Beware - bait and switch. get you to try out the lab with a bunch of coupons. Work deteriorates, and then they charge for every minor correction - color doesnt even match the vita shades. Before you know it, they start adding a load of additional fees into the cases on top of the $18 / shipping fee - makes it impossible to break even on any removable prosthetic case, unless you are FFS and charge the patient over $2000 for a single removable appliance. Their billing is the worst Ive seen amongst all the dental labs Ive used over 30 years in dentistry. Poor customer service with no communication or calls returned. Use em at your peril!

Ive tried contacting Steve Venyak in the dentures department 3 times now. The email I was given is [email protected]. No response. Is this the correct email? This is one of your Second Nature RPDs I had made for a patient in Nov 2017 that has not faired well and I wanted to speak to him about if this is possible to repair. Id appreciate it if someone can get back to me.

Unprofessional works for sure, stay away from themthe denature I get, it is only in cartoon movie, instead of the follow the print for size and shape of the teeth, they Use their imagination for the teeth. First, size of the teeth not match the actual size, second the shape of the teeth not match the actual teeth, third the shape of gum In the upper denture not match any person in this earth, plus I get my lower denture show up when open my mouth while it was not showing up in my original teeth. Forth I take teeth print with my full teeth on so it is not excuse to tell they dont know what was like.

The staff members I spoke with were very curtious.

Thank you for working with Family Dental Care Park Ridge. We appreciate your effort in working with us to accomplish our patients satisfaction.