Independent Ag Parts department always goes above a beyond when it comes to customer service. The staff is very knowledgeable when it comes to products and parts. When arriving I am always greeted with a friendly face at the counter that knows my name. I don’t know if any business that I go to that I can honestly say know my name. This customer service and the knowledge of products is what keeps me and my team coming back.

I would NEVER suggest anyone buy ANYTHING from this certain location. They do not stand behind their work, poor customer service, lie to customers on both the buying and selling parts to make things work in their favor. The screwed my husband out of thousands of dollars not only in the equipment he bought from them (that mysteriously stopped working once it got off the trailer at our house) but also his crops that he was not able to properly tend to because of their dishonesty. I could say so many bad things about this location, but I will save that for the BBB. Do not trust anyone in their mechanic shop. They have no idea how to work on engines and as far as I am concerned they certainly do not run an honest or loyal business. Stay FAR FAR away from this location and their loyal customers, who will screw you over just as fast as the people at this shop will.

They were awesome. Had what I needed. Something that tractor supply couldnt get but advertised as having. The guy at the counter even went out back and loaded my truck for me. Not used to having service like that in Maryland. Highly recommend checking out what this place has to offer in the way of agricultural and industrial supplies.