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Ace Auto Body And Service Center
42 S Market St, Petersburg, VA 23803, United States
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Ace Auto Body And Service Center
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Ar
Review №1

I was in the Ft Lee for area for school and I tagged a pole in downtown Petersburg and this shop was recommended to me by several people. They did a awesome job. Donny and his guys were great. He Explained everything and walked me thru the process step by step. My truck came back looking better than when I turned it in. I highly recommend this shop. The price was very reasonable and affordable. Keep up the great work!! Before and after pics and what I hit as well!!

Ev
Review №2

Half ass work but I guess you get what you pay for. A simple bumper paint and install... Bumper is a different silver than the car. I not only emailed how I wanted the bumper to look, I also came in and showed them personally. They still did the exact opposite.. And the worst part, the inside of my car was disgusting upon picking it up. Dust and dirt Everywhere... Just terrible... Never again

Ro
Review №3

They did an awesome job on my hood of my truck. Ive dealt with them in the past so they were my first choice when my truck was vandalized.

Na
Review №4

I got my car repair 2 weeks ago. Donnie and Sonnie I appreciate their services very nice gentlemen. I had no problems. Very reasonable price I was given. I highly recommend them great service. That was my experience!!

Ir
Review №5

Took my vehicle in at 9am got a call at 2:15pm my vehicle was ready for pickup. Everyone else gave me 3 day time frame for repair. Donnie, said he would take care of me/vehicle and he did thank you. I give you 100% plus will recommend you to friends and others 5 🌟 ⭐

Ca
Review №6

They just do great work period! An old car becomes new again!

Ju
Review №7

I came in unannounced about a year ago, and my service guy’s name was Kenny. He was the most honest and fair mechanic I’ve ever met. I came in for an overheating engine and all he had to do was give me a new water pump. It priced out extremely fairly and if I didn’t live so far away, he’d undoubtedly be my go-to guy! Highly recommend.

An
Review №8

These guys and gals were thorough and super communicative throughout my entire experience with them. If I ever need work done on my car, I will for sure bring it back here!

Ca
Review №9

The owner of this shop is a longtime friend. He treats me as fairly as he does a stranger and is very courteous to everyone. I love how he has family working for him along with other great people!! I had a new to me Tahoe painted by them and am extremely satisfied with how it turned out!! I recommend Ace Auto Body all the time and will always be a customer!!

TT
Review №10

Took mar car to Ace to have my insurance repairs done. They definitely live up to there reputation. Great job, ahead of schedule and great service. I am so happy that I took my car to Ace and not where my insurance company tried to make me take it, thank you Ace.

Sk
Review №11

I took my wrecked 2018 Toyota to Ace for repairs. Awesome job, Looks like new, and they saved me soke money - Wow! Very very nice and professional, highly recommend!

Hi
Review №12

Took my car to Ace and was more than satisfied, only took 3 days and the crew was extremely professional and nice made me feel important like what I thought mattered, they beat the price of other body shops I took it to and had it done faster than predicted. The owner was super nice and helpful, also I payed $30 extra and got my car detailed and shampooed and it came back looking way nicer than when I had left it, 6 out of 5 I recommend ace and the team!

Ch
Review №13

This shop did a great job on my 2007 Toyot Tacoma. I had the entire truck repainted and black none the less. Very affordable and did am outstanding job. They are very professional and great at what they and fast. Thanks again Bobby and Donnie at ACE for bringing my truck back to its former glory.

Ka
Review №14

DO NOT TAKE YOUR VEHICLE HERE!!!!! My husband was involved in an accident in my van and instead of going through an insurance suggested place, we took it here because they could get it fixed faster. Big mistake! When I got my van back, I was horrified. Its now two different shades of silver on one side and its very obvious! Theres paint all over one of the door handles. Theres visible glue everywhere.. I could go on and on. Whats truly upsetting is that we called them multiple times after we had gotten it home and really had a chance to see everything that was wrong and they NEVER called us back and wouldnt answer our calls. I would have had a lot more respect for them had they done the right thing and called back, offering to look at what we were complaining about. I can tell you if they saw it, they would want to fix it because it just looks like poor and sloppy work.

Ch
Review №15

Brought my car here for some repairs about 4 years ago, had a small warranty issue. They were surprisingly understanding and cordial. They went above and beyond to fix the issue right away, id recommend this shop to anyone.

Va
Review №16

Good fair prices true what they day you pay for what you get

Ja
Review №17

Had to best customer service experience hands down!!! Great work! Car looking like new! Within 10 minutes of walking in for an estimate, enterprise was pulling up with a rental car after being told by the insurance company I couldnt get into one that day!! Thanks you guys!!

Ge
Review №18

We got it an accident in Richmond. We live about 3 and half hours away from Richmond. Erie insurance recommended taking it to them. Had no reason to not trust the word of the insurance company. Had the 2015 Dodge caravan black towed and went home. Several weeks later they called and said the car was finished. When my wife went to pick it up the check engine light was in. She asked about the light and was told it would go away after driving. Once she began to drive the car would not shift past 3rd gear. She was told that the mechanic wouldnt be in until Monday. This was on a Thursday. She had no choice but to drive considering we didnt have the rental and she had all 4 kids with her. She drove the 3 hours home. The next day I got home after work and looked at the car. We called erie ins back and explained what happens and we ended up taking it to another body shop near our house. We got another rental car. And the new shop fixes it. They forgot to put trans fluid and didnt connect a sensor for the trans. They gave it back to us extremely dirty. And also had addition damage that wasnt there when we dropped itofd. Worse service and ever. Paint on the bumper that as fixed is now peeling very badly. I have been in the auto industry for many years and this by far the worst body Ive seen .

ho
Review №19

Took my truck here because everywhere that USAA recommended couldnt work me in in my time frame. This crew said they could make it happen. I was expecting 2 or 3 weeks. It took 4 days! Great shop, great people.

Ti
Review №20

I paid Aces Body shop almost 4 grand June 12 2020 to fix some dents and paint the car 2 tone...I was given a 3 week estimated time of when my car would b finished...its been almost four months ...every time I call they LIE and say”it’ll b done in a couple weeks”...”we should be Done with it by the end of this week”...after calling and not gettin a response or call back I stopped by...not one thing on my receipt is complete after being told two weeks ago I would have it by the end of the week Reginald Davis 89 caprice

Be
Review №21

They do good work with you if you on fixed income they didnt hounf me for my money tget allowed to pay what I could until tge bill was paid. i would used them again if i have too

Je
Review №22

Third time is a charm. This is the third time i have used these guys to repair my vehicle and once again the did an outstanding job.

Wi
Review №23

Extremely good craftsmanship. Quickly able to provide fair quotes for repairs. Short turnaround on work completion. The owner of Ace, Bobbby is a good man.

Ma
Review №24

Great experience with the staff at ACE Auto Body. I had a simple repair turn signal light and light body work needed repaired after hitting a deer. I was able to get the estimate after I got off work at 5pm since theyre open until 7pm which saved me a lot of headache. Even when they found there was more damage hidden after getting into it, they went ahead and fixed the issue for me and kept me informed. They even worked through a big snowstorm to make sure the work was done when it was scheduled to be completed. I dont know of many shops that wouldnt have delayed the work for a couple of days. Robert helped make the entire experience pleasant and as easy as possible. I really cant say enough good things about this business and their staff.

Sa
Review №25

Ive been coming here for about 20 years and never have I been disappointed. I just recently took my 2016 Tahoe up there and got a few things worked on and a paintjob. Came out spectacular as I expected

Br
Review №26

Good service & good prices

Au
Review №27

Stop by to see if they could fix my car and the young man was very helpful, told me to call my insurance for claim number to get started cause I never have been in accident which a dear hit my car he was polite compare the others I talk to gave me the run around he just took my information and leave the keys and call me when done I like that straight to the point getting the job done thanks ace

Te
Review №28

Great service, professional work, finished on time. I would highly recommend these guys to anyone!

Tr
Review №29

Quick return of my vehicle great service very polite and caring employees. Best prices around me

CL
Review №30

Awesome real great customer service

Ja
Review №31

Did a great job on the wiffy car.

Sa
Review №32

The employees were extremely friendly, and the work came out amazing. This is the place to go

Mi
Review №33

Work halfway done, bad customer service and over priced. Unprofessional and rude. Sticking to Macco!

Su
Review №34

Just moved around this area recently, and this was surely a good first choice to take my 2011 Dodge Durango for a Paintjob. It came out eye catching.

Ra
Review №35

Work came out nice, got the car back cleaned inside and out. Very satisfied

Da
Review №36

Took my 2016 explorer to these guys to get minor damage to the door fixed. Dropped it off in the morning and picked it up after work. Great job!

Ti
Review №37

Only body shop i ever go to, been going here for 30 years. Never had a problem.

Mi
Review №38

Everyone there is very professional and the work is excellent.

As
Review №39

Robert provides great customer service,, was honest will me and didnt try to rip me off like other body shops which I will not mention . Price to fix was very reasonable .

P
Review №40

The owner of this body shop was extremely nice and i would highly recommend them

Mi
Review №41

Great work for an affordable price. Highly recommended.

Da
Review №42

Very fast body shop. Dropped off Monday, done Thursday.

ba
Review №43

Very nice place to get your car fixed

Ju
Review №44

Do decent work for a affordable price. Works are very friendly.

ed
Review №45

They do great paint jobs

Ju
Review №46

They do good work for a fair price.

To
Review №47

Great work and great staff. Rob will work with you

J-
Review №48

Great job! Great prices.

De
Review №49

Friendly, good customer service, excellent work

Ta
Review №50

My 2016 vehicle was taken by for bumper repair by my Son. When I went to pick my car up, paint residue was on other parts n reflector which shouldve been included in quote was not repaired. The day I picked it up I was told they would call me with another quote for the reflector and I never heard from them... Rushed work and no customer service.

ka
Review №51

The pictures do not look like the place and their work is even worse. dont believe me. find out for yourself.

vi
Review №52

Great attitude, helpful staff, courteous, family oriented

Ch
Review №53

Honest and affordable.

Ak
Review №54

Great business

Information
79 Photos
54 Comments
4.3 Rating
  • Address:42 S Market St, Petersburg, VA 23803, United States
  • Site:https://petersburgautobodyandservice.com/
  • Phone:+1 804-451-3438
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto radiator repair service
  • Auto repair shop
  • Auto restoration service
  • Brake shop
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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