Ambassador is the most talked about cigar shop in my circle of friends. The manager Sam is the most knowledgeable person I have met in regards to cigars. Sam has never led me astray on a good stick. The staff is very friendly and always makes us feel like a member even though we are not members. They always have what I am looking for! Best stick in the house is the Byron Epiques by far in my opinion!
Great humidor and great selection of cigars. They have beer and wine if you want to sip on a drink while enjoying your cigar. Tammy was great, friendly and very attentive.Relaxing and comfortable if you place to smoke a great cigar!!!
Comfortable, laid back atmosphere, incredibly knowledgeable staff! Sam always remembers my taste, and is happy to recommend a good cigar for me to try. Josh, Carlos, Charlie and Eric also have great suggestions, and can speak with authority about any of the cigars available. Even though we’re not members of the lounge, we’ve never been treated as though our business isn’t needed. Highly recommend!
Great classy business. Well maintained and excellent service. Cant wait to go back.
Love it here good atmosphere good drinks and of course smokes. Customer service is awesome and always willing to help if you have questions
The owner Vartan is extremely knowledgeable and took very good care us today. We appreciate all of his help and will be back very soon. Thank you Ambassador Cigars 👍🏻
Thousands of choices, room temp and humidity were good. Customer service was amazing. Would like to see more Drew Estates Acids.
Been coming here for years. Became a member. Service is outstanding, knowledgeable, professional and above all, personal. The selection of cigars is superb. Love this place.. basically my second home. Stop by and relax.
This was my first time at ambassadors and right off the bat I met Jacob. He took the time to show me around the humidor and I was shocked at the level of knowledge he had on the diverse array of cigars. Ambassadors has shocking quantities of sticks I cannot find anywhere else, so I felt like a kid in a candy store the whole time. Above all else Jacob made my day, he is down to earth personable and knows his stuff. It was by far the best experience Ive had with staff in a cigar lounge or shop. If you are a cigar nerd like myself he is the man to talk to at ambassadors. It is quite the establishment.
Not gonna find a finer cigar spot. Especially if you like to smoke and drink a cold one. They have great service for the humidor. If youre not sure, what you are looking for. And trust me when I say variety is not an issue. They have pros that will help you find a great smoke.Then relax some at the bar will a cold beer or a glass of wine. Make sure to tell Rae hi, as she is awesome.Say hi to the Cleveland Browns fan at the front desk too.Whatever you are looking for, be it just a smoke or a smoke and a drink. Ambassador is the place.
Amazing experience. Josh was supremely knowledgeable. Wish we had places like this in Wisconsin. Must stop whenever Im in area again. Thank you for your professionalism.
Very good selection of cigars and craft beers. Friendly knowledgeable staff. Private Club area. My go to cigar store.
Huge selection of Cigars. Great environment perfect place to relax and enjoy a good smoke.
Great place! Sam ans Aaron are very knowledgeable. Didnt get the other two employees names, but the bartender girl was a sweetheart, and the bearded guy was on top of his game with maintaining the place. Was in town from Vegas on business for a week and felt like I was at my home lounge. Definitely will be there every time Im in town!
Manager and white haired guy are really rude and made it seem like I didnt know what I was talking about. They have a decent selection but nothing I couldnt find elsewhere.
Huge humidor, great selection. Daniel is friendly and attentive to customers. Very nice place, bigger than the older lounge few years back. The beer and wine bar is a nice addition 🥂🍺👍🏽
Incredible selection of cigars. Extremely clean, well lit, and ventilated. Plush chairs, spacious lounge. Great beer selection better even than some microbreweries. A 5 star MUST.
I had just moved to the Northwest side of town and was looking for a nearby lounge. Tried several, but the vibe wasnt there. Then I walked into Ambassadors and felt it. Was greeted by Tyler and he chatted me up to find my tastes. This was at the older location. He told me that they were opening around the corner soon. I went there after their opening and met Sam and Charlie. They were so welcoming and knowledgeable. The humidor is huge and well stocked with a large variety of manufacturers. After a few visits, I told Sam that I was in the mood for something different, and he knew what I liked. He steered me to a new stick (for me), and we have had that chat several other times. Never steered me wrong.Also, the guys and gals enjoying their smokes in the lounge are super friendly. Just a great place to hang out, talk about cigars and watch TV on their 4 large TVs. If a beer or wine suits you, there are a bunch of taps and bottlers to choose from...most local.BEST LOUNGE IN THE AREA...HANDS DOWN.
Outstanding experience. Josh’s knowo was instrumental in helping to discover new cigars. Great shop, great service and outstanding selection. Thank You!
I am going to Ambassador from the opening day . This place become my getaway from stress, love the guys who work there specially Sam . They are also friends with our store M-Benz of Arrowhead . Great job guys, good owner !!!!
Great selection, staff were helpful and friendly in finding what you need.
There is nothing but positive things to say about Ambassador Fine Cigars. I have been going in on Fridays in order to learn what cigars that I like. Sam and Charlie are awesome. Sam has never led me astray. Extremely knowledgeable and very polite. They will not talk over you or down to you. Love these guys. You leave happy.
Amazing atmosphere and very helpful and passionate employees
These guys are AWESOME!
Great service with a huge selection of cigars. Very nice place and super friendly.
The team at Ambassador Fine Cigars in Peoria are personal, professional, knowledgeable and create an environment that makes you want to return. The shop is always very clean, the bathrooms are clean and well stocked. The humidor is organized and stocked. Sam, Charlie and Daniel are always helpful when I have had a question. Give Ambassador Fine Cigars a try - you will find yourself coming back over and over again!
Beautiful store with smoking lounge. Nice selection of sticks.
Great experience and friendly staff
First time drop in. Very helpful person (Jacob) explained non smoker gift buyer the ins and outs of various cigars. Will visit again.
Sam was great in helping me make my decision along with another associate. Awesome selection.
Good people but only beer and wine. Good people though!
Great selection, great staff, great people. Beyond impressed
Very knowledgeable staff! Great Cigar selection
This place really has it all... huge selection of cigars with wine or 14 beers on tap and really big comfy chairs to enhance your experience. If you arent going here for cigars you are missing out
Great place!
Always good vibes and good cigars!
Knowledgeable staff thats always willing to help pick the right cigar for your needs!
EXCELLENT PLACE TO BUY CIGARS. A GREAT HUMIDOOR, LARGE SELECTION AND EXCELLENT STAFF. PRICES ARE GOOD AND THE BAR INSIDE MAKES FOR A COOL PLACE TO HAVE A DRINK ALONG WITH YOUR FAVORITE STICK.
Welcoming atmosphere and personalized customer service at a great price. Thank you Tyler for your recommendations and thanks Rey for introducing me to my new favorite port wine and IPA. Every guest I have brought to your bar has left impressed. Thank you!
These guys have an immense selection with superior knowledge to help you find something to your liking! They have a very comfortable seating area where you can share a smoke with a buddy, or larger seating area for groups who may want to see a game on TV. The bar is a recent addition that offers a good variety to choose from. This place is cheaper than therapy, as my friends like to say!
Be prepared to be blown away! Best cigar shop/bar I have ever seen - thats across multiple states and continents! The guys here will get you set up right from the moment you walk through the door. If youre into cigars and in the area, this is THE place to go! If I could give more than 5 stars I would. Cigar paradise.
I am beyond disbelief. Their selection is excellent. Their staff is amazing. I have never felt so welcomed from any establishment in my entire 24 years of life. I will be back. What an excellent experience. 5 stars. Take my money
Ive been twice now and each time Im greeted and helped with professional and informative information on any and all questions about cigars.
Huge humidor full of quality cigars. Very big and open lounge with nice furniture. Full bar and great espressos. The staff is very friendly, helpful and knowledgeable. This is my go to lounge!
Great cigar lounge. Staff is always welcoming and knowledgeable (especially Tyler). They have a huge selection, very reasonably priced. Go-to spot to smoke a stick in the West valley.
A great place for a cigar and adult beverages.. excellent staff.. awesome prices
Great place to come for a cigar. Beer, wine, an cigars. Cant go wrong with that. Also nice atmosphere to relax in.
Clearly one of the best humidors this side of New York. Sam and the team make you feel welcome and will answer any question you have. Been coming here since they opened on 75th Ave. They treat me like an owner.
Very nice customer service. Helpful with our questions. Will definitely be back. Oh ya! Nice place to sit and relax too.
Great cigar shop. Huge selection of great cigars in a nice big humidor. Friendly, helpful staff.
Great size humidor. I use a wheelchair and could get around in their fairly easily. Knowledgeable friendly staff. Great selection of cigars and decent selection of cigar accessories.
Excellent experience! The staff is extremely friendly and knowledgeable. Very pleasant and inviting atmosphere. Definitely a perfect place to kick back and enjoy a drink and conversation with friends.
Beautiful place. We had driven by a week ago and finally stopped in. Didnt know what to expect but was blown away. Wonderful area to hang out (we will next time for sure). We were shopping for my husbands normal cigars and possibly some new to try. The manager came in helped us. Knew alot. Helped us and was wonderful. They store your cigars purchases so you can remember when you return. Price is just about the same as any where else we have gone. But the customer service speaks worlds! We got on the email list as well as heard some upcoming days for specials.Also we had our 6 year old and the manager had gone out of his way to give him a empty box. Anyone with kids knows how cool a box to put their stuff is. Green is his favorite color and it made his day which when you have a happy kid you have a great day!We for sure will return! Thank you for all your help and making our son feel like he was the real deal tonight!
Great selection and awesome knowledge by staff. They will make you feel welcome and give you a good education on all their cigars. I’m lucky that it’s just down the road from where I live.
Fantastic selection of cigars. Great atmosphere, environment, and the service is top notch.
Best cigar shop on the NW side. Staff knows their cigars and they know how to find the right one for your taste by asking the right questions. Would definitely recommend talking to the staff to get the cigar you want. They know me and know what I like and have never steered me wrong in their picks.
From out of town and visit this shop a few times Everytime I come. Great staff, love the atmosphere and selection.
One of the Very Best fine cigar shops in the nation! Huge walk-in humidor with complete lines of types of cigars within each brand, at a price point for every budget. Their staff have a wealth of knowledge and are ready to serve every customers needs. Extra-Ordinarily Professional in every way.
Went in for a few cigars, Sam hooked me up with a few other labels I’d be interested in. Great selection great service, this is the place to go grab a stogie.
The lounge was comfortable, they had a very nice selection, but one of the men at the register seemed very pretentious. I went up to the counter to purchase another cigar and asked about Kentucky fire cured cigars, I have no previous knowledge of them and wanted to try one. The guy just looked at me with a blank face, and then went on about the Padron I had just smoked was the BMW of cigars, which had nothing to do with my question. I have smoked Padrons before and have enjoyed all of them. The guy seemed to be judging the fact that I was buying an ACID cigar and that I wanted to try something Kentucky fire cured, because he didnt like them. I will buy and smoke the cigar I want with my money.That was just a bad ending to a great night.
The people there are so knowledgeable about their product that you can’t help but find a cigar for you. Have a great selection of both beer and wine. You feel very welcome there.
Great cigar spot, awesome customer service. Tyler helped me pick out the right stick that is now one of my favorites. Highly recommend
If you enjoy a good stick every now and then make sure you stop in! Excellent selection and helpful and friendly service!
Its a nice place to smoke a cigar and have a drink, the selection in their very large humidor is extensive.
Exceptional! Very friendly and professional staff, great bunch of regulars, HUGE HUGE humidor, beautiful members lounge, beer and wine.. best cigar shop in AZ by far. Also visit their Scottsdale location!
This place is great. Exceptional customer service. Tyler was very helpful and informative. Very comfortable experience overall..We are new to cigars and Tyler was very helpful in finding what we were looking for! Will be back.
I have enjoyed this place over the past many months. The staff (Tyler, Tom and Sam) have gone out of their way to make you feel comfortable while you pick out your favorite cigar or just sit and enjoy some fellowship while smoking. The recent My Father and Davidoff event was very nice with some of Sams pulled pork sandwiches and some great deals on cigars. They are opening a new location nearby which will further enhance their standing as a fine supplier of cigars and good times.
I was visiting from out of town and wanted to find a nice, relaxing cigar lounge. Well, I found one here! Katie came into the walk-in with me to talk cigars and to offer valuable information. Katies expertise and personality made my time here very enjoyable. It sure was nice to have such a friendly person sit and shoot the breeze with me, while puffing on a premium Padrón!
Tyler is the man he helped me out more than I could ever thought possible. They are adding a wine and beer bar and I can’t wait. The humidor is huge you could get overwhelmed in there with all the different choices. Amazing place? Beginner or expert this is a place to check out if you’re into cigars.
A great find. Sam is extremely helpful and knows his cigars.
Great friendly staff, amazing selection on beer and cigars and very knowledgeable about both and what pairs well together
Best cigar lounge in the city. Huge humidor, they WILL have your cigar, very knowledgeable and personable staff and a big lounge area with very nice furniture and big screen tvs not to mention a bar with many selections and espresso!
Stopped in here last night on a rare trip to the west side. Great selection and friendly staff. Prices were on par with most local shops and they had some sticks I just havent been able to find elsewhere. I know Ill be dropping by when ever Im on that side of town.
Very friendly and helpful staff.
Theyre always helpful. Its a good experience.
Forgot to review yall. Great modern lounge with a super selection. Staff is friendly and knowledgeable.
Excellent cigars and ownership ! 🇺🇸
Just got kicked out for recommending a cigar to a customer. They said it’s not allowed and I ruined their sale.. lol
A nice shop and lounge. The selection is very good and the staff and excellent.
This is a top-notch operation. Super clean facility, friendly staff, and a modern decor. I will definitely be back.
I make an annual visit... great staff...Sam is always very helpful in getting me a yearly stash of cigars I cant get at my home shop in Georgia...
I know absolutely nothing about cigars. Went in for a gift for my husband. Tyler was very helpful. He packaged my purchase so nicely!
Great customer service. Highly knowledgeable staff. The only place In the Phoenix metro area Ill buy and smoke at.
An excellent selection of fine cigars. Nice plesant atmosphere. Knowledgeable staff.
Ambassador Fine Cigars was recommended by a friend. I would highly recommend Ambassador as well. Thank you Tyler for your advise on a great smoke.
Great selection of cigars with excellent prices. I will be back on a regular basis.
A gentleman named Grady helped us and he was exceptionally polite and helpful. The store is very presentable and has a good selection. We were glad we we chose to come here.
Great selection and knowledgeable staff. Tyler can pair any cigar with their selections of beer and wine. great atmosphere.
My wife went in looking for gift cigars for me. She told them what I had been smoking, and they gave her several recommendations. The cigars ended up being great. They knew what they were doing. Great shop!
I recently moved to this area and was on the internet looking for cigars in the local area. I found ambassador fine cigars and decided to call and see what time they open. The gentleman at the store said they open at 10am but I could come on over and he would let me in early. It was around 8:30 so I decided to go check it out.When I arrived, a gentleman unlocked the door and invited me it. The shop was most impressive and the humidor was the largest of had seen anywhere in Arizona. The gentleman (sorry I don’t remember his name) was very knowledgeable about cigars. He asked if I had a particular one in mind and I said I was looking for the CAO Brazilian. He said he was sorry that they did not carry that one. He introduced me to a Buena Ventura which immediately caught my attention. It is a really good cigar. I purchased some new of these and some Arturo Fuente smokes I like.Upon checkout, the man gave a cigar for being a new customer and put my name and cigars I bought in the computer for next time where I would get my Veteran’s discount and get the cigars I purchased before. We talked for quite awhile and got acquainted. He said he was from Lebanon originally and moved to Canada and eventually to the US. He was not only very interesting, but sure knew his cigars.Great selection, deceit prices, smoke area and a bar. Overall, a great place!
Nice lounge big space. Good selection of cigars and humidors.
Brand new, the ventilation system is outstanding, big humidor with tons of different brands, friendly VERY knowledgable staff. Once they get their liquor license they will be complete. Highly recommend.
New to cigar smoking and the staff there have been awesome with helping me develop a flavor profile. Great recommendations and prices. Get yourself a Liga Privada T52, you wont be sorry.
Inattentive customer service...
Always the best customer service and selection!