I gave this Kroger a 4/5 because they don’t stop people from going to the u-scan with a full cart of groceries. Yes that makes me a grumpy old man to complain about but no I don’t care. Otherwise, this store is usually stocked and fairly clean. Their employees wear masks over their nose like they should and I appreciate that!

Just today one handed from surgery got bag my own collection of Peoria worst employees management right here disputable most of um

This review is for Katie and the pharmacy staff. They were effective, efficient and friendly in administering Covid-19 vaccine. The day of the large blizzard they did not receive their Covid 19 vaccine shipment and had to cancel us on short notice. However, they called us the next day and told us if we could get there within the hour they would take care of us. Wonderful service, and we are grateful.

Donna ruined my experience 2 days in a row with her complaints how there was no baggers but everyone was working hard she always complains two days in row i dint know if she knows.or not but that is bad customer service i dont want to here your complaints donna and its so unprofessional

Little better prices then most grocery stores in the area, great deals on digital coupons and using gas points!

Employees are very helpful. Fast checkouts!

I have been shopping here for over 20yrs. Past couples yrs the time at customer service desk for services are crazy. They never have 2 people working at station. Also carries long convos with customers instead of being polite and minimizing convo. This must change if not expecting Hyvee to snatch business from them.

Better than sterling but isn’t Dunlap quality

This location has really went downhill lately. I have had several people randomly try to pick a fight with me. I recommend the Lindbergh location. It is well worth the drive.

The way the deli is run and stocked is a joke.

I love shopping at this Kroger the best in the peoria area.

Not too loud, yet crowded, even during the work week. Semi decent pick of brands. Store was small though. I would recommend it still, probably the best Kroger in Peoria.In Kroger’s fuel rewards program, you earn 1 pt./per $1 you spend. Once you’ve earned 100 fuel points (after $100 spent on groceries), you’ll get 10¢ off per gallon on up to 35 gallonsHy-Vee offers fuel perks on select grocery items that vary weekly.Unlike other stores, there isn’t a set reward per dollar amount spent — either check the weekly ad or browse your local Hy-Vee to see which items offer fuel rewards.

Please beware. As I was not. The shopping service I used was not provided by Kroger but by Instacart. I did not receive my groceries, but I did receive a credit card charge. So, be careful what you use. It was not clear to me on the website that I was not using a Kroger product with a Kroger person.

Shopping in Krogers or doing pick up service I have been very satisfied with the friendly customer service I have received during this Covid19 pandemic from Lake St Krogers.Thank you for all you have done for all of us.You are a blessing to all of us! God bless all of you!

The concept alone is worth the five stars. An exemplary contribution to improving the world.

Did a online curbside pickup. I was happy with the service. Would do it again

I caught a lot of great deals today. I checked out with a full cart of produce and meats for under $100.00

Good prices and friendly people

Fresh fruits, vegetables all the time.

I heard you behind the service counter and I know you were ignoring me... The store was nice tho.

Never had any problems the workers are very friendly and helpful

Always find what Im looking for or am told where I might now find it if theyre not carrying it. Clean place. Only complaint is they need more human checkers at high traffic times. Some of refuse to use the self check outs.

Way over crowded. Always too few checkout lanes. Feels dirty and the poor lighting doesnt help.

Good selection. Was able to find a variety of items at reasonable prices. Able to use my Dillons card for more savings. I would recommend anyone who hasnt visited this store to give it a try. You will be delightfully surprised!

I was here at 5:00pm on Christmas Eve and the Kroger staff was amazing. The store was filled with shoppers and they kept the check outs moving quickly. Thanks Kroger for helping us all with our last minute shopping.

Busy location but I dont mind the people and the workers are amazingly helpful. You can ask a question and if their not on a register they will take u exactly where the item is. Customer service at its best.

I Love Krogers,the store is always clean,the workers are very polite and always checking to make sure I found everything I need. The pharmacy workers are polite as well. I recommend Krogers to my family and friends. The prices are reasonable....

Pleasant people.

This krogers is hit and miss these days. Sometimes it is clean, great service, and well stocked and other times not. I shop here out of habit, I known where things are in the store, most staff is friendly and its close to home.

This Krogers is getting as bad as the Sterling one. Been going to the one on Lake for over 20 years. Now they cant keep anything stocked, especially in the first week of the month 🙄. Its always a sh*tshow when i go there. Management is incompetent.

My family and I shop here weekly. We love the service and everyone remembers you just like a small town store. The food is great and we always can find what we need.

I will not shop here again. I have shopped here for over 10 years. In the last 3 years, this store has gone downhill. I no longer recognize any of the staff and theyve cut back on the staff that is still there so lines are very long. Worse yet, Im constantly being overcharged(!) on items that have clearly marked signs over them. Instead of refunding you the price at the register as they used to do, staff now tells us to go to the money/customer service window. Today, I was overcharged $2 on blueberries. After being waved over to the money/customer service window, I waited behind 6 other people who were doing complicated financial transactions. The lady behind me had been overcharged for grapes which had a huge sign saying, $1.99 per pound with all grape colors listed. Still, she was charged the regular price and was now in line behind me to try and get the price corrected.At night, they started putting security staff with bulletproof vests outside and inside the store. Today, I saw a security officer inside the store and it was 10am in the morning.I will never, ever shop here again. If I feel I have to get something at Kroger, I will go to the store on the North end on Knoxville Avenue OR the Hy-Vee just across the street on Lake Street.Krogers, what happened to you?

Its a convenient grocery, good prices. Better prices of you have coupons. They do also have good sales.

I shop Kroger all of the time. This store is easy to navigate and has what I need. The staff is curtious and helpful. My only complaint is the parking lot. It has caused me to trip over my cart because of small potholes.

Quick and easy to get in and out of when I need something. They also have a great selection of things on clearance usually.

Very kind service. Great choices and prices. Check out the markdowns. Private selection store brand is amazing.

Noyhing great. Since closing other stores, this location has had problems keeping the products stocked. Hope they get it together soon.

Crowded and not the cleanest or nicest, but I only use the pharmacy and they are nice, though I wouldnt say friendly.

Met a really nice lady in the Floral Department named Jackie, really refreshing to meet someone with great customer service!

Old people starred at me. Also need more cashiers.. Also seen light skin woman threatened her boyfriend. Didnt feel safe. But prices was good. Not better than Walmart.

Good place to shop/but you have to exercise patience because they are short help

Love kroger thee best place for everything prices are good sales everyday, good quality

Gluten-Free foods are minimal compared to its neighboring competition.

Im HAPPY that I have a good store to visit that has everything I need and things I just want to try.

Poor customer service. I arrived to return a product at 7am, was told the service department wasn’t open until 8am. I retuned at 8am and was told the worker was on break someone else said she was filling machine with change. I’m using this waiting time to write this review, still haven’t been helped and it’s 8:11.

Nice friendly store. Good prices with many options.

Been shopping here for decades. Always a good experience. Their meat is excellent.

Lots of people were shopping, but the shelves were stocked. The lines were moving fast at the checkout.

Clean store and pleasant shopping experience makes Krogers my favorite grocery store. The friendly and knowledgeable employees are the icing on the cake, so to speak.

The self service register was messing up.They tried to say I didnt put cash into it.Computer/ Machine Error.They wouldnt let me leave.Made me feel like a criminal. MACHINE ERROR.I had witnessed that I put cash in.Never again will I shop Krogers.I will continue my shopping across street at Hyvee. They have registers with people.Better customer Service and help.I would give Krogers a O star.Its gone down till since Wisconsin closed.

Andrew is a great employee. Always smiles and makes conversation. We always make we get into his line

Good grocery store. Decent selection, and pretty clean. The isles are a bit tight, especially in the produce section.

I usually shop here. Thinking of switching to hy-vee. Now that the other stores closed its always excessively crowded and they literally never have enough lanes or baggers. Theyre always out of at least one thing on my list. I was cool with it for a couple months but....hire more help.

Not impressed with this store. I worked at two Kroger stores in Georgia. So I do know their policies. If you buy something and it rings up wrong, the item is supposed to be free. I’ve had this happen 3 or 4 times between two stores. This one and the one on Sterling. The store on Sterling, I had a bad experience with as well. The cashier was rude and the lady working the service desk was as well. But the Assistant Store Manager DID know the policy and corrected the two employees.i left feeling a little better about the Manager and how he corrected them.Today, this store, on West Lake Ave, the same. Made me feel like a fool around the other customers. I explained the policy and asked that if she didn’t know it to call her Manager. She was going to ignore that at first by just ringing up the price it was supposed to be. I then again asked her to call the Manager. And he didn’t even know Kroger’s Scan Right Policy! But what he says to her is to go ahead and give it to him. I could tell by the way she answered him on the phone. I had hoped that the policy would have been corrected so that she would know. And my feeling as a fool in front of everyone would honestly be met with some satisfaction. But no, her words were, “It’s just Change.” Well, lol! It was more than just some change. It was about $5. Add that to the last three times and that comes to $30 total. Hey, if I know a store policy and I’m gonna get the item free, then I’m gonna say something. So nothing was corrected, I walked out with the feeling that, I, to them, was just another dumb ass customer!

I LIKE SHOPPING AT KROGER,BECAUSE OF MORE SELECTON.MY MOTHER LOVES THEIR PUDDING AND SO DO I.WE ESPECIALLY LIKE THE TAPIOCA AND THE BUTTERSCOTCH PUDDING CUPS SO TASTY ! DONT FORGET THE MEAT SELECTION AND EVERY ITEM YOU WANT TOO PURCHASE IS AT KROGER. THE VEGETABLES ALL WAYS FRESH! OH HOLD ON! HAVE YALL TRYED THE FRIED CHICKEN? OH ITS COOKED TO PERFECTION! SO IF YOU GET HUNDRY THEIR DELI IS JUST RIGHT FOR YOU WHIT AND STORE LIKE KROGER HOW COULD YOU GO HUNGRY! ENJOY EVERY ONE AND HAPPY SHOPPING!

The store needs a good cleaning. The staff is very friendly and helpful.

A clean store, a great bakery with lots to choose from, love the olive bar! The staff are very friendly and helpful!

Good place for market, the staffs are friendly. I have comback Peoria after 5 years, and i feel pain for the business around this area.

Used to be five stars. Then they closed two locations now this one is always out of stock and packed with long lines. And of course they dont stock more or hire mire cashiers. Krogers has gone downhill

Best to bring your own mini-cart from parking lot if you want one on Thursday.

Great selection of food. Not all that expensive.

I have always love shopping at Kroger, and Frys!!!!! Awesome employees.

Great savings when you have a kroger card. Also you can earn points to get free gas at their gas station or shell gas stations.

Everything was easy to find. However, staff at this store of Krogers is very exceptional.

This is an affordable place to shop and is very friendly.

A big inconvenience with the money center, if you do not get a money order from that location they will not refund it or exchange it from any other Kroger location. A very pointless and inconvenient guideline. Im not that old but Im sure someone that doesnt like being out in the bad weather would hate to have to run back to the original store that the money order came from just to exchange it for another or refunding when actuality theyre the same type of store with the same type of services. Hope they do fix the problem very soon🐩👎👎👎👎👎

Just a few more open lanes would be better.

I can usually find what I am looking for. However... a lot more work needs to be done on keeping the parking lot clean!

Good place to shop for groceries as long as you have their card.

This particular Krogers is clean, staff helpful, although been using this Krogers for some time now.

Usually always find what i need or want or another product thats comparable.

Real good place to shop and get your dinner quuck

Always busy but employees are helpful.

Pitiful I hate going to these Krogers never should have closed any of the Krogers down. Lines are long and the shelves are always empty......I am two minutes from finding somewhere else to shop.

The peoplewhoworks at Kroger are friendly nd very helpful they ask did u find everything u needed if u ask for help they will help u

Get a Kroger Plus card to get the best prices.

Register 11, one lady is holding everyone up. Why is there only 1 register open? Please. Its been 30 minutes.

Love the prices and always get good and friendly and helpful service.

Eh, its crowded quite often. But Id avoid going around the 1st-10th of any month specifically. Especially if youre not a fan of crowds.

Best prices on groceries. Love that the deli carries boars head meats and cheeses

Good selection, but pricier than Walmart

Awful!! Lines into the food aisles lined up to check out. Becoming a very bad issue at this store.

Clean and well marked aisles.

Whole place was filthy, only had one lane open, and had to bag my own groceries. Hyvee is more expensive, but worth it

Good selection and good prices with savings card. Clean store

They evidently dont give raincheck on advertised product. Management wouldnt come out of backroom to solve any problems

Nice staffers; quality house brand wares.

A great store .very clean.

Good!!..a good selection of fruits & veggies..checkout was quick..friendly and helpful..!!

I mostly like this store. I love that they carry Pop Chips, but I did have some issues with their lack of baggers that day as I got behind someone with a large order and it took a long time for them to check out due to this.

Store on Lake st. Is the best

Found everything I needed and everyone was friendly and helpful

Big selection and fresh produce.

Great prices, clean and wide variety of items.

Not has good has the Kroger on Knoxville, but better than all the rest.

Carts are sometimes hard to come by unless you bring your own from the lot. Aisles are narrow. Todays cashier was sullen, they do have a few good ones, but didnt get one today.

Awesome Associates. Very clean store

Exspensive as always. I wouldnt shop there if my car was running

Very clean and professional store. Staff and employees very friendly and helpful.

Kroger on Lake Street; is my favorite Kroger.Lake Street Kroger is always 90% of the time fully stocked.