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Kens Auto Repair Service
8615 W Kelton Ln #303, Peoria, AZ 85382, United States
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Kens Auto Repair Service
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ka
Review №1

I do not trust lightly and I do plenty of research before choosing a shop to go to. I would highly recommend Kens Auto, Christina was who worked with me and she was honest and upfront with anything I needed help with from the get go. Very professional, very open with communication and reassurance, and very fairly priced. I personally will not let any other shop work on my vehicle after my experience here. If I could give 10 stars I would! Well worth any wait if there is one!

Bi
Review №2

Brought my daughters car to get the air fixed. They did a wonderful job and the experience was very good. Will definitely use them again and recommend them to anyone.

Da
Review №3

Honest, trustworthy mechanic. Absolutely love Kens auto repair. They do not fix unnecessary things for a profit. Highly recommend.

We
Review №4

We found an auto repair shop that we can trust! Kens Auto Repair Service in Peoria AZ has done several repairs on both of our vehicles, large and small repairs. The staff is kind, the pricing is fair, and the repairs are done right. Id recommend them all day long.

Tr
Review №5

The best place and people Ive ever worked with! Totally honest, very timely, The best like I said!

An
Review №6

I brought my car there to get a pcm replaced. I told them what the issue was and he quoted me $900 to replace the pcm. I thought it was a little high for that but decided to just get it done. So I paid $78 to get my vehicle towed to there shop. After 4 days I get a call saying Ford doesn’t make that pcm anymore? He could of told me that before I had my vehicle towed to his shop. So now I’m stuck paying him $100 to tell me something I already knew. Plus I’m out $78 for the tow? He was not professional and I’m basically out $178 and I’m right where I started. I’m also out another $34 for a tow strap because I refuse to pay another $78 for a tow. Whatever you do do not bring your vehicle to kens auto unless you want to throw your money away.

Mi
Review №7

Fantastic Service with clear and concise results. Owner is extremely respectful and informative on work being done, she takes great pride in the work warranty as well. I was able to get my car in and worked on the next day. Pricing is extremely reasonable, even for foreign cars. I wont go anywhere else.

Br
Review №8

I have used this shop several times and always impressed. The pricing is very reasonable and they do good work. They will not charge you for something that they cant find and fix.I had a Kia Soul fail to start after many tries, it wasnt the battery or starter or fuel pump either. So I had it towed to them. It started for them the next day, and they couldnt duplicate the problem. So they didnt want to guess and throw parts at it, which I agreed with. And it hasnt happened again as of yet.They have overall great reviews for a reason. You cant make everyone happy, as per some reviews, but anyone that knows business....knows that you cant make everyone happy, some people are unreasonable, some have unreasonable expectations, some understand nothing about anything, or maybe they just had a valid a one off bad experience. No one is perfect in life or business. However, if you dont have a trusted shop, try this shop!

Na
Review №9

Am still having struggles with the AC after three visits here. But a good shop for cheap work.

Da
Review №10

Most honest repair shop Ive ever dealt with

Ad
Review №11

Great team! They got me in and out in less than an hour. I look forward to my next oil change with them, and any other service my car needs.

Ka
Review №12

Today was our first visit to Kens Auto. Kristina is extremely friendly & professional. They were quick to diagnosis the problem and our truck was fixed quickly. We have finally found an honest business for all of our auto repairs. Keep up the good work everyone & thank you!🤗

JP
Review №13

They passed my honesty test so Im going there for life! Not many around like this..

Ju
Review №14

My family has been using Kens Auto for as long as we can remember. Everyone is super honest and they genuinely care about helping their customers. Highly recommend!

Pa
Review №15

Great service, and also, they dont try to do work unless you actually need it!

Ju
Review №16

At 60 yrs old, I have my share automotive service over the decades. Kens auto repair has been number 1. Their honest, friendly, knowledgeable, informative and trust all the work theyve done on my car. Never advising me to get work done that wasnt needed. So glad to have them as my go-to auto mechanic.

Ri
Review №17

Quick service, fair prices, honest advice on what needs to be done and what can wait. I trust very few shops and prefer to do most of the work myself. Kens is the one place in the valley I will use.

Na
Review №18

Ive been coming here for the last 3 years and will continue to do so with every vehicle that I own. Ken is absolutely amazing and will tell you how it is as well as the very helpful woman there is well. I believe her name is Sherry, but I feel terrible I cant remember and I feel aweful. As she is absolutely phenomenal, explaining things very well you never pay for anything they didnt tell you ahead of time and they let you know how it is.

Ka
Review №19

FINALLY! I have finally found a shop I can trust to not jerk me around! I love this place and recommend all my family and friends to come here. Its the first shop Ive been to where I didnt feel any kind of pressure to have other services done, without my car exploding as I drive off the lot. They let me know what was coming up and whats the most important to be done first so I could plan for it. Nice clean shop, too. Everett And Ken were awesome to work with and I will be sure to come back to have all further work done to my vehicles. So refreshing! Thank you!

Re
Review №20

I wont take my car to anyone except for Ken. Great service, Great prices, Amazing people who work there, Straight forward, no BS. Every oil change, every engine light (some sensor), everything that needs to be fixed, I have Ken do all the work on my car. Been going to him for almost 3 years now. I’ve called at the last minute when something has gone wrong (one of the cylinders stopped functioning.. put new meaning to the saying not firing on all 4 cylinders). Anyways, that was at I think 4 in the afternoon on a Thursday or Friday and they were able to get it in that day to fix it. Sometimes they can’t do that but that day they could. I highly recommend taking your vehicle there. Everett is great too! Ken and Everett are Very personable.

Ke
Review №21

We have been going to Ken for years. He runs a very honest and trustworthy business, we are always happy with the service.

Ka
Review №22

Absolutely love this auto shop! Theyre super friendly and get the job done right the first time. Id highly recommend these guys!

St
Review №23

My family and I just got back after being stationed overseas for the past 4 years. We are slowly getting everything in order in the US and a big part of that was buying a car that we could trust. I saw that Kens Auto Repair had great reviews and was reputable, so I called to have an inspection done on a used car I was looking to buy. Ken was extremely friendly and welcoming when making an appointment for me on pretty short notice. When I arrived with the car, he was extremely nice and made the experience enjoyable. The inspection was thorough and very quick. Ken was honest in the assessment and didnt do anything shady. All of my concerns were addressed and both the seller and myself were amazed at the service. I highly recommend going to Kens for auto repair and estimates. They will take care of you.

Mi
Review №24

I went there with pulsating brakes thinking I was going to need new pads/rotors all around. They got me in with no waiting, told me I just needed rotors turned, and I was in and out in 40 minutes. They saved me a lot of money by being honest; refreshing. And their lobby has a big tv and is loaded with lots of free snacks and goodies!

An
Review №25

Ken is an outstanding mechanic. He is honest and has saved me tons of money. He does the repairs I need to drive my 2001 Suburban safely but never nickels and dimes. His work is fast and reliable. And he is the friendliest guy you will ever meet. His staff is also top notch. I tell all my friends about this place because it is literally the best. Thanks Ken!

An
Review №26

Ken and his team have been taking care of my 2002 Isuzu rodeo since 2015. They have done both maintenance and repair work on it and it continues to run really well for a car of this age. I can’t think of anyone else I would let look under the hood and this includes a larger dealership garage. I’ve come to trust and depend on Ken and his team to give me a fair assessment when I bring my auto in for a maintenance checkup and a fair price too. In the longer run having good quality work done on my Isuzu keeps it running smoothly. If you are looking for a smaller independently run garage it would be hard to beat Ken and his team in terms of service and work especially if you have an older vehicle.

An
Review №27

We have used Ken’s for years now, Ken and his staff are honest, they will show you what the problem is if there is one, and they will not charge you for work they have not performed. When we are looking for a new used car, we have them inspect it first. We appreciate their integrity.

Ju
Review №28

Always a great experience. I trust them more than any other mechanic.

To
Review №29

My wife and I are new transplants here from Seattle and we had discovered a leak in her Rav 4 rear axle. So I. got on line, did my due diligence and of course read the reviews here which is why I chose to see Kens. They did everything to plan, charged us just a little less than what they quoted and we were out the door before the end of the day. I kind of like that old fashion quality service. The kicker is that hes a Great guy to work with, we could hang out. Very pleased, well be back of course.

Mo
Review №30

Honest mechanics! Always upfront about pricing and if their is a cheaper alternative to fix something will let you know about it. Recommended!

Ta
Review №31

I went to Kens Auto today (on Kelton). This is a great place! They took my car into the shop right away and had the problem fixed within a couple hours of my call. They were personable and very professional. Kept me informed the entire time about what was happening with the car. The technician even came out to describe the work they had done. Fast, professional, good work and very affordable. This is where I will be bringing my car from now on!

Ch
Review №32

Awesome service for great prices

A.
Review №33

Dont take your vehicle any where else! These guys are a class act! They are honest, friendly and take a great deal of time to properly diagnose an issue instead of just replacing unnecessary parts and making you pa for them. Ken spent time on the phone with me helping me diagnose the issue not knowing if I was even going to bring my car to him. I did, and am very satisfied with the entire experience.

Sa
Review №34

They went above and beyond trying to trouble-shoot and find a battery for my Hybrid Camry that was more affordable then the one from the dealership. They have always been a reliable, honest, and trustworthy shop, and I was pleased with my car this time around too. Over the week leading up to 4th of July when I booked my car in they were much more packed then usual, and I could tell, since it took a bit longer to get my car back, plus I saw the amount of appointments & walk-ins they had in one day alone (wow! Such great service and they do so much in a day! ^_^); however, they have always been a great, reliable shop, and I will remain a loyal customer, plus part of the reason it took longer is because they were trying to find a more affordable option for me, which is wonderful :). I would also like to add, that they never add extra fees, and they are always honest--for example, they checked my brakes this time, and always inform me if I need them changed, and what work is priority that needs to be done on the car. I love the honesty, it shows great work ethic and its sometimes hard to find in car repair shops :).

Ga
Review №35

This shop is honest, does great work and Ken himself went out of his way to give me a ride when I had no one else to help. Would recommend this shop to everyone!

Ev
Review №36

Ken is super knowledgeable, he will not do repairs unless you need it. I find him very honest. He will deter you from spending money. I drive 35 minutes to go to Ken but I know his work is top notch. I highly recommend him.

Ha
Review №37

KARS is the ONLY place I trust for vehicle repairs in Phoenix area! Ken and the crew did excellent work on my vehicle and fixed the issue that countless other shops in Phoenix could not figure out. Fantastic work and wonderful customer service. The gentlemen at KARS know what theyre doing and are insistent upon going the extra mile to make sure everything is repaired correctly. Dont go anywhere else!!!

Sc
Review №38

You owe it to yourself and your wallet to give Kens first shot at fixing your car. Brought in my clunker for a new starter. Called around; not only was Kens the lowest price, but when I went to pick it up Everrett knocked down the price another 10%. I didnt even ask for the additional discount...when has that ever happened when getting your car repaired...???!!! The quality work is stellar; peeked into the garage and everything is almost too clean. Kens really prides themselves on customer service from top to bottom. Definitely my first choice.

Ka
Review №39

Ken is a great guy and doesnt try to tell you your car needs work that it really doesnt. My A/C was just out of warranty and he fixed it for a fair price.

Do
Review №40

I have been a customer for 3 years always satisfied with honest and reasonably priced service. Never felt I was being sold on something I didn’t need.

Me
Review №41

I had a broken AC in the AZ heat and called to see about an appointment. Although they already had a full schedule, Silas made room for me to drop my car off and was able to get the repairs done that day. Honest, friendly and affordable prices. I will recommend indefinitely!

Te
Review №42

Have taken all my cars not under factory warranty to Ken for the last 2 years ; he is doing a great job. Usually I dont write reviews but he is worth the time & energy.He gives an honest & straightforward evaluation of the problems, his prices are good and the quality the job done is excellent (and I am really not easy to please).Highly recommended.

Ro
Review №43

They did the repairs quickly and the customer service was excellent. When I went to pick up my car they told me they found the part cheaper so the price was now lower than the quote. Most places would have pocked the money. I appreciate an honest business and will use KARS again.

Si
Review №44

Ken is the most honest auto service person i have ever met. He troubleshoots the car problems very fast, gives me a quote on the costs in the first 10 mins. His service is top notch and prices are very reasonable. I have been servicing my car with Ken for the past 4 years and every time me and my husband has car issues, he is the person we go to!!!

Jo
Review №45

I have a 2006 Ford Escape that had a misfire that was hard to figure out. It only happened at highway speeds (45-65) and never seem to want to throw a code. It finally threw one on us as we were driving up the mountains and dropped by a Oreilys to get it read. A misfire in cylinder 5. The engine light turned off before getting back into town. Took it to 2 other mechanics without a diagnosis. Finally decided to give it another shot and took it to KARS. They were able to find a pinhole size crack in the coil to the spark plug. $40 in parts/labor and weve not had an issue since! Took it up the Grand Canyon and back with no problems! Thanks KARS for finally figuring it out. Well be sure to come back the next time we have any issues.

Ju
Review №46

Workers dont wear their masks inside your vehicle! Do not go here!

Ni
Review №47

Took my 82 Vette in with an overheating problem. They diagnosed and fixed it the same day and gave me a ride both directions so I wouldnt have to wait. The guys seem to be very knowledgeable, as well as being pleasant and considerate. Have to go back tomorrow so they can help me get the car to pass emissions. Ill let you know how it goes! Hey, Ken, I didnt get an offer of a discount for being a first time customer like one of your other reviewers. How about that discount? :)

St
Review №48

Great service and great price. They know their stuff and dont try to rip you off. Great people to deak with. Highly recommend.

ka
Review №49

We had just arrived in Arizona after a long road trip and needed an oil change. I was very pleased with Kens philosophy of doing the work that needs doing and not trying to sell me unnecessary repairs. I have had those experiences, I am sure we all have. So its nice to find a business I can trust!!

Tr
Review №50

I was very impressed with the experience I have had at Kens Auto Repair Service. Everyone was Professional and they give you the best quality for a great price. I will be using Kens from now on!

Mi
Review №51

Honest. Trusted the work gets done right and in a timely manner for a reasonable price.

Da
Review №52

I have been bringing my vehicles to Ken ever since he opened several years ago. The work was always done exceptionally well. My experience is they always take the time to look and identify other potential problems and discuss options with you if you so desire. I am an old hot rodder and just dont feel like twisting the wrenches like I used to so these guys meet my expectations above and beyond what I would do for myself. I highly recommend.

Mi
Review №53

Ken s is a fantastic, honest and reasonable auto repair shop! I recently brought my Nissan Pathfinder to them for the second time and have nothing but great things to say. Cant say much more than.Mike

Ri
Review №54

I was looking for a new repair shop that i could rely on for all my future repairs in my area. I saw the high rating for kars and decided to give them my business. I was looking for a shop to do a radiator flush on my Toyota tacoma so i went there to check out the shop and get a price for this . I was satisfied with the price they quoted. I was planing on doing this myself and had purchased two radiator hoses from Toyota to install when i did the flush. I asked them how much they would charge to install them when they did the flush. I was shocked when they said it would be 200 dollars just to install the two hoses not counting the flush . I used to do a lot of my own work so i know that to install the top hose would take less than 10 minutes but the bottom one is more work but not more than 20 to 25 minutes . I told them no and looked at some other shops that were rated at least a 4 star. I found two i felt comfortable with they were both withing 20 dollars for the flush and one would install the hoses if i did the flush for 49 dollars and the other for 69.IF you go to this place I would be sure to check around to get competitive prices.The shop was clean and the people there were friendly I was just shocked at the quote they gave me

Vi
Review №55

Ive had my jeep into Kens for numerous problems since February; and each time theyve been honest, helpful, cheerful and reasonably priced. I feel very lucky to have found them. Great team.

Cr
Review №56

I own a 2006 Miata and I recently had my coolant changed and the hot water overflow tank replaced by them and it was a good job. The other day it wouldnt start in a parking lot thinking a dead battery, got a jump and it did nothing. Thinking its the starter or relay I had it towed to Kens, upon arrival he called me to let me know it arrived from AAA and that he would get on it soon. I totally sold myself and I think Ken that it was a starter and was getting price quotes just so I was prepared, well once he got to it and dignosed it it ended up being a fuse...a simple cheap fuse that he totally could have made a starter issue and I wouldnt have known the difference. Thanks for being honest and a good guy! All my other cars will be getting Kens Kare from now on.

st
Review №57

Thank you fellow yelpers for your positive reviews that led me to Kens. New to the state and wIthout a doubt, I have found my car care spot. The lowest cost full synthetic oil change ever, with prompt, personal and courteous service. I will go back and definitely recommend Kens for your vehicle service needs!

Ne
Review №58

I had very great customer service and they fixed my car in a timely manner with no issues. Would be a future customer if I have any other car troubles in the future. Fair pricing as well.

Wa
Review №59

I cant say enough good things about Kens Auto Repair. I had a reasonably complex problem with the actuator(s) in my 2008 Pontiac Vibe. Ken and Evert stood behind their work and stayed with the problem until it was fixed . I am pleased to unconditionally recommend Kens for professionalism and quality service.

Ve
Review №60

So far so good! The service is as good as the reviews. Got my brakes fixed on my Infiniti was quoted a price and was waiting for the typical auto shop call with increased price and nope they did what they said they were going to do for the price they said! Repair took a little longer than quoted time but to me that just means they really wanted to make sure they did an A plus job and like to check their work! Ive been going to the Infiniti dealership for all car service for my car but Ill be going here now for everything big and small!

Mi
Review №61

Excellent customer service from Silas. KARS made a BIG effort to get several parts and then have my truck ready within a day which it was. Highly recommend!

S
Review №62

Very knowledgeable people who give a very fair price for repair work and oil changes. Have been using them for 3 years and have been satisfied each time.

Br
Review №63

Great service, great advice, and a fellow New Mexican!

Da
Review №64

Good work, great service, and competitive prices. Kens been my #1 to go to for years for any auto issues.

Ma
Review №65

Honest and knowledgeable. Listens well and answers questions.

St
Review №66

Honest and forthright. What you want in a mechanic.

ed
Review №67

Well knowledgeable and honest mechanics which is hard to find!! Kens Auto will be the place I go for any repairs I need on any vehicle I own!! Trust me this is the place to go!!

Ni
Review №68

Very personable and knowledgeable. I am happy that you guys are right by me. And. Reasonable. Thank you so much!!!!

Bo
Review №69

Very friendly honest tells u the way it isnbut is not pushy males successfully advise

Ti
Review №70

Ken and the crew are very pleasant. They really care about their customers and they do outstanding work.

Ri
Review №71

They did a great job on my 2015 Ram truck. Explained everything and price was fair. Will be using them in the future.

As
Review №72

GREAT CUSTOMER SERVICE. EVERETT IS THE GREATEST

Bo
Review №73

Ken went out of his way to help me last week when I was stuck in Phoenix on my way from Tucson to Prescott. Customer service was outstanding - something you will never get from any brand stores. Thank you Ken - you made my day!!

ca
Review №74

I’ve debated on whether or not to post a review because I’m not one to complain much or like ever but this is one case where I just can’t stay silent. I’ll start by saying that we have come here for years and always received excellent service at an affordable price so it pains me to write a bad review. Anyway, a couple months back we brought in our 98 4Runner because it leaked oil like craaaazy and we told them we wanted that fixed completely. We didn’t care what it took to fix any and all oil leaks. We also wanted any other problems they found to be addressed. This was my husbands work truck and he relied on it to work so we wanted everything we could find fixed so he wouldn’t be out of work. Well we get it back and they told us that they fixed 80% of the leaks but 20 % they couldn’t fix.... guys the truck still leaked like a stick pig. They said they flushed the engine and it was full of sludge, even showed us pictures.. which I believe able it’s an old truck. They even said they threw in a bunch of extra work for free... they charged us 1,200 dolllars. The oil leak wasn’t even close to being repaired and we got the truck back without the air filter being mounted back on.. not a huge deal we can handle that, not even a week later my husband is at work and he left his truck on while he got his tools and supplies ready for the day, it was about 5 minutes a coworker rushed in and tells my husband his truck is on fire!!! So they put it out with an extinguisher. This damaged a lot of other things that we went and replaced ourselves. Upon closer inspection there’s a decent sized crack on the head of the engine that we hadn’t noticed and appeared to have some burnt debris of some sort of filler over it.. did they try and fill it to hide the cracked head? I’m not sure.. anyway we decide to take the truck and have a new engine put in elsewhere, kars had quoted us 3-4K to do this and we got it done for wait for it.. 1,300 $ just a little over what kars charged us to do god knows what?!? Really we used to love this place, it was excellent and we referred everyone we knew there.. now I wouldn’t send anyone there ever. I don’t know what happened. But I’m really very disappointed. Never again. I’d rather make repairs myself than to chance getting robbed.

J.
Review №75

I dont take my vehicles anywhere else! Ken is always honest and trys to always save me the most money with the best work ever! Thank you Ken!!!

Al
Review №76

They have been amazing. We have come her 4 times with different problems and they have been great!

Ka
Review №77

Im not a guy thats payed to write reviews. Ken is a very professional VERY knowledgable guy. I brought in my jeep that was making a strange noise. Ken knew exactly what it was. Great guys down there and great atmosphere. Cant say enough good things, will definitely be taking my cars to him for now on.

Al
Review №78

I would not go to another Mechanic, Ken always goes above and beyond to take care of me. They also do great work, thanks guys.

Tr
Review №79

The most helpful and honest auto repair shop Ive ever been to!

Th
Review №80

Quality work and good prices! Ive been going here for years.

Da
Review №81

Amazing customer service want above and beyond what any other shop has done for us best prices if u want ur car fixed right, for a fair price and without all the bs most mechanics will put you through go here

Ru
Review №82

Always fair and does a great job!Thanks Ken.

Ti
Review №83

Ken does great work, quick, honest, good price. Cant asked for much more.

Da
Review №84

Quick turnaround, solid service and reasonable pricing... what more could you ask for!

Do
Review №85

Professional and high quality workmanship.

Wa
Review №86

Ken has done 3 jobs for me, and done an A-1 job.

an
Review №87

Honest fair establishment

MA
Review №88

Reasonable, professional, thorough

Sy
Review №89

Ken is the Man!

Je
Review №90

Great mechanic

Ba
Review №91

Great service

pr
Review №92

Great Customer Services !!!

Information
31 Photos
92 Comments
4.8 Rating
  • Address:8615 W Kelton Ln #303, Peoria, AZ 85382, United States
  • Site:http://kensautorepairservice.com/
  • Phone:+1 623-466-6781
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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