenance and they were quick! Appreciate Toyota of Pharr for always having amazing customer service. From the moment I purchased my vehicle Noe was great and now I know that my maintenance visits will continue to be awesome with Eddie. Thank you!

I would like to Juan Cortinas and Robert Chavez for their professional courtesy and expert management of their departments. My special thanks general manager Cal Collins for his excellent management of this dealership my special thanks to Josh Johnson service advisor for conveying my service issue to upper management thank you gentlemen for a positive resolution of a service problem.

Carlos Ramos is a God send is what one of my very close friends told me when I was searching for a new vehicle. She was absolutely correct! He made purchasing a vehicle so easy and knew exactly what I wanted and what I qualified for. Ive always purchased my vehicles at Toyota of Pharr, dont ever have any issues, this time around I hit a road block but Carlos made it happen. Also Thank you to Herman in Finance for being so kind as well. I definitely recommend Toyota of Pharr and Carlos for all his knowledge and kindness.

Rey was absolutely helpful throughout the entire experience. We went in with the mentality to only ask questions but came out with our new family car thanks to his amazing and calm customer service. We didn’t feel obligated nor pressed to close the sale. Thank you, Rey for being so patient with us!!

Always fast and friendly service! Michael D. was a big help and informed me my vehicle had a recall notice that I wasnt aware of. The online scheduling service makes everything smooth and easy.

Michael Devine was totally professional and very helpful. He went out of his way to offer assistance and made my experience a great one. He was friendly and courteous from the minute I got there. Michael arranged transportation accommodations for me. I was impressed with Toyota Pharr’ customer services and will give them a good reputation. Michael was the best!

Friendly, knowledgeable, and great price offered. I was very pleased with service and trust extended to be able to drive car home for a test drive with other family members. We fell in love a purchased next day.

Excellent customer service as always. Provided Uber service to bring us home while our vehicle was being serviced and called us when our vehicle was ready. Top notch service!

Being at a dealership is usually stressful in my experience and the sales person who helped me was able to accommodate to my needs and did everything over the phone . All I had to do was go In and sign, provide some documents and I was out the door with a new vehicle that fit my needs. Thank you Nelson!! and great financial people as well very respectful and helpful.

I was very satisfied with the sales persons! The only thing I did not like was that their inventory was very limited but I understand the reason behind that! They were very professional and were not persistent. They answered any questions we had! It was a very comfortable experience and I will definitely go back in the future!

Amazing customer service from the beginning till we left. Joey Sanchez did an amazing job helping my mother in law to get the best price best monthly payment best rate amazing on her 2019 Tucson. Very helpful very knowledgeable no pressure on hurrying us showed us the vehicle even though it was not a Toyota he knew everything about the Tucson which its was a plus. Very smooth process and mother in law very happy with her Tucson. Thank you again Joey Sanchez and Toyota! Will be looking into a lease very soon! 😎 ask for Joey Sanchez highly recommend him.

I had an appointment during the week for an oil change only. I have now been waiting over 2 hours. Why make an appointment?! The staff are friendly but that only goes so far. Wont be back. Feeling disappointed.Update: Toyota reached out to see how to do better in the future. They validated my frustrations instead of making excuses which was impressive. Im going back tomorrow. Hope it goes better.

Travis Moss is an outstanding leader in the automotive business. He knows exactly what interests the customer and goes above and beyond any other salesman Ive ever dealt with at any locations! I would recommend him to anyone interested in a Toyota! Thank you Travis for an amazing experience!!

I dealt with Nelson T. He answered all of my questions while we moved seamlessly into the finance portion. It was easy.

I am a retired U.S. Army disabled veteran with 20 years of active service, this is the first time I am posting a public comment about Pharr Toyota in McAllen Texas, I recently conducted a vehicle transaction with Pharr Toyota and I want to say I received an outstanding service there, the sales personnel were great, they never pressured me into purchasing a vehicle, the dealership is super clean, I was offered pastries, soda for free, I am extremely satisfied with the service I received, if anyone who is in the market for a vehicle my advise to you is to go to Pharr Toyota, it is worth the trip, a special thanks to Amy Jenson, she was instrumental in solving any issues that I inquired, I want to thank Pharr Toyota and all the kind people who work there, Ive been to many dealerships in the past and this is the first time I posted a comment about any dealership.

Took my 2019 tacoma to Toyota of Pharr for battery problems. Service writer by the name of Jorge Bernal took care of me in the upmost professional way.He advised me he my truck was still under the 36,000 mile 3 year warranty and the battery would be replaced under it. While there Jorge told me that my truck was due for a oil change, so I told him to go head and perform the oil change. I went in at 7:20am and the services were done by 9:00 am. I thanked for the way I was treated by him, telling me not to worry ;that my truck would be ready soon .Ive never been treated by any service adviser like the way i was while Iwas there at Toyota of Pharr.I strongly recommend this dealership to anyone . They took care of my truck situation in a very professional and caring way.

Jose morales did a wonderful job at helping me and my family get a new car would highly recommend him if looking for a new car or truck

Prompt service. Excellent staff. Fast service

I came here to look at a used truck and dealt with Nelson T. He was an awesome salesman. He didn’t try to push anything and was laid back. Everyone I met here was very nice and helpful. Strongly recommend on visiting this dealership.

The Maintance Department of Penske Toyota of South Texas were very efficient, and courteousI had my car completely serviced.In no time. I was really quite surprised.The Service Department appeared to beprofessional, and I was done, my Avalon wasout in less the hour.Billie Cellum

I always like visiting the Toyota dealer because they have always advised me well on what to do when keeping my truck in good maintenance condition. Things are done in a timely manner when I take my truck in. Their customer service is great, friendly and communication is always accurate on things they have to explain to me about my truck.

Purchased my Tacoma with Mike Lankford and had the best customer service ever! He helped me and explained everything to me- Very professional and courteous throughout the process- I will definitely come back and purchase another vehicle with him!

My experience at Toyota of Pharr was awesome because of the salesman Mr. Ricky Escobar. He was very professional, curtious and transparent every step of the way. We were in dire need of buying a truck for my father in law, and because of his work and dedication, he made it happen. Mr. Escobar made the experience of purchasing a vehicle rememberable. It was exciting and stress free. Your company is very blessed to have people like Mr. Escobar.

Great service from Mr. Ed Valdez.Very respectful gentleman too.Thank You,JJ Juarez

I had a 7:20am appointment and I got there early. I was told it would be an hour and a half but didnt get it until about 11am. I was called asking me for my wheel lock tool. I didnt know where it was, the salesman never told me it had locks and I didnt check. They eventually found it in the glove box. I told them about missing screws on both front wheel wells and when I went to pick it up after 10am, my vehicle was still outside waiting to get serviced. Once they serviced it my vehicle was still missing screws on the left wheel well and I had to wait for the technician to get called, show up with the screws and put them on.

Always have great service the people are super nice and are very helpful if I have any questions or concerns, Keep up the good Job Toyota Service in Pharr Tx.🌟

Went in for an oil change. I did have an appointment. Was in and out within 30 minutes. It was a great experience.

Long wait, but worth it. Edgar Cobian is a great, patient salesman. Id recommend him. Very friendly staff.

Couldnt have asked for better service, attention, and consideration. Augustine Flores helped me into a brand new Toyota RAV4 and it was the most comfortable negotiation I had this year. Definitely would recommend to anyone that might be intimidated. Go check em out at Im sure they help you as much as they can.

Service people here are awesome! Eddie is a great guy to take your vehicle to.

Reached out to Toyota of Pharr through the chat feature on their website and quickly got a response back via call/text from Mr. Joe Oliveros. He provided us with all the information we requested prior to visiting the dealership and was very patient and helpful while we checked, test drove and purchased our vehicle. Exceptional customer service!Ms. Mary Jane helped us with the paperwork, and again, amazing customer service! She was very patient as we worked on getting our payment and insurance approved.We felt very well taken care of. Highly recommend Toyota of Pharr!

Great service. They took care of the recall as well as all the maintenance. The representative kept me informed and to my surprise all was done before the work day. Definitely recommend it.

We bought our Camry earlier this year at Toyota of Pharr and were very satisfied. Unfortunately, service is a very different story. I live around 45 minutes away from the dealership. I made an appointment in advance for the first service (on a tuesday) only to find out that even with an appointment it would be a 2.5 hour wait just to be seen. Absolutely ridiculous. Anytime Ive had my Ford serviced they get me in right away and Ill be entirely done in that amount of time. You would think after spending a ton of money someplace, they could take care of recurring service better than this. I shouldnt have to plan my entire day around an oil change. All this dealership cares about is the sale.

Our Salesman Heriberto Luna went above and beyond to help my husband and I purchase our first vehicle (2021 Toyota Highlander XSE). We went in completely knowing what we wanted. My dad had purchased a vehicle with Mr. Luna 2 weeks prior us going to buy a vehicle for ourselves and my dad totally recommend us to go look for Mr. Luna and we don’t regret it at all. He was such a great help by, explaining things step by step, our different options, inputs and outputs. At the end of the day we believe we got a great deal on our Highlander and are completely in love with it! Totally recommend Mr. Luna if you plan on purchasing a vehicle soon or in the near future.Thank you so much!!

Great experience every visit! Very helpful and friendly staff.

It is unfortunate, Toyota being a great brand I honestly will not be recurring onto purchasing another vehicle here because of the service department. I brought my vehicle about 3 months ago with no issue. Changed my tires at another place and the technician suggested me to take my corolla to the dealership since the shock absorbers were leaking oil at that time. At the moment of my arrival today to Toyota of Pharr (since the technicians do not work during the weekends I had to be there today!) I mentioned that a sound was coming from the front area of my vehicle (fact that happened a week ago) the service advisor agreed a few hours of this happening. 6 hours later after I dropped my vehicle there was no fixing at all. Tried calling several times during the day and the service advisor did not answer (I guess he was busy). After a few hours I called successfully and got frustrated since the service advisor mentioned nothing had been fixed again 6 HOURS LATER. I was firstly suggested to go early today to have it ready by the end of the day if possible. Asked for vacations to get this fixed today and guess what…? Nothing was fixed after all. Tried reaching the Manager and he said that they go by what the customer says… really, so if there is no foundings there is no checking out of the box? Then, if the customer ignore motor/mechanics, you will not do anything else AT ALL. I mentioned at the end the leaking which I totally forgot, but again since I did not say anything about it, it was not checked at all. I guess I did not do MY JOB correctly and mentioned something that was not effectively right. I have had Ford, Honda, and finally got a Toyota and never in my life had this type of issues until now. It is indeed unfortunate. There is a huge opportunity in how you guys approach and select the words on how to solve your customer issues.

My experience with Toyota of Pharr Texas was very good because I had a very efficient salesman or helper whose name is Nelson Tippet. Also, Nelson is currently trying to locate other vehicles I would like to buy, such as hybrids or all electric because there are not any Available(not enough supply for the current demand for these types of cars.). I asked specifically for a Rav4 or a Siana, and Nelson responded, “ There are none but I will keep looking and contact you,Mr. Gowarty, As soon as the dealership gets these cars.” I am confident that Nelson Tippet at the Toyota of Pharr,Tx dealership will do so. I trust Nelson Tippet is working on my behalf as one of his loyal customers.

Pleased with the service I received. I felt I was taken care of. My auto received prompt and needed service. They were cordial when they first met me and explained the services in the end. They went over and beyond. Thank you

Would recommend this dealership to anyone! We were coming from out of town and went to sign off and we were off. Quick and efficient! Oliver great salesman!

Excellent customer service at Toyota of Pharr! Every individual we met along the way was professional, patient, and courteous. Special kudos to Noe Gonzalez, who went out of his way to make our vehicle purchases a stress free experience! Vince Abrego in financing was also efficient and transparent. Thank you!

It was a great experience. I was in and out within an hour. The price I saw on the internet was the price it was sold to me the dealership was straight forward no hidden fee or trying to bump up the price nothing like that. I love my experience and I would recommend this dealership to everyone in the valley. The Gm Cal Collins is a great leader and is straight forward with u and takes his time to introduce him self and talk to you. Thank u

Excellent service and awesome environment. Felt like home and was glad Richard helped me get a RAV4. Richard maintained professionalism and care for me when I was there!

Did you know if you trade in a vehicle that still has GAP on it you should get the money back as soon as the vehicle loan is paid off? Its been almost a year and I havent received a dime. Theyre liars and crooks. They keep you in the dark for a quick buck.

Got an 8:00 am appointment for a change oil maintenance - as usual the moment I got my car on the service bay I was approach by one of their employees. After letting him know of of the service I needed for the car, he made some recommendations ( added service that the car may need) and then told that it will probably take an hour and a half for the service to finish.Their employees are very friendly and helpful, from the time I walk in until the time I paid for the service done. Keep up the good work!!!

Very unpleasant experience on purchasing a used vehicle. As a customer, we trust that the service department has assessed the vehicle in a professional manner. Instead, I was handed off a vehicle that not only needed major repair but that is unsafe to drive. I was told that they could not perform a tire rotation, balance and alignment due to size of tires. I requested for maintenance necessary to feel safe and Eli Gomez, Sales Manager refused to fulfill my request. Instead, he only changed a belt and 2 rotors. I was asked to provide them with the tire lock for right rotor replacement, however, I was never given one. When I picked up the vehicle, Eli Gomez, Sales manager did not step out to speak to me as to why he refused to fix and make my vehicle safe to drive. Service Manager was polite, however, Service department is not the best. On a positive note, the finance department is wonderful. Major difference when buying a vehicle out of the valley vs in the RGV. I will never purchase a vehicle in the valley again. Poor work ethic. I am used to being treated with respect, something I did not receive from Toyota of Pharr. Definitely will not recommend to friends and family.UPDATE: Mr. Collins, GM, reached out to me immediately and apologized for the inconvenience. He instructed the Service Department to fix my alternator, do the tire rotation, balance, and alignment. Vehicle was immediately picked up by the dealership the same day. However, the following day I get a call from Service Department, informing me that only the alignment was done as they felt there was no need to balance and rotate the tires. 😲 The alternator was not replaced either and instead, only the battery was changed. At this point, I am not comfortable trusting the service departments judgement. I requested for the balance and rotation but that will have to wait from Saturday until Tuesday or Wednesday and I am in need of a vehicle ASAP either rental, loaner, or demo. On the loud bang when turning my wheels, I was also told that is normal when a truck is lifted. I requested for service to check the bushings and was told that they looked ok. Where they even assesed? (I wonder) So why the loud bang? 🤔 Luckily, I do my research and read up on vehicles, therefore, I know a bit of what questions to ask. I feel bad for the people that dont know any better.Mr. Collins, THANK YOU for trying your best in making customers happy and solving any kind of issues! However, ultimately, its up to your employees to do what THEY think its best and not follow your requests. 😔

Excellent overall service, special thanks to Service Advisor Michael Devine for ensuring service was completed in a N reasonable timely basis.

I’m updating my review. Mr. Roberto Chavez has been amazing at turning my bad experience into a positive one. I will update photos when the vehicle is repaired.

Amazing Visit!!! Mr Eddy did an outstanding job, he explained in detail what the maintenance program is all about. KEEP UP THE AMAZING CUSTOMER SERVICE MR EDDY!! 100% Recommended

We have had Agustin help us throughout the years. He is our go to sales person. We would highly recommend him.

I highly recommend this place. They will help you out to get the best price and apr. I had gone to Subaru for a wrx and they were extremely rude and denied me.I came to Toyota so see if they would take my business; I went home that same day with a beautiful Audi S3. So far I am in love with this car 😅

Went in for service and they did a great job. Hassle free! Drop off, pick up and done in very timely manner. The employee was very helpful. Definitely would recommend.

The service person did a thorough job of checking out my vehicle for its 12 month maintenance check. They were professional and courteous.

My salesperson Noe Gonzalez was truly amazing!! His customer service is like no other! 5 STAR! EXCELLENT!! This dealership has been an excellent experience for my family! The moment I stepped into the facility I experienced great leadership by everyone especially salesperson Noe Gonzalez. Herman in the finance department I also want to Thank You! What an excellent team! I highly recommend Toyota of Pharr! I am one HAPPY client with my Rav4! 🎉🤗

Fast and friendly service. Everyone at Toyota of Pharr greeted me with a friendly smile. Thank you everyone for making my experience a great one.

Excellent, professional and prompt service. The gentleman working service are fantastic human beings as well as exceptional Toyota employees. Pharr Toyota, take care of them.

Took my Tundra in for scheduled maintenance plus a cosmetic issue. Was immediately taken care of by my service advisor Mr. Bernal. The cosmetic issue required for a part to be ordered. Not only did Mr. Bernal have my vehicle serviced and handed back to me within the hour, he went above and beyond call of duty and was able to obtain the part needed to fix my cosmetic truck issue as well. Thank you Toyota of Pharr for having a dedicated employee like Mr. Bernal taking care of customer issues. Definitely be back for future services.

My representative was very attentive and cordial. Excellent.

Eric Oviedo was amazing in helping us and got everything we needed. Things ran very smoothly and helped us out exceptionally well! He made us feel welcomed and overall our experience was a great one! Thank you so much Toyota Pharr!

Great service. Excellent staff & fast process. Definitely recommend for anyone looking to finance/lease a vehicle.

I ordered my Prius Prime on the phone with Travis Moss after building my desired car online. The car was exactly what we ordered and we weren’t pressured to add anything on that we hadn’t specified. The auto arrived amazingly quickly and we were able to complete the purchase in 2 hours.

Noe Gonzalez is the sales person to go with. He went above and beyond to get me my dream car at a great price! Highly recommend buying a car from this dealership!

It is always a great experience at Toyota in Pharr, Texas. They always offer the best ratings that im looking for, and love the way they show you what they recommend. Reyes Ibarra and Rosendo De Leon did an Awesome job showing me different vehicles and also in the financial part comparing prices. I left Toyota with a brand new truck. Absolutely love it!!!

Place is friendly. Eddy helped me out and he said it would be 1 hour for my oil change but I was out in 40 minutes! Fast service especially if you go in the morning!

The sales expierence was great but the after was horrible and i am extremely disappointed. I took my vehicle to get serviced due to tire pressure that kept showing on vehicle. Last week the car was taken for same issue and they said it was due to weather and there was no nail. I took it back today and there is apparently a nail now and tire could not be repaired. Eric Johnson is extremely rude and unprofessional. We requested to speak to a manager and he failed to answer phone calls.

Very fast professional staff. Once service was done everything was explained in detail.. Great service

Great service! Great time, in and out and scheduled.

I have been trying to contact parts department the entire morning, I got transfered about 6 times and still no one picks up.

I rarely post reviews, but I could not bypass the excellent customer I received from Joey Sanchez, Internet Sales Manager. From service to pricing to quality and total ease of the whole process, this place did it for me. This was by far the easiest car buying experience I’ve ever had. I will no longer be traveling to Austin or San Antonio in search of a better deal. I had been to every dealership in The Valley and was quiet disappointed with the treatment, lack of customer service, and courtesy . I highly recommend for anyone to make this dealership the first stop when you are looking to make your next purchase.

Had an amazing experience going to get a new vehicle. Thanks to Bruno Gama and Juan Martinez who helped my family and I getting us a KIA Soul. Would recommend this place.

Michael was very helpful. Toyota did excellent job fixing my truck. They gave me a good fair price. Toyota provided Uber ride to and from my home.. It was a very good experience.

Amazing service! Carlos was professional and super helpful! Walked out with a new vehicle and a great experience.

I wanted to thank Noe Gonzalez and Vince Abrigo from Toyota of Pharr for taking great care of us with the purchase of my son’s Toyota 4 Runner.From the second we arrived, Noe Gonzalez took care of all our needs. He was very attentive and truly listened to what we exactly were looking for in a vehicle for my son.His expertise and professionalism were greatly appreciated!Vince Abrigo’s attentiveness to detail and professionalism truly made our signing off on all the paperwork a pleasurable moment!These guys are definitely a 5 Star organization!

I made an appointment and I still wait 2 and half hours for a simple oil change mmmm

Primarily visited dealership for factory maintenance and I walked out with a brand new vehicle. Our salesman, Heriberto Luna, went above and beyond my expectations. The best experience Ive had at a dealership. He works very quickly and is very helpful. You can tell he loves his job and is a man of his word. I would highly recommend him to anyone in search of trading in/buying their vehicle.

The entire process was quick and everyone was very friendly and knowledgeable. Thank you Edgar Cobian for your courteous help and assistance. Loving my Toyota C-HR! 🙂

Our service technician Derek was very helpful and went above and beyond to make sure our tires were safe enough to drive. We just went for a nail in our tire and he had 2 tires replaced that we weren’t even aware of the tears in them. Thank u Derek for your help and great customer service

Always great customer service. I used there service center to do vehicle maintenance on my old Tundra then bought a new Tundra from here a few years later. After negotiating was done, I was in and out of financing department within 30mins. I have always experienced great customer service at this Toyota dealership.

Excellent customer service, no hassle, minimal wait!!!Eddy was an awesome service consultant... Definitely recommend this Toyota & Eddy as a consultant

Ordered part for my Tacoma. Got the part quickly. I didn’t now the name of the part I needed. Explained over the phone to service tech. He knew exactly what I was talking about and ordered correct part for me. Thank you Toyota of Pharr

Id give them no stars if the option was there. Horrible service. I will never do business with again. Ive purchased three cars from this dealership and they dont honor customers loyalty. I will tell family and friends about our experience there so they too can turn away from that dealership and buy cars elsewhere.

Eddy Valdez did an amazing job! Create customer service!

I had such a great experience with Toyota of Pharr & it was all thanks to Noe Gonzalez.He was excellent. He helped me get the car that I needed at a price payment I could afford and I very much appreciate it. He was great at answering my questions since the start & keeping in mind my budget. This is the type of customer service I was hoping for when I chose to come to them for a new vehicle. I hope we get to work with Noe again in our future Toyota purchases.

Very unprofessional, Eli manager hung up on me while I was giving the VIN number to look up a vehicle, he literally said “sure ill look it up… beep beeep beep*hangs up* ”Horrible experience, I would not recommend.

I just bought a Toyota tundra 2021 I had a burned blinker on front driver side. I took my vehicle yesterday at 9:30 AM and they could not find the problem at 3 PM finally They find the problem. But they didn’t have the part! I had to pick up the vehicle take it home. next morning I was able to just go to the Advance Auto and buy the bulb for $7. The vehicle is under warranty they did not have a light ball to replace. This service manager was very unfamiliar with the vehicle did not really understood how to troubleshoot and I feel sorry for him to be in that position. I don’t even know what to do if there is something seriously wrong with the vehicle next time. I may have to take it to San Antonio or Austin.I don’t believe any of the reviews in here. I think these are all done by their web master and some of their own employees.

My experience buying a corolla was very smooth. The service reps Eddie and David are always very professional and courteous. I will happily work with this dealership again.

Mr. Eddy Valdez is the go to rep... hes got top notch service and communication. Hes knowledgeable, quick, full of energy and made it a great experience overall!! He truly deserves a trophy, but i guarantee hed rather have a 10lb bag of potatoes, anyday...

Cool they have plenty of service advisors, big waiting area with free water and coffee and free uber both ways while your vehicle is serviced! Just their services (maintenance) are not cheap. They should send coupons or discounts every now and then.