I am so very angry and disappointed in this store (eye doctors are perfectly fine and it is the “store” portion that is the problem). I ordered a second pair of glasses for my daughter on Aug 23rd while getting her first (defective) pair of glasses fixed. I was pleased to have her replacement pair come in within 1 day but there was confusion about the second pair. While I was annoyed by the confusion I understood the issue and cleared up the confusion with an associate in person and had them order the second pair. Fast forward two weeks and no glasses have come in. Call into the shop and after asking where my daughter’s glasses are and going through the confusion issue again and explaining that I had come in and cleared up the confusion in person and was told they would be ordered and put on “rush” I expected to hear that the glasses were in within a few days. One week later and the glasses are still not in. I know if they wanted they could get the glasses in the next day as they did with the replacement glasses for the defective pair. I am so unhappy and do not recommend purchasing your glasses or contacts through the store.
Thank you to All About Eyes in Peru Illinois. Dr. Neumann was very kind and gentle with me since I am weary of getting glasses. She completely explained everything very thoroughly. After that Dawn helped me with good advice on the kind of glasses that fit the frame of my face and glasses that look nice on me and I thank her for that.
I had the best experience at All About Eyes today. Everyone was extremely friendly, helpful. Service was fast, friendly and informative. I highly recommend.
The staff at All About Eyes are very knowledgeable, kind and make sure you have an enjoyable experience. Highly recommend!! Thank you for all the hard in these crazy times.
HORRIBLE PLACE!! I would not have given any stars but I had to. Do not go here unless you want to stress out over your eyesight for a year and think its because you cant adjust your glasses properly!!! THEY GAVE ME THE WRONG PRESCRIPTION!!!! FOR A YEAR!!!!!!!! Obviously the doctor has no idea what he is doing!! I went someplace else and they figured it out. All about eyes just wants your money! I know that they will not do a damn thing about all the anguish that they caused me over these glasses plus time, money, MY EYESIGHT. BEWARE PEOPLE!!!
Im very happy with my visit today at All About Eyes in Peru. The staff was very helpful and informative. Highly recommended.
Nice people work here, a bit incompetent when it comes down to delivery. 4 weeks and still no glasses, only reason I go here is because the insurance wont cover anything else, so if you have options leave this place out. Disappointed because the staff is very nice and can only help so much.
Great experience! The Dr was great and the staff was extremely nice and helpful! I havent been to the eye Dr in over 12 years and ended up needing glasses and they were very helpful and patient during my selection process! Also they were great helping me with my insurance!
Wish I could give it half a star...I thought I would’ve learned after last year having a terrible experience with them… $500 and still didn’t get a pair of glasses I could actually see out of !! This year not any better 4 weeks still haven’t gotten my glasses. “ Called the lab, they had to send them to a different lab’ this is what I’ve been told every week for 4 weeks!!! If and when I ever get my glasses I will never… Never go back to this place again! Don’t waste your time and money~ service was horrible!!!
Was very impressed with the professional and courteous staff. Specifically, Alissa not only gave me excellent service but was able to help me pick out the perfect glasses. I would highly recommend this place.
The people that work are very nice & always help me out with any any problems I had. Also they very thorough of cleaning the office they wipe down everything after very customer that leaves & the always clean their hands with sanitizer. My place is in Peru,IL 61354. I would recommend this place to friends.
Lady at the front desk was rude and unprofessional.
I had a great experience with my recent visit at All About Eyes. The staff was very knowledgeable, professional, and couldnt have been nicer which made me feel very comfortable. They were also very helpful in the process of selecting my new frames after my exam. I will definitely be going back and would recommend to anyone to give them a try!!!
Wonderful service and staff! I was nervous because it was my first time going to the eye doctor by myself (as an adult) however, Ericka made me feel very welcome and comfortable when I first arrived! My exam went pretty quickly, I was only there for about an hour! Then, after my exam, Alissa was very helpful and patient with me when helping me pick out my new glasses! She was also very helpful explaining insurance and billing options with me! Overall a wonderful experience!
Mia helped me out today and was very nice and helpful.
I had a problem 🥴 long story short 🙄 they fixed it....very happy with their business! I recommend them to anyone who needs contacts or glasses🤗
Cassie Roe did an amazing job. She was extremely helpful helping me find my glasses. I told her i needed them as soon as possible because i was going out of town and she made sure i for them. will definitely come back
When I called I got in for an appointment very quick! The doctor was very helpful and informative. There were so many glasses to chose from and the workers were very helpful and nice when trying to pick out the pair I wanted. I even ended up getting two pairs! The glasses were supposed to come in about a week and a couple days later I got a call they were in:)
I went to the Danville, Illinois office for my eye exam today. First time visiting, and was so pleased with the way everyone was so friendly and professional. Every part of the exam was explained to me so that it was very clear what I did and did not have to worry about with my eyes. I have never before had my eyes health explained to me so clearly. Dr. Ekpo was very helpful and clear with all of her explanations. Amanda was also very helpful in showing me the different eye ware that was available and the features of the lenses. Thank you to all at the store.Lori M.
I had called in on Friday morning and talked to Abby P. and she was able to get me an appointment same day which is awesome since thats very hard to find. They have amazing customer service. Kaitlyn H. was so great trying to make sure my glasses fit perfectly and I got exactly what I was wanting. I will 100% recommend them to anyone I know. I will always return!
To start I want to emphasize the amazing customer service that we received from everyone at this location; but our optician Cassandra R went above and beyond. She had the patience to personally walk me through my complete indecisiveness and give me honest opinions. After trying on what seemed like a 100 different pairs of glasses I found the perfect pair. I would completely recommend her as your optician and this facility to handle any issues you might have.
They gave my a free glasses case!!I just happened to be traveling and stopped at the at the Starbucks next door, but I had lost my glasses case the night before so I stepped ti get a replacement. The guy ask if I had an appointment and said No, I just need a case so as Im looking around to see what type they the guy just handed me one and said you can just have it😁
We hadnt been having the best luck anywhere else & by chance decided to stop in. What a great decision! We were greeted immediately, the staff was helpful & knowledgeable. In no time I picked out exactly what I was looking for & was assisted by Cassey in the final details, she was great! We will definitely be coming back for all our eye needs.
They have the best selection of frames in the area. Employees are very nice and helpful. They will work with you to get a good price or the highest benefits from your insurance.
Great and understanding doctors and vision specialists. Wonderful, helpful and very pleasant customer service. Better than my regular eye doctors office. Love them.💥👓
Came in an Cassie R. got me all set up picked out frames had them ready for me to try after my exam and I found exactly what I wanted out of what she had super great she always takes care of us! And does an awesome job!
Excellent service and eye care at All About Eyes in Peru, IL. Thank you Janaya for all your patience and help today picking out new frames. My husband had an eye exam today and picked out new glasses and sunglasses. Love the buy one get one free deal. Appreciated being able to make a weekend eye exam appointment that fits into our crazy work schedule. That was awesome!! Will definitely refer friends and family to your business.
The doctors and staff are always very accommodating. Doctors are thorough. Eyeglass specialists are very helpful in finding frames to my liking and in explaining insurance coverage. Got my glasses and sunglasses within a week.
I had to change my Doctor because my insurance changed. I had so much anxiety. I am really hard to fit glasses for and have issues with my eyes getting dilated.Dr. Charmin was amazing she took so much time with me and explained to me about why I have problems getting dilated. She explained to me about why it is so hard to fit me for glasses and it all made sense.Alissa helped me get glasses. That woman has the patience of a saint. I sware I tired on like 50 glasses. I LOVE MY GLASSES!!!Jessica worked with me when my glasses came in. She fit me for my glasses and they look great. She adjusted them perfectly.
I loved it there! They helped me way more then other places have! Everyone was super nice from the moment I walked in the door till I walked out. The doctor was great and easy to talk with. She explained everything so I would understand. Lastly the woman who helped me with pick out my glasses was amazing.. fun to talk to and very happy to help as much as she could.. thank you Alissa! And thank you to everyone there!
Just picked up my third pair of glasses from this store. The staff is wonderful, especially Cassandra, whom I have worked with for each purchase. My husband and son are both customers also. For exams, optical wear and adjustments this place is the best.
Very good experience! My appointment went very smooth. Short wait times, pleasant and helpful staff. Abby was very helpful and patient in helping me find the perfect pair of glasses. Highly recommended
Went into the Peru, Illinois store to use up FSA account money. Found cute prescription sunglasses. Abigail was a great help in choosing frames and lenses and offered a coupon to get an even better deal. She was extremely helpful, funny and personable. Definitely recommend All about Eyes for contacts and prescription eyewear. Ask for Abigail!!
The staff is always friendly, they greet you when you walk in the door. If you are there for an exam they walk you to the waiting area. I have been going here for many years and they are always on time. Later night and weekend hours are very convenient! Thanks for always making visits pleasurable.
Great place the employees are very knowledgeable work very hard to make you happy and take the time to explain various options .
I have purchased several pairs of glasses from here recently. I would recommend going and seeing these great people to work with. I can be difficult to fit and they did a great job in getting me fit to my preference. I had some troubles with a pair of sunglasses but they went above and beyond to take care of me and even got me into a “loaner” pair while I waited for mine to come in. A lot of businesses will take care of you when everything goes perfect but it says a lot about a business when things don’t go as planned and how they take care of a customer. I will say the team in Peru did a great job.
Couldnt have imagined a smoother eye exam.. Staff was friendly, and polite.. Allie was very patient with me selecting eye glass frames. She helped with recommendations, as well as how they looked while I was wearing them. Happy with my overall experience while there.
Took my son to get his eye exam for drivers Ed. Walmarts vision center doesnt do exams. Something about not having a license to do exams, which im still wondering about. They were nice and very helpful. Did not have to wait at all. They were great!👍👍
I went on Jan. 14, 2018 to get glasses at the Peru Illinois store and was so impressed. Alissa S. Was so helpful. I was recently at another local store looking lenses and frames and was so disappointed. They were rude and very unfriendly. It was like a breath of fresh air to have someone as friendly and helpful as Alissa helping me. The best part was she was honest. She didn’t fake what looked good on me just to get the sale. She took her time to actually find something that looked good. I will absolutely be back and will recommend All About Eyes to others!
As usual very professional, smooth & easy from exam to making that final decision on frames. Dr. Neumann as always knows who I am & has great recommendations. Abigail as always giving to her honest opinions in how frames look and helping make a final decision. Plus she goes step by step explaining everything the different lens choices, tinting & coatings to the itemized bill. Thank you all so much for all your help, I love the Peru Office.
Went to all about eyes had this girl named cassey. I was needing safety glasses for work. She set me up with what I needed. She was so helpful and had a great personality, we laugh and had a great time. I was in and out in no time witch was nice cause I was short on time. Thank you Cassey and all about eyes it was a pleasure.
When my father was there yesterday Abby P. was the one helping him. She is the best. She is always very helpful and goes out of her way to make sure that I am satisfied. I wish all of your employees were as great as she is.
Dr. Charmi was absolutely wonderful during my exam. She explained everything to where I could understand it. Alissa helped me pick out a frame and was so honest and helpful! Thank you for the help
I needed new glasses and came across this optical place. I called and Jessica got me in same day to see their lovely doctor Anne. Abby helped me pick out lens options that will benefit me the most as a truck driver. All the ladies here were helpful and friendly and I recommend them to anyone.
I love this place. The are open 7 days a week. They are quick and efficient. I love their choice of frames. They are professional and courteous. Katlyn H. was a big help and made the process go very smoothly. Thanks All About Eyes.
I just took my son here. We saw Dr. Anne Neumann, she was awesome and so friendly. Great with kids, especially ones that are nervous. Then we had Alissa S. help pick out glasses. And let me tell you...this girl can look at your face and find all the glasses that look good on you on a wall with a million pairs! My son described his ideal glasses and she found them! Everyone was so helpful, it was a very enjoyable experience. Best of all they take our insurance, so Im taking the whole family 🤗
Today I had my eye exam and as always I was treated with the great service and the willingness to help pick out the latest in eye wear for me. The girls are always friendly and very helpful in making your selections. Doctors are always very professional in your exams. Always a great experience and they get you out in a timely fashion.
Ive never had such a great experience getting my eyes checked! The doctor, Anne Neumann, was super friendly and got me in and out super fast. Alissa, the optician who helped me pick my lenses, was super knowledgeable about all the frames and the options I had with each and gave great, candid advice on what looked best on me. Her customer service was enough for me to look forward to my next visit here!
Wonderful experience from start to finish. Dr. Neumann explained everything about my new prescription and took the time to be sure I had no other questions. Cassandra to the time to help me pick out a great set of frames and worked with me from start to finish in the ordering process to be sure I had all the information I needed to make the best decisions for me. Thank you.
Everyone is so nice and helpful! I love how you call for an appointment and most of the time get in the same day if not a day or 2 later! Janaya helped me pick out new glasses and I loved her honesty, as well as the buy one get one free frames!
Whenever I have questions about my glasses and contacts, Cassandra R is always happy to help me. Also, I needed new glasses and she recommended so many to me and helped me find ones that looked good on me!
I got my first pair of glasses yesterday and I had no idea what I wanted. Alissa S. Helped me find a pair I really like, within 5 Or 10 minutes. She did an outstanding Job and had amazing customer service skills. The glasses fit well when I picked them up it was quick and easy.
Great service. Dr Neuman is absolutely a wonderful doctor. She reviews your chart and makes you feel comfortable. Although I only go there once or twice a year, she makes you feel as if your the only person there, each and every time. The staff also contribute to that feeling, given the fact they are a large company it has the feel of a mom & pop shop.
It’s always a good experience and Alissa explained everything from start to finish with no hesitation. I was well pleased. You go girl!!!
Staff was excellent all the way through the process, extremely professional and very friendly. Glasses were ready ahead of schedule. Large frame selection. Ill be staying here for future service.
Friendly atmosphere, Dr. Newman was fantastic, very informative and knowledgeable. Everyone has a huge smile that makes you feel at home as soon as you walk into the door. I will be back and my husband will be transferring when his year is up.
Went in for my yearly exam at noon on Sunday. Woke up with pink eye on Tuesday. Awesome! Employees with clean hands and clean equipment would be nice. Never going back.
Every time I go back here(every other year),the price is twice the last time. Also employees push for you to buy the more expensive products. I wont return here.
Great service. Got me in the next day. Great selection of designer frames. All staff were polite, helpful and efficient!
This place is amazing!! Doctor Neumann was super nice and helpful, she answered all my questions I had during my appointment. After my appointment Cassey was very helpful in explaining to me how my insurance would work with getting contacts. I will definitely be returning in the future!!
Excellent Service and Staff members. Dr. Anne did a great eye exam on me. She listened to my concerns and checked them out. I felt she took her time and made sure the eye exam was thorough. Jen took her time and helped me pick out a pair of glasses that worked the best for me. She then explained all my lens options as well.
I have a wonderful experience with All About Eyes. The staff is very knowledgeable and were very patient and hospitable. Currently, I am with out optical insurance and am very appreciative, as I had many questions throughout my visits and a very tight budget to stay within. Jessica and Cassie took the time to walk me though, step by step, everything that I needed to know. I was in need of new contacts and potentially new glasses. Dr. Neumann was thorough, pleasant and very knowledgeable as she explained to me everything during my appointment. In recent years, due to insurance coverage I have gone to other local eye care places, but I am happy to back with All About Eye! I will definitely Highly Recommend them to anyone!! Thank You!!
I had a very pleasant experience at the All About Eyes in Peru, ill. The staff was very knowledgeable and efficient. With a minimum amount of paperwork, I was taken care of at the exact time of my appointment, no waiting. There was very little time between the pre-screening and the actual eye exam. In total, I was only at the appointment for approximately 1/2 hour. I would recommend the location for all your eye care needs, especially if it is your first time.
They do a wonderful job is why I always go back. The eye doctor is very attentive and takes his time and does a nice job. Today I had Alissa and she did a great job and very friendly and got me in right away. Thank you
The customer service was great. I found a pair of glasses I absolutely love.!
My wife and I both had exams with Dr. Neumann. She is professional and personable. Alissa was very helpful and patient with us as we decided on glasses frames. We will definitely recommend them both. Everyone there was kind and helpful to us.
Had a great experience with getting my eyes examined by Dr. Charmi and Cassie R. Helped me pick out out some glasses. Highly recommend!
Anna And Alissa were awesome, friendly, informative and fast. I bought designer frames and walked away paying far less then I counted on. I highly recommend All About Eyes in Peru. Try um out. You wont be sorry ;)
Super annoying and pushy. They must make commission because that woman was on me like a hawk trying to find glasses and put them in the “maybe” pile. I had to get out of there and search online and she didn’t even give me a prescription paper to leave with because she wanted me to buy them from the store so bad. (Probably for the commission) never going there again. Why so many good reviews!? Gahhh
Excellent customer service. Doctor was outstanding in explaining everything and very helpful. Wasnt sure about the contacts so she gave me trial pair to wear before ordering any. Ive been going there for over 3 years and have always had a great experience.
Just had an appointment today! Very impressed with the eye doctor and Jessica the Optician was patient kind and very good at what she does. It was a great experience. Thank you All About Eyes!
Great customer service! I have had my eyes checked there for years, and have always been pleased. I needed to get a copy of my last couple of eye exams. I stopped in, thinking Id have to come back and get them, but the young lady took care of me right away. She pulled my chart and made copies for me right then! Thanks, All About Eyes!!!
I love All About Eyes! The Optometrist did a thorough exam and provided recommendations for the type of frame needed for my prescription. She also checked the frame and lenses once they were made to be sure that they accommodated the prescription and that I was comfortable with the results. They have a large selection of frames for every style and price range and are willing to work with you on pricing. All the Opticians are very friendly and knowledgeable. I had both pairs of my new glasses in less then 7 days. I am very pleased with my experience.
Appointment was schedule at 3 was told to come in 15 minutes early for paperwork. Currently still in the waiting room at 3:20. If I am supposed to be here 15 minutes early to get paperwork filled out than MY time shouldnt be taken for granted and I shouldnt be waiting
I went in for my annual check-up and had a great experience with Alissa. She was very helpful in finding me the best deal with my insurance. Great staff and experience!
Went in on a friends recommendation. Found great glasses and a great promotion for a 2nd pair. Paid less than I do at other eyeglass retailers for 2 pairs when I normally only get 1.Plus 90 day guarantee which I did use about a week later.One of my new glasses didnt look as great as I thought. I stopped in to check on how to go about using the guarantee. I was told to pick out another frame. They would place the order and when I picked up my new frames I could return my other frame which I didnt have with me.They arrived at the store on Tuesday and I had just ordered them Sunday.Very friendly staff. Make you feel welcome and they know their stuff!!My new store for frames !!
Came in to have my eyes checked and to purchase new glasses. Dr. Neumann was very friendly, thorough, and answered all of my questions. Melinda was very helpful in helping me pick my frames and explained all of my options. She was very helpful in the purchase of my glasses and helping keep within my budget. Very happy!
The Doctor and optician were friendly, informative and attentive. Alissa helped me and was genuine and fun. My appointment was wonderful and I am really excited for my new glasses!
The Peru all about eyes is wonderful. Alissa S helped me to get the frames I wanted and made sure I got what I needed for a reasonable price! Got in and out quick
I had a great experience at All About Eyes, in Peru IL. Huge thank you to Janaya for helping me to pick out new glasses! She was very helpful and nice. Definitely recommending All About Eyes to my friends and family.
Been coming here for a while now. Service is always great. Cassandra did an excellent job helping us pick out the perfect pair of sunglasses for my son.
Had a great experience from check in to the time I left. Highly recommen this place. Awesome place! Very Affordable.
I always love coming here. Everyone is very accommodating. Dr. Charmi Shiyarwala is wonderful as always. Alissa was a great help when it came to choosing a pair of glasses that looked best on me. Would highly recommend this place!
The service was great from the doctor to the receptionist. The doctor was very thorough in the exam and answered all questions. Katlyn helped me pick out my frames and explained everything from the frames to the billing.
Alissa helped me pick out my glasses. She was very kind and told me what looked good and what didn’t. She was very friendly and wasn’t pushy at all. I recommend Alissa!
Everyone that helped me was wonderful, efficient, and caring! I reluctantly needed my first pair of bifocals. They were honest and knowledgeable in helping me pick out a pair. They didnt try to sell me unnecessary add-ons. I would highly recommend All About Eyes in Peru!
I had a great experience with All about Eyes in Peru Illinois I scheduled my appointment on line but somehow it didn’t go through to the store but they still got me in. Just had to wait a few minutes more. Dr Shiyarwala was very professional and explained everything. Was a delight to have such a great dr. My first time ever needing glasses. Then she turned me over to Cassandra for my eyeglasses. I was overwhelmed by the amount of glasses to choose from so I asked Cassandra to make some recommendations she picked out a few for me and that helped a lot. Fully explained everything thing and all the options. I started with just single vision glasses but overnight decided to change to bifocals she had no problem changing the order for me. All about eyes are number 1 in my book now. Tried to get into Local OTTAWA eye doctors before here but all were 2-3 week wait times and double the price. No wait time with all about Eyes Peru 2-3 days tops. Bryan Baldwin Ottawa Illinois
My 6 year old an i had eye exams tonight,an everything was great. Staff very friendly, helpful. Great doc. A+
Very friendly and knowledgeable doctors and staff. My son and I enjoy going to visit them once a year.
I have trusted All About Eyes since 2015. They have always taken care of me and found me cheaper alternatives for my budget. Amazing customer service from beginning to end!
My nephew had an exam recently and the help we receive is always terrific in helping pick out his glasses and everybody is always so nice and smiling. Would definitely recommend coming here!
Had one of the best, un-stressful glasses buying experience. Broke my glasses, needed a new pair. Set up a last minute appointment and out the door all in an hour. From exam check in to a deal on lenses and frames. Will definitely be going out of my way to come here with my wife!
Clear, Clean, and Professional service during the whole process of exam and new glasses. Would love to come back again.
Great experience, Alissa helped me with my insurance to see what was the best coverage for my dollar, helped me pick out frames and was so patient with me while was deciding. Dr. Charmi was very informative and helpful with my exam took time to explain questions about floaters and she explained the results so well something Ive never experienced before. I am a customer for life thank you All About Eyes.
Alissa S helped me and my daughter pick out the perfect glasses! She was so friendly and helpful! Wonderful customer service!
Cassandra helped me last evening and she was awesome. Answered all the questions-let me know what was available for my type of glasses-very professional. Will definitely recommend her to my friends.
Me, my wife, and daughter just had our eye appointments and the service was great! They were polite and fast. We will be using all aboit eyes in the future! Thank you so awesome!
I dont think Ive had the same eye doctor twice here, but regardless their service is wonderful, helpful and reassuring, especially when any questions or concerns come up. The staff are very polite, very friendly and very professional. I will be back!
Nice Place. Friendly staff. My appointment was for 11:00 on a Monday morning. I got an exam and bought 2 pairs of glasses and left a little past 12:00. Very prompt service.
Excellent experience and quite comical too. Thought my mother in law was blind because she couldn’t see anything but a light In the mirror, come to find out the mirror needed adjusting we all had a good laugh. When it came to picking out lens and frames on a tight budget no insurance they were able to point us in the right direction and helped us save as much as we could. Thank you for putting a rush on them as well!