Love the cleanliness and organization at this auto zone location their new manager Erik is very helpful. Will definitely make this my home store!

This store is well stocked with my needs and the staff is always helpful especially the manger Erik who is always willing to answer my questions and help me with my needs.

This store is under new management and they are very customer servis oriented with very nice and friendly staff. They dont cut corners and installed parts I bought evan tho he was busy.

Super helpful, every time I need something for my car. Great customer service.

The employees there are always helpful and theyre good to my dog. Its the stuff like that that makes a difference with businesses today. keep up the good work

Excellent service the young man helped me find appropriate chains for my vehicle so I could safely cross the snow impacted I-5 freeway

Never called after pre paid part.

Tech was very knowledgeable and very helpful. He (Ethan) installed the battery on our car and provided useful information about battery care. Certainly went the extra mile. Twice I had been to this store and each time, staff was extremely helpful. This is now my store of choice for car parts, etc.

Vallejo store on redwood is the ships. The guy didnt care. I told him what I had, needed, he sold me an electric radiator fan that didnt fit my trk. Causing me more headache then I already had with the over heating vehicle. The store in Pacheco is way better. They always get me what I need. I give them a 4.7 out of 5 ☆..

Absolutely excellent, generous and skillful service!!! The manager, Joseph Ripoyici, was so helpful and thorough!!Big thanks to him and autozone!

One person working there when I was there, gave me quick service, took me to the part I was looking for, very polite

I forget the Manager’s name but he was amazing. Extremely patient & just as helpful.

Barley was really helpful in telling me what oil I should use in my 2001 dodge neon coupe. He also educated me on spark plugs. I left with a big satisfaction that he gave me the right information and that he was a knowledgeable guy. He even broke down the way oil is weighted by and offered the manufactures recommendation. All in all he was a nice sounding young lad and he made me very happy. I will be back next week so that Barley can check my check engine light on my 2001 dodge neon coupe. Thank you, He gave me the auto zone experience .

Good customer experience. Thank you for your help.

STELLAR STELLAR STELLAR JOBBB To my main man Marcus. What a great guy, first of all he looked up dip sticks for my 2004 dodge neons. Secondly, he gave me valuable information on coolant and set my mind to ease. Thirdly, he was as smooth as the coolant that I used to flush my car. Honestly, great guy. Super patient guy and he really got me in the zone. Big thanks again! Love this guy and love this store! 10 out of 10

We just returned home from a family vacation down South and were so tired and frustrated when we woke up to find a flat tire on one car and a dead battery on the other. We jumped out car and brought it directly to the Petaluma store where we found the most knowledgeable and respectful associate, Ethan, who helped not only get us the battery within 5 min but also replaced the old one. When you have had a bad day.....at least you can go here and leave with it being better. Thank you Ethan.

Always Great service

One of the men working. I felt treated me like a girl that didnt know what she was talking about. Ha! I did. He did not. So I showed him that I did. He changed his attude.

Fast friendly staff

Excellent location. Employees were very helpful, especially Ethan.

Friendly staff helped me find what I needed right away for a bumper repair

While they are helpful when it comes to helping us find the right items, they didnt bother helping with installation. This despite me calling ahead to confirm that the installation service is complementary.

Great place hella helpful especially troy

Great customer service

Fast and easy, two of my favorite qualities in a store

They have good quality parts and the parts guys are accurate and helpful. Great prices. I get almost all my car parts here.

The sales guy was helpful in directing me in finding some wiper blades for my vehicle. On another occasion, I told the sales guy I needed a new battery. He didnt believe my two year old battery needed to be replaced. But i proved him wrong. My battery was dead. Oh well still a good place to get good on auto parts.

Very poor customer service from Management! Although there was one or two knowledgeable employees there. Wish I was able to have one of them help me out.

They were awesome. Thank you I got what I needed for a great price.

Had a dead battery on a new car and Jeremiah took care of me he can put the battery in the car outstanding service

They came out and helped me get a stripped lugnut off. Great people, always good service with autozone. If they cant help you theyll point you in the right direction.

Didnt have the parts that I had called to have them put aside. Drove 20 miles to pick up. Prefer to use a different auto parts store.

They help us put with some brake line issues and we got it done.

Was from out of town, didnt know where anything was at.Dead battery, no tools, grandkids with me.So when I called to check if they had the battery for my vehicle and it was confirmed they had it.I asked if they could deliver it and install for me?They where all totally amazing from the first hello to the thank you! Drive safe!They brought the battery to is and installed it. Had us on our way in less than 5 min.They even took the core charges off and said they would bring the old battery back to the store.So this out of towner could continue with out Journey!Thank you!

Friendly folks. Good selection. Convenient location...

Very helpful and they installed my windshield wipers plus they give veterans a discount

Mark was wonderful. The service he provided was above and beyond.

Great help.

Love the service and warranty. Best place to get auto parts.

I ditched orileys permenantly because how helpful and cool these guys are here.

Good place to pick up car stuff, prefer this place over Rileys

Not the most community friendly, but have some great assistant managers. Parts to fit all your needs

Although I have been a customer of this store, personally I will never shop here again. This store is in the heart of downtown and should consider itself a part of the community. Instead it has chosen to take petty strides in killing the sense of community we cherrish. Shortly before they closed and with the majority of their lot EMPTY the manager decided to have the remaining cars towed.The people whos cars you towed were potential customers and your lack of compassion and forthought have taken those away. Good luck in business, thia is not how you treat others.Thankful men who took it upon themselves to inform the rest of us what was happening and representing what true community looks like.

I am a big fan of supporting the local Petaluma Businesses. The other night Autozone had our car towed from thier lot. It was our mistake for not paying closer attention, but a note on the car would have prevented us from ever doing it again. We asked the towing company how many cars they towed that day: 4 cars. Drove by Autozone today and there were 2 tow trucks in the lot. This is not a goodwill community business practice. The group I was with will never go to AutoZone again, nor will I.

Great customer service

My friends car broke down on his way to Tahoe. I offered to meet him there because the repair shop that he had his cartowed to said that his car would be fine to drive throughout New years weekend if he got fuel injection cleaners (he had a miss fire). He informed me to meet him there, he was at the block waiting for me to get there. I told him when I got there, I would meet him at the block and we would go get what he needed and leave. I met him at the block, we sat and talked a little (my first time being there) then walked to Auto zone to get what he needed. Well guess what? My car was gone! Towed! This shop must be in cahutes with Ace towing yard making a killing on cars parked there, for not even one hour! Avoid this place at all costs. I was trying to help a friend out, (apparently they dont believe in helping a friend out) because, they had an almost empty parking lot but still found it necessary to tow my car!) I ran over and grabbed my friend and my car was gone. I have the AAA report showing my friends car was towed yet no pitty, even during the holiday season. Shame on you auto zone! Youll be hearing from my lawyer. Businesses like this dont belong in Petaluma. Join me in avoiding them at all costs. Auto zone=No love what so ever

You Will find everthing you need to repair your automobile

Great location, Right down the street,easey i and out, counter person good help

Came in to see if somebody could jump my rental car a few blocks away since i left the lights on overnight. They sent a guy right away and didnt charge me a dime. That not good service, thats great service!

They stock a lot of parts and are extremely low priced!

Varry professional. An friendly. Thay take the time to help you. REDDOG

Worst customer service ever. Lamont and Osvaldo are complete idiots. As well as the store manager. Wrong parts given, Osvaldo doesnt know how to test a starter and lied and said that it passed. Went to Oreillys and they said it failed. Osvaldo took another 15 minutes to test a warranty swap, came back and said their tester wasnt working. Went again and Lamont didnt give me my points.

Helpful employees. Good parking.

They have everything for your car and the people will work with you thats what makes the place

Always great customer service

This store is brand new and is very well maintained. The staff was helpful when I went in. Id rather go here than the Kragen / OReilly right up the street.

All types for your car, oil changing batteries waxes for cars,shines numbers paints,trier litters,rims good customer services unisex restrooms,

They have or can order everything. Staff isnt 100% knowledgeable but it ok

AutoZone is awesome! Love this place.

Towed my truck.. I was there for an hour, AFTER BUSINESS HOURS and they towed my vehicle. This business ruins peoples lives by unnecessarily towing peoples vehicles. Hope you can sleep at night when you do that to people.

The employees know their inventory and are very helpful

Friendly service. Allot of parts need to be ordered in.

Thanks..

Helpful employees and good selection of tools.

Has everything I need with good service

Nice inventory and helpful staff.

Some patron tries to steal parts while I was there and the staff was right in it, good job.

Very helpful workers there

The manager is a rude, careless person with the absolute worst customer service I have ever expericned in any store. I will NEVER go to this AutoZone ever again, and those who do will surely be disappointed with their service (or lack thereof).

They are helpful if you have questions

Good

Stocked with everything you need to contribute to global warmingm

They were very helpful

Very good auto parts

Good place for parts

My brothers car broke down while on vacation and they had the exact part we needed to get us back on the road.

Worse customer service ever. Very rude, not community friendly at all. Please do yourself a favor and never spend a dime at this place.

Always get my parts here.

Didnt have any of the parts I needed

Very Nice Store

No probs

Good service

Excellent Service

HAVE WHAT I NEEDED

Service is slow

A joke of a company and a parking lot

Must have bilingual staff